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Pepperells Ltd

4.9 | 260 Reviews 260 Reviews | Acquittal
3,656 Total Company Reviews info icon Acquittal | info icon 3,656 Total Company Reviews Acquittal | info icon 3,656 Total Company Reviews

17-23 W Parade, Lincoln, Lincolnshire, LN1 1NW

Accepting new clients

17-23 W Parade, Lincoln, Lincolnshire, LN1 1NW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 647027

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Duncan  Gray

Duncan Gray

Verified
Employment

Very professional and efficient

"Becky provided the required competent solicitor service I needed to sign off my settlement agreement. She pointed out pros and cons of certain items politely. We closed out the Telecon items in just an hour and follow up paperwork within a couple of days. Great service provision."

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Profile image of Paul Williams

Paul Williams

Verified
Employment

First Rate Experience

"Becky was confident and knowledgeable - put me at ease with my difficult situation. She kept in contact and went the extra mile for me - i will always return when i need assistance in legal matters - highly recommended \n"

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Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday (Closed)
Sunday (Closed)

17-23 W Parade, Lincoln, Lincolnshire, LN1 1NW

Reviews

4.9 /5 260 Reviews
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Rating

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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills & probate, family and employment litigation, consumer disputes and court representation, with particular strength in time-sensitive property transactions and clear legal advice. Clients praise technical expertise, thoroughness and successful outcomes. Valued soft skills include clear, patient communication, empathy, approachability and responsiveness; staff are described as friendly, professional, reassuring and supportive. Clients also highlight efficiency, good value, proactive problem‑solving and confidence‑building throughout often stressful matters.

friendly staff
clear explanations
prompt responses
efficient service
professional conduct
knowledgeable team
reassuring support
helpful guidance
kept updated
good value

ReviewSolicitors Review List

Profile image of Daniel Pope

Daniel Pope

Verified
Family Law

Great advice

Simon was professional and very helpful. He was very thorough and took his time to explain things to me. Id recommend him to anyone who needs the legal support that I did.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear you are pleased with the service Simon provided, and we look forward to working with you in the future should you need us to do so.

0
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Gillian Wilson

Verified
Employment

Superb professional advice

It was a pleasure having Simon to guide me through a difficult situation, would recommend every time

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Simon and the team.

0
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Clare SteeleKing

Verified
Housing & Property

Efficient, professional and kind.

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Its great to hear how happy you have been with your service and the team Clare. Thank you for your feedback and we look forward to work with you again in the future.

0
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Leslie Hall

Verified
Housing & Property

Well informed

Found the two solicitors to be friendly and efficient in a time frame I expected

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A representative from Pepperells Ltd responded to this review

Thankyou Leslie for using our services at Pepperells and we look forward to work with you again in the future.

0
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Lee Harker

Verified
Employment

Thorough, professional, and friendly

Simon was very thorough and professional and talked me through a complex and lengthy document at an appropriate pace, regularly summarising the details and ensuring I had understood the information. His friendly demeanour was also appreciated and helped me feel very comfortable throughout the process. I would certainly recommend Simon, and I have a follow up meeting booked with him.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure this is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you i the future should you need us to do so.

0
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Other Reviews

Profile image of Robert Gausden

Robert Gausden

Robert

Asv you would expect you'll be impressed with the professional Young people with friendly manor also Ideal for legal transactions

0
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Amy

Crime/ Criminal Defence

Amy

Called theses today who assisted me quickly and professionally I spoke with Lisa the solicitor who gave me the advice I needed and Victoria the receptionist. I'm having a very stressful and hard time at the moment and they was both amazing with me supportive. Not to mention they went above and beyond what they needed to!!! Would recommend them all the way! Thank-you Victoria and Lisa! Amy x

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this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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TIJANI

Crime/ Criminal Defence

TIJANI

It was a lovely experience

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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DB

Crime/ Criminal Defence

A client

I had the pleasure of working with Pepperells Solicitors, and I can confidently say that their professionalism and dedication to client satisfaction are second to none. In particular, Mr. Darren Withers stood out for his exceptional expertise, attention to detail, and genuine approach to understanding and addressing my legal concerns. I highly recommend Pepperells Solicitors to anyone seeking reliable and professional legal assistance. Their commitment to excellence, paired with Mr. Withers' outstanding service, truly sets them apart in the industry. Thanks a lot, got my life back again!

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. Its great to hear about the reliable and professional service you received from Pepperells. We will be happy to assist you in the future should you need us to do so. Thank you for choosing Pepperells.

0
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Brian

Brian

A truly wonderful firm of solicitors. Everyone that we had contact with was a credit to the firm.

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Reviews

4.8 /5 3656 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills & probate, family and employment litigation, consumer disputes and court representation, with particular strength in time-sensitive property transactions and clear legal advice. Clients praise technical expertise, thoroughness and successful outcomes. Valued soft skills include clear, patient communication, empathy, approachability and responsiveness; staff are described as friendly, professional, reassuring and supportive. Clients also highlight efficiency, good value, proactive problem‑solving and confidence‑building throughout often stressful matters.

friendly staff
clear explanations
prompt responses
efficient service
professional conduct
knowledgeable team
reassuring support
helpful guidance
kept updated
good value

ReviewSolicitors Review List

Profile image of Kelvin Jones

Kelvin Jones

Verified

Brcca Liney

Prompt and efficient, The task was completed on the same day in a professional and congenial manner. The only quibble would be the cost but this is outwith Becca’s control. I have no problem recommending her .

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Melvin Featherstone

Verified
Housing & Property

Excellent !

From start to the completion Chloe was amazing. Emails and questions answered so quickly , kept updated and nothing was too much trouble. I have already recommended to a friend who was looking.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would also like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Howard Thackray

Verified
Wills, Trusts & Probate

Will

Great, professional service and I would have no hesitation in using Natalia again

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with your results, and we look forward to working with you in the future should you need us to do so.

0
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Profile image of Terrence Stears

Terrence Stears

Verified
Consumer

Great communication

Because provided a great service. Clear communication and advice and dealt with my matter in a professional yet approachable manner.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Rebecca and the team.

0
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Profile image of Sonia Kempthorne

Sonia Kempthorne

Verified
Housing & Property

House purchase

Lisa was recommended to me by a friend who had used her previously I was very impressed with her I found her very easy to talk to she made my house purchase less stressful than I expected. She explained things very well, which helped. I would highly recommend Lisa to others. I am very impressed with the service I received and would like to thank her for all her hard work and swift responses to any of my emails which made the whole process easier Thank you Lisa

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us and we look forward to working with you in the future should you need us to do so.

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Other Reviews

Profile image of Clare Steele-King

Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

0
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Profile image of Melinda Priestley

Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

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Profile image of Gemma Skipworth

Gemma Skipworth

Gemma

Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved

A representative from Pepperells Ltd responded to this review

I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.

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Profile image of chris ducker

chris ducker

Wills, Trusts & Probate

chris

Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback and its great to hear you would recomend us to others.

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