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Gilson Gray LLP

3.4 | 70 Reviews 70 Reviews | Consumer
5,030 Total Company Reviews info icon Consumer | info icon 5,030 Total Company Reviews Consumer | info icon 5,030 Total Company Reviews

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Accepting new clients

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 620418

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Gilson Gray LLP |

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

3.4
Very Good
68%
Value for
Money
63%
Success
Rate
61%
Would
Recommend
Communication 3.3/5
Initial Impressions 3.4/5
Approachability 3.4/5
Documentation Accuracy 3.4/5
Legal Knowledge 3.4/5
Value for money 3.4/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
3% above
national average
86%
Success
Rate
4% above
national average
85%
Would
Recommend
4% above
national average
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 86 / 4,772
Commercial Property 74 / 3,667
Family Law 260 / 4,224
Land Law 22 / 1,322
Insurance Law 51 / 659
Company & Commercial 43 / 4,183
Professional Negligence 71 / 1,298
Contract Law 111 / 1,426
Dispute Resolution 71 / 1,802
Construction 19 / 854
Child Law 151 / 1,640
Wills, Trusts & Probate 364 / 3,763
Consumer 128 / 4,415
Crime/ Criminal Defence 104 / 2,142
Notary 43 / 849
Company Law 80 / 970
Banking 20 / 1,032
Digital Law 22 / 295
Employment 168 / 3,622
Agriculture 83 / 820
Inheritance Law 99 / 680
Corporate Law 81 / 843
Personal Injury 149 / 2,650
Cybersecurity and Data Protection Law 47 / 893
Debt and Tax Law 70 / 787
Clinical Negligence 92 / 1,247
Equity Law 83 / 569
Immigration 116 / 2,284
Money & Tax 56 / 1,951
Pensions Law 50 / 488
Planning Law 86 / 585
IT & Intellectual Property 31 / 1,114
Education 24 / 422
Energy Law 37 / 359
Government Investigations 27 / 416
Welfare & Benefits 42 / 1,050
Driving offences 66 / 626
Gambling Law 6 / 75
Healthcare Law 34 / 357
Privacy Law 31 / 514
Charities 17 / 767
Compliance Law 27 / 462
Health and Safety Law 78 / 574
Human rights 13 / 962
Information Law 15 / 339
Intellectual Property Law 81 / 625
Licensing Law 37 / 501
Medical Law 20 / 189
Social Law 22 / 225
Actions against the police 14 / 183
Defamation Law 24 / 265
Energy & Transport 10 / 511
Equality Law 116 / 1,097
International Law 27 / 376
Jurisdiction Law 18 / 166
National Insurance Law 39 / 422
Occupational Health Law 69 / 429
Regulations 36 / 2,409
Sports Law 34 / 303
National 87 / 11,165

Contact & Locations - Gilson Gray LLP

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Reviews

3.4 /5 70 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Specialising in residential conveyancing and property work, the firm is praised for efficient case handling, clear practical advice, strong attention to detail and good value. Clients value responsive, timely communication, regular updates via phone, email and an online portal, and proactive problem‑solving. Soft skills highlighted include professionalism, approachability, patience, empathy and clarity in explaining legal steps. Reviewers praise supportive, organised teams who reduce stress, are accessible, and provide reassurance throughout sales, purchases and remortgages.

clear communication
timely updates
helpful staff
professional service
efficient process
friendly team
responsive solicitors
smooth transactions
good value
easy portal

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Experience

Good and straightforward easy to deal with.

A representative from Gilson Gray Llp responded to this review

We strive to provide a world-class service, we’re glad to hear we succeeded! Thank you again for sharing your comments, we’ll let our team know.

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Andrew Purvis

Verified

Good Service

Our final solicitor Douglas Hardwick was a clear communicator and a calm head, which goes a long way for first time buyers.

A representative from Gilson Gray Llp responded to this review

Hi Andrew, our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Our tean at Gilson Gray will receive a copy of the feedback, and get the recognition they deserve, thanks again!

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Anonymous

Verified
Housing & Property

So Far So Good

I have just started my buying/selling journey so its hard to say how the solicitors will fair, as I said so far so good.

from Gilson Gray Llp

Thank you for your feedback! We are pleased that everything is off to a positive start. We look forward to supporting you throughout the rest of your buying and selling journey.

