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Russell & Russell Solicitors LLP

4.6 | 79 Reviews 79 Reviews | Lasting Powers
1,891 Total Company Reviews info icon Lasting Powers | info icon 1,891 Total Company Reviews Lasting Powers | info icon 1,891 Total Company Reviews

Atria, Spa Road, Bolton, Greater Manchester, BL1 4AG

Accepting new clients

Atria, Spa Road, Bolton, Greater Manchester, BL1 4AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 653317

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Russell & Russell Solicitors LLP |

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Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Russell & Russell Solicitors LLP

Contact & Locations - Russell & Russell Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Atria, Spa Road, Bolton, Greater Manchester, BL1 4AG

Reviews

4.6 /5 79 Reviews
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Rating

Review Source

Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm for strong expertise in conveyancing, wills, probate, remortgages and personal injury, with many noting efficient, knowledgeable and effective legal handling. Valued soft skills include clear, compassionate communication, approachability, patience, responsiveness and reliability; clients highlight professionalism, empathy during stressful times, proactive updates and reassuring support throughout transactions. Overall the firm is seen as thorough, efficient and trustworthy, consistently delivering positive outcomes and a calm, client-centred experience.

friendly staff
clear communication
professional service
efficient process
knowledgeable solicitors
helpful guidance
compassionate approach
quick responses
peace of mind
thorough conveyancing

ReviewSolicitors Review List

Profile image of Ronald

Ronald

Verified
Wills, Trusts & Probate

Will and Power of Attorney

I found Kelly Jackson was very helpful and professional. Explained everything well to me.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you Ronald for your review. We’re pleased Kelly Jackson supported you with your Will and Power of Attorney and provided clear, professional guidance throughout.

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David

Verified
Wills, Trusts & Probate

Grant of Probate

Russell and Russell had dealt with Power of Attorney, splitting of tenancy and Wills for my wife and I and we were very happy with the service provided. When my wife passed away late last year I approached Russell and Russell for advice and they handled the Grant of Probate for my wifes estate in a professional, friendly, manner.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Dear David, Thank you for your feedback. We are glad our team provided professional and supportive assistance across your matters, including the handling of the Grant of Probate.

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anonymous

Verified
Wills, Trusts & Probate

My Will and Power of Attorney

Nicola Bray has been excecllent in dealing with me. I have felt very relaxed in everything she has dealt with and she has provided answers to all my questions.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your lovely review! We are so pleased to hear that Nicola made you feel relaxed and provided the clear answers you needed. Creating a comfortable and supportive environment for our clients is exactly what we strive for.

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anonymous

Verified
Lasting Power of Attorney

Always a pleasure dealing with Judith Bromley

We have used Judith's advice and expertise over a number of years because we trust her. She is very approachable and gives honest advice. She is an asset to the firm.

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your kind feedback. We’re delighted to hear that Judith’s expertise and approachable manner have continued to meet your expectations over the years.

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Peter

Verified
Wills, Trusts & Probate

Will writing and Power of Attorney

Nicola Bray and supporting staff at Atherton office were excellent, friendly, professional, knowledgeable and efficient. Everything went like clockwork.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Dear Peter, Thank you for your feedback. We’re delighted to hear that Nicola Bray and our team provided such a friendly, professional and efficient service. It’s great to know everything went smoothly for you.

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Other Reviews

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Ingrid

Wills, Trusts & Probate

Ingrid

Did both power of attorney for medical and financial purposes, and was my attorney for the probate services when my husband passed away five years ago will highly recommend.

0
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Reviews

4.7 /5 1891 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm for strong expertise in conveyancing, wills, probate, remortgages and personal injury, with many noting efficient, knowledgeable and effective legal handling. Valued soft skills include clear, compassionate communication, approachability, patience, responsiveness and reliability; clients highlight professionalism, empathy during stressful times, proactive updates and reassuring support throughout transactions. Overall the firm is seen as thorough, efficient and trustworthy, consistently delivering positive outcomes and a calm, client-centred experience.

friendly staff
clear communication
professional service
efficient process
knowledgeable solicitors
helpful guidance
compassionate approach
quick responses
peace of mind
thorough conveyancing

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

New Will made easy

Russell and Russell were recommended to me by my daughter and the advice and help was excellent. Would definitely use again for other legal requirements.

Legal experts tagged in
this review

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Mark Bates

Verified
Housing & Property

House sale and purchase

Absolute delight to find a firm that is so pro-active in ensuring that the whole process of selling and buying is stress free and completely transparent. Michele Benson and Adina Mabon were in constant contact with us each time there was any development.

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this review

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Julie and Chris Nagle

Verified
Housing & Property

Five star service

We recently asked Karen Woods from Russell and Russell to act for us in the sale of our home and in the purchase of our new one . Karen, Eileen and Diane were absolutely brilliant from start to finish - so professional, approachable,responsive and efficient. They were very friendly, quick to respond , reliable and extremely competent . They always answered our questions patiently and clearly , and ensured that the process moved along as smoothly and quickly as possible . We would never use another firm of solicitors, they have acted for us before and were brilliant on that occasion too. We trust them . Thank you Karen, Eileen and Diane, you are the Dream Team!

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you, Julie and Chris, for your kind feedback. We’re glad Karen, Eileen and Diane provided a professional, responsive and reliable support throughout your sale and purchase. Your continued trust means a great deal to us.

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Alice

Verified

Amazing

Amazing solicitors can’t thank Michelle enough

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you, Alice, for your kind feedback. We’re delighted to hear that Michelle provided such excellent support.

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Michael

Verified
Wills, Trusts & Probate

Transfer of Mothers estate

During our father's passing our Mother was not on the deeds, then our Mother passed away. Russell and Russell dealt with everything giving us peace of mind.

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Dear Michael. Thank you for your kind feedback. We understand this must have been a very difficult time for your family, and we’re pleased that Russell and Russell were able to provide support and peace of mind throughout the process. We really appreciate you taking the time to share your experience.

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Other Reviews

Profile image of Katie Stanley

Katie Stanley

Katie

Russell and Russell were, without doubt, the most disappointing solicitors I have ever dealt with. I would strongly encourage anyone considering this firm to think carefully before proceeding. The entire process appeared poorly managed, with important tasks repeatedly left until the last minute, resulting in unnecessary stress and delays. There seemed to be little accountability when mistakes were made, and the level of customer service was extremely poor throughout.

A representative from Russell & Russell Solicitors LLP responded to this review

Dear Katie We are sorry that you have had a negative experience with Russell and Russell. We pride ourselves on offering high quality client care and we are sorry if you feel our service has not lived up to this standard. We unable to discuss specific case details on this platform, to keep our client’s data safe. If you would like to discuss your experience with the relevant department head, please contact our reception team on 01244 405748 who will be able to direct your call to the correct person. Regards, Russell and Russell.

1
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Nigel Hurst

Nigel

Straight forward service. Easy to understand

from Russell & Russell Solicitors LLP

Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

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Danny Harwood

Danny

If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this

A representative from Russell & Russell Solicitors LLP responded to this review

Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell

1
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Profile image of Grace Scoble

Grace Scoble

Housing & Property

Grace

Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

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Stephanie Simpson

Housing & Property

Stephanie

Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

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