Russell & Russell Solicitors LLP logo

Russell & Russell Solicitors LLP

4.9 | 103 Reviews 103 Reviews | Personal Injury
1,889 Total Company Reviews info icon Personal Injury | info icon 1,889 Total Company Reviews Personal Injury | info icon 1,889 Total Company Reviews

Colmar House, Middleton Gardens, Middleton, Manchester, Greater Manchester, M24 4DB

0161 653 6200

Accepting new clients

Colmar House, Middleton Gardens, Middleton, Manchester, Greater Manchester, M24 4DB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657323

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Russell & Russell Solicitors LLP |

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4.9
Excellent
103 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
• Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

Local 1 / 10
National 93 / 11,165
4.7
Excellent
1,889 Reviews
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
• Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

Meet the team of Russell & Russell Solicitors LLP

Natasha Cairns

Natasha Cairns

Paralegal

0.0 0
Adele Singleton

Adele Singleton

Chartered Legal Executive

4.7 3
Daniel Dickinson

Daniel Dickinson

Chartered Legal Executive Litigator

4.9 43
Jane Penman

Jane Penman

Director

4.9 20
Kelly Jackson

Kelly Jackson

Legal Executive

5.0 7
Nicola Bray

Nicola Bray

Paralegal

4.8 53

Meet the team of Russell & Russell Solicitors LLP

Nicola Bray

Nicola Bray

Paralegal

4.8 53
Daniel Dickinson

Daniel Dickinson

Chartered Legal Executive Litigator

4.9 43
Jane Penman

Jane Penman

Director

4.9 20
Kelly Jackson

Kelly Jackson

Legal Executive

5.0 7
Adele Singleton

Adele Singleton

Chartered Legal Executive

4.7 3
Natasha Cairns

Natasha Cairns

Paralegal

0.0 0

Contact details

0161 653 6200
info@russellrussell.co.uk
www.russellrussell.co.uk

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Colmar House, Middleton Gardens, Middleton, Manchester, Greater Manchester, M24 4DB

Reviews

4.9 /5 103 Reviews
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    Rating

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    Clients say

    Clients praise the firm for strong expertise in conveyancing, wills, probate, remortgages and personal injury, with many noting efficient, knowledgeable and effective legal handling. Valued soft skills include clear, compassionate communication, approachability, patience, responsiveness and reliability; clients highlight professionalism, empathy during stressful times, proactive updates and reassuring support throughout transactions. Overall the firm is seen as thorough, efficient and trustworthy, consistently delivering positive outcomes and a calm, client-centred experience.

    friendly staff
    clear communication
    professional service
    efficient process
    knowledgeable solicitors
    helpful guidance
    compassionate approach
    quick responses
    peace of mind
    thorough conveyancing

    ReviewSolicitors Review List

    Profile image of Amy

    Amy

    Verified
    Personal Injury

    Personal injury

    Rebecca Hodge is a credit to your firm and an absolute pleasure to deal with. This was the first (and hopefully only!) time I've used a solicitor for a personal injury claim and I was very happy with the outcome. Being new to legal matters some of the letters could be a bit scary as its not something I've had to understand before. Rebecca was brilliant at explaining everything in an honest, friendly and professional manner. I will be recommending the firm to others, especially thanks to Rebecca. I had a couple of solicitors during this case but Rebecca was the standout. I'm very grateful for the hard work of everyone involved in the case. Thank you!

    Solicitors tagged in
    this review

    legal expert Rebecca Hodge Rebecca Hodge

    from Russell & Russell Solicitors LLP

    Thank you, Amy, for your feedback. We’re happy to hear that Rebecca Hodge provided clear and professional support throughout your personal injury claim. It’s great to know she took the time to explain everything and helped make the process easier to understand, especially as your first experience with a solicitor in this area. Your kind comments and recommendation are greatly appreciated.

    0
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    Profile image of David Dawber

    David Dawber

    Verified
    Personal Injury

    Great Service

    Daniel provided an efficient and professional service, which facilitated a positive outcome for my injury claim. He was always positive and helpful whenever I sought advice.

    Legal experts tagged in
    this review

    legal expert Daniel Dickinson Daniel Dickinson

    from Russell & Russell Solicitors LLP

    Thank you for your feedback. We’re delighted to hear that Daniel provided efficient and professional support throughout your claim.

