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Pepperells Ltd

4.8 | 107 Reviews 107 Reviews | Dispute Resolution
3,835 Total Company Reviews info icon Dispute Resolution | info icon 3,835 Total Company Reviews Dispute Resolution | info icon 3,835 Total Company Reviews

Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

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Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8007671

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
91%
Value for
Money
Value for money: 91%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%
Would
Recommend
Would recommend to friends and family: 95%
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Pepperells Ltd

Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

Reviews

4.8 /5 107 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm’s expertise in conveyancing, family law, wills, probate, property sales and purchases, and general legal advice. Reviews highlight strong knowledge, clear guidance, efficient handling of matters, and the ability to achieve good outcomes within tight timescales. Clients particularly value the team’s professionalism, prompt communication, approachability, empathy, friendliness and reassurance. Many also note that the firm makes complex or stressful legal processes feel straightforward, with staff keeping people well informed, responding quickly, and providing practical support throughout.

Professional service
Clear communication
Prompt responses
Friendly staff
Helpful advice
Efficient process
Knowledgeable solicitors
Supportive throughout
Stress-free experience
Quick completion

ReviewSolicitors Review List

Profile image of Ian Fithian-Franks

Ian Fithian-Franks

Verified
Consumer

Dispute resolution

As expected Mr Keith Haggerty gave me sound advice which enabled me to discuss the dispute with the other party and resolve the issue in my favour without any ongoing ranker.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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Miss F

Verified
Housing & Property

Would not recommend

Paid for advice and correspondence no correspondence was issued and the advice I took did not go well and then the advice changed and was not helpful at all take your money and bill you for letters they do not issue would definitely not use again or recommend at all

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are sorry to hear that you were not satisfied with the outcome of your matter. Should you wish to discuss this further please contact the Client Services Department.

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Tammie Griffiths

Consumer

Steady Guidance Through a Difficult Journey

Over the past two years, I have been involved in a lengthy and often challenging litigation process. Throughout that time, Simon Davies provided steady guidance, honest advice and unwavering professionalism. What stood out most was his ability to remain calm and focused, even when emotions were running high. He never made promises he couldn't keep, but instead provided realistic advice that allowed me to make informed decisions and stay focused on the bigger picture. There were many moments when the process felt overwhelming, but knowing I had someone in my corner who understood both the legal complexities and the importance of achieving a fair outcome made a significant difference. His communication was clear, his advice was practical and his approach was always measured and professional. Thanks to his support and expertise, a chapter of my life that at times felt never-ending has finally reached its conclusion. I am incredibly grateful for his hard work, dedication and persistence throughout the process. I would highly recommend his services to anyone looking for a solicitor who is knowledgeable, professional, approachable and genuinely committed to helping clients navigate difficult circumstances with confidence.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

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Tammie Griffiths

Verified

Expert Guidance Through a Complex Case

Over the past two years, I have been involved in a lengthy and often challenging litigation process. Throughout that time, Simon provided steady guidance, honest advice and unwavering professionalism. What stood out most was his ability to remain calm and focused, even when emotions were running high. He never made promises he couldn't keep, but instead provided realistic advice that allowed me to make informed decisions and stay focused on the bigger picture. There were many moments when the process felt overwhelming, but knowing I had someone in my corner who understood both the legal complexities and the importance of achieving a fair outcome made a significant difference. His communication was clear, his advice was practical and his approach was always measured and professional. Thanks to his support and expertise, a chapter of my life that at times felt never-ending has finally reached its conclusion. I am incredibly grateful for his hard work, dedication and persistence throughout the process. I would highly recommend his services to anyone looking for a solicitor who is knowledgeable, professional, approachable and genuinely committed to helping clients navigate difficult circumstances with confidence.

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PJS

Verified
Consumer

Rubbish

Waste of money as I got the feeling the solicitor was sympathetic to the company I was in dispute with.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are sorry to hear that you were not satisfied with the outcome of your matter. If you would like to discuss this further please contact the Client Services Department.

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Other Reviews

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Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

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this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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susan

Dispute Resolution

susan

Very polite.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Angelina

Dispute Resolution

Angelina

Quite happy with the service.

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Francesca Bridgitte

Litigation / Dispute Resolution

There with the right advice when in dire need of the right support. Thank you

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Renate

Dispute Resolution

Renate

I engaged Simon Davies at pepperells, as my solicitor to take me through the process of gaining a possession order against my Tennant, who was refusing to vacate my property. Simon was very helpful all the way through and always kept me up to date and always promptly returned my calls. He was very swift at completing necessary paperwork for the court. I would recommend his services

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.8 /5 3835 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Pepperells Ltd

Clients praise the firm’s expertise in conveyancing, family law, wills, probate, property sales and purchases, and general legal advice. Reviews highlight strong knowledge, clear guidance, efficient handling of matters, and the ability to achieve good outcomes within tight timescales. Clients particularly value the team’s professionalism, prompt communication, approachability, empathy, friendliness and reassurance. Many also note that the firm makes complex or stressful legal processes feel straightforward, with staff keeping people well informed, responding quickly, and providing practical support throughout.

Professional service
Clear communication
Prompt responses
Friendly staff
Helpful advice
Efficient process
Knowledgeable solicitors
Supportive throughout
Stress-free experience
Quick completion

ReviewSolicitors Review List

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Sandra Carmichael

Verified

Dispute resolution

Rebecca was helpful, liaised with other agencies and family members , to answer questions re my late fathers will and trust .

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Karen kebbell

Verified
Wills, Trusts & Probate

Thamida

Thamida was a lovely approachable lady who shared all the necessary details very clearly.

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Amy Daly

Verified
Employment

Smooth process

I was made redundant at work and was so worried about how to handle it. Becky took care of the whole process from start to finish so I didn’t have to worry.

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Florentina Prichici

Verified

Buying house

I was very happy with the service I received from my solicitor throughout the proces to buy my house .They were very profesional ,helpful and always kept me update throughout the process .They explain everything clearly and were always available if I had a question .I really appreciate all their hard work and will definitely recommended them to anyone buying a house I would like to say a big thank you to Parminder and Cheryl.

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Anonymous

Verified
Family Law

Thank you.

From the first appointment to the last, Emily listened to everything I had to say, very supportive, professional and efficient. Would recommend her to anyone.

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Other Reviews

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Little Acorns

Little

excellent service. Very understanding and gave great advice.

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Ginny Robinson

Ginny

Becky took on our case when other local solicitors shied away. We are most grateful that she did as she has helped us find a way forward when things seemed bleak. She is very professional, friendly and pragmatic. Thank you Becky for sticking with us!

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Glen Gibbins

Glen

Emily has been with us as a family from a long standing family matter and remained professional throughout the case both in and out the court room , acting upon urgent matters without delay bringing it to a resolution that put the children first no matter what and got the best possible outcome we could have ever hoped for, a true dedicated professional who has worked tirelessly with the main aim of been child focused and a true credit to family law.

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Sean Kelly

Housing & Property

Sean

Chloe at Pepperells was wonderful. She provided prompt, concise and helpful communication throughout the process. Unfortunately the buyer’s solicitor was less than efficient but Chloe kept me informed and updated. It was important to me that everything happened swiftly and smoothly and Chloe ensured that was the case. It was greatly appreciated.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear about the service you received from Chloe and we look forward to working with you again in the future. Thankyou for choosing Pepperells

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Selene Mallon

Family Law

Selene

Great solicitor helped me alot would definitely use again if needed, thank you.

Legal experts tagged in
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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Rachel and the team. Thankyou for choosing Pepperells

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