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Pepperells Ltd

4.9 | 126 Reviews 126 Reviews | Employment
3,803 Total Company Reviews info icon Employment | info icon 3,803 Total Company Reviews Employment | info icon 3,803 Total Company Reviews

Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

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Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8007671

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Pepperells Ltd

Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

Reviews

4.9 /5 126 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in conveyancing, wills, probate, family matters and dispute resolution, with strong knowledge in property sales, purchases and estate work. Reviews highlight efficient handling of complex cases, clear legal advice and thorough attention to detail. Clients also value the firm’s soft skills: friendly, approachable and empathetic staff, prompt responses, excellent communication, patience, professionalism and reassurance throughout what can be stressful processes. Many describe the service as seamless, supportive and highly reliable.

Excellent communication
Friendly service
Professional advice
Quick responses
Efficient process
Clear explanations
Supportive staff
Stress free
Knowledgeable team
Helpful guidance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Employment

Employment Law

Reassured me from our first Teams Meeting Gave very good advice and good legal knowledge and communication.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure your feedback is passed onto Simon and the team. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future.

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Roger Lane

Verified
Employment

Great service

Simon was great, courteous and knowledgeable.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure your comments are passed onto Simon and the team. Its great to hear that Simon was courteous and knowledgeable whilst dealing with your matter. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Paul McClarron

Verified
Employment

ID1 form

Required ID 1 form for verification, was given a suitable appointment and the form was quickly completed.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate your positive feedback you have given us, and we look forward to working with you in the future.

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Anonymous

Verified
Employment

Makes legal matters easier to handle

Had to involve a solicitor in work matter involving employee. Becky communicated in an understandable way & delivered letters / correspondence in a timely manner. Would not hesitate to use again should the need arise.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would also like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Rebecca Walker

Verified
Employment

Excellent advice

I received very quick and excellent advice regarding my redundancy document and a very good explanation for all the legal clauses within the document. Thank you Tom!

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure this feedback is passed onto Tom and the team and look forward to working with you in the future. Thankyou for choosing Pepperells

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Other Reviews

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Shauna

Employment

Shauna

They were very responsive, the solicitor was professional, very personable and efficient.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Employment

My issues was sorted out quickly and satisfactory

0
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Steve

Employment

Steve

Friendly and very informative will definitely use again if needed

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Employment

Employment

Excellent, efficient service. Would use again if needed.

0
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Simon

Employment

Simon

After being made redundant due to the Covid Pandemic, I was asked to sign a Settlement Agreement and a Termination Agreement by the company. I was not comfortable with certain clauses within the Agreements so contact Pepperells to seek guidance. Steve Orridge was quick to respond and was able understand and explain the issues I raised. Steve wrote a legal response to my employers outlining my issues and suggestions and was able to change the Clauses in the documents to my benefit and satisfaction. Excellent work and would highly recommend for Employment law issues.

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Reviews

4.8 /5 3803 Reviews
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Star rating
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in conveyancing, wills, probate, family matters and dispute resolution, with strong knowledge in property sales, purchases and estate work. Reviews highlight efficient handling of complex cases, clear legal advice and thorough attention to detail. Clients also value the firm’s soft skills: friendly, approachable and empathetic staff, prompt responses, excellent communication, patience, professionalism and reassurance throughout what can be stressful processes. Many describe the service as seamless, supportive and highly reliable.

Excellent communication
Friendly service
Professional advice
Quick responses
Efficient process
Clear explanations
Supportive staff
Stress free
Knowledgeable team
Helpful guidance

ReviewSolicitors Review List

Profile image of Jennifer Ashton

Jennifer Ashton

Verified

Will and LPA

Laura was professional, knowledgeable and friendly throughout our engagements with her. She explained everything in a very clear way that we could understand.

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Alan Bond

Verified
Housing & Property

Chloe Knight review

Professional, to the point but very friendly and helpful. A pleasure to use her expertise in this matter. Thank you Chloe.

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Barbara Wraith

Verified
Wills, Trusts & Probate

Professional and Helpful

Natalia is a credit to your firm She carried out the drafting and completion of new Wills for myself and my husband Always professional, sensitive and knowledgeable

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Jack Shepherd

Verified
Housing & Property

J̌ack Shepherd

Good initial meeting . Discussion etc and terms of reference.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Beverley and the team. Thankyou for choosing Pepperells

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Matthew Jackson

Verified
Housing & Property

First House Purchase

​I had a brilliant experience working with Michael Marshall at Pepperells for my house purchase. As a first-time home buyer, navigating the conveyancing process could have been overwhelming, but Michael made everything smooth and straightforward. He was exceptionally responsive, clear, and proactive from start to finish. I always felt completely in the loop and well-supported throughout the entire transaction. I highly recommend Michael and the Pepperells team to anyone needing a reliable conveyancing solicitor!

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that Michael made the process of buying your first property smooth and straightforward. We will pass your feedback onto Michael and will be happy to assist you again in the future. Thankyou for choosing Pepperells.

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Other Reviews

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Paul Develter Morley

Paul

Conveying good..police matters..all they want is the call out money they charge..im a disabled service user..ive been ignored..let down and left with a criminal record when I was a victim of a hate campaign..as could get advice..if this is how you treat autistic people then you should be ashamed of yourself..but of course you actually dont care do you..??? Avoid like covid. !!!

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Emma Jasper

Housing & Property

Emma

We had an appointment very quickly with Rebecca, and communication from the office before that appointment was timely and clear. Rebecca understood our issue and gave us really useful information and advice, giving us examples from both sides of the issue to help us be confident in our options. She listened to our concerns well and offered practical advice, which was both clear and useful. Her tone was very professional but also understanding and emphatic, which we appreciated. We felt very reassured by Rebecca's knowledge and advice and it helped our worry immensely.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that Rebecca understood your issue and gave you useful advice. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Steve Jasper

Housing & Property

Steve

Very good service and communication. Answered all our questions and would highly recommend.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Rebecca and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future.

0
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Milvia Serra

Milvia

I was referred to them through NIDAS/Women's Aid, not only communication was slow but also had absolutely no help. During my contact with them my son was abducted 2x by his father, I’ve called and send several emails and got little to no reply. I requested to go to Court and get a CAO in Feb, nothing done. Went court because my ex out an application through (but then withdrew it). You’ll get a lot of empty words like “if you need any help feel free to contact” all for nothing because you’ll email, weeks and months will pass by and you’ll not even get “hello”. They’ll arrange call meeting and call backs with you but won’t call you or explain what or why the call didn’t happen. Reception will tell you “I’ll leave a note and mark ar urgent” trust me, you’ll see no urgency. I’m still waiting for a reply for emails I’ve sent in April. We are now in September. Then told me my legal aid is finished but here I’m am, still enduring abuse from my ex, my son remains missing school and no guidance at all on next steps. When I first got in touch I felt a light at the end of the tunnel but it was just a illusion. I’ve now just given up because I have no mental capacity to fight.. maybe when something more serious happen to us, someone will try “care” or try do their job.

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Julie Robinson

Julie

My Sale completed on Wednesday 26th August. My entire proceeds are 'missing'. No sense of urgency from Pepperells but then they have had their fee. Now 10 days of endless phone calls and sleepless nights. Still no proceeds.

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