Taylor Rose TTKW

Taylor Rose TTKW Ltd handled my recent re-mortgage and the service provided was very prompt and efficient. Roland Taylor was my case handler and I have been most impressed with the timely communication and proficiency employed throughout the process!

I am a first time buyer and l had a very great experience with my solicitor Miss.Neha Kumari from Taylor Rose Ttkw. She was very professional through out the the process. She will personally return all my calls and give me feed back at every stage of the process. I strongly believe Ttkw is one of the best in London if not the best. I will definitely recommend them to family and friends.

I’ve recently changed my mortgage and we had solicitor chosen for us by money as part of the package. I was not expecting a whole lot as in the past a solicitor that has not been our own we have only had poor service as they have seemed to pick companies that are cheap not effective.

However in this case I was pleasantly surprised by the service given by Hayley Smith she was to say the least super quick and responsive and seemed very knowledgeable.

I would recommend Taylor Rose wholeheartedly as a conveyancing solicitor.

I’m not usually one to leave a bad review of anything, but I feel if leaving this review enables someone to avoid this firm and have at the very least a mediocre experience with any other firm on the market then it is worth it.

Firstly, it took over 12 days from instructing Taylor Rose to having any sort of contact with our solicitor. When my partner rang up on the 10th day he was essentially told to go away and that “it takes a long time to open a file”. At this point they had not asked for our ID documents, or even got in touch to introduce themselves, so what they were doing for 12 days I have no idea. Looking back this should have been the first red flag.

I had absolutely minimal communication throughout my purchase, I had to chase and chase to get any sort of update and when the documentation did eventually arrive all of the information was wrong. We received a report for our house purchase that said the property was unregistered and they would need more money to register it (total rubbish, the property was a registered freehold and copies of the title were available at the land registry!) we received several letters throughout the transaction saying that they were still waiting for our instructions to act (even up to a week before completion!) and when I asked our solicitor to look into it instead of being assured that it wouldn’t happen again, we were told to ignore any further letters that might arrive because this was a “technical error” that we should overlook. Then the Contracts arrived with both mine and my partner’s name spelled incorrectly, and our address! And after several days of trying to get someone to send amended documentation the whole transaction nearly fell through because all parties were tired of waiting! Nobody would answer my calls, I sent email after email with no response. In the end I had to actually download a transfer deed from the internet and redo it myself because I couldn’t risk my negligent solicitor registering the property in the wrong names.

I am left absolutely shocked at the disgustingly poor service we received throughout; this has been one of the worst experiences of my life. I would never recommend this firm to anyone.

I cannot say anything good about them but just the fact that they have a Fancy office in Holborn. I guess all this “modern” take on law is not the BEST. No one is talking. All the communication is LOST!!! We are delayed with our exchange of contracts because of their inefficient service

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I wish there is a 0 star. Please do not instruct Taylor Rose for conveyancing. They are slow to reply to emails, do not answer phone calls and transferred my case from one branch to another without any reason. Has been 2 months since I instructed them for a cash purchase and I am not getting anywhere further. Save yourself some stress and find some other more competent solicitors. They are not cheap either!

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Not d place.. Services were not completely great.. However have some good staff who are willing to go extra mile

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We received a very poor service from Taylor Rose during the recent purchase of our property. Emails and telephone calls were frequently ignored, meaning we had to continuously chase for updates.
Exchange of contracts was delayed due to the company not providing all the correct documents for us to sign on time.
If we asked for advice or guidance on anything that came up during the conveyancing this was ignored meaning we had to seek guidance elsewhere.
The whole process was made very stressful with Taylor Rose's lack of attention to us, their client. We paid a lot of money for a service which was not met. Very disappointing, we would not recommend.

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My recent remortgage case with HSBC was extremely poorly handled by Taylor Rose TTKW Solicitors.My remortgage offer was made by HSBC on the 16th of April and it was a remortgage and equity transfer case as i have just got divorced. The lady who was originally dealing with my case Rita Palmieri kept ignoring my email and was not communicative about what is needed. She has also wrongly advised me to contact the legal represents of my management company. It toook me a long time to get in tough with those people bu when i finally got throught them, the legal representative of the management company said they only deal with solicitors not general public and this is apparently very common practice and my solicitor should know.
Rita has apologised over the phone but still she was very slow in reply, it took her couple of week to even reply my emails, it was hugely frustrated not being able to contact your legal case worker! This has slowed down my case massively and i was paying a variable rate to my previous mortgage provider as my contract with them has finished.
Later on i found out that she has left the company and my case was handed over to someone else.The situation slightly improved since the new person Hayley took over the case and only at this point, i was given the forms to sign and someone clearly instructed me what's the next step. My ex husband lives in Australia so it took a while for his signature to arrive. With all these delays, i suffered even more financially as i kept paying for the variable rate this whole time. Hayley has confirmed to have received all of our documents and documents needed on the 8th of October (note, she has received all of documents from me and my ex husband 2 weeks before that) but she waited for a couple of weeks for a final redemption figure from my previous mortgage provider.
With All these delays, I've just received a new email from Hayley saying HSBC has cancelled my mortgage offer due to the delay of completing this case. The service provided was poor and unacceptable. I have paid much more money than i should have in the meanwhile due to the delay of their work and staff turnover not being handled well.
I have now had to ask the HSBC to reopen my case, will follow up my case here accordingly. However, it is now 14th of October and I am still out of the mortgage contract 6 months later.
Reconsider using them if you need a responsive and responsible solicitor to look at your case and complete them on time!

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