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Stephens & Son

4.7 | 27 Reviews 27 Reviews | Development plot sales
383 Total Company Reviews info icon Development plot sales | info icon 383 Total Company Reviews Development plot sales | info icon 383 Total Company Reviews

Ground Floor, Rome House, 41 Railway Street, Chatham, Kent, ME4 4RH

Accepting new clients

Ground Floor, Rome House, 41 Railway Street, Chatham, Kent, ME4 4RH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 640170

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Stephens & Son Review Scores & Client Satisfaction Overview

4.7
Excellent
91%
Value for
Money
8% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Stephens & Son are accredited by

Family Law Advanced accreditation awarded to Stephens & Son
Criminal Litigation accreditation awarded to Stephens & Son
Family Law accreditation awarded to Stephens & Son

Description

Boasting over 230 years serving Chatham and the surrounding community, Stephens & Son is a renowned law firm offering both business and personal legal advice covering a huge range of areas. We have specially trained experts in every field so you can be confident the advice you receive will be accurate, precise, and both time and cost effective.

Rankings by area of expertise

The rankings below show the areas of expertise that Stephens & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Stephens & Son Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Stephens & Son are accredited by

Family Law Advanced accreditation awarded to Stephens & Son
Criminal Litigation accreditation awarded to Stephens & Son
Family Law accreditation awarded to Stephens & Son

Description

Boasting over 230 years serving Chatham and the surrounding community, Stephens & Son is a renowned law firm offering both business and personal legal advice covering a huge range of areas. We have specially trained experts in every field so you can be confident the advice you receive will be accurate, precise, and both time and cost effective.

Rankings by area of expertise

The rankings below show the areas of expertise that Stephens & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills, Trusts & Probate 166 / 3,760
Housing & Property 353 / 4,769
Family Law 270 / 4,221
Crime/ Criminal Defence 167 / 2,139
Private Client Law 67 / 297
Child Law 270 / 1,638
Commercial Property 260 / 3,667
Immigration Law 108 / 1,147
Dispute Resolution 221 / 1,801
Employment 150 / 3,621
Inheritance Law 146 / 676
Professional Negligence 152 / 1,297
Consumer 222 / 4,416
Litigation 152 / 878
Company Law 150 / 969
Personal Injury 225 / 2,653
Company & Commercial 193 / 4,185
Banking 144 / 1,031
Contract Law 201 / 1,427
Clinical Negligence 145 / 1,246
Elder Law 80 / 314
Business Law 89 / 459
Construction 101 / 856
Court of Protection and Deputyship 142 / 575
Medical Law 32 / 188
Domestic Violence Law 168 / 897
Equity Law 121 / 570
Fraud Law 74 / 514
Land Law 216 / 1,321
Care Law 116 / 532
Legal Aid 31 / 106
Money & Tax 156 / 1,951
Agriculture 172 / 819
Charities 81 / 770
Compliance Law 56 / 461
Defamation Law 45 / 261
Disability Law 106 / 602
Financial Crime Law 66 / 461
Immigration 139 / 2,281
Appeals Law 93 / 844
Debt and Tax Law 130 / 785
Dental Law 18 / 56
Driving offences 132 / 623
Drug Law 39 / 264
Energy Law 57 / 359
Enforcement Law 88 / 574
Environmental Law 48 / 393
Equality Law 166 / 1,097
Firearms Law 12 / 83
Health and Safety Law 104 / 575
IT & Intellectual Property 112 / 1,113
International Law 58 / 377
Licensing Law 71 / 500
National Insurance Law 84 / 423
Occupational Health Law 94 / 428
Planning Law 106 / 585
Privacy Law 59 / 515
Regulations 140 / 2,413
Surveillance Law 30 / 164
Terrorism Law 27 / 147
Weapon Law 14 / 82
National 360 / 11,165

Meet the team of Stephens & Son

Contact & Locations - Stephens & Son

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Ground Floor, Rome House, 41 Railway Street, Chatham, Kent, ME4 4RH

Reviews

4.7 /5 27 Reviews
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Clients say

