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Russell & Russell Solicitors LLP

4.8 | 288 Reviews 288 Reviews | Lasting Powers
1,957 Total Company Reviews info icon Lasting Powers | info icon 1,957 Total Company Reviews Lasting Powers | info icon 1,957 Total Company Reviews

Atria, Spa Road, Bolton, Greater Manchester, BL1 4AG

01204 399299

Accepting new clients

Atria, Spa Road, Bolton, Greater Manchester, BL1 4AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 653317

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Russell & Russell Solicitors LLP |

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4.8
Excellent
288 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
• Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

4.7
Excellent
1,957 Reviews
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
• Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

Meet the team of Russell & Russell Solicitors LLP

Ian Robinson

Ian Robinson

Paralegal

4.7 6
David Kitchen

David Kitchen

Partner

5.0 4
Zoe Harryman

Zoe Harryman

Partner

5.0 3
Gulrez Khan

Gulrez Khan

CILEX Advanced Paralegal

5.0 1
Catherine Egan

Catherine Egan

Fee Earner

5.0 1
Janine Naylor

Janine Naylor

Licensed Conveyancer

5.0 1
Martin Rogers

Martin Rogers

Paralegal

4.0 1
Ella Chorlton

Ella Chorlton

Duty Solicitor Crime

0.0 0
Jamie Brooks

Jamie Brooks

Solicitor

0.0 0
Stephen Crompton

Stephen Crompton

Partner

0.0 0

Contact details

01204 399299
info@russellrussell.co.uk
www.russellrussell.co.uk

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Atria, Spa Road, Bolton, Greater Manchester, BL1 4AG

Reviews

4.8 /5 288 Reviews
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Star rating
    Review Source

    Rating

    Review Source

    Clients say

    Clients praise the firm’s expertise in conveyancing, wills, probate, remortgage, power of attorney and personal injury work. Reviews highlight efficient, thorough and knowledgeable legal service, clear explanations of process and transparent pricing. Valued soft skills include approachability, compassion, calmness under pressure, patience, strong communication and responsiveness; clients repeatedly note personable, friendly and reassuring teams who reduce stress and guide them through complex matters.

    Friendly staff
    Professional service
    Clear explanations
    Responsive communication
    Efficient process
    Compassionate approach
    Knowledgeable team
    Trustworthy advice
    Smooth transactions
    Helpful guidance

    ReviewSolicitors Review List

    Profile image of Christine

    Christine

    Verified
    Wills, Trusts & Probate

    Friendly and preofessional service

    We have used Russell and Russell for various matters over the years and have always recieved friendly and professional service. Our Solicitor Judith, is very approachable and we would always use her in the future.

    Solicitors tagged in
    this review

    legal expert Judith Bromley Judith Bromley

    from Russell & Russell Solicitors LLP

    Thank you for the lovely review, Christine! We are so grateful for your ongoing loyalty. Judith is a wonderful asset to our team, and she’ll be thrilled to know she’s earned your trust for any future legal matters. Wishing you all the very best!

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Wills, Trusts & Probate

    LPA and Probate

    We have recieved a professional service with compassion. Our questions were dealt with and it was explained in a clear way, guiding us through what we needed to do.

    Solicitors tagged in
    this review

    legal expert Louise Rance Louise Rance

    from Russell & Russell Solicitors LLP

    Knowing you felt fully supported and guided through the process means a great deal to our team. Thank you for choosing us!

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Stephen and Debra

    Stephen and Debra

    Verified
    Wills, Trusts & Probate

    Wills

    Open and transparent relating to pricing. Open and honest with advice, things we had not considered. Will be back to update in the future. Very friendly and helpful.

    Solicitors tagged in
    this review

    legal expert Rebecca Chase Rebecca Chase

    from Russell & Russell Solicitors LLP

    We are thrilled that you appreciated our transparent pricing and found our advice helpful for things you hadn't yet considered. Knowing we made the process smooth, friendly, and straightforward is exactly what we like to hear. We will be right here whenever you need to make updates down the line. All the very best!

