Ison Harrison Limited

I would highly recommend Lorna & Harriet at Ison Harrison. My sale turned out to be far more challenging than expected, with two sales falling through and the eventual buyer's solicitor causing significant delays through poor communication and a lack of responsiveness. Throughout the process, Lorna & Harriet were professional, proactive and incredibly supportive. They regularly chased for updates, kept me fully informed, and responded promptly whenever I had questions. Most importantly, they showed genuine understanding and compassion during what became a very stressful and uncertain process. Their guidance, reassurance and persistence were invaluable in getting the sale over the line. I am extremely grateful for their help and would not hesitate to use them again or recommend them to others.

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Lorna Stringwell

Really good experience, made everything easy and really fast to reply.

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Michelle Brawn

This is a lengthy review, but I encourage anyone considering spending a significant amount of money on legal representation to read it carefully. My name is Dr. Malek Mohsen. I am sharing my personal experience with Jonathan Robson, Amardeep Dhillon, Ervin Shakaj, and Ison Harrison. If anyone would like to discuss my experience before instructing any of these individuals or this firm, I would be happy to provide further information.here is my mobile 0789 4252 909 My case began after a recommendation from my solicitor, who referred me to Ison Harrison, specifically Mr. Jonathan Robson. During our initial discussions, he appeared to understand the matter well and advised that, even in the event of losing, my costs would likely not exceed £16,000. I was also informed that I had a strong case supported by witnesses and documentary evidence. I was told that the matter could take some time to reach court, but I was not prepared for the process to continue for several years while legal costs continued to increase. During the course of the case, communication was often inconsistent, and there were extended periods when I received little or no update regarding progress. At one stage, I was referred to counsel, Mr. Amardeep Dhillon, to assess the merits of the case. Unfortunately, my experience of this consultation was disappointing. Despite being charged approximately £2,000 for a one-hour conference, I felt that important aspects of the case had not been fully understood, and several key facts appeared to be misunderstood. As the case progressed, I identified what I believed were errors in documents prepared for court, including issues relating to wording, figures, and dates. When these concerns were raised, I was advised that further meetings with counsel would be required to amend the documents, resulting in additional costs. I found this particularly frustrating as I believed these issues should have been identified and corrected before the documents were provided to me. Another difficulty was the timing of communications. Important documents, often lengthy and complex, were frequently sent late on Fridays with requests for urgent review and response by Monday. Given the volume and complexity of the material, I found it challenging to provide meaningful feedback within such short timeframes. Subsequently, I was referred to Mr. Ervin Shakaj. My expectation was that this would improve the handling of the case and potentially reduce costs. However, I felt that he did not fully appreciate the strengths of the claim and appeared focused on encouraging settlement rather than pursuing the matter through litigation. Throughout the case, I was frequently encouraged to compromise or abandon the claim, despite my belief that there remained reasonable prospects of success. Communication under Mr. Shakaj's management also presented difficulties. Documents that had previously been provided appeared to be requested again, requiring me to resubmit substantial amounts of information. In addition, I often received emails requiring urgent responses while travelling abroad, making it difficult to manage the case effectively. The most disappointing aspect of the matter was the outcome of settlement negotiations. We initially sought approximately £5,000 from the opposing party, yet ultimately reached a settlement requiring me to pay £35,000, despite the case never proceeding to trial. The opposing party's initial position was reportedly between £42,000 and £48,000, eventually settling at £35,000. Given the substantial legal fees I had already incurred, I found this outcome extremely difficult to accept. Over the course of the matter, I paid approximately £20,000 in legal fees, only to be repeatedly advised to settle and abandon the claim. At no stage did I feel confident that my legal team believed in the merits of the case or intended to pursue it vigorously through the court process. I continue to believe that my case had merit and that the UK court system provides a fair opportunity for disputes to be resolved. My dissatisfaction relates not to the legal system itself, but to my experience with the professionals involved in my representation. This review reflects my personal experience and opinions. Others may have different experiences. However, based on the significant financial and emotional investment involved, I believe potential clients should carefully consider their options and conduct thorough research before making a decision. Thank you for taking the time to read my review.

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Jonathan Dalziel Robson

Ervin Shakaj

I couldn't have asked for a better solicitor when buying my home. Tanya was incredibly knowledgeable, professional, and kept me informed every step of the way. What could have been a very stressful process was made completely stress-free thanks to her expertise and calm, reassuring approach. I would highly recommend her to anyone looking for an outstanding lawyer for their property purchase.

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Tanya Hastings

I have now had the pleasure of buying and selling a property through Ison's - on both accounts their team, structure and process have been outstanding. While other firms are [rightly] criticised for online platforms, lack of communication, and a whole range of ambiguity around stages and processes, from the off both Tyler and Nefisa have provided a service that has surpassed my expectations by a considerable margin. Emails receive almost instant replies, updates are available and ready at hand, communication is fantastic and nothing ever feels like you are asking too much - this is, in my opinion, the definition of exceptional service, you feel at the forfront of their considerations. Where challenges or delays do arise, these are clearly conveyed to you with updated timeframes and parameters whilst maintaining realistic timings and expectations. I could not have hoped for two easier transactions - to anyone searching for a good, reliable solicitor(s) for any conveyancing needs, your search has come to an end - instruct Ison's, they are excellent. [As a note, I could not find Tyler Lewis under the selection below, as they have been the central point of contact, please ensure this feedback is recognised within their report, they were exceptional].

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Nefisa Afzal

I would definitely use this solicitor again The professional service we received from Musti could not have been better Kept upto date, and help offered throughout the sale

Conveyancing using Ison Harrison was a really great experience made all the easier by the fantastic help from Musti Uras and Aimee Dockerty. Communication has been one of their strong points and I've felt informed throughout the whole process and everything has gone incredibly smoothly. I would highly recommend their services and would definitely use again. Thanks!

I cannot praise Ison Harrison enough, excellent service throughout my house purchase. Claire (Bingley branch) worked fast and was highly informative at every stage of the process. I was kept updated regularly, all questions were answered promptly and made what could have been a stressful experience feel straightforward and manageable. Professional, efficient, and friendly, I would highly recommend them! Thank you.

Sonia, Oliver and Ellie-Louise are top operators

I used Ison Harrison for a Clinical negligence claim in Leeds which was initially started when I was a minor. Lucy Wells has been a fantastic help, keeping myself informed about the legal process, insurance policy and regular updates through what has been an extremely long process. Communication both on the phone and email have been regular and informative. I would highly recommend Lucy as a solicitor.