What clients say about Stephens & Son

Clients praise the firm’s expertise across wills, probate, conveyancing, family/divorce and settlement agreements, noting efficient, thorough and professional legal work. Reviewers value clear communication, responsiveness and strong attention to detail, plus supportive, caring and patient handling of stressful matters. Staff are described as friendly, approachable and polite, with reliable follow-up and pragmatic problem‑solving that keeps transactions on track. Overall the firm is seen as knowledgeable, efficient and compassionate, delivering reassuring client care throughout complex processes.

very friendly
professional
quick service
excellent communication
helpful staff
knowledgeable
attentive detail
supportive
efficient
responsive

ReviewSolicitors Review List

Profile image of Paul

Paul

Housing & Property

Sale of our Mothers Flat

The whole sale took three years as it was a special property with a number of unique issues. When Hatten Wyatt were involved directly the sale seem to speed along and they kept me up to date with the current situation.

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A representative from Hatten Wyatt responded to this review

Thank you for your feedback, Paul! We understand that complex property sales can take time, and we're glad to hear thar our direct involvement helped to expediate the process and keep you informed. We appreciate your patience and are delighted we could assist you.

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Wayne

Housing & Property

Conveyancing

All went well with the purchase and sale of my properties, didn't need to chase and all documentation was sent out and dealt with affeciantly.would use this company again.

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A representative from Hatten Wyatt responded to this review

Hi Wayne, thank you so much for your lovely review! We are thrilled to hear everything went smoothly with the purchase and sale of your properties. Our team strives to provide efficient and hassle-free service, and we are delighted that you experienced that first-hand. We truly appreciate your recommendation and look forward to assisting you in the future!

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Paul

Housing & Property

Slow, uncommunicative and awful aftercare

I write this review 2 months after the sale has completed. I am doing so as frustrated at the service received from Hatten Wyatt even now as the after care is driving my anxiety sky high. I approached the local branch in my town, only to be allocated a solicitor for the same company 35 miles away in a different town. After a few weeks, this solicitor left and my purchase got reallocated to another solicitor, this time only 10 miles away but still not in my local branch. Despite numerous emails, phone calls, chasers from me, there was never a timely response at any stage with anyone I dealt with at any branch. Also there was never an email or call to me without me trying to instigate it first. Half of the time I waited, was spent by the conveyancer asking questions to our seller for which we already had answers and were fully aware of ongoing leasehold costs etc. We sat down at the point of signing documents going through everything which was the first personal touch we had in the final week of completion. Only that didn't go smoothly, the signed paperwork we completed then had to be done again a few days later, all for the sake of it being rebound with a single blue paper triangle on the corner of the package. Nothing changed in what we had signed it was literally the same document, same information and same spelling mistakes, just my partner and I had to travel 20 miles round trip to sign a contract with a blue stapled on piece of paper. Madness spending all that time, fuel and money just for that!! Further to this, we completed on 16/06/2025 but I then receive chasers from HMRC for a delayed SDLT document submitted, now incurring a £100 fee. I call and chase Hatten Wyatt to ensure they're paying for their error, get a confirmation that yes they are. Unfortunately it still hasn't been paid several weeks later, I chase again and get a brush off response on 04/08/2025 that they will speak to accounts to verify, but nothing has happened and no answer. Its now 15/08/2025 and HMRC are starting recovery proceedings as I haven't paid a debt for this solicitors error in a delayed submission to HMRC. Awful communication, complete lack of accountability and customer care, if anyone dare use them be prepared for a long drawn out process and be blind to what is happening guessing and wishing and hoping for the next response in however many weeks it may be.

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Adesola

Verified
Housing & Property

The Tenant’s Guide to Housing Disrepair

The firm made sure I understood every step, explaining the legal jargon in a way that was easy to follow. This level of transparency gave me complete peace of mind during what could have been a very stressful time. The matter was resolved smoothly and to my absolute satisfaction, and I am incredibly grateful for their hard work.

