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Pepperells Ltd

4.9 | 291 Reviews 291 Reviews | Family Law
3,752 Total Company Reviews info icon Family Law | info icon 3,752 Total Company Reviews Family Law | info icon 3,752 Total Company Reviews

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Accepting new clients

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 807163

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Deepak Bhatia

Deepak Bhatia

Verified
Housing & Property

Painless experience ..

"Michael was professional in terms of responses, communication skills, courtesy, knowledge and thoroughness.\nNo problem at all. "

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Profile image of Anonymous

Anonymous

Verified
Employment

Responsive, Reassuring, Result

"Tom was very responsive and reassuring. He provided the professional guidance required to move the case efficiently to conclusion achieving the optimal result for my needs. The supporting office team were always friendly and responsive as well. Thank you Tom and team."

Solicitors tagged in
this review

Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30 (Open)
Friday 07:00–17:30
Saturday (Closed)
Sunday (Closed)

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Reviews

4.9 /5 291 Reviews
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and litigation work, with strong expertise in property transactions, estate planning and dispute resolution. Clients praise clear, prompt communication, efficient case management and thorough legal knowledge. Valued soft skills include approachability, empathy, patience, professionalism and reassurance; staff are described as friendly, supportive, responsive and proactive, helping reduce stress and make complex matters straightforward. Many reviews highlight local accessibility, helpful administration and a seamless, reliable service from start to finish.

clear communication
very professional
friendly staff
timely responses
efficient service
approachable solicitors
knowledgeable advice
stress‑free process
local accessibility
thorough attention

ReviewSolicitors Review List

Profile image of Madara Muceniece

Madara Muceniece

Verified
Family Law

Amazing service

Simon was my solicitor he always listened to what I had to say with full concentration, I would definitely use his services in the future if I need it. Honestly couldn’t recommend him more.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that you were happy with the service from Simon and would recommend him. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Lesley Bolton

Verified
Family Law

Family Law

I cannot recommend my family law solicitor highly enough. From start to finish, Emily Bailey was absolutely amazing. She was professional, compassionate, and always took the time to explain everything clearly, making an incredibly stressful situation much easier to deal with. Her dedication, knowledge, and support throughout my case gave me confidence every step of the way. I always felt listened to, respected, and that she genuinely cared about achieving the best outcome for my family. Thank you for your hard work, kindness, and unwavering support. I am truly grateful and would recommend your services to anyone needing an outstanding family law solicitor.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are so pleased to hear this brilliant feedback for Emily and will ensure it is passed onto her. Thank you for choosing Pepperells

0
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Anonymous

Verified
Family Law

Good practical advice

Simon evaluated the case well and explained the background in laymans terms.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that Simon explained everything clearly throughout your matter. We would like to thank you for choosing Pepperells and we look forward to assisting you in the future.

0
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Anonymous

Verified
Family Law

Financial order

All sorted in a timely manor responded to emails and also sorted out my will Thank you

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

0
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Kirsty Chambers

Verified
Family Law

Advice

She's amazing would definitely recommend

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your positive feedback and will ensure your comments and passed onto Rachel and the team.

0
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Other Reviews

Profile image of The Terk

The Terk

The

If it was possible to do zero stars I would .. I was just about to actually name and shame a certain person but in doing that this could affect us in the long run. ... But after seeing they offer a service for child abduction I'm gonna hazard a guess that the whole Grimsby branch is a shambles I mean accidents are one thing but knowingly committing an offence then ghosting when caught out... Just wow...

2
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Profile image of d

d

Family Law

A client

Have dealt with Rachel from the Grimsby branch kept me upto date with everything, communication skills and understanding was first class. I would strongly recommed them.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for reviewing our service. Its great to read you would recommend Rachel to others. Thank you for using us at Pepperells.

0
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Julie

Family Law

Julie

Thank you Pepperells for everything you have done for me over the past few months. I am extremely grateful to Maria Igoe and Laura Leonard for everything they have done for me. Maria is a wonderful solicitor who I would highly recommend. She is professional, approachable and easy to talk to. She has been a huge support to me during an extremely difficult time in my life. She has been dedicated to my case and I have felt she has gone the extra mile for me. I can't praise this lady enough. Maria and Laura make a great team and are a credit to Pepperells. Thank you so much. I am forever grateful.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. Its great to hear how supportive Maria and Laura were throughout to your matter and we will ensure your feedback is passed onto them both. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

1
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Chantelle

Family Law

Chantelle

After dealing with pepperells with numerous things, i can honestly say i would use no other firm. Definetley a solicitor for life

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Gordon

Family Law

Gordon

Very professional advice given before and during the case against me ,would highly recommend

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.8 /5 3752 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and litigation work, with strong expertise in property transactions, estate planning and dispute resolution. Clients praise clear, prompt communication, efficient case management and thorough legal knowledge. Valued soft skills include approachability, empathy, patience, professionalism and reassurance; staff are described as friendly, supportive, responsive and proactive, helping reduce stress and make complex matters straightforward. Many reviews highlight local accessibility, helpful administration and a seamless, reliable service from start to finish.

clear communication
very professional
friendly staff
timely responses
efficient service
approachable solicitors
knowledgeable advice
stress‑free process
local accessibility
thorough attention

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Friendly and professional

I thoroughly recommend Teigan. I had been putting off making a new Will for over 15 years but Teigan made me feel comfortable and at ease to communicate my wishes and it was all done through my preferred style of communication. Thank you for a brilliant service.

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Anonymous

Verified

Excellent and efficient

Easily made appointment within a short space of time and completed what needed to be done in and excellent and efficient way

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0
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Profile image of Madara Muceniece

Madara Muceniece

Verified
Family Law

Amazing service

Simon was my solicitor he always listened to what I had to say with full concentration, I would definitely use his services in the future if I need it. Honestly couldn’t recommend him more.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that you were happy with the service from Simon and would recommend him. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Profile image of Nicki M

Nicki M

Verified
Cybersecurity and Data Protection Law

Excellent Service from Simon Davies

I came to Simon with a legal issue and with very limited time to deal with the matter. Simon reacted very quickly to understand the issue and to manage in a way that I was very pleased with. His communication was superb and he was very proactive in the management of the situation.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Simon reacted quickly and that you were happy with his communication. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Profile image of Orson Haelsner

Orson Haelsner

Verified
Consumer

Best advisor ever

He was patient with me and explained me about the issue and what was the best decision.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure that your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Other Reviews

Profile image of Vincent Wright

Vincent Wright

Vincent

A very caring solicitors who went above and beyond to settle a family estate and bring it to closure, very efficient and the customer care was absolutely brilliant I can thoroughly recommend them , an old established family solicitors who have a keen edge and a powerful thrust in this modern age. Great bunch of guys absolutely top notch they are.

0
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Michelle Smith

Michelle

I used this solicitors for the sale of my property, and found very un helpful and disrespectful. Sarish was rude, i have now changed my solicitors but i am still recieving demanding e mails regarding on boarding which is unacceptable. I also have not recieved my Refund.

0
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Paul Smith

Paul

Very good service, highly recommend

0
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Maria Bowers

Maria

The service that we received from Paige was excellent. She was supportive and considerate, never failing to reply quickly and patient and reassuring when answering our numerous questions. Paige kept us fully informed of the progress on our sale and subsequent purchase.

0
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Adi Easlea

Adi

One or two spellings of forenames and surnames incorrect on proof draft but rectified when pointed out. Awaiting return of completed document. Overall a pleasant and stress free process and Teigan has a professional and friendly manner. I wish her all the best for the future.

0
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