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Gilson Gray LLP

4.5 | 2008 Reviews 2,008 Reviews | New home purchases and sales
5,288 Total Company Reviews info icon New home purchases and sales | info icon 5,288 Total Company Reviews New home purchases and sales | info icon 5,288 Total Company Reviews

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Accepting new clients

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 620418

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Gilson Gray LLP |

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
88%
Value for
Money
5% above
national average
89%
Success
Rate
89%
Would
Recommend
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
87%
Value for
Money
4% above
national average
86%
Success
Rate
4% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.4/5
Initial Impressions 4.3/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 75 / 4,700
Commercial Property 73 / 3,591
Wills, Trusts & Probate 386 / 3,723
Dispute Resolution 62 / 1,785
Family Law 274 / 4,154
Banking 12 / 1,012
Company & Commercial 44 / 4,064
Land Law 24 / 1,312
Professional Negligence 67 / 1,280
Child Law 180 / 1,639
Contract Law 123 / 1,409
Corporate Law 85 / 843
Employment 168 / 3,553
Company Law 82 / 960
Compliance Law 28 / 445
Consumer 122 / 4,320
Cybersecurity and Data Protection Law 49 / 875
Debt and Tax Law 74 / 776
Digital Law 20 / 294
Driving offences 63 / 628
Immigration 124 / 2,254
Money & Tax 50 / 1,914
National Insurance Law 41 / 416
Welfare & Benefits 31 / 1,038
Actions against the police 12 / 186
Agriculture 80 / 815
Charities 13 / 755
Clinical Negligence 86 / 1,223
Construction 19 / 843
Crime/ Criminal Defence 104 / 2,121
Defamation Law 30 / 270
Education 19 / 417
Energy & Transport 8 / 502
Energy Law 34 / 353
Equality Law 125 / 1,076
Equity Law 91 / 569
Gambling Law 6 / 74
Government Investigations 27 / 407
Health and Safety Law 86 / 572
Healthcare Law 37 / 352
Human rights 15 / 952
IT & Intellectual Property 27 / 1,090
Information Law 15 / 335
Inheritance Law 113 / 686
Insurance Law 52 / 642
Intellectual Property Law 84 / 616
International Law 32 / 373
Jurisdiction Law 18 / 168
Licensing Law 42 / 496
Medical Law 21 / 188
Notary 36 / 855
Occupational Health Law 73 / 423
Pensions Law 49 / 483
Personal Injury 149 / 2,598
Planning Law 87 / 578
Privacy Law 34 / 507
Regulations 30 / 2,342
Social Law 18 / 223
Sports Law 37 / 303
National 65 / 11,148

Contact & Locations - Gilson Gray LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Reviews

4.5 /5 2008 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

The firm is praised for conveyancing, property sales and purchases, remortgages, wills, powers of attorney and estate administration, with clients highlighting strong legal knowledge and efficient handling of both straightforward and complex matters. Reviews consistently value clear communication, prompt responses, regular updates via phone, email and portal, and helpful explanations in simple terms. Clients also commend the team’s professionalism, approachability, patience, friendliness, reassurance and willingness to go above and beyond, often making stressful transactions feel smooth and well supported.

Good communication
Kept informed
Efficient service
Professional staff
Helpful guidance
Quick responses
Stress-free process
Clear explanations
Easy to deal with
Responsive team

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Mortgage experience

My mortgage journey was seemless. I got all the right help and promot communications, as the team where there all.step of the way.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Joanne Staff

Joanne Staff

Verified
Housing & Property

Fast , efficient, conveyancing

The case workers involved with my house sale acted swiftly and professionally. on the occasions they could not be spoken to on the phone they would always reply to an email . Happy to give updates over and above the 'Redbrick' monitoring scheme. Would definitely use them again. Thank you Abby & Sarah .

0
Collected on: ReviewSolicitor collection source logo
Profile image of Roy Green

Roy Green

Verified
Housing & Property

Fabulous service

Lilia and team were absolutely fantastic the whole process was no problem at all would and will definitely recommend and use again when I need to thanks

A representative from Gilson Gray Llp responded to this review

Thank you, Roy, for your lovely feedback and recommendation. We’re so pleased to hear that Lilia and the team made the whole process feel smooth and straightforward. We really appreciate your trust in Gilson Gray and would be delighted to assist you again in the future. Best wishes, Gilson Gray

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Poor communication and slack work ethic

I tried to contact my case worker multiple times and was never able to get hold of her. The direct line either cut off or when I had chance to leave a voicemail, she never called me back. I then rang the main number and spoke to reception whereby they told me she was either busy or out of office and would call me back, which she never did. My emails were rarely answered. There were also two occasions where I was asked to provide specific documents, which had already been done days/weeks previously. I was then told I hadn’t provided the documents and me not doing so would delay the sale. When I stated I had done so weeks before, they responded with “oh yes, we’ve just found them.” I was never kept up to date on the progress of the sale, even to the point of the buyer being unable to secure a mortgage on his side 4 months down the line of accepting an offer! Very poor communication, unprofessional service and lack of urgency about anything.

