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Pepperells Ltd

4.8 | 103 Reviews 103 Reviews | Immigration Law
3,618 Total Company Reviews info icon Immigration Law | info icon 3,618 Total Company Reviews Immigration Law | info icon 3,618 Total Company Reviews

1a Kingston Road, Willerby, Hull, North Humberside, HU10 6AD

Accepting new clients

1a Kingston Road, Willerby, Hull, North Humberside, HU10 6AD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 818433

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

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Morningdale Limited

Verified
Dispute Resolution

Trees

"Very good very helpful \r\nOn the ball \r\nNo messing here"

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Mike Shipley

Verified
Wills, Trusts & Probate

Review of will

"Patrick was very understanding to our needs. He was very professional ."

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Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday 09:00–13:00
Sunday (Closed)

1a Kingston Road, Willerby, Hull, North Humberside, HU10 6AD

Reviews

4.8 /5 103 Reviews
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and civil litigation with strong expertise in time-sensitive transactions (including auctions), tenancy/dispute resolution and consumer claims. Clients praise clear, jargon-free explanations and efficient case handling. Valued soft skills include responsiveness, patience, empathy, professionalism, proactive problem-solving, strong communication, approachability and reassurance, with staff described as friendly, supportive and trustworthy throughout often stressful matters.

Excellent communication
Very professional
Responsive and prompt
Clear explanations
Supportive and caring
Efficient service
Knowledgeable staff
Friendly approach
Proactive problem‑solving
Helpful administration

ReviewSolicitors Review List

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Libby Thornham

Verified
Housing & Property

First class service from Paige Dale!

Could not recommend Paige at Pepperells enough! Communication was excellent, Paige ensured to kept me updated the whole way through. Everything was always explained clearly and she made what could have been a stressful process, much easier. Professional, reliable, and genuinely supportive — I’d definitely recommend Paige to anyone looking for an efficient solicitor.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Your positive comments are greatly appreciated. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Anonymous

Verified
Notary

One off Appointment

Efficent and professiona servicel received from Rebecca and admin staff.

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A representative from Pepperells Ltd responded to this review

Thank you for your feedback and we look forward to work with you again in the future.

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Carl Webster

Verified
Employment

Employment SA

Very thorough, looked into every detail. Excellent from start to finish!

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Simon was thorough whilst dealing with your matter. We look forward to working with you in the future and would like to thank you for choosing Pepperells.

0
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Jayne

Verified
Employment

Transfer

professional and efficient polite and curtious

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Rebecca and the team.

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Andy B

Employment

Cannabis law against employer

I went here and was represented by Rebecca Scott, it was a noted employment matter and still to hear the result from the judges. The firm are good patient and encountered needed. Becky is a fantastic person, who brought in a barrister Laura to between them and awaiting the results the legal experience has been good from my account, If you need help I’d suggest where you can to go see them and explain all best you can, I feel these are an excellent company to be with I give Laura and becky 10/10 each.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your positive feedback and will ensure your comments are passed onto Becky and the team. We would also like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Other Reviews

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Nikita

Nikita

Would highly recommend Daniel Haigh and team. Great service throughout. Consistent communication and he made himself available for any queries we had. He explained any legal queries we had in terms we understood which gave us a lot of confidence. We knew where we were each step of the way and Daniel was great at outlining any delays and setting realistic expectations for us. Thank you Daniel and team!

0
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Arjun

Housing & Property

Arjun

Excellent service from start to finish. My solicitor Parminder Othi handled all the paperwork for my new home smoothly and kept everything stress-free. Highly recommend

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We really value this feedback. Its great to hear that Parminder kept everything stress free and that you would recommend her. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Ian

Ian

Very efficient, met our requirements to the letter

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Maria Jagot

Maria

From walking in the door we felt welcome. Everyone made us feel at ease and went out of their way with any help and assistance we needed. The solicitor was amazing, she explained everything in detail and advised what was best for us. Very highly recommended

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Cassini Fox

Cassini

Great advice and support given by the legal staff here. Highly recommended great communication.

0
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Reviews

4.8 /5 3618 Reviews
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Star rating
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and civil litigation with strong expertise in time-sensitive transactions (including auctions), tenancy/dispute resolution and consumer claims. Clients praise clear, jargon-free explanations and efficient case handling. Valued soft skills include responsiveness, patience, empathy, professionalism, proactive problem-solving, strong communication, approachability and reassurance, with staff described as friendly, supportive and trustworthy throughout often stressful matters.

Excellent communication
Very professional
Responsive and prompt
Clear explanations
Supportive and caring
Efficient service
Knowledgeable staff
Friendly approach
Proactive problem‑solving
Helpful administration

ReviewSolicitors Review List

Profile image of PJS

PJS

Verified
Consumer

Rubbish

Waste of money as I got the feeling the solicitor was sympathetic to the company I was in dispute with.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are sorry to hear that you were not satisfied with the outcome of your matter. If you would like to discuss this further please contact the Client Services Department.

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Barbara ScottEmmett

Verified
Wills, Trusts & Probate

Straighforward

Easy and straightforward procedure. Friendly and approachable.

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Carol Baldry

Verified
Consumer

Excellent solicitor

Rebecca Liney understood exactly what we needed and was very efficient in getting us the outcome we needed. Would use her again if ever we needed too. First class .

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Your positive comments are greatly appreciated and we are pleased we could assist you.

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Anonymous

Verified
Housing & Property

Paige was incredible from start to finish

Paige was great throughout the whole process , regardless of how many time I asked the same thing I got a pleasant fast response. No legal Jargon just down to earth honest answers. She got my sale and purchase through in less than 4 months considering UK average for a straight purchase no chain is 4 months I cannot complain 100% would use her and the service again.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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David Sercombe

Verified
Wills, Trusts & Probate

Professional

I dealt with Natalia, she was very professional from start to finish dealing with my Will. I would highly recommend.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Other Reviews

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Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

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Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

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this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

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Gemma Skipworth

Gemma

Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved

A representative from Pepperells Ltd responded to this review

I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.

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chris ducker

Wills, Trusts & Probate

chris

Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback and its great to hear you would recomend us to others.

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