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Gilson Gray LLP

3.6 | 144 Reviews 144 Reviews | Innocent Misrepresentation
4,843 Total Company Reviews info icon Innocent Misrepresentation | info icon 4,843 Total Company Reviews Innocent Misrepresentation | info icon 4,843 Total Company Reviews

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Accepting new clients

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 620418

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

3.6
Very Good
70%
Value for
Money
68%
Success
Rate
67%
Would
Recommend
Communication 3.5/5
Initial Impressions 3.5/5
Approachability 3.5/5
Documentation Accuracy 3.6/5
Legal Knowledge 3.6/5
Value for money 3.5/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
3% above
national average
85%
Success
Rate
3% above
national average
85%
Would
Recommend
4% above
national average
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 137 / 4,769
Commercial Property 70 / 3,667
Family Law 261 / 4,221
Land Law 9 / 1,321
Insurance Law 54 / 663
Company & Commercial 47 / 4,185
Professional Negligence 65 / 1,297
Contract Law 109 / 1,427
Dispute Resolution 109 / 1,801
Construction 39 / 856
Child Law 162 / 1,638
Consumer 144 / 4,416
Wills, Trusts & Probate 362 / 3,761
Crime/ Criminal Defence 122 / 2,139
Notary 45 / 843
Company Law 88 / 969
Banking 29 / 1,031
Digital Law 22 / 295
Employment 174 / 3,621
Agriculture 83 / 819
Inheritance Law 88 / 676
Corporate Law 86 / 842
Personal Injury 169 / 2,653
Cybersecurity and Data Protection Law 57 / 894
Debt and Tax Law 77 / 785
Clinical Negligence 101 / 1,246
Equity Law 75 / 570
Immigration 109 / 2,281
Money & Tax 84 / 1,952
Planning Law 61 / 585
IT & Intellectual Property 42 / 1,113
Pensions Law 46 / 486
Education 25 / 424
Energy Law 35 / 359
Government Investigations 28 / 417
Welfare & Benefits 51 / 1,049
Driving offences 64 / 623
Gambling Law 5 / 75
Healthcare Law 31 / 356
Privacy Law 30 / 515
Charities 34 / 770
Compliance Law 32 / 461
Health and Safety Law 54 / 575
Human rights 16 / 963
Information Law 15 / 338
Intellectual Property Law 58 / 623
Licensing Law 44 / 500
Medical Law 17 / 188
Social Law 22 / 224
Actions against the police 16 / 182
Defamation Law 31 / 261
Energy & Transport 12 / 511
Equality Law 85 / 1,097
International Law 30 / 377
Jurisdiction Law 12 / 166
National Insurance Law 50 / 423
Occupational Health Law 52 / 428
Regulations 52 / 2,413
Sports Law 26 / 302
National 135 / 11,165

Contact & Locations - Gilson Gray LLP

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Reviews

3.6 /5 144 Reviews
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Rating

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Clients say

What clients say about Gilson Gray LLP

The firm specialises in residential conveyancing (buying, selling, remortgages and first‑time buyer support) and also provides employment and commercial legal advice. Clients praise strong technical expertise, attention to detail and efficient case management. Valued soft skills include clear, timely communication, responsiveness, professionalism, patience and empathy; clients also highlight helpfulness, proactivity, calm reassurance under pressure and a supportive, client‑focused approach that makes stressful transactions feel manageable.

clear communication
timely updates
friendly staff
professional service
efficient handling
responsive team
attention to detail
supportive guidance
proactive approach
helpful assistance

ReviewSolicitors Review List

Profile image of Andrew Nicholson

Andrew Nicholson

Verified

Helping get me a mortgage

Very professional and very understanding

A representative from Gilson Gray Llp responded to this review

Hi Andrew, thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.

0
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Anonymous

Verified

Experience

Good and straightforward easy to deal with.

A representative from Gilson Gray Llp responded to this review

We strive to provide a world-class service, we’re glad to hear we succeeded! Thank you again for sharing your comments, we’ll let our team know.

