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Pepperells Ltd

4.9 | 295 Reviews 295 Reviews | Family Law
3,823 Total Company Reviews info icon Family Law | info icon 3,823 Total Company Reviews Family Law | info icon 3,823 Total Company Reviews

Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

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Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8007671

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Pepperells Ltd

Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

Reviews

4.9 /5 295 Reviews
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Rating

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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in conveyancing, wills, probate, family matters, redundancy advice and property transactions. Reviews highlight a strong ability to handle home purchases and sales, mirror wills, LPAs and estate administration with care and efficiency. Clients particularly value the team’s clear communication, prompt responses, professionalism, friendliness, empathy and reassuring manner. The firm is also described as knowledgeable, thorough, proactive and supportive, making stressful legal processes feel straightforward and well managed.

Friendly staff
Quick service
Professional advice
Clear communication
Helpful support
Efficient process
Approachable solicitors
Knowledgeable team
Excellent updates
Stress-free experience

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Remarkable support

Chloe provided me with an incredible support with my divorce and kept me informed about each stage of the process giving lots of explanations.

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Madara Muceniece

Verified
Family Law

Amazing service

Simon was my solicitor he always listened to what I had to say with full concentration, I would definitely use his services in the future if I need it. Honestly couldn’t recommend him more.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that you were happy with the service from Simon and would recommend him. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Lesley Bolton

Verified
Family Law

Family Law

I cannot recommend my family law solicitor highly enough. From start to finish, Emily Bailey was absolutely amazing. She was professional, compassionate, and always took the time to explain everything clearly, making an incredibly stressful situation much easier to deal with. Her dedication, knowledge, and support throughout my case gave me confidence every step of the way. I always felt listened to, respected, and that she genuinely cared about achieving the best outcome for my family. Thank you for your hard work, kindness, and unwavering support. I am truly grateful and would recommend your services to anyone needing an outstanding family law solicitor.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are so pleased to hear this brilliant feedback for Emily and will ensure it is passed onto her. Thank you for choosing Pepperells

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Anonymous

Verified
Family Law

Good practical advice

Simon evaluated the case well and explained the background in laymans terms.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that Simon explained everything clearly throughout your matter. We would like to thank you for choosing Pepperells and we look forward to assisting you in the future.

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Anonymous

Verified
Family Law

Financial order

All sorted in a timely manor responded to emails and also sorted out my will Thank you

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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Other Reviews

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Selene Mallon

Family Law

Selene

Great solicitor helped me alot would definitely use again if needed, thank you.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Rachel and the team. Thankyou for choosing Pepperells

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Martin Chester

Family Law

Martin

Very helpful did wot was needed

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We will pass this onto Rachel and the team. Thank you for choosing Pepperells.

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Milvia Serra

Milvia

I was referred to them through NIDAS/Women's Aid, not only communication was slow but also had absolutely no help. During my contact with them my son was abducted 2x by his father, I’ve called and send several emails and got little to no reply. I requested to go to Court and get a CAO in Feb, nothing done. Went court because my ex out an application through (but then withdrew it). You’ll get a lot of empty words like “if you need any help feel free to contact” all for nothing because you’ll email, weeks and months will pass by and you’ll not even get “hello”. They’ll arrange call meeting and call backs with you but won’t call you or explain what or why the call didn’t happen. Reception will tell you “I’ll leave a note and mark ar urgent” trust me, you’ll see no urgency. I’m still waiting for a reply for emails I’ve sent in April. We are now in September. Then told me my legal aid is finished but here I’m am, still enduring abuse from my ex, my son remains missing school and no guidance at all on next steps. When I first got in touch I felt a light at the end of the tunnel but it was just a illusion. I’ve now just given up because I have no mental capacity to fight.. maybe when something more serious happen to us, someone will try “care” or try do their job.

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The Terk

The

If it was possible to do zero stars I would .. I was just about to actually name and shame a certain person but in doing that this could affect us in the long run. ... But after seeing they offer a service for child abduction I'm gonna hazard a guess that the whole Grimsby branch is a shambles I mean accidents are one thing but knowingly committing an offence then ghosting when caught out... Just wow...

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d

Family Law

A client

Have dealt with Rachel from the Grimsby branch kept me upto date with everything, communication skills and understanding was first class. I would strongly recommed them.

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A representative from Pepperells Ltd responded to this review

Thank you for reviewing our service. Its great to read you would recommend Rachel to others. Thank you for using us at Pepperells.

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Reviews

4.8 /5 3823 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in conveyancing, wills, probate, family matters, redundancy advice and property transactions. Reviews highlight a strong ability to handle home purchases and sales, mirror wills, LPAs and estate administration with care and efficiency. Clients particularly value the team’s clear communication, prompt responses, professionalism, friendliness, empathy and reassuring manner. The firm is also described as knowledgeable, thorough, proactive and supportive, making stressful legal processes feel straightforward and well managed.

Friendly staff
Quick service
Professional advice
Clear communication
Helpful support
Efficient process
Approachable solicitors
Knowledgeable team
Excellent updates
Stress-free experience

ReviewSolicitors Review List

Profile image of Paul Scott

Paul Scott

Verified
Wills, Trusts & Probate

Updating a will

Teigan Smith of the Grimsby branch was helpful, friendly and professional, a pleasure to do business with under the circumstances

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

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Janet Hesslewood

Verified
Wills, Trusts & Probate

Probate

Quick and efficient Very pleasant mmmmmmm

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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Glynn Turner

Verified
Employment

Settlement agreement

Quick, professional and friendly process. Thankyou

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Leah and the team.

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Margaret Brown

Verified
Wills, Trusts & Probate

Will update

Teigan Smith was helpful friendly and very professional. It was done quickly and easily for me which I did appreciate.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

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Anonymous

Verified
Housing & Property

House purchase

I couldn’t be happier with the service I received from my solicitor throughout the purchase of my new home. They were professional, approachable, and incredibly helpful from start to finish. They made what can often be a stressful and complicated process feel straightforward and easy. Communication was excellent, they kept me informed at every stage, and they were always quick to answer any questions I had. Their attention to detail and commitment to making the whole process as smooth as possible really stood out. I felt completely supported and confident throughout the purchase. I would highly recommend their services to anyone looking for a knowledgeable, reliable, and genuinely helpful solicitor. An excellent experience from beginning to end!

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that Michael made the process feel straight forward and easy and that you were kept informed at every stage. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Other Reviews

Profile image of Sean Kelly

Sean Kelly

Housing & Property

Sean

Chloe at Pepperells was wonderful. She provided prompt, concise and helpful communication throughout the process. Unfortunately the buyer’s solicitor was less than efficient but Chloe kept me informed and updated. It was important to me that everything happened swiftly and smoothly and Chloe ensured that was the case. It was greatly appreciated.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear about the service you received from Chloe and we look forward to working with you again in the future. Thankyou for choosing Pepperells

0
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Selene Mallon

Family Law

Selene

Great solicitor helped me alot would definitely use again if needed, thank you.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Rachel and the team. Thankyou for choosing Pepperells

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Mary Bell

Notary

Mary

Rebecca has always been helpful and friendly when we have had appointments with her and I would recommend Pepperells to family and friends if they needed legal advice. Staff are very friendly as well.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Rebecca and the team, Thankyou for choosing Pepperells.

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chris brewer

Wills, Trusts & Probate

chris

Can not praise beçky at pepperdines enough.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review and for choosing Pepperells. We look forward to working with you in the future.

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Adrian Newton

Employment

Adrian

Very efficient and good advise.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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