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Gould & Swayne Limited

4.8 | 30 Reviews 30 Reviews | Wills, Trusts & Probate
132 Total Company Reviews info icon Wills, Trusts & Probate | info icon 132 Total Company Reviews Wills, Trusts & Probate | info icon 132 Total Company Reviews

21 Broad Street, Wells, Somerset, BA5 2DJ

Accepting new clients

21 Broad Street, Wells, Somerset, BA5 2DJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 496133

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Gould & Swayne Limited |

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Gould & Swayne Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Gould & Swayne Limited are accredited by

The Law Society accreditation awarded to Gould & Swayne Limited
Conveyancing Quality Scheme accreditation awarded to Gould & Swayne Limited
Trading names:
Qualitysolicitors Gould & Swayne (Practising Style For - Gould & Swayne)

Description

Gould & Swayne offers legal advice to individuals and businesses in Street, Paulton, Glastonbury and Wells. Part of a national network of law firms QualitySolicitors Gould & Swayne is a local name you can trust.

Rankings by area of expertise

The rankings below show the areas of expertise that Gould & Swayne Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gould & Swayne Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Gould & Swayne Limited are accredited by

The Law Society accreditation awarded to Gould & Swayne Limited
Conveyancing Quality Scheme accreditation awarded to Gould & Swayne Limited
Trading names:
Qualitysolicitors Gould & Swayne (Practising Style For - Gould & Swayne)

Description

Gould & Swayne offers legal advice to individuals and businesses in Street, Paulton, Glastonbury and Wells. Part of a national network of law firms QualitySolicitors Gould & Swayne is a local name you can trust.

