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Longmores Solicitors

4.8 | 90 Reviews 90 Reviews | Wills, Trusts & Probate
305 Total Company Reviews info icon Wills, Trusts & Probate | info icon 305 Total Company Reviews Wills, Trusts & Probate | info icon 305 Total Company Reviews

24 Castle Street, Hertford, Hertfordshire, SG14 1HP

Accepting new clients

24 Castle Street, Hertford, Hertfordshire, SG14 1HP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 606996

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Longmores Solicitors |
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Longmores Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Longmores Solicitors are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Longmores Solicitors
Cyber Essentials Certified accreditation awarded to Longmores Solicitors
The Law Society accreditation awarded to Longmores Solicitors

Description

Longmores is a progressive firm of specialist solicitors renowned for its professional yet personal service that has been advising businesses and individuals in Hertfordshire and across the country since 1819.

Rankings by area of expertise

The rankings below show the areas of expertise that Longmores Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Longmores Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Longmores Solicitors are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Longmores Solicitors
Cyber Essentials Certified accreditation awarded to Longmores Solicitors
The Law Society accreditation awarded to Longmores Solicitors

Description

Longmores is a progressive firm of specialist solicitors renowned for its professional yet personal service that has been advising businesses and individuals in Hertfordshire and across the country since 1819.

Rankings by area of expertise

The rankings below show the areas of expertise that Longmores Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Dawn Harper

Dawn Harper

Wills, Trusts & Probate

Private Client

Alastair was very welcoming and put us at ease straight away. He explained everything in terms we could understand and basically made a difficult and scary process much easier for us. The receptionist and Alastair's secretary were also very helpful and pleasant

Solicitors tagged in
this review

Profile image of Nick Stephens

Nick Stephens

Verified
Money & Tax

Creation of Trust - Excellent Advice and Service

Richard gave good advice - improving on the already excellent advice of our Wealth Advisor. The supporting and explanatory documents were well crafted, Richard made himself available throughout the process. He was ably and promptly supported by the Longmores Team.

Solicitors tagged in
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Meet the team of Longmores Solicitors

Meet the team of Longmores Solicitors

Contact & Locations - Longmores Solicitors

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

24 Castle Street, Hertford, Hertfordshire, SG14 1HP

Reviews

4.8 /5 90 Reviews
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Star rating
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Clients say

What clients say about Longmores Solicitors

Clients praise the firm for conveyancing, wills, probate, trusts, estate planning, inheritance, debt recovery and employment settlement work. They are valued for efficient handling of sales and purchases, smooth and timely processes, and clear, practical advice on complex legal matters. Reviewers also highlight strong soft skills: professionalism, empathy, approachability, patience, diligence, prompt responses, reassuring support and excellent communication. Many note that the team explains matters plainly, keeps clients informed, and makes stressful situations feel straightforward and well managed.

Friendly staff
Clear communication
Efficient service
Professional support
Prompt response
Helpful advice
Easy process
Kept informed
Plain speaking
Reassuring guidance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Obtaining Probate

From contact to meeting everything made simple. They gave me list of what was needed. I did much of the information collection which helped and just collected probate forms. Had a discussion about how to administer the estate. The fee was about what I expected.

Solicitors tagged in
this review

A representative from Longmores Solicitors LLP responded to this review

Hi, thank you for taking the time to leave a review for Richard and Rebecca. We appreciate the positive feedback and look forward to working with you in the future.

0
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Profile image of Alastair Gilbert

Alastair Gilbert

Wills, Trusts & Probate

Unprofessional & high-handed

Represented me in a probate matter for 9 months and then ended my retainer 45 minutes after I called to raise concerns about the level of service. They stated that they were cancelling the retainer due to a 'conflict of interest' but declined to state what that conflict of interest was. Now dealing with the SRA, Legal Ombudsman and the ICO due to the unprofessional and high-handed manner in which they dealt with me after ending the retainer. A little less professional arrogance and a little more humility would be a lesson learnt for this firm.

