Top 10 of 642 law firms for Consumer Insurance, Insurance Law

Law firms ranked by client reviews

In England, consumer insurance covers policies bought by individuals for personal risk such as home, motor, travel or contents. A solicitor in this area handles disputes over policy wording, entitlement to payout, mis-selling claims, cancellation or renewal issues, and complaints about claims handling. They draft and review policy documents, raise or respond to claims, prepare evidence, and negotiate with insurers or regulators on the client’s behalf to secure a fair settlement.

What a solicitor handles in these matters

The solicitor manages policy interpretation, misrepresentation assessments, and claims procedures under standard forms and consumer protections. They prepare summonses or pre-action protocols, gather documents such as schedules, receipts, and medical or repair evidence, and liaise with the Financial Conduct Authority and ombudsman references where appropriate. They also navigate deadlines and potential appeals within the insurance dispute framework, ensuring compliance with statutory duties and regulator guidance.

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4.9 1,413 Reviews

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Paul Hatton

Tagged solicitor Paul Hatton

I was devastated when my brand new car was stolen at work and then to compound it found myself being investigated by my insurance company and some private investigators. Days ran to weeks ran to months. Paul shut this down in a week for me. He gave me very good measured advice and cut to the core of the issues quickly. He didn't inflate his costs, was timely and worked hard right upto the claim being settled in my favour. I would recommend him without hesitation.

Review left by Julian h

4.8 2,029 Reviews

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Alexandra Lush

Tagged solicitor Alexandra Lush

I came to Ashtons via a car accident insurance claim, and like the majority of people, this was something that was new to me, so it was very daunting to say the least. Alexandra's helpful, knowledgeable and friendly manner was extremely welcomed. Though the case took 6yrs to conclude, I was never made to feel like any question was silly or something I should already know. Alexandra always answered and explained any reasons fully, not once did I feel pressured or unsupported.

Review left by Carl Roden

4.8 64 Reviews

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4.9 2,267 Reviews

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4.7 135 Reviews

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4.8 2,876 Reviews

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4.8 2,345 Reviews

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4.9 1,338 Reviews

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4.8 961 Reviews

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Wollens

4.8 2,290 Reviews

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4.9 17,285 Reviews

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4.9 2,517 Reviews

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