Anonymous
This review was submitted by a verified client of Gilson Gray Llp.
Mortgage experience
My mortgage journey was seemless. I got all the right help and promot communications, as the team where there all.step of the way.
Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE
Accepting new clients
Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 620418
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Expertise
Costs
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Gilson Gray LLP are accredited by
At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Gilson Gray LLP are accredited by
At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:30 |
| Tuesday | 09:00–17:30 |
| Wednesday | 09:00–17:30 |
| Thursday | 09:00–17:30 |
| Friday | 09:00–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE
What clients say about Gilson Gray LLP
The firm is praised for conveyancing, property sales and purchases, remortgages, wills, powers of attorney and estate administration, with clients highlighting strong legal knowledge and efficient handling of both straightforward and complex matters. Reviews consistently value clear communication, prompt responses, regular updates via phone, email and portal, and helpful explanations in simple terms. Clients also commend the team’s professionalism, approachability, patience, friendliness, reassurance and willingness to go above and beyond, often making stressful transactions feel smooth and well supported.
This review was submitted by a verified client of Gilson Gray Llp.
My mortgage journey was seemless. I got all the right help and promot communications, as the team where there all.step of the way.
This review was submitted by a verified client of Gilson Gray Llp.
The case workers involved with my house sale acted swiftly and professionally. on the occasions they could not be spoken to on the phone they would always reply to an email . Happy to give updates over and above the 'Redbrick' monitoring scheme. Would definitely use them again. Thank you Abby & Sarah .
This review was submitted by a verified client of Gilson Gray Llp.
Lilia and team were absolutely fantastic the whole process was no problem at all would and will definitely recommend and use again when I need to thanks
Thank you, Roy, for your lovely feedback and recommendation. We’re so pleased to hear that Lilia and the team made the whole process feel smooth and straightforward. We really appreciate your trust in Gilson Gray and would be delighted to assist you again in the future. Best wishes, Gilson Gray
This review was submitted by a verified client of Gilson Gray Llp.
I tried to contact my case worker multiple times and was never able to get hold of her. The direct line either cut off or when I had chance to leave a voicemail, she never called me back. I then rang the main number and spoke to reception whereby they told me she was either busy or out of office and would call me back, which she never did. My emails were rarely answered. There were also two occasions where I was asked to provide specific documents, which had already been done days/weeks previously. I was then told I hadn’t provided the documents and me not doing so would delay the sale. When I stated I had done so weeks before, they responded with “oh yes, we’ve just found them.” I was never kept up to date on the progress of the sale, even to the point of the buyer being unable to secure a mortgage on his side 4 months down the line of accepting an offer! Very poor communication, unprofessional service and lack of urgency about anything.
Thank you for taking the time to share your feedback. We’re sorry to hear about the frustration you experienced, particularly regarding communication during your matter. Our clients are at the heart of everything we do, and we take concerns regarding our service seriously. As we’re unable to discuss individual matters on a public platform, if you would like us to look into your concerns further, please refer to our Complaints Policy, which outlines how to raise these with us: https://gilsongray.co.uk/complaints-policy/ Best wishes, Gilson Gray
This review was submitted by a verified client of Gilson Gray Llp.
I am not a professional therefore unable to give a professional opinion.
Thank you, Alan, for taking the time to leave us a review. We appreciate your feedback and hope you were pleased with the service you received during your house purchase. Best wishes, Gilson Gray
The sales team dealing with the selling of my property were excellent. However the conveyance side of things has been very poor. Eleanor never keeps me updated, responds to emails or acts on any questions I have. I am still waiting on outstanding money due to me. I would not recommend their legal services. I have never dealt with anyone so incompetent.
Really positive experience with Gilson Gray during a recent property sale. Laura was responsive, helpful and always happy to answer questions and explain the process when needed. Would definitely recommend.
Thank you, Stephanie, for your kind feedback and recommendation. It’s wonderful to hear that Laura’s responsive and helpful approach made your property sale such a positive experience, and that you felt supported and informed throughout the process. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray
Patient, helpful guidance! It took a few weeks to sell our home but the team guided us through the process very patently and ensured a good sale.
Thank you, Dawn, for your lovely feedback. We’re pleased to hear that you felt well supported and guided throughout your home sale, and that everything resulted in a positive outcome. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray
I was recommended Gilson Gray by my estate agent when I had a bid accepted on a property. My worker was Sally who was really good kept me informed of progress via email and telephone and explained everything really well very happy with the service would definitely use again
Thank you, Dino, for your kind feedback. We’re delighted to hear that Sally kept you well informed throughout your property purchase and made everything clear and easy to understand along the way. Thank you for choosing Gilson Gray. We really appreciate your trust and would be very happy to assist you again in the future. Best wishes, Gilson Gray
Can’t Recommend Gilson Gray enough, but what made my experience what it was, was down to Sally McBride my conveyor Solicitor, absolutely fantastic, everyone when moving house complains about solicitors and estate agents. But Sally is certainly not in this category, she goes above and beyond with communication even if she does not have the relevant feedback, she still calls to let you know she is trying, when she went on leave, she rang to let me know I was in good hands. If it wasn’t for Sally I swear I would have had a nervous break down! Gilson Gray you need to be proud to have such a professional lady working for you, who not only is good at her job but she actually cares. So much so I have chose Gilson Gray to purchase my new house, so the proof is there treat people how you want to be treated and they keep coming back! Thank you so much Sally, and look forward to our next project Lee
Thank you, Lee, for taking the time to leave such a thoughtful review. We’re so pleased to hear that Sally’s communication, care and professional support made such a difference throughout your house move, particularly during the more stressful moments. Knowing that you felt kept informed and reassured throughout means a great deal. Thank you for continuing to place your trust in Gilson Gray for your new purchase. We look forward to supporting you through the next chapter! Best wishes, Gilson Gray
What clients say about Gilson Gray LLP
The firm is praised for conveyancing, property sales and purchases, remortgages, wills, powers of attorney and estate administration, with clients highlighting strong legal knowledge and efficient handling of both straightforward and complex matters. Reviews consistently value clear communication, prompt responses, regular updates via phone, email and portal, and helpful explanations in simple terms. Clients also commend the team’s professionalism, approachability, patience, friendliness, reassurance and willingness to go above and beyond, often making stressful transactions feel smooth and well supported.
