Top 10 of 4,308 law firms for Refunds and Returns, Consumer

Law firms ranked by client reviews

This area covers consumer rights when you buy goods or services in England. It includes returning faulty items, getting replacements, refunds within statutory periods, and resolving disputes with sellers. A solicitor helps by reviewing what was promised, drafting or sending notices under consumer protection law, and, if needed, pursuing remedies in the county or small claims court while negotiating with traders or their lawyers.

Where a solicitor protects your position

A consumer can seek a refund, replacement, or repair where goods are faulty or not as described, and insurers or retailers may have time-limited remedies. The solicitor supports by identifying applicable acts, deadlines, and remedies, ensuring evidence is ready, and guiding the process through potential court action, including preparation of statements and disclosure where necessary.

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4.9 830 Reviews

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4.8 760 Reviews

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4.8 793 Reviews

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4.9 641 Reviews

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We have found a review that matches your query

John Soper

Tagged solicitor John Soper

Very professional and knowledgeable of the area being felt with. Great communication and kept up to date. John & Sarah were fantastic

Review left by Sarah Dombrick

4.9 1,367 Reviews

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Hansells

4.8 921 Reviews

91%

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95%+

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Harriet Rossi

Tagged solicitor Harriet Rossi

We cannot thank Harriet enough for everything she did for us during the tenancy of land termination case. What started as incredibly stressful and overwhelming situation was made so much easier because of her kindness, guidance and genuine care. From our very first conversation we felt listened to and supported. She took the time to understand our worries, and explain our options clearly. She was always approachable, always patient and always willing to go the extra mile. When it came to the court hearing, her dedication and expertise truly shone through. Thanks to her hard work we achieved a successful outcome-one that brought us immense relief and peace of mind. We are deeply grateful for everything she has done. Tracey and Ian

Review left by Ian

4.9 977 Reviews

93%

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Andrew Carswell

Tagged solicitor Andrew Carswell

Andrew Carswell always gave us an honest opinion of how the litigation might pan out. He always answered our concerns promptly. We would highly recommend him and this company.

Review left by Ron

4.8 1,886 Reviews

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4.7 1,552 Reviews

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4.7 13,705 Reviews

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93%

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93%

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4.9 1,159 Reviews

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Ellie Jenkins

Tagged solicitor Ellie Jenkins

My Solicitor was excellent. Eviction of a tenant was the rent and a bailiff was necessary to conclude the matter, a stressful situation and I was guided through the matter so well. Communication was good, the cost of the legal advice was outlined from the beginning. My Solicitor was efficient and thorough.

Review left by Pauline

4.9 615 Reviews

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95%+

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Simon Carroll

Tagged solicitor Simon Carroll

I had a situation recently in which I needed legal advice, I cannot speak higher enough of the team at B P Collins LLP, especially Simon and James.They were patient, understanding and accomodating with my mental health issues and disabilities. I cannot begin to imagine what the situation would have been without their support. I wish I could express how thankful I am for the two of them.

Review left by Anonymous

4.9 948 Reviews

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4.8 625 Reviews

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4.9 619 Reviews

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4.8 1,035 Reviews

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95%+

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