Solicitors tagged in
this review

A representative from Hatten Wyatt responded to this review

Thank you for leaving a great review about your experience using our services Adesola! We are thrilled to hear that Kenneth was able to explain the legal aspects clearly and keep you informed every step of the way. Knowing that you felt at ease and that the matter was resolved to your complete satisfaction is fantastic. I will pass on your kind words to Kenneth, which I am sure he will be delighted to hear.

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Glenn

Property Purchase

Rachel Plumb represented us purchasing our property. The communication and service from her was excellent and crystal clear. We experienced no problems throughout and Rachel managed to complete our purchased quicker than expected. This firm was recommended to us, and when they were contacted, the initial service and time scale was fantastic in comparison to other competitors in the local area. I would certainly recommend this firm and Rachel to others.

Solicitors tagged in
this review

A representative from Hatten Wyatt responded to this review

Thank you for your brilliant review Glenn, Rachel always strives to exceed expectations so it is great to read about your wonderful experience with us. I will pass on your kind words to Rachel and the rest of the team, which they will be delighted to hear. We hope to welcome you back if you need any further legal assistance.

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Other Reviews

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Twinkle chan

Twinkle

Abraham Khan is the ultimate solicitor! A top performer your professionalism has no boundaries as your attention to detail and integrity to representing us clients to ultimately collecting our property keys is just remarkable! Thank you!

Solicitors tagged in
this review

from Hatten Wyatt

Thank you for your feedback. We are pleased that Abraham’s professionalism and attention to detail ensured a successful completion of your property purchase. We will ensure your kind comments are shared with him.

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S

Housing & Property

A client

A very professional service from Abraham for the purchase of a property.

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A representative from Hatten Wyatt responded to this review

Thank you for taking the time to leave us a 5 star review! I'm glad that you found Abraham very professional. I will make sure to pass on your kind words.

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thomas

Housing & Property

thomas

Was extremely pleased with the legal services of Graham and his team at Bailey and Cogger during my recent property sale . Very professional approach and execution across the board . Can highly recommend !

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A representative from Hatten Wyatt responded to this review

Thank you for your feedback! Your comments are really appreciated by all of us at Bailey & Cogger and we look forward to working with you again

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Clive

Housing & Property

Clive

On behalf of myself, Maria and the rest of our family, I'd like to take this opportunity to thank you Abraham for the services that you and your team provided during the process of selling our mothers property. You remained professional throughout, providing us with the confidence that the house would be sold as soon as reasonably possible and answered all questions in a prompt manner.

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A representative from Hatten Wyatt responded to this review

Thank you for your wonderful feedback! We are delighted that you were pleased with the service we provided on your matter. We hope we can act for you again in the future.

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Sally

Housing & Property

Sally

Excellent service from Karen Du Rocher and team at Hatten Wyatt. Long and drawn out sale and purchase made much less stressful with regular contact and updates from Karen. Highly recommended.

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Reviews

4.8 /5 383 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Stephens & Son

Clients praise the firm’s expertise across wills, probate, conveyancing, family/divorce and settlement agreements, noting efficient, thorough and professional legal work. Reviewers value clear communication, responsiveness and strong attention to detail, plus supportive, caring and patient handling of stressful matters. Staff are described as friendly, approachable and polite, with reliable follow-up and pragmatic problem‑solving that keeps transactions on track. Overall the firm is seen as knowledgeable, efficient and compassionate, delivering reassuring client care throughout complex processes.

very friendly
professional
quick service
excellent communication
helpful staff
knowledgeable
attentive detail
supportive
efficient
responsive

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Settlement agreement

Excellent communication very professional. Sorted the settlement agreement out very efficiently and quickly. Would definitely use again and also recommend.

Solicitors tagged in
this review

from Hatten Wyatt

Thank you for your kind feedback. We are pleased to hear that you experienced excellent communication and a very professional service, and that your settlement agreement was handled efficiently and quickly. We really appreciate your recommendation and you taking the time to share your experience.

