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Ellisons

5.0 | 95 Reviews 95 Reviews | Immigration
1,624 Total Company Reviews info icon Immigration | info icon 1,624 Total Company Reviews Immigration | info icon 1,624 Total Company Reviews

Spaces Norwich Digital Hub, Townshend House, 30 Crown Road, Norwich, Norfolk, NR1 3DT

Accepting new clients

Spaces Norwich Digital Hub, Townshend House, 30 Crown Road, Norwich, Norfolk, NR1 3DT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8015454

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Ellisons Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ellisons

Meet the team of Ellisons

Contact & Locations - Ellisons

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30 (Open)
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Spaces Norwich Digital Hub, Townshend House, 30 Crown Road, Norwich, Norfolk, NR1 3DT

Reviews

5.0 /5 95 Reviews
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Clients say

What clients say about Ellisons

The firm is praised for expertise across conveyancing, wills and LPAs, probate, immigration and citizenship applications, family law, employment, disputes and personal injury. Clients value its ability to handle complex matters efficiently and accurately, with clear guidance throughout. Soft skills repeatedly highlighted include professionalism, responsiveness, patience, empathy, friendliness and strong communication. The team is seen as approachable, reassuring and diligent, making stressful legal processes feel manageable and well supported, while keeping clients fully informed at every stage.

Professional service
Clear communication
Helpful support
Knowledgeable team
Efficient handling
Friendly approach
Responsive updates
Expert guidance
Supportive throughout
Stress-free process

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Profile image of M Dhawan

M Dhawan

Verified
Immigration Law

Excellent Service and Support

I am very happy with the service and support I received from Meenal. She was very helpful, professional and supportive throughout my visa process, and I am delighted that my visa application was successfully granted. Her guidance and suggestions were clear and extremely helpful. I truly appreciate all her help and would definitely recommend her service. Thank you, Meenal!

0
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Christopher Gibbs

Verified

Deeply passionate about dedicated servicing

Meenal is extremely adept at explaining complex processes in laymen's terms. She is extremely patient and never rushed any of the numerous meetings that my wife and I had with her despite her very rigorous schedule. It is clear as day that she does what she does first and foremost because she greatly enjoys seeing the joy on her clients faces as she helps them embark on one of the most transformative and important journeys of their entire lives. Greatly empathetic, resourceful and meticulous are just a few of the many stellar attributes Meenal possesses. She was successful in securing the documentation needed for both myself and my wife to fulfill our decade long dream of owning and operating a boutique hotel in England. We will forever be grateful for her essential role in making our dream a reality. Lastly, in approximately five years from now there is no question that we will be contacting her again to hopefully obtain our permanent UK citizenship.

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Bob James

Verified
Immigration

After 5 Years Residency - We are Permanent Residents- Thank you Sohan Sidhu

We used Ellisons to help buy our home and being from the USA we also needed help to obtain our "settled status" after five years in the UK. Because Ellisons did such a great job assisting us on our home purchase, we decided to use them again. We were fortunate to have Sohan Sidhu as our solicitor. He, along with the rest of the team at Ellisons, were very professional, knowledgeable and helpful. They made sure our application was complete, fulsome, and accurate. After only 24 hours, we were ecstatic to find out that we had been granted settled status. THANK YOU , Sohan and the team at Ellisons. So happy to be here and settled.

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Michael Dicks

Verified
Immigration

Incredibly thorough and helpful

Made my experience of obtaining a work visa for one of our employees stress free. The team know exactly what they're doing - i'm very happy we instructed them. Thank you :)

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A representative from Ellisons Legal LLP responded to this review

Thank you for your lovely review. We’re delighted to hear that our Immigration team made the process of obtaining a work visa for your employee straightforward and stress-free. We really appreciate you choosing Ellisons and taking the time to share your experience.

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Karl

Verified
Immigration

NTL application

Extremely pleased with services provided. Ellisons is a friendly and hospitable company

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A representative from Ellisons Legal LLP responded to this review

Thank you for your kind review. We’re delighted to hear that you had such a positive experience with Ellisons and felt welcomed and well supported by the team. We really appreciate you taking the time to share your feedback.