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Anonymous

Verified

Great service

Excellent service. Acted very promptly on our behalf.

from Gilson Gray Llp

Thank you so much for your wonderful review and for taking the time to share your experience.

0
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Anonymous

Verified

Uncaring Solicitor

Poor communication, slow to respond and really unhelpful

1
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Other Reviews

Profile image of Gary Beharrell

Gary Beharrell

Gary

Good and efficient service. Does exactly what it says on the tin.

Thank you, Gary, for your 5-star review. We're delighted to hear that you found our service both efficient and reliable. Providing a straightforward, professional service that delivers on our promises is exactly what we strive for, so it's great to know that was your experience. We appreciate your feedback and thank you for choosing Gilson Gray. We look forward to assisting you again in the future. Kind regards, Gilson Gray

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Daniel Chen

Daniel

Horrible solicitors service. They ruin your purchase and charge you expensive fee. Avoid at all cost !!!

A representative from Gilson Gray Llp responded to this review

Hi Daniel, Thank you for taking the time to share your experience with us. We’re sorry to hear that we did not meet your expectations on this occasion. We value your feedback as it helps us identify areas for improvement. If you’re willing, we’d appreciate the opportunity to learn more about your experience and work towards a resolution. Thank you for bringing this to our attention, and we hope to have the chance to make things right.

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carl harrison

carl

Brilliant and efficient service

from Gilson Gray Llp

Thank you for your feedback! We are delighted to hear that you found our service both brilliant and efficient. Providing a high-quality, streamlined experience is always our goal, and we truly appreciate you taking the time to share your positive experience.

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Bri B

Bri

The reply from Gilson Grey too there clients unhappy service is unbelievable. Not taken any ownership of the terrible services they have given. Please think twice about using this company. And yes your poor service has crossed my path. Lost an onward purchase due to the lack of interest in response to emails and enquiries....

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Paul Griffiths

Paul

If I could give less than one star I would,my buyer is going to be homeless as he made the mistake of using this company,they ignore emails didn't do their job and queried something in November which should have been dealt with in August, I will have to put the house back on the market depriving a family of their new home due to only what can be called complete incompetence, I suggest that this company tries to remember that it's people's lives and not just a job, they should hang their heads in shame and cease trading as they do not provide the service they advertise

1
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Reviews

4.4 /5 5030 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Specialising in residential conveyancing and property work, the firm is praised for efficient case handling, clear practical advice, strong attention to detail and good value. Clients value responsive, timely communication, regular updates via phone, email and an online portal, and proactive problem‑solving. Soft skills highlighted include professionalism, approachability, patience, empathy and clarity in explaining legal steps. Reviewers praise supportive, organised teams who reduce stress, are accessible, and provide reassurance throughout sales, purchases and remortgages.

clear communication
timely updates
helpful staff
professional service
efficient process
friendly team
responsive solicitors
smooth transactions
good value
easy portal

ReviewSolicitors Review List

Profile image of Nev

Nev

Verified

Great Service

I am happy to recommend Gilson Gray Llp very professional and very friendly .

0
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Profile image of Anonymous

Anonymous

Verified

Excellent service

Gilson Gray professionally handled our sale and purchase. The portal helped us keep track of where we were up to along the way. They offered reassurance and moved everything along quickly.

A representative from Gilson Gray Llp responded to this review

Thank you for your wonderful review. We’re so pleased to hear that your sale and purchase were handled professionally and that you found the portal helpful in keeping track of your progress. Making the process as smooth and straightforward as possible is always our aim, so it’s great to know that the reassurance and support you received made a positive difference. Thank you for choosing Gilson Gray. We truly appreciate your feedback and would be pleased to assist you again in the future should you need us. Kind regards, Gilson Gray

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Anonymous

Verified

Conveyance solicitor

Used estate agent solicitors who happen to be Gilson Gray and they were extremely helpful and house sale was done in a very timely manner

