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Richard Reed Ltd

4.3 | 27 Reviews 27 Reviews | Litigation Law
694 Total Company Reviews info icon Litigation Law | info icon 694 Total Company Reviews Litigation Law | info icon 694 Total Company Reviews

The Beam, plater way, Sunderland, Tyne and Wear, SR1 3AD

Accepting new clients

The Beam, plater way, Sunderland, Tyne and Wear, SR1 3AD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 568890

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Richard Reed Ltd |

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Richard Reed Ltd Review Scores & Client Satisfaction Overview

4.3
Excellent
82%
Value for
Money
85%
Success
Rate
81%
Would
Recommend
0% below
national average
Communication 4.2/5
Initial Impressions 4.6/5
Approachability 4.3/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.1/5

Accreditations

Richard Reed Ltd are accredited by

Children Law accreditation awarded to Richard Reed Ltd
Lexcel - excellence in legal practice management and client care accreditation awarded to Richard Reed Ltd
Family Law accreditation awarded to Richard Reed Ltd
Trading names:
RIchard Reed Solicitors

Description

Legal advice for all aspects of personal and business life We all face challenges along life’s journey and that’s why our team are on hand with a wide range of legal solutions for both individuals and businesses. Combining our expert knowledge of the law with our down to earth, friendly approach, our team will work with you to find a resolution to your legal issue and will ensure the best possible outcome. Get in touch today to find out how we can help.

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Reed Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Richard Reed Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Richard Reed Ltd are accredited by

Children Law accreditation awarded to Richard Reed Ltd
Lexcel - excellence in legal practice management and client care accreditation awarded to Richard Reed Ltd
Family Law accreditation awarded to Richard Reed Ltd
Trading names:
RIchard Reed Solicitors

Description

Legal advice for all aspects of personal and business life We all face challenges along life’s journey and that’s why our team are on hand with a wide range of legal solutions for both individuals and businesses. Combining our expert knowledge of the law with our down to earth, friendly approach, our team will work with you to find a resolution to your legal issue and will ensure the best possible outcome. Get in touch today to find out how we can help.

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Reed Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Richard Reed Ltd

Meet the team of Richard Reed Ltd

Contact & Locations - Richard Reed Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

The Beam, plater way, Sunderland, Tyne and Wear, SR1 3AD

Reviews

4.3 /5 27 Reviews
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Clients say

What clients say about Richard Reed Ltd

The firm specialises in wills, conveyancing, employment law, family and notarial/statutory declaration work, with clear expertise in settlement agreements and speedy property transactions. Clients praise practical, knowledgeable legal advice, efficient case management and prompt responsiveness. Valued soft skills include professionalism, friendliness, compassion, clear communication, patience, and accessibility; staff are described as supportive, reassuring and easy to understand, making stressful matters feel straightforward and stress‑free.

friendly staff
professional service
clear communication
quick responses
knowledgeable solicitors
stress‑free process
efficient handling
compassionate care
helpful guidance
reliable conveyancing

ReviewSolicitors Review List

Profile image of Peter

Peter

Verified
Consumer

Great service from Kat and Hilda at Richard Reed

I needed some advice about an employment matter, and from the initial enquiry to the conclusion of the issue Richard Reed Ltd was great. Hilda was really helpful, and Kat's advice was very thorough. I would highly recommend them.

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A representative from Richard Reed Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

1
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Markus

Verified
Employment

Great service and protected my interests

I loved working with Kat, she was patient, made sure that I understand everything and always let me know what my options are. I felt that she is definitely on my side, even if she was suggested to me by my employer.

Solicitors tagged in
this review

A representative from Richard Reed Ltd responded to this review

Thank you for your kind words and for taking the time to leave a review. Kat will be thrilled to hear that you felt supported throughout. If you ever need assistance in the future, we’re always here to help.

1
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Carole

Verified
Housing & Property

Quality service

Would certainly recommend and would not hesitate to contact them when needed

Solicitors tagged in
this review

A representative from Richard Reed Ltd responded to this review

Thank you for taking the time to share your positive experience with us. Client satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We look forward to working with you again in the future.