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Wills, Trusts & Probate

    Will and Power of Attorney

    Something we have been meaning to do for a whule and it was all made very simple by this firm. Everything explained comprenhensively so we know exactly what is required going forward. Nice to know everything is no in order.

    Legal experts tagged in
    this review

    legal expert Kelly Jackson Kelly Jackson

    from Russell & Russell Solicitors LLP

    Thank you for your positive feedback. It’s good to hear you’re satisfied and reassured that your will and lasting power of attorney are now in order. If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Malcom

    Malcom

    Verified
    Wills, Trusts & Probate

    Change of Will

    I have appointed Russell and Russell for my legal needs for a number of years for conveyancing and will writing and enquiried about Power of Attorney. The firm are very professional and cover all legal requirements with ease and without worry. I would personally recommend Russell and Russell for any legal representation.

    Legal experts tagged in
    this review

    legal expert Kelly Jackson Kelly Jackson

    from Russell & Russell Solicitors LLP

    What a lovely testament to our team! Thank you so much for your kind words and for your continued trust in Russell & Russell, Malcom. All the very best!

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Matt Smith

    Matt Smith

    Matt

    Used their wills service, can’t comment on other services. Lack of compassion and communication, wasting several hours of family time during a difficult period.

    A representative from Russell & Russell Solicitors LLP responded to this review

    Dear Matt We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Wills and Probate department. Regards, Russell and Russell

    0
    Collected on: Google collection source logo
    Profile image of Martin

    Martin

    Wills, Trusts & Probate

    Martin

    We recently worked with Rebecca Chase to update a family will and couldn’t be happier with the experience. The whole process was straightforward, quick, and very flexible, making what could have been a stressful task remarkably easy. Rebecca handled our 93-year-old family member with genuine kindness, patience, and respect, which we truly appreciated. Highly professional and compassionate – we would highly recommend her.

    Solicitors tagged in
    this review

    legal expert Rebecca Chase Rebecca Chase

    Russell & Russell Solicitors LLP

    Thank you for your kind review, Martin. We’re delighted to hear that Rebecca made the process of updating your family will straightforward and stress-free. Her professionalism, flexibility, and compassionate approach—especially in supporting your family member—are qualities we’re very proud of. We truly appreciate your recommendation and will be sure to pass your feedback on to Rebecca.

    0
    Collected on: Google collection source logo
    Profile image of Devil_Jordan69

    Devil_Jordan69

    Devil_Jordan69

    Excellent customer service by all of them who are working with Russell & Russell Solicitors firm. Special thanks to Russell & Russell stall at mill gate bury where you can get some valuable information about any claim or other information about your property, dispute settlement and other advise relating to your estate or property advising and giving guidance 24 hours a day and seven days a week.

    Russell & Russell Solicitors LLP

    Thank you for your kind words and recommendation. We're glad you found our team helpful, informative and accessible.

    0
    Collected on: Google collection source logo
    Profile image of Brent

    Brent

    Wills, Trusts & Probate

    Brent

    Really caring sympathetic, treating you as a person.

    Russell & Russell Solicitors LLP

    Thank you, Brent, for your thoughtful feedback. We are pleased to hear that you felt genuinely cared for and treated with sympathy throughout your experience with us. Providing personalized and compassionate service is a priority for us, and we’re glad that we were able to meet your needs.

    0
    Collected on: Google collection source logo
    Profile image of Phil

    Phil

    Wills, Trusts & Probate

    Phil

    Went for will update and was given excellent help and advise. Would recommend.

    Russell & Russell Solicitors LLP

    Thank you for your positive feedback, Phil! We're glad to hear that you received excellent help and advice during your will update. Your recommendation is greatly appreciated. Best wishes, Russell & Russell Solicitors.

    0
    Collected on: Google collection source logo

    Reviews

    4.7 /5 1957 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm’s expertise in conveyancing, wills, probate, remortgage, power of attorney and personal injury work. Reviews highlight efficient, thorough and knowledgeable legal service, clear explanations of process and transparent pricing. Valued soft skills include approachability, compassion, calmness under pressure, patience, strong communication and responsiveness; clients repeatedly note personable, friendly and reassuring teams who reduce stress and guide them through complex matters.