Solicitors tagged in
this review

0
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Anonymous

Verified
Wills, Trusts & Probate

Excellent Service highly recommend

Have used Longmores on a number of occasions for Wills, Probate and most recently transfer of property and a Trust - they are extremely quick to respond to any questions and very professional all dealings with them have been very easy and smooth - would highly recommend if you are looking for a Solicitor

Solicitors tagged in
this review

A representative from Longmores Solicitors LLP responded to this review

Hi, thank you for taking the time to leave a review for Zara. We appreciate the positive feedback and look forward to working with you in the future.

0
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Anonymous

Verified
Consumer

Litigation

Hayley was fantastic in assisting and advising me through a protracted process over a number of years in respect of an inheritance matter.

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this review

A representative from Longmores Solicitors LLP responded to this review

Hi, thank you for taking the time to leave a review for Hayley. We appreciate the positive feedback.

0
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John ansell

Verified
Wills, Trusts & Probate

Trust work

Have been with Longmores for sixty years and have always found their service to be excellent.

Solicitors tagged in
this review

A representative from Longmores Solicitors LLP responded to this review

Hi John, thank you for taking the time to leave a review for Rachael and Richard. We appreciate the positive feedback and look forward to working with you in the future.

1
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Other Reviews

Profile image of Danai Galaziou

Danai Galaziou

Danai

Very disappointed with the complete lack of response from the intake team. I contacted Longmores to request a quote for estate planning (Wills and LPAs) as we wanted to use a local firm. Despite reaching out, I have been met with total silence and no follow-up. While their existing reviews look strong, their initial client onboarding and communication have been incredibly poor in my experience. I will be taking our business elsewhere to a firm that values communication.

Thank you for your feedback, Danai. We are very sorry to hear about your experience. This is not the level of service we aim to provide, and we apologise that on this occasion we fell short. We are reviewing this internally to ensure it does not happen again, and appreciate you bringing it to our attention.

0
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Profile image of Ross Haywood

Ross Haywood

Housing & Property

Ross

I would definitely recommend longmores. They made selling our late mum's listed property hassle free.

Legal experts tagged in
this review

A representative from Longmores Solicitors LLP responded to this review

Hi Ross, thank you for taking the time to leave a review. We appreciate the positive feedback and look forward to working with you in the future.

0
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Profile image of Dawn Harper

Dawn Harper

Wills, Trusts & Probate

Private Client

Alastair was very welcoming and put us at ease straight away. He explained everything in terms we could understand and basically made a difficult and scary process much easier for us. The receptionist and Alastair's secretary were also very helpful and pleasant

Solicitors tagged in
this review

A representative from Longmores Solicitors LLP responded to this review

Hi Dawn, thank you for taking the time to leave a review for Alastair and the team. We appreciate the positive feedback and look forward to working with you in the future.

0
Collected on: Law_net collection source logo
Profile image of Frank

Frank

Wills, Trusts & Probate

Private Client

Richard advised and executed our wishes in updating our Wills and Powers of Attorney in an efficient and thoroughly professional manner.

Solicitors tagged in
this review

A representative from Longmores Solicitors LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Colin Lodge

Colin Lodge

Wills, Trusts & Probate

Private Client

The service provided (last Will and Testament) was delivered with expertise and patience, in a timely manner of which I was kept appraised throughout.

Solicitors tagged in
this review

A representative from Longmores Solicitors LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Law_net collection source logo

Reviews

4.8 /5 305 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Longmores Solicitors

Clients praise the firm for conveyancing, wills, probate, trusts, estate planning, inheritance, debt recovery and employment settlement work. They are valued for efficient handling of sales and purchases, smooth and timely processes, and clear, practical advice on complex legal matters. Reviewers also highlight strong soft skills: professionalism, empathy, approachability, patience, diligence, prompt responses, reassuring support and excellent communication. Many note that the team explains matters plainly, keeps clients informed, and makes stressful situations feel straightforward and well managed.

Friendly staff
Clear communication
Efficient service
Professional support
Prompt response
Helpful advice
Easy process
Kept informed
Plain speaking
Reassuring guidance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Obtaining Probate

From contact to meeting everything made simple. They gave me list of what was needed. I did much of the information collection which helped and just collected probate forms. Had a discussion about how to administer the estate. The fee was about what I expected.

