Russell & Russell Solicitors LLP logo

Russell & Russell Solicitors LLP

4.8 | 248 Reviews 248 Reviews | Commercial Property
1,933 Total Company Reviews info icon Commercial Property | info icon 1,933 Total Company Reviews Commercial Property | info icon 1,933 Total Company Reviews

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Accepting new clients

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657326

Visit website
Russell & Russell Solicitors LLP |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Russell & Russell Solicitors LLP

Contact & Locations - Russell & Russell Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Reviews

4.8 /5 248 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm for strong conveyancing, wills, probate, remortgage and personal injury expertise. Reviews highlight efficiency, clear communication, thoroughness and timely completions. Staff are described as professional, approachable and knowledgeable; clients value responsiveness, patience, empathy and supportive guidance that reduces stress. The team is seen as proactive, organised and trustworthy, delivering friendly, human and reliable service across repeat matters.

Excellent communication
Professional staff
Quick responses
Friendly service
Efficient process
Stress‑reducing support
Knowledgeable solicitors
Approachable team
Reliable service
Clear explanations

ReviewSolicitors Review List

Profile image of Zoe Strong

Zoe Strong

Verified
Housing & Property

Russell & Russell Were Excellent

I used Russell & Russell for the conveyancing on a property I was purchasing, at the recommendation of a friend and I have been incredibly impressed with them throughout the whole process. Everyone I have spoken to at the firm has been brilliant, they have always been polite and friendly and have worked very quickly throughout the whole sale process. I will definitely be using them again and highly recommend them.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nicola P

Nicola P

Housing & Property

House Purchase

First class service received purchasing a house. Very professional and kept us up to date on all on-goings in a timely manner. Approachable /friendly, excellent at responding to our many questions and providing good legal advice. Thank you so much Myles.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for choosing our firm for your house purchase, Nicola. We are glad you experienced such an efficient and friendly service from Myles, and we wish you all the very best in your new home.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Andrew Smith & Leanne Smith

Andrew Smith & Leanne Smith

Verified
Housing & Property

Outstanding Service from Start to Finish

We couldn’t be happier with the service we received throughout the sale of our house. From start to finish, the team was professional, efficient, and incredibly supportive. Communication was excellent—we were kept updated every step of the way, and any questions we had were answered promptly. The whole process was handled smoothly, making what can often be a stressful experience feel much more manageable. Their attention to detail, organisation, and commitment to getting everything completed on time gave us complete confidence throughout. A huge thank you to everyone especially Michele and Adina involved for helping us reach completion and making our move into our new home possible. We wouldn’t hesitate to recommend your services to anyone looking for a reliable and professional solicitor.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you so much for the fantastic review, Andrew & Leanne, and a huge congratulations on your move! We are absolutely delighted to hear that you couldn’t be happier with the service you received during the sale of your house. Thank you for your high recommendation, and we wish you all the very best as you settle in!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Abdul Samad

Abdul Samad

Verified
Housing & Property

Re-mortgage

Straight forward, always available, took the stress out of the experience.

from Russell & Russell Solicitors LLP

Thank you for the wonderful review, Abdul! We are delighted to hear that we could take the stress out of your re-mortgage process. Being consistently available and keeping things straightforward is exactly what we aim for, and we truly appreciate you taking the time to share your experience!

0
Collected on: ReviewSolicitor collection source logo
Profile image of James

James

Verified
Housing & Property

Thank you! Karen and Diane

Predominantly dealt with Karen and Diane for the sale/purchase. Both were excellent at providing information and updates throughout and no call, email or query felt like too much. Very human and personable communication which helped to keep me relaxed during what is a stressful time. Having used Russell and Russell for the purchase of two properties and the purchase of another, I would highly recommend and won't hesitate to use them again for future transactions.

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you so much for your highly recommended review, James! A double purchase and a sale is a massive undertaking, and we are absolutely honored that you have trusted Russell & Russell for three of your property transactions now. Knowing you wouldn't hesitate to use us again is the ultimate compliment. We are so glad that Karen and Diane were there to anchor you through it all. Thank you for your continued loyalty, and we wish you all the best in your new home!

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Grace Scoble

Grace Scoble

Housing & Property

Grace

Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

0
Collected on: Google collection source logo
Profile image of Stephanie Simpson

Stephanie Simpson

Housing & Property

Stephanie

Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

0
Collected on: Google collection source logo
Profile image of Penny Woods

Penny Woods

Penny

Amazing conveyancing specialist... just completed and Russell and Russell were fantastic. We want to give a particular shout out to Janine who remained professional and calm...even when things were stressful. It is a wonderful team and even if our main point of contact wasn't available someone was always available to answer our questions...fantastic communication we can't recommend them enough Thank you all so much

from Russell & Russell Solicitors LLP

Thank you so much for your glowing review, Penny. We’re delighted Janine made such a positive impression with her professionalism and calm approach during a stressful time. It’s great to hear the team’s communication and availability were consistently reliable, and that you felt supported throughout the conveyancing process.

