Consular Processing
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3,651 Total Company Reviews
Consular Processing
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3,651 Total Company Reviews
14 Coppergate, York, York, North Yorkshire, YO1 9NR
Accepting new clients
14 Coppergate, York, York, North Yorkshire, YO1 9NR
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8000373
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Pepperells Ltd are accredited by
Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.
The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Pepperells Ltd are accredited by
Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.
The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
This review was submitted by a verified client of Pepperells Ltd.
"Excellent service. Quick and efficient. Very pleased. "
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This review was submitted by a verified client of Pepperells Ltd.
"Malcolm was very professional and friendly, and he took the time to explain everything to us when needed. We were very happy with the service provided and would happily recommend him to others."
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14 Coppergate, York, York, North Yorkshire, YO1 9NR
What clients say about Pepperells Ltd
Clients praise the firm for strong expertise in conveyancing, wills & probate, employment and litigation, family and consumer disputes, and court representation. Reviews highlight efficient, thorough legal knowledge, clear plain‑English explanations and practical, realistic advice. Valued soft skills include responsive communication, professionalism, empathy, patience, approachability and calm under pressure. Many commend timely progress, transparency on costs and proactive problem‑solving, describing staff as friendly, supportive and reassuring throughout often stressful matters.
This review was submitted by a verified client of Pepperells Ltd.
Required ID 1 form for verification, was given a suitable appointment and the form was quickly completed.
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Thankyou for your review. We appreciate your positive feedback you have given us, and we look forward to working with you in the future.
This review was submitted by a verified client of Pepperells Ltd.
Simon was professional and very helpful. He was very thorough and took his time to explain things to me. Id recommend him to anyone who needs the legal support that I did.
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Thankyou for your review. It is great to hear you are pleased with the service Simon provided, and we look forward to working with you in the future should you need us to do so.
This review was submitted by a verified client of Pepperells Ltd.
It was a pleasure having Simon to guide me through a difficult situation, would recommend every time
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Thankyou for your review. We value your feedback and will ensure your comments are passed onto Simon and the team.
This review was submitted by a verified client of Pepperells Ltd.
Over the past two years, I have been involved in a lengthy and often challenging litigation process. Throughout that time, Simon provided steady guidance, honest advice and unwavering professionalism. What stood out most was his ability to remain calm and focused, even when emotions were running high. He never made promises he couldn't keep, but instead provided realistic advice that allowed me to make informed decisions and stay focused on the bigger picture. There were many moments when the process felt overwhelming, but knowing I had someone in my corner who understood both the legal complexities and the importance of achieving a fair outcome made a significant difference. His communication was clear, his advice was practical and his approach was always measured and professional. Thanks to his support and expertise, a chapter of my life that at times felt never-ending has finally reached its conclusion. I am incredibly grateful for his hard work, dedication and persistence throughout the process. I would highly recommend his services to anyone looking for a solicitor who is knowledgeable, professional, approachable and genuinely committed to helping clients navigate difficult circumstances with confidence.
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This review was submitted by a verified client of Pepperells Ltd.
Could not recommend Paige at Pepperells enough! Communication was excellent, Paige ensured to kept me updated the whole way through. Everything was always explained clearly and she made what could have been a stressful process, much easier. Professional, reliable, and genuinely supportive — I’d definitely recommend Paige to anyone looking for an efficient solicitor.
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Thankyou for your review. Your positive comments are greatly appreciated. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.
Would highly recommend Daniel Haigh and team. Great service throughout. Consistent communication and he made himself available for any queries we had. He explained any legal queries we had in terms we understood which gave us a lot of confidence. We knew where we were each step of the way and Daniel was great at outlining any delays and setting realistic expectations for us. Thank you Daniel and team!
Excellent service from start to finish. My solicitor Parminder Othi handled all the paperwork for my new home smoothly and kept everything stress-free. Highly recommend
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Thankyou for your review. We really value this feedback. Its great to hear that Parminder kept everything stress free and that you would recommend her. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Very efficient, met our requirements to the letter
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
I found this law firm to be extremely friendly and helpful
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Excellent service and very helpful. Put me at ease and made the whole process very simple. Appreciate the support and advice given.
Thank you for taking the time to review our service. We appreciate the positive feedback you have given us and look forward to working with you in the future.
What clients say about Pepperells Ltd
Clients praise the firm for strong expertise in conveyancing, wills & probate, employment and litigation, family and consumer disputes, and court representation. Reviews highlight efficient, thorough legal knowledge, clear plain‑English explanations and practical, realistic advice. Valued soft skills include responsive communication, professionalism, empathy, patience, approachability and calm under pressure. Many commend timely progress, transparency on costs and proactive problem‑solving, describing staff as friendly, supportive and reassuring throughout often stressful matters.
This review was submitted by a verified client of Pepperells Ltd.
Thamida was helpful and explained everything so I understand as I have a brain disease. She was happy helpful and I couldn’t have asked for anyone better to do my will.
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This review was submitted by a verified client of Pepperells Ltd.
Simon was great, courteous and knowledgeable.
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Thankyou for your review. We will ensure your comments are passed onto Simon and the team. Its great to hear that Simon was courteous and knowledgeable whilst dealing with your matter. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
This review was submitted by a verified client of Pepperells Ltd.
Great service and timely. Prompt responses and great value for money
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Thankyou for your review we will ensure your feedback is passed onto Jessica and the team. Its great to hear about the timely service you received. We would like to thank you for choosing Pepperells and will be happy to assist you in the future.
This review was submitted by a verified client of Pepperells Ltd.
Required ID 1 form for verification, was given a suitable appointment and the form was quickly completed.
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this review
Thankyou for your review. We appreciate your positive feedback you have given us, and we look forward to working with you in the future.
This review was submitted by a verified client of Pepperells Ltd.
Received an email asking me to sign and also my bank statements and account details. I thought it was a scam! Contacted solicitors who never got back to me about why they needed this information. Eventually I managed to speak to someone who said they didn’t actually this but it’s sent out automatically. I still continued to be sent these emails asking me to sign etc. Really poor communication and service.
Thank you for your review. We are sorry to hear you experienced some issues when instructing us. If you would like to discuss this further please do not hesitate to contact the Client Services Department.
Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.
Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.
I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.
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We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.
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Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.
Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved
I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.
Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.
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Thank you for sharing your feedback and its great to hear you would recomend us to others.
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