Rankings by area of expertise

The rankings below show the areas of expertise that Gould & Swayne Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 1 / 2
Wills, Trusts & Probate 1 / 2
Commercial Property 1 / 1
Company & Commercial 1 / 1
Dispute Resolution 1 / 1
Land Law 1 / 1
Litigation 1 / 1
Transport Law 1 / 1
Administrative Law 1 / 1
Advocacy Law 1 / 1
Agriculture 1 / 1
Appeals Law 1 / 1
Asset Management 1 / 1
Auction Law 1 / 1
Bribery and Corruption Law 1 / 1
Business Law 1 / 1
Care Law 1 / 1
Charities 1 / 1
Child Law 1 / 1
Civil Rights Law 1 / 1
Clinical Negligence 1 / 2
Commercial Law 1 / 1
Company Law 1 / 1
Compliance Law 1 / 1
Construction 1 / 1
Consumer 1 / 1
Contract Law 1 / 1
Copyright Law 1 / 1
Corporate Law 1 / 1
Cosmetic Surgery Law 1 / 1
Court of Protection and Deputyship 1 / 1
Crime/ Criminal Defence 1 / 1
Criminal Law 1 / 1
Cybersecurity and Data Protection Law 1 / 1
Debt and Tax Law 1 / 1
Defamation Law 1 / 1
Disability Law 1 / 1
Discrimination Law 1 / 1
Domestic Violence Law 1 / 1
Driving offences 1 / 1
Drug Law 1 / 1
Economic Law 1 / 1
Education 1 / 1
Elder Law 1 / 1
Employment 1 / 1
Environmental Law 1 / 1
Equality Law 1 / 1
Equity Law 1 / 1
Family Law 1 / 1
Firearms Law 1 / 1
Fisheries Law 1 / 2
Food Law 1 / 1
Fraud Law 1 / 1
Governance Law 1 / 2
Government Investigations 1 / 1
Health and Medical Law 1 / 1
Health and Safety Law 1 / 1
Health and Welfare Law 1 / 1
Healthcare Law 1 / 2
IT & Intellectual Property 1 / 2
Immigration 1 / 1
Immigration Law 1 / 1
Information Law 1 / 1
Inheritance Law 1 / 1
Injunctions Law 1 / 1
Inquest Law 1 / 1
Insurance Law 1 / 1
Intellectual Property Law 1 / 1
International Enforcement of Judgments 1 / 1
LGBT Law 1 / 1
Legal Aid 1 / 1
Local Government Law 1 / 1
Medical Law 1 / 1
Mental Health Law 1 / 1
Mergers and Acquisitions Law 1 / 3
Motoring Law 1 / 1
National Insurance Law 1 / 2
Notary 1 / 3
Nuisance Law 1 / 1
Personal Injury 1 / 1
Planning Law 1 / 1
Prison Law 1 / 1
Private Client Law 1 / 1
Product Safety Law 1 / 1
Professional Negligence 1 / 2
Regulations 1 / 4
Road Traffic Law 1 / 1
Small Claims Court 1 / 1
Sports Law 1 / 1
Terrorism Law 1 / 1
Travel Law 1 / 1
Utilities Law 1 / 1
Welfare & Benefits 1 / 1
Local 1 / 4
Housing & Property 540 / 4,779
Wills, Trusts & Probate 871 / 3,802
Commercial Property 1314 / 3,673
Company & Commercial 896 / 4,183
Dispute Resolution 927 / 1,811
Land Law 892 / 1,330
Litigation 656 / 905
Transport Law 61 / 140
Administrative Law 103 / 217
Advocacy Law 83 / 159
Agriculture 526 / 826
Appeals Law 412 / 854
Asset Management 184 / 398
Auction Law 152 / 288
Bribery and Corruption Law 190 / 414
Business Law 310 / 477
Care Law 394 / 538
Charities 369 / 768
Child Law 1232 / 1,652
Civil Rights Law 28 / 97
Clinical Negligence 723 / 1,247
Commercial Law 125 / 197
Company Law 696 / 974
Compliance Law 269 / 450
Construction 514 / 854
Consumer 797 / 4,419
Contract Law 934 / 1,433
Copyright Law 260 / 523
Corporate Law 529 / 849
Cosmetic Surgery Law 81 / 147
Court of Protection and Deputyship 476 / 581
Crime/ Criminal Defence 1043 / 2,155
Criminal Law 524 / 1,016
Cybersecurity and Data Protection Law 642 / 894
Debt and Tax Law 447 / 789
Defamation Law 187 / 270
Disability Law 450 / 603
Discrimination Law 374 / 502
Domestic Violence Law 595 / 903
Driving offences 485 / 632
Drug Law 136 / 268
Economic Law 126 / 223
Education 215 / 423
Elder Law 240 / 323
Employment 1457 / 3,624
Environmental Law 257 / 395
Equality Law 577 / 1,098
Equity Law 259 / 571
Family Law 2945 / 4,225
Firearms Law 47 / 88
Fisheries Law 7 / 20
Food Law 37 / 81
Fraud Law 318 / 521
Governance Law 111 / 272
Government Investigations 222 / 416
Health and Medical Law 32 / 55
Health and Safety Law 398 / 577
Health and Welfare Law 87 / 185
Healthcare Law 146 / 358
IT & Intellectual Property 643 / 1,113
Immigration 1186 / 2,287
Immigration Law 848 / 1,167
Information Law 217 / 340
Inheritance Law 585 / 689
Injunctions Law 501 / 935
Inquest Law 45 / 54
Insurance Law 414 / 660
Intellectual Property Law 428 / 627
International Enforcement of Judgments 76 / 154
LGBT Law 127 / 235
Legal Aid 90 / 121
Local Government Law 16 / 60
Medical Law 93 / 190
Mental Health Law 156 / 208
Mergers and Acquisitions Law 242 / 437
Motoring Law 112 / 141
National Insurance Law 237 / 424
Notary 313 / 860
Nuisance Law 142 / 236
Personal Injury 1487 / 2,651
Planning Law 366 / 587
Prison Law 150 / 242
Private Client Law 211 / 315
Product Safety Law 36 / 57
Professional Negligence 516 / 1,297
Regulations 361 / 2,413
Road Traffic Law 156 / 254
Small Claims Court 74 / 119
Sports Law 135 / 304
Terrorism Law 86 / 150
Travel Law 60 / 125
Utilities Law 21 / 75
Welfare & Benefits 479 / 1,053
National 1097 / 11,377

Meet the team of Gould & Swayne Limited

Meet the team of Gould & Swayne Limited

Contact & Locations - Gould & Swayne Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

21 Broad Street, Wells, Somerset, BA5 2DJ

Reviews

4.8 /5 30 Reviews
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Rating

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Clients say

What clients say about Gould & Swayne Limited

Highly praised for conveyancing and property transactions, including house sales, purchases and complex leasehold arrangements. Clients valued the firm’s prompt, efficient handling of matters and its ability to progress purchases smoothly, even in challenging circumstances. Soft skills repeatedly highlighted include excellent communication, responsiveness, proactive support, clear plain-English explanations, helpfulness and a friendly, approachable manner.