0
Collected on: Google collection source logo
Profile image of Carl

Carl

Housing & Property

Carl

Sandra was absolutely fantastic with the sale and purchase of our new home. Always answered the phone and had a very pragmatic approach to what felt like a complex purchase. Would 100% recommend to anyone.

Russell & Russell Solicitors LLP

Thank you very much for your kind review, Carl. We’re delighted to hear that Sandra provided such fantastic support throughout the sale and purchase of your new home. It’s wonderful to know that her pragmatic approach and responsiveness made a complex process feel manageable. Your recommendation means a great deal to us.

0
Collected on: Google collection source logo
Profile image of Miguel

Miguel

Housing & Property

Miguel

I Wasnt actually asked to write this review but have gone out my way to do it. R&R were apointed by a mortgage lender for their side of things. I had a look at their reviews and was worried about some saying slow service ect but I just wanted to say Ammarah was fantastic. Very reliable and good comunication and got everything sorted swiftly once I had explained we were looking to get it done asap to complete on another auction property. Thank you

Russell & Russell Solicitors LLP

Thank you for taking the time to leave this review, Miguel. We’re delighted to hear that Ammarah provided reliable, swift, and clear support, ensuring everything was handled efficiently for your property completion. Your kind words and recommendation mean a great deal, and we’ll be sure to pass them on. Kind regards, Russell & Russell Solicitors LLP

0
Collected on: Google collection source logo

Reviews

4.7 /5 1933 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm for strong conveyancing, wills, probate, remortgage and personal injury expertise. Reviews highlight efficiency, clear communication, thoroughness and timely completions. Staff are described as professional, approachable and knowledgeable; clients value responsiveness, patience, empathy and supportive guidance that reduces stress. The team is seen as proactive, organised and trustworthy, delivering friendly, human and reliable service across repeat matters.

Excellent communication
Professional staff
Quick responses
Friendly service
Efficient process
Stress‑reducing support
Knowledgeable solicitors
Approachable team
Reliable service
Clear explanations

ReviewSolicitors Review List

Profile image of Zoe Strong

Zoe Strong

Verified
Housing & Property

Russell & Russell Were Excellent

I used Russell & Russell for the conveyancing on a property I was purchasing, at the recommendation of a friend and I have been incredibly impressed with them throughout the whole process. Everyone I have spoken to at the firm has been brilliant, they have always been polite and friendly and have worked very quickly throughout the whole sale process. I will definitely be using them again and highly recommend them.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Matt Salt

Matt Salt

Verified
Housing & Property

Proactive and efficient

Lucy was always one step ahead resulting in a seamless experience from start to finish. Thank you Lucy 😊

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of PJ Coleman

PJ Coleman

Verified
Housing & Property

Laura Muir

Excellent service from start to finish with Laura. Professional, reliable, and easy to deal with. I would happily recommend to others.

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for taking the time to share your positive experience, PJ. Reliability and professionalism are core pillars of our service, and we are pleased to hear that Laura demonstrated these qualities throughout your matter. We greatly appreciate your recommendation and your business.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Davie

Davie

Verified
Housing & Property

Amazing Communication

Right from the start Michele and her team were brilliant to deal with. Continuous communication throughout the process, with queries and emails responded to almost instantly. I can honestly say that dealing with Michele and the team at Russell & Russell was smoothest part of our buying journey. It's refreshing to see that great service still exists. Thank you from all of us. Davie

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for the fantastic review, Davie! We are delighted that Michele and the team at Russell & Russell made your property purchase so smooth with our lightning-fast communication. Your high praise for our customer service means the world to us. Best wishes to you and the family in your new home!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nicola P

Nicola P

Housing & Property

House Purchase

First class service received purchasing a house. Very professional and kept us up to date on all on-goings in a timely manner. Approachable /friendly, excellent at responding to our many questions and providing good legal advice. Thank you so much Myles.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for choosing our firm for your house purchase, Nicola. We are glad you experienced such an efficient and friendly service from Myles, and we wish you all the very best in your new home.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of paul pritchard

paul pritchard

paul

Great staff and happy to help

0
Collected on: Google collection source logo
Profile image of Nigel Hurst

Nigel Hurst

Nigel

Straight forward service. Easy to understand

from Russell & Russell Solicitors LLP

Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

0
Collected on: Google collection source logo
Profile image of Danny Harwood

Danny Harwood

Danny

If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this

A representative from Russell & Russell Solicitors LLP responded to this review

Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell

1
Collected on: Google collection source logo
Profile image of Grace Scoble

Grace Scoble

Housing & Property

Grace

Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

0
Collected on: Google collection source logo
Profile image of Stephanie Simpson

Stephanie Simpson

Housing & Property

Stephanie

Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear