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Pepperells Ltd

4.7 | 30 Reviews 30 Reviews | Agriculture
3,672 Total Company Reviews info icon Agriculture | info icon 3,672 Total Company Reviews Agriculture | info icon 3,672 Total Company Reviews

17-23 W Parade, Lincoln, Lincolnshire, LN1 1NW

Accepting new clients

17-23 W Parade, Lincoln, Lincolnshire, LN1 1NW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 647027

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
93%
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Duncan  Gray

Duncan Gray

Verified
Employment

Very professional and efficient

"Becky provided the required competent solicitor service I needed to sign off my settlement agreement. She pointed out pros and cons of certain items politely. We closed out the Telecon items in just an hour and follow up paperwork within a couple of days. Great service provision."

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Paul Williams

Verified
Employment

First Rate Experience

"Becky was confident and knowledgeable - put me at ease with my difficult situation. She kept in contact and went the extra mile for me - i will always return when i need assistance in legal matters - highly recommended \n"

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Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday (Closed)
Sunday (Closed)

17-23 W Parade, Lincoln, Lincolnshire, LN1 1NW

Reviews

4.7 /5 30 Reviews
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills & probate, family and litigation, employment and consumer disputes, and probate/estate work, with clear expertise in handling complex, time‑sensitive transactions (including auctions). Clients praise efficient, knowledgeable legal advice and strong technical competence. Valued soft skills include clear, prompt communication, professionalism, empathy, patience and approachability, calmness under pressure, responsiveness, and a client‑centred, supportive manner that reduces stress and builds confidence throughout the process.

friendly staff
clear communication
prompt responses
professional service
efficient process
knowledgeable advice
approachable team
supportive guidance
stress‑reducing
problem resolution

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Housing & Property

Buying and selling.

Very efficient all the way to completion.

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

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Anonymous

Verified
Housing & Property

Tenent advice

We sought advice regarding a lifetime tenancy agreement, this guidance was taken forward during a dispute with our landlord. Partway through the process, the case was transferred to another solicitor due to the original solicitor’s annual leave. After the handover, the advice and approach changed significantly. As a result, we were charged additional fees of approximately £850 for the review and the revised advice. I felt unable to challenge these costs, as I could not afford the risk of further fees being added

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are sorry to hear that you feel you did not receive a consistent approach throughout your matter. If you would like to discuss this further please do not hesitate to contact the Client Services Department.

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Stephen

Verified
Consumer

Property dispute

Without keith this situation would still be a problem

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We value your feedback and will ensure your comments are passed onto Keith and the team.

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Stephen

Sale of land zoned for Residential development

My wife and I recently disposed of some land we had been holding on-to in the hope of realizing it's value as more than just Garden Ground. This was not a run-of -the-mill project but involved site assembly, a Promotion Agreement with Development Specialists, VAT Registration, and Accountants. We were fortunate that our instructions to act in a legal capacity fell to Simon Rounding of Messrs Elmhurst Parker. Simon helped us through the whole complex saga in a totally professional and friendly way for which many thanks.

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Andrew

Verified
Commercial Property

Property purchase

Helpful friendly & knowledgeable. Would recommend

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A representative from Pepperells Ltd responded to this review

Thank you for your feedback and its great to read you would recomend us to other. We look forward to working with you again in the future.

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Other Reviews

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Avril Knowles

Wills, Trusts & Probate

Avril

Efficient and friendly service

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Hazel Mayer

Residential Conveyancing

The process of selling a house is complex with a number of professionals involved. I feel that when this became stressful Lisa was available to answer my questions and guide me through in addition to the estate agents. I felt in very safe legal hands.

0
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Philip

Housing & Property

Philip

It doesn't matter from what part of the country you are in John Taylor and the team at Pepperells does a fantastic job.. He was professional in his approach dotted and crossed all the i's and t's, explained anything we wasn't sure about. Got the sellers to set up insurance 's for the parts we needed. Looked after us from start to finish, deserved of 5 stars.

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A representative from Pepperells Ltd responded to this review

Hello Philip, thank you for your kind review, we are so glad to hear that John has pleasantly met your expectations! Should you need us for any future legal services, Pepperells are happy to help.

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Francesca Bridgitte

Litigation / Dispute Resolution

There with the right advice when in dire need of the right support. Thank you

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Carlton Parish Council

Agricultural / Rural

On enquiry regarding the sale of an agricultural field owned by the Parish Council, a quote was provided which was very reasonable and the Council agreed to proceed. The whole process from start to completion was easy and seamless. The Parish Council would highly recommend Elmhirst Parker

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Reviews

4.8 /5 3672 Reviews
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Star rating
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills & probate, family and litigation, employment and consumer disputes, and probate/estate work, with clear expertise in handling complex, time‑sensitive transactions (including auctions). Clients praise efficient, knowledgeable legal advice and strong technical competence. Valued soft skills include clear, prompt communication, professionalism, empathy, patience and approachability, calmness under pressure, responsiveness, and a client‑centred, supportive manner that reduces stress and builds confidence throughout the process.

friendly staff
clear communication
prompt responses
professional service
efficient process
knowledgeable advice
approachable team
supportive guidance
stress‑reducing
problem resolution

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Company & Commercial

"Ace all round"

Easy description: "Ace all round" Took my disabilities into consideration and got the result i wanted. I will go there again if I have problems in the future

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Kirsty Chambers

Verified

Advice

She's amazing would definitely recommend

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Sophie Franchi Lill

Verified

Friendly and professional.

Friendly and professional, perfect! Would recommend.

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Lauren Short

Verified
Housing & Property

Excellent Service and Support

We would highly recommend Lisa for her excellent service throughout the sale and purchase of our house. It was a particularly tricky process with a number of challenges along the way, many of which were outside of Lisa’s control, but she handled everything with professionalism, expertise, and a calm approach. Lisa guided us through each stage of the process, keeping us informed and providing valuable advice whenever we needed it. Despite the difficulties involved, Lisa worked hard to help us successfully complete our sale and purchase, and we are extremely grateful for the support she provided. An excellent service from start to finish — thank you, Lisa.

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Natalie Bovill

Verified
Housing & Property

Excellent service

Very responsive and helpful, made the whole process a lot less stressful.

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Other Reviews

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Lesley Dawber

Lesley

Excellent communications, friendly and timely. Great contact with solicitor, house sale and purchase managed well, no issues, very satisfied.

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Profile image of Kevin

Kevin

Kevin

This company represented the seller of my new home. It was my fifth property purchase and also the worst experience I have had. A week before completion they just stopped communicating with my solicitor, the estate agent and the seller said they had been quiet with him too. I had an awful weekend not knowing if I was moving or whether I needed to cancel my removals because they weren't communicating. On the day before completion they were still being awkward and saying they weren't ready to exchange and my seller had to put his shoes on and go to their offices to sort out what it was that was holding up proceedings as he was wanting completion too. Finally they exchanged on the afternoon prior to completion and I was able to let my removal company know they were okay to come. From the perspective of both seller and buyer it was an appalling service. I'd not be happy if my solicitor treated my purchaser with such disrespect not to mention the way they treated him and kept him in the dark. Not the way a decent solicitors works, I'd avoid at all costs rather than let them loose with any kind of conveyancing work!

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Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

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Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

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this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

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