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Ellisons

4.9 | 605 Reviews 605 Reviews | Post Death Estate Administration
1,624 Total Company Reviews info icon Post Death Estate Administration | info icon 1,624 Total Company Reviews Post Death Estate Administration | info icon 1,624 Total Company Reviews

100 New London Road, Chelmsford, Essex, CM2 0RG

Accepting new clients

100 New London Road, Chelmsford, Essex, CM2 0RG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 665045

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Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ellisons

Meet the team of Ellisons

Contact & Locations - Ellisons

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

100 New London Road, Chelmsford, Essex, CM2 0RG

Reviews

4.9 /5 605 Reviews
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Clients say

What clients say about Ellisons

The firm is praised for expertise across conveyancing, wills and LPAs, probate, immigration and citizenship applications, family law, employment, disputes and personal injury. Clients value its ability to handle complex matters efficiently and accurately, with clear guidance throughout. Soft skills repeatedly highlighted include professionalism, responsiveness, patience, empathy, friendliness and strong communication. The team is seen as approachable, reassuring and diligent, making stressful legal processes feel manageable and well supported, while keeping clients fully informed at every stage.

Professional service
Clear communication
Helpful support
Knowledgeable team
Efficient handling
Friendly approach
Responsive updates
Expert guidance
Supportive throughout
Stress-free process

ReviewSolicitors Review List

Profile image of Steve Hurst

Steve Hurst

Verified
Wills, Trusts & Probate

New Will preparation

Lauren was a pleasure to deal with and explained everything as clearly as possible. It was a little complicated but Lauren made sure we understood all aspects before completing the final versions for my wife and I.

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Barry Welch

Will preparation service

We were able to prepare our joint Wills assisted by the very knowledgable and friendly personnel who gave us the benefit of good advice and expertise.

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anonymous

Verified
Wills, Trusts & Probate

Ellisons

All the staff at Ellisons were superb friendly but professional. Excellent service at all times.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We’re so pleased that you had a positive experience using Ellisons. We really appreciate you taking the time to share your feedback.

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Martin

Verified
Wills, Trusts & Probate

Clear and timely process

From the initial appointment with Megan to discuss my circumstances through to signing of the will, the whole process was handled efficiently and timely. Megan was able to advise on a number of issues that I raised and was also able to advise on other issues I had not considered. A very professional service that I will use again as circumstances arise.

Legal experts tagged in
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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We’re so pleased that you had a positive experience using Ellisons for your Will. We really appreciate you taking the time to share your feedback and we will pass your feedback on to Megan.

0
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Sandra

Verified
Wills, Trusts & Probate

My Will and Powers of Attorney

I have used Ellisons for a few years now for various legal matters. This time was for my will and Powers of Attorney. I found them to be very efficient and helpful and friendly. Will definitely be using them again should I have need to and I would highly recommend them.

Legal experts tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We’re so pleased that you had a positive experience using Ellisons for your Will and Power of Attorney. We really appreciate you taking the time to share your feedback.

0
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Other Reviews

Profile image of Spencer Davis

Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

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Peter Herring

Wills, Trusts & Probate

Peter

My wife and I had our Wills and Lasting Powers of Attorney prepared by Amy and her team, and we highly recommend Ellisons as a go-to law firm for wills, LPAs and inheritance tax advice. Everyone we dealt with was friendly, approachable and very knowledgeable, taking the time to clearly explain each step of the will writing and Lasting Power of Attorney process and providing helpful guidance on inheritance tax planning. The entire experience was professional, efficient and incredibly smooth from start to finish. We wouldn’t hesitate to recommend Ellisons to anyone looking for reliable solicitors for wills, inheritance tax advice and LPAs.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes

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Rob

Wills, Trusts & Probate

Rob

I instructed Ellisons in connection with matters concerning Wills & Probate. I found the advice and professional approach of Amy Burton to be first class. I would highly recommend their services.

Solicitors tagged in
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Thank you for taking the time to leave a review, we will pass your comments onto Amy.

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Sue Armstrong

Sue

I was introduced to Ellisons last year when I was volunteering at Thingymagics cafe for carers & their loved ones with Denentia.Ellisons fund this once a month.I spoke to Spencer Davis & he was so helpful regarding Power of Attorney & others concerns regarding my mum.When my mum passed away in January,I used Ellisons for the sale of her house.Shah Bakar has been so helpful,keeping us updated via email or by telephone.The sale went through very smoothly.I will definitely use them again if needed in the future..A big thank you Shah.