      Friendly staff
      Professional service
      Clear explanations
      Responsive communication
      Efficient process
      Compassionate approach
      Knowledgeable team
      Trustworthy advice
      Smooth transactions
      Helpful guidance

      ReviewSolicitors Review List

      Profile image of Anonymous

      Anonymous

      Verified
      Housing & Property

      Sale of property

      Karen Woods and her team were excellent, always pleasant, efficient and kept me informed. I would certainly recommend Russell & Russell LLP

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Christine

      Christine

      Verified
      Wills, Trusts & Probate

      Friendly and preofessional service

      We have used Russell and Russell for various matters over the years and have always recieved friendly and professional service. Our Solicitor Judith, is very approachable and we would always use her in the future.

      Solicitors tagged in
      this review

      legal expert Judith Bromley Judith Bromley

      from Russell & Russell Solicitors LLP

      Thank you for the lovely review, Christine! We are so grateful for your ongoing loyalty. Judith is a wonderful asset to our team, and she’ll be thrilled to know she’s earned your trust for any future legal matters. Wishing you all the very best!

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Verified
      Wills, Trusts & Probate

      LPA and Probate

      We have recieved a professional service with compassion. Our questions were dealt with and it was explained in a clear way, guiding us through what we needed to do.

      Solicitors tagged in
      this review

      legal expert Louise Rance Louise Rance

      from Russell & Russell Solicitors LLP

      Knowing you felt fully supported and guided through the process means a great deal to our team. Thank you for choosing us!

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anonymous

      Anonymous

      Verified

      Good service

      Thank you for your service Couldn’t be more grateful.

      from Russell & Russell Solicitors LLP

      Thank you for taking the time to leave a review. We are delighted to have been of assistance, and we appreciate your kind words.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Andrew Simpson

      Andrew Simpson

      Verified
      Housing & Property

      Conveyancing

      Another faultless performance provided by our longstanding solicitors Russell & Russell. Thanks to Karen, Diane, Rachel and Charlotte (Smith) for their collective professionalism in ensuring our sale transaction was undertaken smoothly throughout. See you again next time!

      Solicitors tagged in
      this review

      legal expert Karen Woods Karen Woods

      from Russell & Russell Solicitors LLP

      Thanks for the fantastic review! It’s always a absolute pleasure working with returning clients, and Karen, Diane, Rachel, and Charlotte will be thrilled to hear their teamwork made this sale so smooth for you. Thank you for your ongoing loyalty to Russell & Russell, and we’ll see you again on the next one!

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of paul pritchard

      paul pritchard

      paul

      Great staff and happy to help

      from Russell & Russell Solicitors LLP

      Thank you for the fantastic review, Paul! We are delighted that you had such a positive experience with our team.

      0
      Collected on: Google collection source logo
      Profile image of Nigel Hurst

      Nigel Hurst

      Nigel

      Straight forward service. Easy to understand

      from Russell & Russell Solicitors LLP

      Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

      0
      Collected on: Google collection source logo
      Profile image of Danny Harwood

      Danny Harwood

      Danny

      If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this

      A representative from Russell & Russell Solicitors LLP responded to this review

      Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell

      2
      Collected on: Google collection source logo
      Profile image of Grace Scoble

      Grace Scoble

      Housing & Property

      Grace

      Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

      Legal experts tagged in
      this review

      legal expert Catherine Egan Catherine Egan

      from Russell & Russell Solicitors LLP

      Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

      0
      Collected on: Google collection source logo
      Profile image of Stephanie Simpson

      Stephanie Simpson

      Housing & Property

      Stephanie

      Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

      Solicitors tagged in
      this review

      legal expert Zoe Harryman Zoe Harryman

      from Russell & Russell Solicitors LLP

      Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

      0
      Collected on: Google collection source logo

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