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Reviews

4.9 /5 1624 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Ellisons

The firm is praised for expertise across conveyancing, wills and LPAs, probate, immigration and citizenship applications, family law, employment, disputes and personal injury. Clients value its ability to handle complex matters efficiently and accurately, with clear guidance throughout. Soft skills repeatedly highlighted include professionalism, responsiveness, patience, empathy, friendliness and strong communication. The team is seen as approachable, reassuring and diligent, making stressful legal processes feel manageable and well supported, while keeping clients fully informed at every stage.

Professional service
Clear communication
Helpful support
Knowledgeable team
Efficient handling
Friendly approach
Responsive updates
Expert guidance
Supportive throughout
Stress-free process

ReviewSolicitors Review List

Profile image of Tony Mason

Tony Mason

Verified
Housing & Property

My leasehold flat sale

It was a long and frustrating and experience. Many things to overcome and not helped by the Property Managing Company not having up to date accounts but the whole team managed to get it completed. A particular thanks to Marion Knocker for her work

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M Dhawan

Verified
Immigration Law

Excellent Service and Support

I am very happy with the service and support I received from Meenal. She was very helpful, professional and supportive throughout my visa process, and I am delighted that my visa application was successfully granted. Her guidance and suggestions were clear and extremely helpful. I truly appreciate all her help and would definitely recommend her service. Thank you, Meenal!

0
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Anthony Clark

Verified
Personal Injury

Highly recommend

I cannot fault the service I received and I would highly recommend. We had the same solicitor throughout which made everything so much easier as they knew our case inside out. We received regular updates throughout and everything was very clearly explained to ensure we understood everything. The service was professional and friendly and would happily use again.

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Amazing Support

Verified

Support throughout

Samantha, Lisa and the team were amazing from start to finish; and have kept me going throughout - i couldn't recommend them any higher.

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Robert

Verified

Initial Meeting

I was very nervous before meeting Anna but found she was very friendly, understanding and empathetic at our first meeting which was to discuss how to deal with the financial settlement during divorce from my wife. I’m finding the whole situation very emotional and overwhelming but Anna has helped me to understand the process. Fortunately the divorce is amicable so I’m hopeful the legal process will be as smooth as possible and my wife and I will be able to complete Resolution Together satisfactorily with Anna’s advice and support.

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Other Reviews

Profile image of Paula Obrien

Paula Obrien

Paula

Marion Knocker and her team were absolutely Amazing dealing with my sale and purchase. Nothing was too much and always put me at ease when I got a little stressed. Highly recommend. Thank you for everything. 👌🤗

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Clare Vickers

Clare

Very unhappy to receive a bill above what was estimated for my case, two weeks after the case was closed. At no point during the process was I notified that the number of hours would be increased from the estimated and I only found out upon receiving the bill. All I can say is that the timekeeping on jobs is either not tracked properly, or this is a way to make a bit of extra money and then point to the small print. I would never have gotten away with whacking my clients with an unexpected bill, having not given them notification at the time that hours spent on the job were going over the original estimate quoted. Very disappointed and upset with the lack of communication, I feel like I’ve been played here and have no choice but to find the money to pay for something I had no idea I was being charged for. Who operates like this?! Edit, in response to Ellison's reply: I am not disputing that the case may have required more time than you originally quoted. I am shocked that I wasn't notified at the time and only found out 2 weeks later when the bill was sent to me. If notified at the time, this could have been agreed and covered by the other party yet now I am out of pocket at the end of a very stressful experience. I've been told by your colleague that this is being looked into further following a phone call.

We are sorry to hear of your disappointment. We are committed to providing clear information regarding the scope of our services and the basis of our charges, both of which are set out in our retainer documentation. As our professional obligations of confidentiality prevent us from discussing the details of any individual matter in a public forum, we would welcome the opportunity to address your concerns directly. Should you wish to do so, please do not hesitate to contact us.

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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

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Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

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mark hunter

mark

A thoroughly professional company and immensely experienced.

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