Hi Sue, thank you for taking the time to leave a review. We really appreciate your feedback and will be sure to pass your kind comments on to Shah and Spencer.

0
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Alan

Alan

Friendly I was helping my partner to sort will out quite expensive but you do get quality service

A representative from Ellisons Legal LLP responded to this review

Hi Alan, thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments on to the team. Kind regards. Ellisons

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Reviews

4.9 /5 1624 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Ellisons

The firm is praised for expertise across conveyancing, wills and LPAs, probate, immigration and citizenship applications, family law, employment, disputes and personal injury. Clients value its ability to handle complex matters efficiently and accurately, with clear guidance throughout. Soft skills repeatedly highlighted include professionalism, responsiveness, patience, empathy, friendliness and strong communication. The team is seen as approachable, reassuring and diligent, making stressful legal processes feel manageable and well supported, while keeping clients fully informed at every stage.

Professional service
Clear communication
Helpful support
Knowledgeable team
Efficient handling
Friendly approach
Responsive updates
Expert guidance
Supportive throughout
Stress-free process

ReviewSolicitors Review List

Profile image of Tony Mason

Tony Mason

Verified
Housing & Property

My leasehold flat sale

It was a long and frustrating and experience. Many things to overcome and not helped by the Property Managing Company not having up to date accounts but the whole team managed to get it completed. A particular thanks to Marion Knocker for her work

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M Dhawan

Verified
Immigration Law

Excellent Service and Support

I am very happy with the service and support I received from Meenal. She was very helpful, professional and supportive throughout my visa process, and I am delighted that my visa application was successfully granted. Her guidance and suggestions were clear and extremely helpful. I truly appreciate all her help and would definitely recommend her service. Thank you, Meenal!

0
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Anthony Clark

Verified
Personal Injury

Highly recommend

I cannot fault the service I received and I would highly recommend. We had the same solicitor throughout which made everything so much easier as they knew our case inside out. We received regular updates throughout and everything was very clearly explained to ensure we understood everything. The service was professional and friendly and would happily use again.

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Amazing Support

Verified

Support throughout

Samantha, Lisa and the team were amazing from start to finish; and have kept me going throughout - i couldn't recommend them any higher.

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Robert

Verified

Initial Meeting

I was very nervous before meeting Anna but found she was very friendly, understanding and empathetic at our first meeting which was to discuss how to deal with the financial settlement during divorce from my wife. I’m finding the whole situation very emotional and overwhelming but Anna has helped me to understand the process. Fortunately the divorce is amicable so I’m hopeful the legal process will be as smooth as possible and my wife and I will be able to complete Resolution Together satisfactorily with Anna’s advice and support.

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Other Reviews

Profile image of Paula Obrien

Paula Obrien

Paula

Marion Knocker and her team were absolutely Amazing dealing with my sale and purchase. Nothing was too much and always put me at ease when I got a little stressed. Highly recommend. Thank you for everything. 👌🤗

0
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Clare Vickers

Clare

Very unhappy to receive a bill above what was estimated for my case, two weeks after the case was closed. At no point during the process was I notified that the number of hours would be increased from the estimated and I only found out upon receiving the bill. All I can say is that the timekeeping on jobs is either not tracked properly, or this is a way to make a bit of extra money and then point to the small print. I would never have gotten away with whacking my clients with an unexpected bill, having not given them notification at the time that hours spent on the job were going over the original estimate quoted. Very disappointed and upset with the lack of communication, I feel like I’ve been played here and have no choice but to find the money to pay for something I had no idea I was being charged for. Who operates like this?! Edit, in response to Ellison's reply: I am not disputing that the case may have required more time than you originally quoted. I am shocked that I wasn't notified at the time and only found out 2 weeks later when the bill was sent to me. If notified at the time, this could have been agreed and covered by the other party yet now I am out of pocket at the end of a very stressful experience. I've been told by your colleague that this is being looked into further following a phone call.

We are sorry to hear of your disappointment. We are committed to providing clear information regarding the scope of our services and the basis of our charges, both of which are set out in our retainer documentation. As our professional obligations of confidentiality prevent us from discussing the details of any individual matter in a public forum, we would welcome the opportunity to address your concerns directly. Should you wish to do so, please do not hesitate to contact us.

0
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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

0
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Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

Legal experts tagged in
this review

0
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mark hunter

mark

A thoroughly professional company and immensely experienced.

0
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