0
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Peter david rose

Verified

Poor quality customer service

Poor quality customer service Promises of return phone never happened and had to continuously have to phone up for updates.

A representative from Richard Reed Ltd responded to this review

We are sorry to hear about your recent experience. Your feedback is very important to us, and we regret that our communication did not meet your expectations. We would like to understand more about what happened. Could you please get in touch with us at your earliest convenience? Please contact Laura Kerry on 0191 567 0465

0
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Kevin

Verified

Poor communication of charges

I Agreed a fee paid upfront then 2 years later forced to pay more fees after being threatened by legal action. Do not pay upfront

A representative from Richard Reed Ltd responded to this review

We are sorry to hear about your recent experience. Your feedback is very important to us, and we regret that our communication did not meet your expectations. We would like to understand more about what happened. Could you please get in touch with us at your earliest convenience? Please contact Laura Kerry on 0191 567 0465

1
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Reviews

4.8 /5 694 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Richard Reed Ltd

The firm specialises in wills, conveyancing, employment law, family and notarial/statutory declaration work, with clear expertise in settlement agreements and speedy property transactions. Clients praise practical, knowledgeable legal advice, efficient case management and prompt responsiveness. Valued soft skills include professionalism, friendliness, compassion, clear communication, patience, and accessibility; staff are described as supportive, reassuring and easy to understand, making stressful matters feel straightforward and stress‑free.

friendly staff
professional service
clear communication
quick responses
knowledgeable solicitors
stress‑free process
efficient handling
compassionate care
helpful guidance
reliable conveyancing

ReviewSolicitors Review List

Profile image of Fiona Day

Fiona Day

Verified
Employment

Settlement agreement

Both Hilda and Kat were so friendly and professional. We have used Richard Reed Solicitors as a family since 1984 and would always recommend.

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Anonymous

Verified
Employment

Help with redundancy

I would highly recommend Hilda/Kat to help with any issues. This was stress free and easy from start to finish.

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0
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Anonymous

Verified
Wills, Trusts & Probate

Getting to

I had an excellent experience at Richard Reed redoing my will. The young woman solicitor dealing with it was kind, knowledgable and helpful. However there is no parking close to their new address for elderly people, so I found that problematic.

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Anonymous

Verified
Employment

Employment law guidance

Excellent service from Kat and Hilda during a distressing work place issue, resulting in clear explanations of my settlement agreement, guidance on negotiating and finally a stress free conclusion for myself. Great communication and clear, fast responses to any questions I had. Great service, would definitely recommend and use again if needed.

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this review

1
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Douglas

Verified
Housing & Property

Another Professional Completion

Despite a tricky buyer's solicitor, the Richard Reed team completed another sale with professionalism and commitment. Thanks particularly to Nicola B and all your team.

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Other Reviews

Profile image of Michael Gardner

Michael Gardner

Notary

Michael

Philip Moir helps us to legalise documents to send off for Apostals. Very accomodating and quick to respond. Relieved some stress we had trying to get all the documents sorted. Thank you

Solicitors tagged in
this review

0
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azizi aziz

azizi

I came here to do my statutory declaration. Really nice services.

0
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Profile image of Gabbi Johnson

Gabbi Johnson

Housing & Property

Gabbi

Special thanks to Nicola and Joanne who were both extremely helpful and easy to contact throughout a very speedy purchase of my partner and I's first home! Would definitely recomend!

Solicitors tagged in
this review

A representative from Richard Reed Ltd responded to this review

Thank you for your lovely review. We’re so pleased Nicola and Joanne could support you through your first home purchase and make the process smooth and straightforward. Wishing you and your partner all the best in your new home!

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Neville Dixon

Housing & Property

Neville

Excellent from start to finish so helpful

Solicitors tagged in
this review

A representative from Richard Reed Ltd responded to this review

Thank you for your kind review. We’re delighted to hear you were happy with the service from start to finish and found the team helpful. We really appreciate your feedback.

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Margaret

Housing & Property

Margaret

Efficient,friendly service

Solicitors tagged in
this review

A representative from Richard Reed Ltd responded to this review

Thank you for your review, Margaret. We’re pleased to hear you found our service efficient and friendly, and we really appreciate you taking the time to share your feedback.

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