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anonymous

Settlement agreement

From searching for the right Solicitor, found this company. As from reception to meeting Solicitor face to face, what an amazing company, very thorough, considerate and so helpful. There support in this was from the beginning, and now its been sorted out, they are still there on the end of the phone for you. I appreciate the staff and Lily Warrington in the help of my case.Thank you

from Hatten Wyatt

Thank you for your feedback. We’re delighted to hear that you had such a positive experience from your first contact through to completion, and that the team provided thorough, considerate, and ongoing support throughout your case. We’re especially pleased to hear that Lily was able to assist you, and that you still feel supported even after the matter concluded.

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Clive Davies

Verified

Deed of Variation

From the initial telephone request for help with a Deed of Variation of my late mothers will, I was provided with professional advice throughout, making this a less stressful experience at a difficult time.

Solicitors tagged in
this review

from Hatten Wyatt

Thank you for your kind review. We are pleased that our professional advice helped make the process of a Deed of Variation less stressful for you during such a difficult time. It is our goal to provide clear support from the very first phone call, and we appreciate you highlighting that experience.

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Ed

Employment

Excellent communications

I went to Bailey & Cogger (Tonbridge) seeking a solicitor to read, comprehend, and sign my redundancy agreement. B&C passed my details to Hatten Wyatt, where Selwan Yousif scrutinized and undersigned my document. Shout out to Lily Harrington who helped liaise between myself, my ex-company and Lily's internal team. Lily was polite yet friendly, bringing pleasantry to some unpleasant business. I just had to sit back and let the cogs whirr, so a big thumbs up from me.

Solicitors tagged in
this review

from Hatten Wyatt

Thank you for your feedback! We’re delighted that Selwan and Lily could make the redundancy process so seamless for you. It’s great to hear Lily’s friendly approach brought some pleasantry to a difficult situation. We’ll be sure to pass your feedback to the whole team.

1
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Alan Owen

Family Law

Deborah Nicholson

I recently used Stephens and Sons for my divorce, with Deborah Nicholson handling my case, and I couldn’t be more satisfied with the service I received. From the outset, Deborah was professional, knowledgeable, and incredibly understanding. She made what was a very stressful and emotional time much more manageable through her clear guidance and calm, supportive approach.

Solicitors tagged in
this review

from Hatten Wyatt

Thank you for your kind review and for your recommendation. We are so pleased to hear that Deborah was able to provide the support and guidance you needed during such a challenging time. We understand that family law matters require not just legal expertise, but also a high degree of empathy and calm. We believe that clear communication is essential to making these life transitions more manageable, and it is wonderful to know that Deborah’s approach helped ease the stress of the process for you. We will be sure to share your lovely feedback with Deborah and the rest of the team. We wish you the very best as you move forward into your next chapter.

1
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Other Reviews

Profile image of conrad mcglinn

conrad mcglinn

conrad

Very friendly people quick and professional will writing

from Hatten Wyatt

Dear Conrad. Thank you for your kind feedback. We’re glad you found the team friendly, quick, and professional, and that we could assist with your will writing.

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Twinkle chan

Twinkle

Abraham Khan is the ultimate solicitor! A top performer your professionalism has no boundaries as your attention to detail and integrity to representing us clients to ultimately collecting our property keys is just remarkable! Thank you!

Solicitors tagged in
this review

from Hatten Wyatt

Thank you for your feedback. We are pleased that Abraham’s professionalism and attention to detail ensured a successful completion of your property purchase. We will ensure your kind comments are shared with him.

0
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Profile image of Douglas Sutherland

Douglas Sutherland

Douglas

Bailey and Cogger dealt with the legal side to our house move. We were always kept informed and every thing was carried out proffesionally. Thank you Geetha and Casey for a great job.

1
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Kate Seddon

Kate

Rachel Plumb is an amazing asset to this firm, I don’t think we could’ve got through the process without her! She made it happen and was so supportive the whole way through. Highly recommend and will happily use again next time I need a solicitor!

1
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Peter Cousins

Peter

The experience was positive, thorough and supportive. A diligent team of professionals worthy of conducting the business of privileged clients going forward!

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