    0
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    Profile image of Thomas Curtis

    Thomas Curtis

    Verified
    Housing & Property

    Equity Change

    I had initially instructed another firm of solicitors, but unfortunately they went insolvent after just six weeks, leaving my case in limbo at a critical time. I was working to a very tight deadline to complete the transfer of equity and was understandably feeling stressed and concerned that everything would fall through. From the moment Emillie and Laura took over, they were calm, professional, and incredibly efficient. They acted swiftly to get matters back on track and handled the transfer within an impressive timeframe. Throughout the process, they kept me fully informed with regular updates, which gave me much-needed reassurance during what had been a very worrying period. Their expertise, responsiveness, and supportive approach made all the difference. What initially felt like a lost situation, was turned around completely thanks to their dedication and hard work. I’m extremely grateful for their help and wouldn’t hesitate to recommend them

    Solicitors tagged in
    this review

    legal expert Laura Muir Laura Muir

    from Russell & Russell Solicitors LLP

    Dear Thomas, Thank you for your feedback. We’re delighted that Emillie and Laura were able to restore confidence and manage your transfer of equity so efficiently. It’s wonderful to hear that their professionalism, responsiveness, and support made such a positive difference during a stressful period. Your recommendation is greatly appreciated.

    0
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    Profile image of Lisa

    Lisa

    Verified
    Personal Injury

    Personal Injury

    I would like to thank Daniel for acting on my behalf. Excellent service, kept me up to date. I am very pleased with the outcome of my claim. I would definately recommend Russell and Russel. 5 Star Service

    Legal experts tagged in
    this review

    legal expert Daniel Dickinson Daniel Dickinson

    from Russell & Russell Solicitors LLP

    Thank you for your kind feedback, Lisa. We're pleased to hear that Daniel provided excellent service and kept you informed throughout. If you need any further assistance in the future, please don’t hesitate to contact us.

    0
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    Profile image of Robert

    Robert

    Verified
    Wills, Trusts & Probate

    Will

    We were dealt with in a friendly and efficient way. We would use Russell and Russell again and recommned their services.

    Legal experts tagged in
    this review

    legal expert Gail Taylor Gail Taylor

    from Russell & Russell Solicitors LLP

    Thank you for your kind review, Robert. We’re glad you found our service friendly and efficient. We appreciate your recommendation and look forward to assisting you again in the future.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Dan

    Dan

    Personal Injury

    Dan

    Well too much to list to be honest Neil & Jeanette and absolutely fabulous so helpful and my gosh do they know there stuff, would happily advise anyone to use there services 100% Phenomenal solicitors!!!!!!

    0
    Collected on: Google collection source logo
    Profile image of Sue Ellen

    Sue Ellen

    Sue

    Natasha Cairns is an amazing solicitor and if it wasn't for her i would give this company 1 star. Natasha dealt with my sale after i had to make a complaint about an incompetent male solicitor called S Tansey.

    0
    Collected on: Google collection source logo
    Profile image of Shaiba Asad Khan

    Shaiba Asad Khan

    Shaiba

    Jane penman was absolutely brilliant with dealing with my PI claim. Very helpful throughout the whole process she kept me updated by emails and phone . There extended team in particular, Fiona white was very friendly and helpful. I highly recommend the PI team Russell and Russell, quickly efficient service you cant complain.. Would always use there firm if needed in the future. Thanks alot Russell and Russell for all your hard work, really appreciated my overall experience with your team Very Happy Client 😊😁

    0
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    Profile image of Guz Khan

    Guz Khan

    Guz

    Jane Penman was absolutely brilliant in dealing with my PI claim. Always helpful, approachable and kept me updated throughout the whole process. Her extended team in particular, Fiona White was very friendly and always went out of her way to help. I highly recommend the PI team Russell and Russell, professional, quick and efficient. Very happy client :)

    0
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    Profile image of Stephanie Cleverley

    Stephanie Cleverley

    Stephanie

    If cud -10 wud do awful solicitors

    0
    Collected on: Google collection source logo

    Reviews

    4.7 /5 1889 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for strong expertise in conveyancing, wills, probate, remortgages and personal injury, with many noting efficient, knowledgeable and effective legal handling. Valued soft skills include clear, compassionate communication, approachability, patience, responsiveness and reliability; clients highlight professionalism, empathy during stressful times, proactive updates and reassuring support throughout transactions. Overall the firm is seen as thorough, efficient and trustworthy, consistently delivering positive outcomes and a calm, client-centred experience.

      friendly staff
      clear communication
      professional service
      efficient process
      knowledgeable solicitors
      helpful guidance
      compassionate approach
      quick responses
      peace of mind
      thorough conveyancing

      ReviewSolicitors Review List

      Profile image of Julie and Chris Nagle

      Julie and Chris Nagle

      Verified
      Housing & Property

      Five star service

      We recently asked Karen Woods from Russell and Russell to act for us in the sale of our home and in the purchase of our new one . Karen, Eileen and Diane were absolutely brilliant from start to finish - so professional, approachable,responsive and efficient. They were very friendly, quick to respond , reliable and extremely competent . They always answered our questions patiently and clearly , and ensured that the process moved along as smoothly and quickly as possible . We would never use another firm of solicitors, they have acted for us before and were brilliant on that occasion too. We trust them . Thank you Karen, Eileen and Diane, you are the Dream Team!

