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Ellisons

5.0 | 37 Reviews 37 Reviews | Accidents in the Home You Rent
1,644 Total Company Reviews info icon Accidents in the Home You Rent | info icon 1,644 Total Company Reviews Accidents in the Home You Rent | info icon 1,644 Total Company Reviews

100 New London Road, Chelmsford, Essex, CM2 0RG

Accepting new clients

100 New London Road, Chelmsford, Essex, CM2 0RG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 665045

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Ellisons Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ellisons

Contact & Locations - Ellisons

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

100 New London Road, Chelmsford, Essex, CM2 0RG

Reviews

5.0 /5 37 Reviews
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Clients say

What clients say about Ellisons

Clients praise the firm’s expertise across conveyancing, wills and LPAs, probate, family and divorce matters, immigration and visa applications, employment issues, disputes and personal injury claims. Reviews highlight strong technical knowledge, careful handling of complex matters and consistently successful outcomes. Client-valued soft skills include excellent communication, clear explanations, responsiveness, patience, empathy, reassurance and a professional yet friendly approach. The team is also described as efficient, proactive, organised and supportive, making stressful processes feel straightforward and well managed.

Excellent communication
Professional service
Efficient handling
Clear explanations
Friendly approach
Reassuring support
Prompt responses
Knowledgeable team
Stress-free process
Attention to detail

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Anthony Clark

Verified
Personal Injury

Highly recommend

I cannot fault the service I received and I would highly recommend. We had the same solicitor throughout which made everything so much easier as they knew our case inside out. We received regular updates throughout and everything was very clearly explained to ensure we understood everything. The service was professional and friendly and would happily use again.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're delighted to hear that you felt well supported throughout your injury matter. Thank you for choosing Ellisons!

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Anonymous

Verified
Personal Injury

Hassle free experience

Stevan and his team assisted me in claiming compensation for a wrist injury. They were professional throughout the process, friendly and helpful. I would definitely recommend.

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mr m forward

Verified
Personal Injury

accident claim

very professionable and helpfull and understanding my concerns would not hesitate in recommending bernice spurgeon

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Anonymous

Verified
Personal Injury

Excellent service

Stevan was an excellent solicitor for us, considerate, kind and easy to work with. He made sure we understood each part of the process, and through his experience and professionalism secured an excellent outcome.

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Anonymous

Verified
Personal Injury

Highly recommended

Ellisons showed committment and care from our initial enquiry about a personal injury claim. Stevan's clear and timely communication made us feel consistently supported and reassured that everything was being handled professionally and in a timely way. He was responsive, patient with us and took time to explain steps in the legal process and answer any questions we had, giving us expert advice in an empathetic and straight-forward manner. This resulted in minimal stress and uncertainty, which we are very grateful for. The firm acted with integrity and charged reasonable fees for their service. We’re grateful to have had Stevan and the Ellisons team on our side and we would recommend them highly.

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Reviews

4.9 /5 1644 Reviews
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Clients say

What clients say about Ellisons

Clients praise the firm’s expertise across conveyancing, wills and LPAs, probate, family and divorce matters, immigration and visa applications, employment issues, disputes and personal injury claims. Reviews highlight strong technical knowledge, careful handling of complex matters and consistently successful outcomes. Client-valued soft skills include excellent communication, clear explanations, responsiveness, patience, empathy, reassurance and a professional yet friendly approach. The team is also described as efficient, proactive, organised and supportive, making stressful processes feel straightforward and well managed.

Excellent communication
Professional service
Efficient handling
Clear explanations
Friendly approach
Reassuring support
Prompt responses
Knowledgeable team
Stress-free process
Attention to detail

ReviewSolicitors Review List

Profile image of K Nightingale

K Nightingale

Verified
Housing & Property

Thank you

Carly and her team have been fantastic through the whole process of selling my property. Carly was always happy to answer questions and gave me so much support when the buyer was being tricky. I can not thank Carly and her team for making the process so easy.

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SW

Verified
Family Law

Initial Meeting

Anna was very helpful and informative. She gave me a great deal of information and was very clear about the next steps to take. I felt very supported and reassured during the meeting. I would definitely recommend Anna to anyone seeking similar advice.

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Clare Rowe

Company Law

Shareholders Agreement

I received an excellent service from Abigail in helping me produce a shareholders agreement. I had no knowledge in this area and I found her extremly helpful.

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James B

Verified
Housing & Property

Top Experience

Fantastic service from Bethan throughout the house purchase. Professional, efficient and always on the ball. Communication was excellent and she made the whole process straightforward and really stress-free. A real credit to the firm. Would highly recommend and will use again!

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A representative from Ellisons Legal LLP responded to this review

Hi James, thank you for taking the time to leave a review. We're so pleased you had a positive experience using Ellisons!

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Anonymous

Verified
Wills, Trusts & Probate

Excellent Service

We needed to update our wills and set up Power of Attorney. Ellisons had dealt with our original wills and it made sense to use them again. The service we received was excellent with everything being clearly explained. Amy and Olivia were patient and professional at all times. We would have no hesitation in recommending Ellisons.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're delighted that you chose to return to Ellisons to update your Wills and arrange your Powers of Attorney. We'll be sure to pass on your kind words to Amy and Olivia. Thank you for your recommendation and for continuing to place your trust in Ellisons!

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Other Reviews

Profile image of Paula Obrien

Paula Obrien

Housing & Property

Paula

Marion Knocker and her team were absolutely Amazing dealing with my sale and purchase. Nothing was too much and always put me at ease when I got a little stressed. Highly recommend. Thank you for everything. 👌🤗

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Marion and her team provided such excellent support throughout your sale and purchase, and helped put you at ease during what can be a stressful process. We'll be sure to pass on your kind words to Marion and the team. Thank you for your recommendation, and we wish you all the best in your new home!

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Clare Vickers

Clare

Very unhappy to receive a bill above what was estimated for my case, two weeks after the case was closed. At no point during the process was I notified that the number of hours would be increased from the estimated and I only found out upon receiving the bill. All I can say is that the timekeeping on jobs is either not tracked properly, or this is a way to make a bit of extra money and then point to the small print. I would never have gotten away with whacking my clients with an unexpected bill, having not given them notification at the time that hours spent on the job were going over the original estimate quoted. Very disappointed and upset with the lack of communication, I feel like I’ve been played here and have no choice but to find the money to pay for something I had no idea I was being charged for. Who operates like this?! Edit, in response to Ellison's reply: I am not disputing that the case may have required more time than you originally quoted. I am shocked that I wasn't notified at the time and only found out 2 weeks later when the bill was sent to me. If notified at the time, this could have been agreed and covered by the other party yet now I am out of pocket at the end of a very stressful experience. I've been told by your colleague that this is being looked into further following a phone call.

We are sorry to hear of your disappointment. We are committed to providing clear information regarding the scope of our services and the basis of our charges, both of which are set out in our retainer documentation. As our professional obligations of confidentiality prevent us from discussing the details of any individual matter in a public forum, we would welcome the opportunity to address your concerns directly. Should you wish to do so, please do not hesitate to contact us.

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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

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Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

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mark hunter

mark

A thoroughly professional company and immensely experienced.

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