Taylor Rose TTKW

Taylor Rose TTKW Ltd handled my recent re-mortgage and the service provided was very prompt and efficient. Roland Taylor was my case handler and I have been most impressed with the timely communication and proficiency employed throughout the process!

I am a first time buyer and l had a very great experience with my solicitor Miss.Neha Kumari from Taylor Rose Ttkw. She was very professional through out the the process. She will personally return all my calls and give me feed back at every stage of the process. I strongly believe Ttkw is one of the best in London if not the best. I will definitely recommend them to family and friends.

I’ve recently changed my mortgage and we had solicitor chosen for us by money as part of the package. I was not expecting a whole lot as in the past a solicitor that has not been our own we have only had poor service as they have seemed to pick companies that are cheap not effective.

However in this case I was pleasantly surprised by the service given by Hayley Smith she was to say the least super quick and responsive and seemed very knowledgeable.

I would recommend Taylor Rose wholeheartedly as a conveyancing solicitor.

I’m not usually one to leave a bad review of anything, but I feel if leaving this review enables someone to avoid this firm and have at the very least a mediocre experience with any other firm on the market then it is worth it.

Firstly, it took over 12 days from instructing Taylor Rose to having any sort of contact with our solicitor. When my partner rang up on the 10th day he was essentially told to go away and that “it takes a long time to open a file”. At this point they had not asked for our ID documents, or even got in touch to introduce themselves, so what they were doing for 12 days I have no idea. Looking back this should have been the first red flag.

I had absolutely minimal communication throughout my purchase, I had to chase and chase to get any sort of update and when the documentation did eventually arrive all of the information was wrong. We received a report for our house purchase that said the property was unregistered and they would need more money to register it (total rubbish, the property was a registered freehold and copies of the title were available at the land registry!) we received several letters throughout the transaction saying that they were still waiting for our instructions to act (even up to a week before completion!) and when I asked our solicitor to look into it instead of being assured that it wouldn’t happen again, we were told to ignore any further letters that might arrive because this was a “technical error” that we should overlook. Then the Contracts arrived with both mine and my partner’s name spelled incorrectly, and our address! And after several days of trying to get someone to send amended documentation the whole transaction nearly fell through because all parties were tired of waiting! Nobody would answer my calls, I sent email after email with no response. In the end I had to actually download a transfer deed from the internet and redo it myself because I couldn’t risk my negligent solicitor registering the property in the wrong names.

I am left absolutely shocked at the disgustingly poor service we received throughout; this has been one of the worst experiences of my life. I would never recommend this firm to anyone.

We received an excellent service from Neha. She was thoroughly professional and very efficient in seeing the process through to completion. She kept us informed every step of the way and was always quick to respond to queries.

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Jo did an amazing job with purchase of our new proptery, communication was spot on with extremly fast replies via emails. Any questions where quickly answered and instructions regarding the paperwork where very easy to follow. Great experience and will recommend and use again for sure, thank you for your service.

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Very unhappy with the service we received from Taylor Rose when remortgaging our house. Not or was Mariana, or her supervisor, were never available and never returned my calls, I never spoke to anyone from the firm during the entire process, but they also messed up the application and have jepordised our plans for the future.

Even when I phoned to complain they still never returned my call and I took my broker chasing them to get a response. Given that their response was "not out problem" this has made me even more angry and I will be doing what I can to make an official complaint.

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I've worked with Mustafa at Taylor Rose for 4 or so years now. One of those unusual solicitors... one that responds quickly and its all done with the minimum of fuss. Highly recommended. Highly competent.

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Taylor Rose TTKW London dealt with my mortgage application and property purchase. The communication was seamless and I am very, very happy with the service.

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