      Solicitors tagged in
      this review

      legal expert Karen Woods Karen Woods
      0
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      Profile image of Alice

      Alice

      Verified

      Amazing

      Amazing solicitors can’t thank Michelle enough

      Legal experts tagged in
      this review

      legal expert Michelle Benson Michelle Benson
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Michael

      Michael

      Verified
      Wills, Trusts & Probate

      Transfer of Mothers estate

      During our father's passing our Mother was not on the deeds, then our Mother passed away. Russell and Russell dealt with everything giving us peace of mind.

      Solicitors tagged in
      this review

      legal expert Judith Bromley Judith Bromley

      from Russell & Russell Solicitors LLP

      Dear Michael. Thank you for your kind feedback. We understand this must have been a very difficult time for your family, and we’re pleased that Russell and Russell were able to provide support and peace of mind throughout the process. We really appreciate you taking the time to share your experience.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Amy

      Amy

      Verified
      Personal Injury

      Personal injury

      Rebecca Hodge is a credit to your firm and an absolute pleasure to deal with. This was the first (and hopefully only!) time I've used a solicitor for a personal injury claim and I was very happy with the outcome. Being new to legal matters some of the letters could be a bit scary as its not something I've had to understand before. Rebecca was brilliant at explaining everything in an honest, friendly and professional manner. I will be recommending the firm to others, especially thanks to Rebecca. I had a couple of solicitors during this case but Rebecca was the standout. I'm very grateful for the hard work of everyone involved in the case. Thank you!

      Solicitors tagged in
      this review

      legal expert Rebecca Hodge Rebecca Hodge

      from Russell & Russell Solicitors LLP

      Thank you, Amy, for your feedback. We’re happy to hear that Rebecca Hodge provided clear and professional support throughout your personal injury claim. It’s great to know she took the time to explain everything and helped make the process easier to understand, especially as your first experience with a solicitor in this area. Your kind comments and recommendation are greatly appreciated.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Dan

      Dan

      Housing & Property

      First class

      I used Russell & Russell to sell my flat and the team were very helpful, efficient and professional. I received numerous updates along the way and could not be happier with the service provided.

      Solicitors tagged in
      this review

      legal expert Louise Simons Louise Simons

      from Russell & Russell Solicitors LLP

      Thank you for your feedback. We’re delighted to hear that our team provided a helpful, efficient, and professional service throughout, and that you were kept well updated along the way.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Katie Stanley

      Katie Stanley

      Katie

      Russell and Russell were, without doubt, the most disappointing solicitors I have ever dealt with. I would strongly encourage anyone considering this firm to think carefully before proceeding. The entire process appeared poorly managed, with important tasks repeatedly left until the last minute, resulting in unnecessary stress and delays. There seemed to be little accountability when mistakes were made, and the level of customer service was extremely poor throughout.

      A representative from Russell & Russell Solicitors LLP responded to this review

      Dear Katie We are sorry that you have had a negative experience with Russell and Russell. We pride ourselves on offering high quality client care and we are sorry if you feel our service has not lived up to this standard. We unable to discuss specific case details on this platform, to keep our client’s data safe. If you would like to discuss your experience with the relevant department head, please contact our reception team on 01244 405748 who will be able to direct your call to the correct person. Regards, Russell and Russell.

      0
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      Profile image of Nigel Hurst

      Nigel Hurst

      Nigel

      Straight forward service. Easy to understand

      from Russell & Russell Solicitors LLP

      Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

      0
      Collected on: Google collection source logo
      Profile image of Danny Harwood

      Danny Harwood

      Danny

      If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this

      A representative from Russell & Russell Solicitors LLP responded to this review

      Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell

      0
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      Profile image of Grace Scoble

      Grace Scoble

      Housing & Property

      Grace

      Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

      Legal experts tagged in
      this review

      legal expert Catherine Egan Catherine Egan

      from Russell & Russell Solicitors LLP

      Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

      0
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      Profile image of Stephanie Simpson

      Stephanie Simpson

      Housing & Property

      Stephanie

      Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

      Solicitors tagged in
      this review

      legal expert Zoe Harryman Zoe Harryman

      from Russell & Russell Solicitors LLP

      Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

      0
      Collected on: Google collection source logo

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