Prompt service
Helpful service
Pleasant service
Great communication
Quick service
Efficient service
Proactive approach
Plain English
Responsive approach
Approachable solicitor

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Excellent Conveyancing Experience

This was a probate sale of a house in Glastonbury, for which I was executor. The house was in Glastonbury, but I live in Warwickshire, so there was an extra challenge related to the distance. Fortunately, the team at the Street office of Gould and Swayne, consisting of; Michelle Taylor, Senior Residential Conveyancer, Jackie Ford the Case Manager, and legal assistants Emma Hardy, Sarah Brian and Jade Smith, were all excellent throughout the process, and facilitated the selling process with great efficiency. A clear quote was provided for the conveyancing service, and this was fully honoured, representing excellent value for money in my opinion. Fortunately we were able to complete the sale with the first prospective buyer to make an acceptable offer, no doubt significantly due to the professional and prompt manner in which queries were relayed to me and thus could be dealt with rapidly. I was kept fully informed of progress on the sale throughout the process, and was particularly impressed by how the team members stepped in rapidly for each other if a colleague was on leave, ensuring continuity. The final paperwork, following completion, and including from the Estate Agent, was dealt with promptly. My experience of this company and the solicitors involved was a very positive one, and I would be happy to recommend them to others.

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P Wood

Verified
Wills, Trusts & Probate

I have used you before and known the company for a long time.

I have used you before and known the company for a long time.

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EA Brown

Verified
Wills, Trusts & Probate

Recommended

Very Helpful , considerate, polite and friendly.

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Joanne Peacock

Verified
Housing & Property

Poor throughout

We usually use another solicitor and have to say the service on this occasion was woeful compared to past experience. Poor communication, 6 months to complete on a deceased estate from cash buyers, broken promises, the list goes on. Given the service we received I feel that the charge for the service was significantly more than the value and expertise provided. Would not use this solicitor again.

A representative from Gould & Swayne Limited responded to this review

We are sorry to hear of your concerns with our service. Please can you contact us to discuss this further or visit Complaints Policy | Gould & Swayne to raise a complaint.

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Stephanie

Verified
Wills, Trusts & Probate

You are a local Firm

You are a local firm who supported with my parents estate, so I felt confident in approaching you for my needs. I felt heard and respected the process was clearly explained with space given for my questions and clarification. The meeting place in the office that was most suited to me for which I am grateful.

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Other Reviews

Profile image of Mary

Mary

Wills, Trusts & Probate

Mary

We recently made new wills using the "Free Wills" process available in conjunction with various charities. After the initial visit we unexpectedly had an urgent need to complete and sign the new wills very rapidly. After calling the office to ask if there was any possibility of this, I had a return call the same day to say they had been able to get everything done and ready for signing. We were so grateful for the efficiency and kindness of everyone here, especially Mike Burgess who went out of his way to get things completed. It meant a great deal to us at a very difficult time.

A representative from Gould & Swayne Limited responded to this review

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our team, especially Mike Burgess, was able to assist you promptly and efficiently during such a critical time. Your appreciation means a lot to us, and we're glad we could provide the support needed. If there's anything further we can do for you in the future, please don't hesitate to reach out. Wishing you all the best.

0
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Theo

Wills, Trusts & Probate

Theo

I had a consult with Nicole Power yesterday concerning working through probate. Nicole went above and beyond to answer any questions I had, printed off some forms that would be useful and was extremely transparent in the services she could offer. What a great experience and she is someone who obviously loves what she does!

Legal experts tagged in
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Reply by profile image of Emma Stoodley-Phillips

Emma Stoodley-Phillips

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.8 /5 132 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gould & Swayne Limited

Highly praised for conveyancing and property transactions, including house sales, purchases and complex leasehold arrangements. Clients valued the firm’s prompt, efficient handling of matters and its ability to progress purchases smoothly, even in challenging circumstances. Soft skills repeatedly highlighted include excellent communication, responsiveness, proactive support, clear plain-English explanations, helpfulness and a friendly, approachable manner.

Prompt service
Helpful service
Pleasant service
Great communication
Quick service
Efficient service
Proactive approach
Plain English
Responsive approach
Approachable solicitor

ReviewSolicitors Review List

Profile image of Brian Stevens

Brian Stevens

Verified

sale of 34, St. Andrews Mews, Wells

I have been very pleased indeed with the prompt, helpful and very pleasant service throughout from both Laura and Lisa.