A representative from Gilson Gray Llp responded to this review

Thank you for taking the time to share your feedback. We take pride in providing a professional and efficient service, so it’s wonderful to know that your house sale was completed in a timely manner and that you found our team helpful throughout. Thank you for choosing Gilson Gray. We truly appreciate your kind words and wish you all the best for the future. Kind regards, Gilson Gray

0
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Profile image of Ronald Lewis

Ronald Lewis

Verified
Housing & Property

Selling of Property

I was recommended to Gilson Gray Llp by my estate agents William H Brown my appointed Solicitor was Jemima Booker, from my first contact i made with her and her team I felt at ease knowing that my conveyancing was in good hands, all relevant paperwork was issued through out for my attention and for signing they explained everything that was going on stage by stage ,they were always contactable at any time within business hours for any problems ,they made selling my property very easy ,I would recommend Gilson Gray as an excellent company.

A representative from Gilson Gray Llp responded to this review

We really appreciate you taking the time to leave such a thoughtful 5-star review, Ronald. It’s wonderful to know that you felt confident and reassured from your very first interaction with Gilson Gray. Keeping our clients informed throughout the conveyancing process and ensuring everything is explained clearly is something we place great importance on, so we’re pleased this was reflected in your experience. Thank you for your recommendation and for placing your trust in Gilson Gray. We would be delighted to assist you again in the future should you need us. Kind regards, Gilson Gray

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Danielle Merritt

Verified
Housing & Property

Good commication

My experience was great when it came to update on emails and calls. I would receive forms. Then after I sent it back if I had missed something or needed more info they would reply back that day. On the phone the solicitors and receptionist would explain who's available, what needed to be done etc.

A representative from Gilson Gray Llp responded to this review

Thank you, Danielle, for taking the time to share your experience with us. It’s great to know that you found the communication clear and responsive throughout the process. Providing timely updates and ensuring our clients understand each stage is something we place great importance on, so we’re pleased this helped make your experience such a positive one. Thank you for choosing Gilson Gray. If there is anything further we can assist you with, please do not hesitate to contact us. Kind regards, Gilson Gray

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Other Reviews

Profile image of Alison Christie

Alison Christie

Alison

Deborah in the Estate Agency department at Gilson Gray was extremely professional to deal with. Great communication from initial consultation through to offer being made on the property. Can’t recommend Deborah and Kirsten on the legal side enough. Thank you.

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Neil Kimmings

Neil

Sally McBride was very helpful all the through the process of selling my house could not of asked for more

0
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Piers Taberham

Piers

I had the pleasure of using Gilson Gray and Shuhel to sell my property for me. I always found him quick and efficient and very knowledgeable and is a credit to the firm. He is now processing my purchase as well and doing an excellent job. Thanks

0
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Profile image of Ron Lewis

Ron Lewis

Ron

I used Gilson Gray as my conveyancing company on selling one of my properties I was appointed Jemima Booker as my solicitor, Jemima and her team made selling my property very easy and made me feel at ease knowing I was in good hands. I would recommend Gilson Gray as a very professional company and will use there services again. 10 out of 10

A representative from Gilson Gray Llp responded to this review

Thank you, Ron, for your fantastic 5-star review. We’re incredibly grateful for your recommendation and are pleased to hear that your property sale was such a positive experience. Knowing you felt confident and at ease throughout the conveyancing process means a great deal to us, and it’s wonderful to hear that everything was handled professionally from start to finish. Thank you for placing your trust in Gilson Gray. We truly appreciate your kind words and look forward to assisting you again in the future. Kind regards, Gilson Gray

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Craig Harwood

Craig

Excellent service all round . Just completed a flat sale with no issues . Dealt with Emma and Joanne . Both were on top of everything. What is normally a stressfull experience was as smooth and pain free as can be .Thankyou to Emma and Jo Highly recommend and will be using again for my next property purchase .

A representative from Gilson Gray Llp responded to this review

Thank you, Craig, for your fantastic 5-star review. It’s great to hear that your flat sale was such a smooth experience and that everything was handled efficiently from start to finish. We understand that selling a property can often be stressful, so it’s wonderful to know the process felt as straightforward and hassle-free as possible. Thank you for your kind words and for choosing Gilson Gray. We truly appreciate your recommendation and hope to assist you again in the future should you need us. Kind regards, Gilson Gray

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