Taylor Rose TTKW

Despite endless paperwork, required on numerous occasions by the Mortgager, with good spirit Amy plugged away and brought about a satisfactory conclusion in a timely fashion.

Matter Type: Residential Conveyancing

Good conveyancing service overall. Communication could be improved, e.g. cc'ing client in emails correspondence and providing regular status updates.

Taylor Rose TTKW Ltd handled my recent re-mortgage and the service provided was very prompt and efficient. Roland Taylor was my case handler and I have been most impressed with the timely communication and proficiency employed throughout the process!

There are not enough words to describe the level of unprofessionalism I and my family experienced. Horrendous. There is a theme with all of the negative reviews and that is not a coincidence. Avoid Avoid Avoid.

Was this review helpful? Yes

I got the services of Taylor Rose through the Conveyancing index and i chose them mainly on the basis of competitive price and "reputation", but I wish I hadn't.
I'm not going to do a name and shame exercise but I got a bad impression and bad feeling about Taylor Rose from day 1.
From unprofessional admins who did not respond to emails to the lawyer who must have sent us 6/7 versions of the LeaseHold agreement with schoolboy errors such as wrong addresses.
Like some of the previous reviewers have mentioned, it felt that they do not proof read the documents, and they sent them straight from the vendor's solicitor to the clients without checking them.
In the end, we decided not to go ahead with the purchase due to concerns about the property and the vendor, but the lack of confidence on both the vendor's solicitor and our own solicitor also contributed.
We reviewed multiple versions of the LeaseHold agreement and we spotted mistakes that our solicitor didn't, and this gave us no confidence about signing a LeaseHold agreement and the bad surprises we might had to deal with afterwards.
Lack of transparency (we were never made aware of the queries our solicitor raised with the vendor) and poor communication (our lawyer continuously missed either my partner or myself from the emails when both of us should have always been included in communications)
In the end, even if we did not proceed with the purchase, we waste almost £600 with these guys.
Based on our experience I do not recommend working with Taylor Rose.

Was this review helpful? Yes

Very efficient remortgage service, great communication throughout and a speedy completion.

Was this review helpful? Yes

Excellent, very efficient

Was this review helpful? Yes

Bought my first property at the start of 2019 and used Taylor Rose as my solicitor. First time buying a property so didn't know what to expect. Service was average at best but felt like i was a pain asking for updates when i hadn't heard anything on a chain free purchase that should have been done relatively quick. 18 months on i am now in the process on selling the property but due to some very major issues missed by them this has been delayed and cost me heavily and now the buyer has pulled out due to the amount of time its taken. Issues such as the flats boundaries being completely different from the lease and the layout being completely different to the floor plan within the lease. This has cost me hundreds to rectify and after complaining to them they have advised its down to me to check the details. I haven't trained to be a solicitor and i thought paying thousands for a solicitor was that they are there to protect the client and have their best interests at the front line but they are purely there to sign off and take the money with no customer care or satisfaction after they have it. all levels of management in the company i have dealt with so far in the complaints area, believe its an acceptable error and don't even see it being down to them. Highly recommend not using and just wished i read the reviews on them before going ahead.

Was this review helpful? Yes