0
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EG

Housing & Property

Brilliant & would recommend to anyone

I couldn’t recommend this firm of solicitors enough, particularly my solicitor Jason Legg, who facilitated my purchase involving a complex leasehold arrangement in London, as a first time buyer. I was buying my property while working out of the country in a difficult environment and Jason was across every detail, always proactive and communicative, and pushing things forward with the other side who were dragging their heels, to ensure the purchase completed by the time I was moving back to the UK. He always spoke in plain English, talking me through the complexities of the conveyancing involved in my particular purchase clearly, and was always responsive and approachable. I’ll be recommending Jason and this firm to my friends and family. Thank you again, Jason!

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Adam M

Verified
Housing & Property

Excellent service.

Quick and efficient service with fantastic communication throughout. Very impressive!

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Jon Hole

Verified
Housing & Property

House conveyancing

Excellent service in dealing with the sale of my house. Great communication in all issues relating to the sale.

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Ian W

Verified
Housing & Property

Responsive and personable

I recently used this conveyancing solicitor for my property sale and couldn’t be more pleased with the service I received. From start to finish, the process was handled efficiently, professionally, and with great attention to detail. Communication was excellent throughout, everything was explained clearly, and I was kept informed at every stage of the transaction. Any questions I had were answered promptly, which really helped reduce the stress that often comes with selling a property. The whole process was completed within the expected timeframe, and I felt confident that my case was being managed thoroughly and competently. I would highly recommend this firm to anyone looking for a reliable and proactive conveyancing solicitor. Thank you for making what can be a complicated process feel straightforward and well-managed.

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Other Reviews

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colin chilcott

colin

Very helpful awaiting contracts for house purchase

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E G

A client

I couldn’t recommend this firm of solicitors enough, particularly my solicitor Jason Legg, who facilitated my purchase involving a complex leasehold arrangement in London, as a first time buyer. I was buying my property while working out of the country in a difficult environment and Jason was across every detail, always proactive and communicative, and pushing things forward with the other side who were dragging their heels, to ensure the purchase completed by the time I was moving back to the UK. He always spoke in plain English, talking me through the complexities of the conveyancing involved in my particular purchase clearly, and was always responsive and approachable. I’ll be recommending Jason and this firm to my friends and family. Thank you again, Jason!

Thank you for taking the time to leave such positive feedback! We're so pleased to hear that you would recommend Jason and the team, and we look forward to continue working with you.

0
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Profile image of Mary

Mary

Wills, Trusts & Probate

Mary

We recently made new wills using the "Free Wills" process available in conjunction with various charities. After the initial visit we unexpectedly had an urgent need to complete and sign the new wills very rapidly. After calling the office to ask if there was any possibility of this, I had a return call the same day to say they had been able to get everything done and ready for signing. We were so grateful for the efficiency and kindness of everyone here, especially Mike Burgess who went out of his way to get things completed. It meant a great deal to us at a very difficult time.

A representative from Gould & Swayne Limited responded to this review

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our team, especially Mike Burgess, was able to assist you promptly and efficiently during such a critical time. Your appreciation means a lot to us, and we're glad we could provide the support needed. If there's anything further we can do for you in the future, please don't hesitate to reach out. Wishing you all the best.

0
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Profile image of Bridie

Bridie

Bridie

As part of a property transaction that I was purchasing via my company, my lender required that I obtained independent legal advice on the conditions of the mortgage. Having had the appointment with Harriet, my other solicitors dealing with the transaction then informed me that the wrong form had been completed (not Harriet’s fault). I was informed about this a month after we’d sent the document and the afternoon before we were due to complete on the transaction! I rang Gould and Swayne to explain the situation. They were fantastic, and managed to fit me in the following day so I could still complete on the property on time. Harriet is very friendly and accommodating - they really helped me out! Thank you ever so much, your efforts were really appreciated.

A representative from Gould & Swayne Limited responded to this review

Dear Bridie, Thank you for taking the time to leave such positive feedback! We're so pleased to hear that you would recommend Harriet and the team, and we look forward to continue working with you.

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Sara

Company & Commercial

Sara

I work for a housing developer and we use Gould and Swayne for all our transactions (both industrial and residential). They have always offered an exceptional service. Jason Legg in particular is one of the most conscientious Solicitors you could instruct although all the staff are very helpful. I would definitely recommend them 100%.

Solicitors tagged in
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A representative from Gould & Swayne Limited responded to this review

Dear Sara, Thank you for taking the time to leave such positive feedback! We're so pleased to hear that you would recommend Jason, Gian and the team, and we look forward to continue working with you.

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