0
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Anonymous

Verified
Housing & Property

So Far So Good

I have just started my buying/selling journey so its hard to say how the solicitors will fair, as I said so far so good.

from Gilson Gray Llp

Thank you for your feedback! We are pleased that everything is off to a positive start. We look forward to supporting you throughout the rest of your buying and selling journey.

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Ian McIntyre

Verified
Housing & Property

Offer for new home

Gilson Gray were recommended by my mortgage broker to handle my formal offer on a new property. Douglas Hardwick guided me through the process which felt seamless. I would recommend this company to others.

from Gilson Gray Llp

Thank you for your feedback. We are pleased that Douglas made the process feel seamless. It is gratifying to know you were happy with the service, and we appreciate your recommendation. We will ensure your comments are shared with Douglas and the team.

0
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Anonymous

Verified

Mortgage

We had great experience with Gilson Gray Llp

from Gilson Gray Llp

Thank you so much for your wonderful review! If you need any further assistance with your mortgage or other legal matters, please don’t hesitate to get in touch.

0
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Other Reviews

Profile image of Daniel Chen

Daniel Chen

Daniel

Horrible solicitors service. They ruin your purchase and charge you expensive fee. Avoid at all cost !!!

A representative from Gilson Gray Llp responded to this review

Hi Daniel, Thank you for taking the time to share your experience with us. We’re sorry to hear that we did not meet your expectations on this occasion. We value your feedback as it helps us identify areas for improvement. If you’re willing, we’d appreciate the opportunity to learn more about your experience and work towards a resolution. Thank you for bringing this to our attention, and we hope to have the chance to make things right.

0
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Mike Burnett

Mike

Sharon at Gilson Gray was a great help in doing this conveyance for the sale of my property. She made it very easy and smooth and kept me informed st all times. A lovely lady who spoke in layman’s terms and made it all simple for me to understand. I would receive them.

A representative from Gilson Gray Llp responded to this review

Hi Mike, our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Sharon will receive a copy of the feedback, and get the recognition she deserves, thanks again! 

0
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marissa worthington

marissa

My experience with this firm during the purchase of my first home was extremely disappointing, and I would not recommend their services. Communication was consistently poor throughout. I had to arrange the only two phone calls we ever had, and every small enquiry required me to chase multiple times - often five or more - just to get a basic update. Considering there was no chain on either side, the purchase should have been straightforward, yet it dragged on for nearly four months purely due to their lack of communication and inefficiency. The final week was particularly chaotic. Despite having an agreed completion date, I was only informed two days beforehand that they had not received two documents requiring signature, witnessing, and posting. This unnecessarily delayed completion. While I accept that I should have kept track of what remained outstanding, it is completely unacceptable for them to confirm a completion date and then suddenly realise they were missing two crucial documents. As a first-time buyer, this was supposed to be an exciting milestone, but instead it became an incredibly stressful process. Their disorganisation and unresponsiveness took away the initial joy of buying my first home, turning what should have felt like a huge achievement into a source of constant frustration. I understand that many people struggle with solicitors during the conveyancing process, but this was beyond the usual delays or slow responses - it was consistently unprofessional. Based on my experience, I highly recommend not using this firm, unless you want to endure 4 months from hell.

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Robert “GamingxFreakx82”

Robert

Had offer accepted boxing day 2025 and still waiting from these solicitors to get the contract pack emailed over to purchasing solicitors. Been 4 months and still waiting. DONT RECOMMEND!!!!!! DO NOT USE THESE AS YOUR CONVEYANCING SOLICITORS !!!!!!!!!

1
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Wendy Hutton

Wendy

Where do I begin it was a terrible service from start to finish. Mortgage broker emailed for an update, Sam stated it was not a client. When I emailed him to correct him I had no apology. There was no consistent information and the information given was contradictory. I had to rely on my buyers solicitor to give me updates. On the day of completion I was sent a bill that needed to be paid before completion which was a complete surprise to me as Sam had never told me that there were additional costs that would need to be paid before completion. This essentially left me homeless for about 6 hours as I had completed on the sale of my home.