A representative from Gilson Gray Llp responded to this review

Thank you for taking the time to share your feedback. We’re sorry to hear about the frustration you experienced, particularly regarding communication during your matter. Our clients are at the heart of everything we do, and we take concerns regarding our service seriously. As we’re unable to discuss individual matters on a public platform, if you would like us to look into your concerns further, please refer to our Complaints Policy, which outlines how to raise these with us: https://gilsongray.co.uk/complaints-policy/ Best wishes, Gilson Gray

0
Collected on: ReviewSolicitor collection source logo
Profile image of Alan May

Alan May

Verified
Housing & Property

Review house purchase

I am not a professional therefore unable to give a professional opinion.

A representative from Gilson Gray Llp responded to this review

Thank you, Alan, for taking the time to leave us a review. We appreciate your feedback and hope you were pleased with the service you received during your house purchase. Best wishes, Gilson Gray

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Daniella Vettraino

Daniella Vettraino

Housing & Property

Daniella

The sales team dealing with the selling of my property were excellent. However the conveyance side of things has been very poor. Eleanor never keeps me updated, responds to emails or acts on any questions I have. I am still waiting on outstanding money due to me. I would not recommend their legal services. I have never dealt with anyone so incompetent.

0
Collected on: Google collection source logo
Profile image of Stephanie Tobyn

Stephanie Tobyn

Stephanie

Really positive experience with Gilson Gray during a recent property sale. Laura was responsive, helpful and always happy to answer questions and explain the process when needed. Would definitely recommend.

A representative from Gilson Gray Llp responded to this review

Thank you, Stephanie, for your kind feedback and recommendation. It’s wonderful to hear that Laura’s responsive and helpful approach made your property sale such a positive experience, and that you felt supported and informed throughout the process. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

0
Collected on: Google collection source logo
Profile image of Dawn Waugh

Dawn Waugh

Dawn

Patient, helpful guidance! It took a few weeks to sell our home but the team guided us through the process very patently and ensured a good sale.

A representative from Gilson Gray Llp responded to this review

Thank you, Dawn, for your lovely feedback. We’re pleased to hear that you felt well supported and guided throughout your home sale, and that everything resulted in a positive outcome. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

0
Collected on: Google collection source logo
Profile image of Dino

Dino

Dino

I was recommended Gilson Gray by my estate agent when I had a bid accepted on a property. My worker was Sally who was really good kept me informed of progress via email and telephone and explained everything really well very happy with the service would definitely use again

A representative from Gilson Gray Llp responded to this review

Thank you, Dino, for your kind feedback. We’re delighted to hear that Sally kept you well informed throughout your property purchase and made everything clear and easy to understand along the way. Thank you for choosing Gilson Gray. We really appreciate your trust and would be very happy to assist you again in the future. Best wishes, Gilson Gray

0
Collected on: Google collection source logo
Profile image of Lee Fletcher

Lee Fletcher

Lee

Can’t Recommend Gilson Gray enough, but what made my experience what it was, was down to Sally McBride my conveyor Solicitor, absolutely fantastic, everyone when moving house complains about solicitors and estate agents. But Sally is certainly not in this category, she goes above and beyond with communication even if she does not have the relevant feedback, she still calls to let you know she is trying, when she went on leave, she rang to let me know I was in good hands. If it wasn’t for Sally I swear I would have had a nervous break down! Gilson Gray you need to be proud to have such a professional lady working for you, who not only is good at her job but she actually cares. So much so I have chose Gilson Gray to purchase my new house, so the proof is there treat people how you want to be treated and they keep coming back! Thank you so much Sally, and look forward to our next project Lee

A representative from Gilson Gray Llp responded to this review

Thank you, Lee, for taking the time to leave such a thoughtful review. We’re so pleased to hear that Sally’s communication, care and professional support made such a difference throughout your house move, particularly during the more stressful moments. Knowing that you felt kept informed and reassured throughout means a great deal. Thank you for continuing to place your trust in Gilson Gray for your new purchase. We look forward to supporting you through the next chapter! Best wishes, Gilson Gray

0
Collected on: Google collection source logo

Reviews

4.4 /5 5288 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

The firm is praised for conveyancing, property sales and purchases, remortgages, wills, powers of attorney and estate administration, with clients highlighting strong legal knowledge and efficient handling of both straightforward and complex matters. Reviews consistently value clear communication, prompt responses, regular updates via phone, email and portal, and helpful explanations in simple terms. Clients also commend the team’s professionalism, approachability, patience, friendliness, reassurance and willingness to go above and beyond, often making stressful transactions feel smooth and well supported.

Good communication
Kept informed
Efficient service
Professional staff
Helpful guidance
Quick responses
Stress-free process
Clear explanations
Easy to deal with
Responsive team

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Mortgage experience

My mortgage journey was seemless. I got all the right help and promot communications, as the team where there all.step of the way.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Joanne Staff

Joanne Staff

Verified
Housing & Property

Fast , efficient, conveyancing

The case workers involved with my house sale acted swiftly and professionally. on the occasions they could not be spoken to on the phone they would always reply to an email . Happy to give updates over and above the 'Redbrick' monitoring scheme. Would definitely use them again. Thank you Abby & Sarah .

