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Ison Harrison Limited

4.8 | 1654 Reviews 1,654 Reviews | Title Examination
3,688 Total Company Reviews info icon Title Examination | info icon 3,688 Total Company Reviews Title Examination | info icon 3,688 Total Company Reviews

17 Market Street, Otley, West Yorkshire, LS21 3AF

Accepting new clients

17 Market Street, Otley, West Yorkshire, LS21 3AF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 647487

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Ison Harrison Limited |

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Ison Harrison Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Ison Harrison Limited are accredited by

Family Law Advanced accreditation awarded to Ison Harrison Limited
Immigration Law Advanced accreditation awarded to Ison Harrison Limited
Criminal Litigation accreditation awarded to Ison Harrison Limited

Description

We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ison Harrison Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Ison Harrison Limited are accredited by

Family Law Advanced accreditation awarded to Ison Harrison Limited
Immigration Law Advanced accreditation awarded to Ison Harrison Limited
Criminal Litigation accreditation awarded to Ison Harrison Limited

Description

We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ison Harrison Limited

Meet the team of Ison Harrison Limited

Contact & Locations - Ison Harrison Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

17 Market Street, Otley, West Yorkshire, LS21 3AF

Reviews

4.8 /5 1654 Reviews
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Clients say

What clients say about Ison Harrison Limited

The firm excels in conveyancing, property transactions, probate, wills, immigration, clinical negligence, personal injury and business/contract work. Clients praise clear, prompt communication, legal knowledge and efficiency, often achieving swift, stress‑reducing outcomes. Valued soft skills include empathy, patience, approachability and professionalism; teams are described as reassuring, supportive, proactive and responsive, with strong attention to detail and a client‑focused, helpful manner.

clear communication
professional service
responsive team
knowledgeable staff
efficient process
supportive care
timely updates
helpful guidance
friendly approach
great value

ReviewSolicitors Review List

Profile image of LD

LD

Housing & Property

Highly Recommended

I would highly recommend Lorna & Harriet at Ison Harrison. My sale turned out to be far more challenging than expected, with two sales falling through and the eventual buyer's solicitor causing significant delays through poor communication and a lack of responsiveness. Throughout the process, Lorna & Harriet were professional, proactive and incredibly supportive. They regularly chased for updates, kept me fully informed, and responded promptly whenever I had questions. Most importantly, they showed genuine understanding and compassion during what became a very stressful and uncertain process. Their guidance, reassurance and persistence were invaluable in getting the sale over the line. I am extremely grateful for their help and would not hesitate to use them again or recommend them to others.

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Joseph Hale

Verified

Outstanding Service - highly recommended

I have now had the pleasure of buying and selling a property through Ison's - on both accounts their team, structure and process have been outstanding. While other firms are [rightly] criticised for online platforms, lack of communication, and a whole range of ambiguity around stages and processes, from the off both Tyler and Nefisa have provided a service that has surpassed my expectations by a considerable margin. Emails receive almost instant replies, updates are available and ready at hand, communication is fantastic and nothing ever feels like you are asking too much - this is, in my opinion, the definition of exceptional service, you feel at the forfront of their considerations. Where challenges or delays do arise, these are clearly conveyed to you with updated timeframes and parameters whilst maintaining realistic timings and expectations. I could not have hoped for two easier transactions - to anyone searching for a good, reliable solicitor(s) for any conveyancing needs, your search has come to an end - instruct Ison's, they are excellent. [As a note, I could not find Tyler Lewis under the selection below, as they have been the central point of contact, please ensure this feedback is recognised within their report, they were exceptional].

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Nicola W

Verified
Housing & Property

A professional and efficient service

Rachel and the rest of the team were really helpful with my recent house buying experience. They were friendly, knowledgeable and efficient - I'd recommend them highly.

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Amy Brewster

Housing & Property

Conveyancing at its best

Would just like to share my appreciation to Ison Harrison of Skipton, Particularly Julie and her team. The process was not easy from start to finish with one thing and another, but Julie was always on the ball and ahead of the game. She kept me up to date with developments and kept up communication with the estate agents as well. Incredibly easy to get hold of in comparison to other Solicitors I have used before, and should I ever decide to move again (unlikely) I will be using Julie without a second thought.

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Anonymous

Verified
Housing & Property

The Human Touch

My experience of the sale of my property was an emotional one. Doing this alone and for the first time was daunting. Becks & Chloe didn't just do the usual conveyancing stuff they supported with the process but the empathy and thought to my personal situation is what made the difference. You can find conveyancing solicitors anywhere but when you find people that care - that's what matters. Im so grateful for their support and would recommend Ison Harrison

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Other Reviews

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Pamela Parker

Pamela

I would definitely use this solicitor again The professional service we received from Musti could not have been better Kept upto date, and help offered throughout the sale

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T Robo

A client

Conveyancing using Ison Harrison was a really great experience made all the easier by the fantastic help from Musti Uras and Aimee Dockerty. Communication has been one of their strong points and I've felt informed throughout the whole process and everything has gone incredibly smoothly. I would highly recommend their services and would definitely use again. Thanks!

