Top 10 of 1,011 law firms for Refund, Banking

Law firms ranked by client reviews

This work covers reclaiming money from banks where customers are entitled to a refund for overcharged, misrefunded or unauthorised payments, and for refunds relating to card payments, chargebacks and mis-sold financial products. A solicitor in this area helps by drafting and sending formal complaints, compiling evidence from bank statements and transaction records, submitting claims to banks or the Financial Ombudsman Service, and negotiating refunds or settlements. Where needed, they guide clients through potential court or tribunal steps and advise on applicable consumer protections and time limits.

What a solicitor handles in these matters

A solicitor handles the specific processes for recovering funds: identifying eligible transactions, collecting supporting documents, submitting complaint correspondence, engaging with banks and card networks, pursuing referrals to the Financial Ombudsman Service, and, if required, preparing court or tribunal papers and liaising with regulators. They also explain the scope of rights under consumer protection laws and the potential outcomes if a claim is disputed.

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Donna Jackson

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I dealt with Donna Jackson , who was very professional and assisted in exiting a bridging loan, so time was of essence, I will be using Farley’s / Donna again FS North Properties Ltd

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Claire Edwards

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Claire Edwards and Helen Rule were a pleasure to have on our side during our first home purchase. They guided us through all the stages of buying a house from start to finish. 5 star service.

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Kiri Kkoshi

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We had a fantastic experience working with the team — especially Kiri, Sam, and Vicki — on a recent refinance. The entire process was handled quickly, efficiently, and with great care. They were always on our side, proactive in communication, and consistently went the extra mile to ensure we got the deal done smoothly and on time. Their support made a real difference, and we felt truly looked after from start to finish. Highly recommended!

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Ash SimpsonChris HuntingfordRachel Bushell

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Rachel Bushell, Ash Simpson, Michelle Pollard and Chris helped us with four residential remortgage cases recently and the entire process was very smooth and only took 4 weeks (one case only took 14 days!) which in the current Covid environment is nothing short of a miracle! Very happy with the professional services and expertise of Nelsons' residential and commerical conveyancing team and Nelsons' corporate team and would highly recommend them to anyone.

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