0
Collected on: ReviewSolicitor collection source logo
Profile image of Roy Green

Roy Green

Verified
Housing & Property

Fabulous service

Lilia and team were absolutely fantastic the whole process was no problem at all would and will definitely recommend and use again when I need to thanks

A representative from Gilson Gray Llp responded to this review

Thank you, Roy, for your lovely feedback and recommendation. We’re so pleased to hear that Lilia and the team made the whole process feel smooth and straightforward. We really appreciate your trust in Gilson Gray and would be delighted to assist you again in the future. Best wishes, Gilson Gray

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Poor communication and slack work ethic

I tried to contact my case worker multiple times and was never able to get hold of her. The direct line either cut off or when I had chance to leave a voicemail, she never called me back. I then rang the main number and spoke to reception whereby they told me she was either busy or out of office and would call me back, which she never did. My emails were rarely answered. There were also two occasions where I was asked to provide specific documents, which had already been done days/weeks previously. I was then told I hadn’t provided the documents and me not doing so would delay the sale. When I stated I had done so weeks before, they responded with “oh yes, we’ve just found them.” I was never kept up to date on the progress of the sale, even to the point of the buyer being unable to secure a mortgage on his side 4 months down the line of accepting an offer! Very poor communication, unprofessional service and lack of urgency about anything.

A representative from Gilson Gray Llp responded to this review

Thank you for taking the time to share your feedback. We’re sorry to hear about the frustration you experienced, particularly regarding communication during your matter. Our clients are at the heart of everything we do, and we take concerns regarding our service seriously. As we’re unable to discuss individual matters on a public platform, if you would like us to look into your concerns further, please refer to our Complaints Policy, which outlines how to raise these with us: https://gilsongray.co.uk/complaints-policy/ Best wishes, Gilson Gray

0
Collected on: ReviewSolicitor collection source logo
Profile image of Alan May

Alan May

Verified
Housing & Property

Review house purchase

I am not a professional therefore unable to give a professional opinion.

A representative from Gilson Gray Llp responded to this review

Thank you, Alan, for taking the time to leave us a review. We appreciate your feedback and hope you were pleased with the service you received during your house purchase. Best wishes, Gilson Gray

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Daniella Vettraino

Daniella Vettraino

Housing & Property

Daniella

The sales team dealing with the selling of my property were excellent. However the conveyance side of things has been very poor. Eleanor never keeps me updated, responds to emails or acts on any questions I have. I am still waiting on outstanding money due to me. I would not recommend their legal services. I have never dealt with anyone so incompetent.

0
Collected on: Google collection source logo
Profile image of Latto Maintenance

Latto Maintenance

Latto

Exceptional service from Gilson Gray Glasgow. Meg Jeynes was clinical and composed at a contested hearing; Iain Grant's guidance was steady and strategic throughout. A first-rate, thoroughly professional team. Highly recommended.

Thank you for taking the time to share such thoughtful feedback and for your recommendation. We’re delighted to hear that you felt well supported by Meg and Iain, and that their professional approach and guidance gave you confidence throughout your matter. Thank you for placing your trust in Gilson Gray. Best wishes, Gilson Gray

0
Collected on: Google collection source logo
Profile image of Stephanie Tobyn

Stephanie Tobyn

Stephanie

Really positive experience with Gilson Gray during a recent property sale. Laura was responsive, helpful and always happy to answer questions and explain the process when needed. Would definitely recommend.

A representative from Gilson Gray Llp responded to this review

Thank you, Stephanie, for your kind feedback and recommendation. It’s wonderful to hear that Laura’s responsive and helpful approach made your property sale such a positive experience, and that you felt supported and informed throughout the process. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

0
Collected on: Google collection source logo
Profile image of Liam Mclean

Liam Mclean

Liam

The team at Gilson Gray are brilliant, they go above and beyond to ensure each person is catered for. I used the family and conveyancing team, always kept up to date and each person was only a phone call away. Would recipe d for anyone.

A representative from Gilson Gray Llp responded to this review

Thank you, Liam, for your lovely feedback and recommendation. We’re so pleased to hear that you felt well supported by both our Family and Conveyancing teams, and that you were kept informed and able to reach someone whenever you needed. Thank you for placing your trust in Gilson Gray. Best wishes, Gilson Gray

0
Collected on: Google collection source logo
Profile image of Dawn Waugh

Dawn Waugh

Dawn

Patient, helpful guidance! It took a few weeks to sell our home but the team guided us through the process very patently and ensured a good sale.

A representative from Gilson Gray Llp responded to this review

Thank you, Dawn, for your lovely feedback. We’re pleased to hear that you felt well supported and guided throughout your home sale, and that everything resulted in a positive outcome. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

0
Collected on: Google collection source logo

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