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Louise Brearley

Louise

I cannot praise Ison Harrison enough, excellent service throughout my house purchase. Claire (Bingley branch) worked fast and was highly informative at every stage of the process. I was kept updated regularly, all questions were answered promptly and made what could have been a stressful experience feel straightforward and manageable. Professional, efficient, and friendly, I would highly recommend them! Thank you.

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Andrew Firbank

Andrew

The conveyancing team, Leashia and Sarah, we're first class. A difficult chain made easier by their speed in answering all queries and dealing with payments. Leashia even called us on completion day whilst she was on holiday to check everything was OK, as Sarah extremely competently handled all matters in her absence. 5 star team!

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Mal Lips

Mal

Ison Harrison Solicitors, the worlds luckiest Solicitors. The reason they are so lucky is that a number of years ago someone made a brilliant decision. That decision was to employ Sonia Hussain. Probably the the worlds greatest employee, she is BRIGHT, SMART, INTELLIGENT, second to none INDUSTRY KNOWLEDGE, she has a skill that people think they have but don't and Sonia has it in abundance, the skill, is ENGAGEMENT. She talks to Muppets like me in a language that I can understand, she has endless patience with Muppets like me who don't understand the first, second and third time, when I would be pulling my hair out, she is calm and professional and keeping it simple. If you are buying or selling a house, I would use Ison Harrison but...... I would insist, the person handling my business would be the BRILLIANT, CHARMING, BRIGHT, CLEVER, SMART, INTELLIGENT Sonia Hussain. To sum it up in one word, SUPERSTAR. Also a mention to Ellie-Louise, also smart, bright, helpful and intelligent. Nearly forgot Oliver [apologies] working like a Trojan keeping everything on track.

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Reviews

4.7 /5 3688 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Ison Harrison Limited

The firm excels in conveyancing, property transactions, probate, wills, immigration, clinical negligence, personal injury and business/contract work. Clients praise clear, prompt communication, legal knowledge and efficiency, often achieving swift, stress‑reducing outcomes. Valued soft skills include empathy, patience, approachability and professionalism; teams are described as reassuring, supportive, proactive and responsive, with strong attention to detail and a client‑focused, helpful manner.

clear communication
professional service
responsive team
knowledgeable staff
efficient process
supportive care
timely updates
helpful guidance
friendly approach
great value

ReviewSolicitors Review List

Profile image of LD

LD

Housing & Property

Highly Recommended

I would highly recommend Lorna & Harriet at Ison Harrison. My sale turned out to be far more challenging than expected, with two sales falling through and the eventual buyer's solicitor causing significant delays through poor communication and a lack of responsiveness. Throughout the process, Lorna & Harriet were professional, proactive and incredibly supportive. They regularly chased for updates, kept me fully informed, and responded promptly whenever I had questions. Most importantly, they showed genuine understanding and compassion during what became a very stressful and uncertain process. Their guidance, reassurance and persistence were invaluable in getting the sale over the line. I am extremely grateful for their help and would not hesitate to use them again or recommend them to others.

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this review

0
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Anonymous

Verified

Would reccomend

Really good experience, made everything easy and really fast to reply.