Solicitors tagged in
this review

A representative from Longmores Solicitors LLP responded to this review

Hi, thank you for taking the time to leave a review for Richard and Rebecca. We appreciate the positive feedback and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Alastair Gilbert

Alastair Gilbert

Wills, Trusts & Probate

Unprofessional & high-handed

Represented me in a probate matter for 9 months and then ended my retainer 45 minutes after I called to raise concerns about the level of service. They stated that they were cancelling the retainer due to a 'conflict of interest' but declined to state what that conflict of interest was. Now dealing with the SRA, Legal Ombudsman and the ICO due to the unprofessional and high-handed manner in which they dealt with me after ending the retainer. A little less professional arrogance and a little more humility would be a lesson learnt for this firm.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Susan Andrews

Susan Andrews

Verified
Housing & Property

Property

I have used Uzma on a number of occasions for conveyancing and I have been very impressed with the service. Buying and selling property is quite stressful already and knowing Uzma is on the case takes one of the worries away. Highly recommend!

Solicitors tagged in
this review

A representative from Longmores Solicitors LLP responded to this review

Hi Susan, thank you for taking the time to leave a review for Uzma. We appreciate the positive feedback and look forward to working with you in the future.

0
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Profile image of J Gardner

J Gardner

Verified
Housing & Property

House sale

Helpful and no fuss, not very clear on final account but awaiting update by post.

Solicitors tagged in
this review

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Excellent service

Karen Fletcher and Lynsey Thompson were extremely efficient and pleasant throughout the whole process of selling our house. The legalities required extra work with the land registry which they dealt with, keeping us informed of progress all the way. It made everything much easier and stress free for us.

Solicitors tagged in
this review

A representative from Longmores Solicitors LLP responded to this review

Hi, thank you for taking the time to leave a review for Karen and Lynsey. We appreciate the positive feedback and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Kettle Queen

Kettle Queen

Kettle

Wanting to make an enquiry about their services. After several calls and a visit to the office, every time promised a call back….. nothing! Very disappointing.

Thank you for your feedback. We are very sorry to hear about your experience and that you did not receive the call-backs you were expecting. We pride ourselves on providing a high level of service, and we are sorry that this was not reflected in your experience. We will be looking into this internally to understand what happened and how we can prevent a similar situation in the future. We appreciate you bringing this to our attention.

0
Collected on: Google collection source logo
Profile image of Danai Galaziou

Danai Galaziou

Danai

Very disappointed with the complete lack of response from the intake team. I contacted Longmores to request a quote for estate planning (Wills and LPAs) as we wanted to use a local firm. Despite reaching out, I have been met with total silence and no follow-up. While their existing reviews look strong, their initial client onboarding and communication have been incredibly poor in my experience. I will be taking our business elsewhere to a firm that values communication.

Thank you for your feedback, Danai. We are very sorry to hear about your experience. This is not the level of service we aim to provide, and we apologise that on this occasion we fell short. We are reviewing this internally to ensure it does not happen again, and appreciate you bringing it to our attention.

0
Collected on: Google collection source logo
Profile image of Marcela Gimbala

Marcela Gimbala

Marcela

Handled my matter with real care and plain-speaking advice. Longmores Solicitors were efficient, reassuring, and kept me informed throughout. A proper lifesaver when things felt a bit tangled.

A representative from Longmores Solicitors LLP responded to this review

Hi Marcela, thank you for taking the time to leave a review. We appreciate the positive feedback and look forward to working with you in the future.

0
Collected on: Google collection source logo
Profile image of Ross Haywood

Ross Haywood

Housing & Property

Ross

I would definitely recommend longmores. They made selling our late mum's listed property hassle free.

Legal experts tagged in
this review

A representative from Longmores Solicitors LLP responded to this review

Hi Ross, thank you for taking the time to leave a review. We appreciate the positive feedback and look forward to working with you in the future.

0
Collected on: Google collection source logo
Profile image of Russ Schild

Russ Schild

Russ

Very friendly and professional highly recommend

A representative from Longmores Solicitors LLP responded to this review

Hi Russ, thank you for taking the time to leave a review. We appreciate the positive feedback and look forward to working with you in the future.

0
Collected on: Google collection source logo

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