This review was submitted by a verified client of Gilson Gray Llp.
My mortgage journey was seemless. I got all the right help and promot communications, as the team where there all.step of the way.
This review was submitted by a verified client of Gilson Gray Llp.
The case workers involved with my house sale acted swiftly and professionally. on the occasions they could not be spoken to on the phone they would always reply to an email . Happy to give updates over and above the 'Redbrick' monitoring scheme. Would definitely use them again. Thank you Abby & Sarah .
This review was submitted by a verified client of Gilson Gray Llp.
Lilia and team were absolutely fantastic the whole process was no problem at all would and will definitely recommend and use again when I need to thanks
Thank you, Roy, for your lovely feedback and recommendation. We’re so pleased to hear that Lilia and the team made the whole process feel smooth and straightforward. We really appreciate your trust in Gilson Gray and would be delighted to assist you again in the future. Best wishes, Gilson Gray
This review was submitted by a verified client of Gilson Gray Llp.
I tried to contact my case worker multiple times and was never able to get hold of her. The direct line either cut off or when I had chance to leave a voicemail, she never called me back. I then rang the main number and spoke to reception whereby they told me she was either busy or out of office and would call me back, which she never did. My emails were rarely answered. There were also two occasions where I was asked to provide specific documents, which had already been done days/weeks previously. I was then told I hadn’t provided the documents and me not doing so would delay the sale. When I stated I had done so weeks before, they responded with “oh yes, we’ve just found them.” I was never kept up to date on the progress of the sale, even to the point of the buyer being unable to secure a mortgage on his side 4 months down the line of accepting an offer! Very poor communication, unprofessional service and lack of urgency about anything.
Thank you for taking the time to share your feedback. We’re sorry to hear about the frustration you experienced, particularly regarding communication during your matter. Our clients are at the heart of everything we do, and we take concerns regarding our service seriously. As we’re unable to discuss individual matters on a public platform, if you would like us to look into your concerns further, please refer to our Complaints Policy, which outlines how to raise these with us: https://gilsongray.co.uk/complaints-policy/ Best wishes, Gilson Gray
This review was submitted by a verified client of Gilson Gray Llp.
I am not a professional therefore unable to give a professional opinion.
Thank you, Alan, for taking the time to leave us a review. We appreciate your feedback and hope you were pleased with the service you received during your house purchase. Best wishes, Gilson Gray
The sales team dealing with the selling of my property were excellent. However the conveyance side of things has been very poor. Eleanor never keeps me updated, responds to emails or acts on any questions I have. I am still waiting on outstanding money due to me. I would not recommend their legal services. I have never dealt with anyone so incompetent.
Exceptional service from Gilson Gray Glasgow. Meg Jeynes was clinical and composed at a contested hearing; Iain Grant's guidance was steady and strategic throughout. A first-rate, thoroughly professional team. Highly recommended.
Thank you for taking the time to share such thoughtful feedback and for your recommendation. We’re delighted to hear that you felt well supported by Meg and Iain, and that their professional approach and guidance gave you confidence throughout your matter. Thank you for placing your trust in Gilson Gray. Best wishes, Gilson Gray
Really positive experience with Gilson Gray during a recent property sale. Laura was responsive, helpful and always happy to answer questions and explain the process when needed. Would definitely recommend.
Thank you, Stephanie, for your kind feedback and recommendation. It’s wonderful to hear that Laura’s responsive and helpful approach made your property sale such a positive experience, and that you felt supported and informed throughout the process. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray
The team at Gilson Gray are brilliant, they go above and beyond to ensure each person is catered for. I used the family and conveyancing team, always kept up to date and each person was only a phone call away. Would recipe d for anyone.
Thank you, Liam, for your lovely feedback and recommendation. We’re so pleased to hear that you felt well supported by both our Family and Conveyancing teams, and that you were kept informed and able to reach someone whenever you needed. Thank you for placing your trust in Gilson Gray. Best wishes, Gilson Gray
Patient, helpful guidance! It took a few weeks to sell our home but the team guided us through the process very patently and ensured a good sale.
Thank you, Dawn, for your lovely feedback. We’re pleased to hear that you felt well supported and guided throughout your home sale, and that everything resulted in a positive outcome. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray
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