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Malek

Lost in the bushes with professionals

This is a lengthy review, but I encourage anyone considering spending a significant amount of money on legal representation to read it carefully. My name is Dr. Malek Mohsen. I am sharing my personal experience with Jonathan Robson, Amardeep Dhillon, Ervin Shakaj, and Ison Harrison. If anyone would like to discuss my experience before instructing any of these individuals or this firm, I would be happy to provide further information.here is my mobile 0789 4252 909 My case began after a recommendation from my solicitor, who referred me to Ison Harrison, specifically Mr. Jonathan Robson. During our initial discussions, he appeared to understand the matter well and advised that, even in the event of losing, my costs would likely not exceed £16,000. I was also informed that I had a strong case supported by witnesses and documentary evidence. I was told that the matter could take some time to reach court, but I was not prepared for the process to continue for several years while legal costs continued to increase. During the course of the case, communication was often inconsistent, and there were extended periods when I received little or no update regarding progress. At one stage, I was referred to counsel, Mr. Amardeep Dhillon, to assess the merits of the case. Unfortunately, my experience of this consultation was disappointing. Despite being charged approximately £2,000 for a one-hour conference, I felt that important aspects of the case had not been fully understood, and several key facts appeared to be misunderstood. As the case progressed, I identified what I believed were errors in documents prepared for court, including issues relating to wording, figures, and dates. When these concerns were raised, I was advised that further meetings with counsel would be required to amend the documents, resulting in additional costs. I found this particularly frustrating as I believed these issues should have been identified and corrected before the documents were provided to me. Another difficulty was the timing of communications. Important documents, often lengthy and complex, were frequently sent late on Fridays with requests for urgent review and response by Monday. Given the volume and complexity of the material, I found it challenging to provide meaningful feedback within such short timeframes. Subsequently, I was referred to Mr. Ervin Shakaj. My expectation was that this would improve the handling of the case and potentially reduce costs. However, I felt that he did not fully appreciate the strengths of the claim and appeared focused on encouraging settlement rather than pursuing the matter through litigation. Throughout the case, I was frequently encouraged to compromise or abandon the claim, despite my belief that there remained reasonable prospects of success. Communication under Mr. Shakaj's management also presented difficulties. Documents that had previously been provided appeared to be requested again, requiring me to resubmit substantial amounts of information. In addition, I often received emails requiring urgent responses while travelling abroad, making it difficult to manage the case effectively. The most disappointing aspect of the matter was the outcome of settlement negotiations. We initially sought approximately £5,000 from the opposing party, yet ultimately reached a settlement requiring me to pay £35,000, despite the case never proceeding to trial. The opposing party's initial position was reportedly between £42,000 and £48,000, eventually settling at £35,000. Given the substantial legal fees I had already incurred, I found this outcome extremely difficult to accept. Over the course of the matter, I paid approximately £20,000 in legal fees, only to be repeatedly advised to settle and abandon the claim. At no stage did I feel confident that my legal team believed in the merits of the case or intended to pursue it vigorously through the court process. I continue to believe that my case had merit and that the UK court system provides a fair opportunity for disputes to be resolved. My dissatisfaction relates not to the legal system itself, but to my experience with the professionals involved in my representation. This review reflects my personal experience and opinions. Others may have different experiences. However, based on the significant financial and emotional investment involved, I believe potential clients should carefully consider their options and conduct thorough research before making a decision. Thank you for taking the time to read my review.

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Ky1ie

Verified

Outstanding service

I couldn't have asked for a better solicitor when buying my home. Tanya was incredibly knowledgeable, professional, and kept me informed every step of the way. What could have been a very stressful process was made completely stress-free thanks to her expertise and calm, reassuring approach. I would highly recommend her to anyone looking for an outstanding lawyer for their property purchase.

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Joseph Hale

Verified

Outstanding Service - highly recommended

I have now had the pleasure of buying and selling a property through Ison's - on both accounts their team, structure and process have been outstanding. While other firms are [rightly] criticised for online platforms, lack of communication, and a whole range of ambiguity around stages and processes, from the off both Tyler and Nefisa have provided a service that has surpassed my expectations by a considerable margin. Emails receive almost instant replies, updates are available and ready at hand, communication is fantastic and nothing ever feels like you are asking too much - this is, in my opinion, the definition of exceptional service, you feel at the forfront of their considerations. Where challenges or delays do arise, these are clearly conveyed to you with updated timeframes and parameters whilst maintaining realistic timings and expectations. I could not have hoped for two easier transactions - to anyone searching for a good, reliable solicitor(s) for any conveyancing needs, your search has come to an end - instruct Ison's, they are excellent. [As a note, I could not find Tyler Lewis under the selection below, as they have been the central point of contact, please ensure this feedback is recognised within their report, they were exceptional].

Solicitors tagged in
this review

0
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Other Reviews

Profile image of Pamela Parker

Pamela Parker

Pamela

I would definitely use this solicitor again The professional service we received from Musti could not have been better Kept upto date, and help offered throughout the sale

0
Collected on: Google collection source logo
Profile image of T Robo

T Robo

A client

Conveyancing using Ison Harrison was a really great experience made all the easier by the fantastic help from Musti Uras and Aimee Dockerty. Communication has been one of their strong points and I've felt informed throughout the whole process and everything has gone incredibly smoothly. I would highly recommend their services and would definitely use again. Thanks!

0
Collected on: Google collection source logo
Profile image of Louise Brearley

Louise Brearley

Louise

I cannot praise Ison Harrison enough, excellent service throughout my house purchase. Claire (Bingley branch) worked fast and was highly informative at every stage of the process. I was kept updated regularly, all questions were answered promptly and made what could have been a stressful experience feel straightforward and manageable. Professional, efficient, and friendly, I would highly recommend them! Thank you.

0
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Profile image of Simon Bullock

Simon Bullock

Simon

Sonia, Oliver and Ellie-Louise are top operators

0
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Jessica .lucy. xx

Jessica

I used Ison Harrison for a Clinical negligence claim in Leeds which was initially started when I was a minor. Lucy Wells has been a fantastic help, keeping myself informed about the legal process, insurance policy and regular updates through what has been an extremely long process. Communication both on the phone and email have been regular and informative. I would highly recommend Lucy as a solicitor.

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