1
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Reviews

4.4 /5 4843 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

The firm specialises in residential conveyancing (buying, selling, remortgages and first‑time buyer support) and also provides employment and commercial legal advice. Clients praise strong technical expertise, attention to detail and efficient case management. Valued soft skills include clear, timely communication, responsiveness, professionalism, patience and empathy; clients also highlight helpfulness, proactivity, calm reassurance under pressure and a supportive, client‑focused approach that makes stressful transactions feel manageable.

clear communication
timely updates
friendly staff
professional service
efficient handling
responsive team
attention to detail
supportive guidance
proactive approach
helpful assistance

ReviewSolicitors Review List

Profile image of Euan McIntosh

Euan McIntosh

Verified

Flat 4, 3 Aberdour Place

Sold my flat through your move and Gilson Gray solicitor. Gilson Gray we’re professional and diligent and made sure no future problems would arise. Any questions I had were answered fully and within a reasonable time frame At no point was I made to feel a burden for asking questions that were probably fairly elementary as far as a solicitor was concerned At all times I felt that things were under control Many thanks for your help

0
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Profile image of Harvey

Harvey

Verified
Housing & Property

Great Team!

Excellent service from the team at Gilson Grey. They worked quickly, kept us informed throughout, and Douglas even worked over the weekend to ensure our mortgage and home purchase progressed without delay. Professional, responsive, and incredibly dedicated. I would have no hesitation in recommending them to anyone looking for a reliable and efficient solicitor.

0
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Anonymous

Verified
Housing & Property

Good service

During a lengthy process they kept me informed every step of the way.

0
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Profile image of Kenny Irwin

Kenny Irwin

Verified
Housing & Property

Excellent Service

Douglas and Nuria helped us extensively with our recent sale and purchase. We were kept regularly informed and updated throughout. Overall a smooth process. Would highly recommend Gilson Gray.

0
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Oliver Brooke

Verified

Helpful and Reassuring

Was contacted promptly by one of the advisors very promptly, Douglas was helpful and reassuring throughout the whole thing

0
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Other Reviews

Profile image of Iyobosa Bright

Iyobosa Bright

Iyobosa

Recently purchased a property using Gilson Gray. Great experience with them, got timely update and assistance. Thanks to Danni Sullivan and the team.

0
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Katy Harrison-Barber

Katy

Started the process of buying our house in January, came highly recommended by our estate agent as they said there in house solicitors would be quicker as we have no chain. First solicitor we had kept asking for numerous paperwork we had already sent and signed, this happened quite a few times which kept delaying the process. Second solicitor doesn’t seem to be doing much neither because nearly 6months down the line we’re still awaiting a completion and moving date, the property we’re buying is empty there is no chain. The whole process should be simple, quote from the estate agent you should be in by 12weeks from accepting offer. Absolutely ball ache and inches from plugging the plug on the house.

0
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Jon marshall

Jon

Jo was really helpful and supportive when dealing with this transaction and got the sale over the line despite the many challenges she had to deal with

0
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Adrian Rose

Adrian

Excellent and very professional service Kept me informed throughout what is a stressful process Thanks for everything

Thank you for taking the time to leave such wonderful feedback. I believe I have located your case on our system and understand that it was our case handler Heather Telfer that looked after you through the process. I will ensure your feedback is passed on to Heather and her Team and that she received the recognition she deserves. Best wishes, Team Gilson Gray.

0
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Shahzeb Mirza

Shahzeb

I had an outstanding experience working with Jehnnaie Johnson from Gilson Gray (England) Ltd during my recent house purchase. Jehnnaie was incredibly professional, efficient, and provided excellent communication throughout the entire process. She made what can often be a stressful time feel smooth and manageable, always keeping me informed and addressing any questions promptly. I am thoroughly impressed with her attention to detail and dedication. I highly recommend Jehnnaie and Gilson Gray (England) Ltd for anyone seeking top-tier legal support for their property transactions.

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