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Pepperells Ltd

4.8 | 26 Reviews 26 Reviews | Banking
3,771 Total Company Reviews info icon Banking | info icon 3,771 Total Company Reviews Banking | info icon 3,771 Total Company Reviews

3 Hardman Street, 10th Floor, Spinningfields, Manchester, Greater Manchester, M3 3HF

Accepting new clients

3 Hardman Street, 10th Floor, Spinningfields, Manchester, Greater Manchester, M3 3HF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8013376

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Pepperells Ltd

3 Hardman Street, 10th Floor, Spinningfields, Manchester, Greater Manchester, M3 3HF

Reviews

4.8 /5 26 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm’s expertise across probate, wills, lasting powers of attorney, conveyancing, family law, litigation, employment and consumer disputes. Reviews highlight thorough legal knowledge, careful attention to detail and efficient handling of often complex matters. Clients especially value the firm’s clear communication, prompt updates, proactive approach and practical advice. Staff are frequently described as friendly, approachable, patient, compassionate and reassuring, helping to reduce stress and make processes feel straightforward and well managed from start to finish.

Excellent communication
Quick responses
Clear explanations
Professional service
Friendly staff
Efficient process
Proactive support
Reassuring approach
Thorough advice
Helpful updates

ReviewSolicitors Review List

Profile image of Jessica

Jessica

Verified
Housing & Property

We used Michael at pepperells to deal with our mortgage

Our experience was smooth without any hiccups, don't understand why we stressed so much now

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We would also like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Daniel

Verified
Housing & Property

Great mortgage service

Very stressful process made easy due to Kayleigh’s expert advice and effort to help with getting our mortgage through. Great communication and fast response to various emails. Thank you so much

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Kayleigh gave you expert advice. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Nicola

Verified
Housing & Property

Remortgage

Excellent service from a very professional team, I found Leanne fantastic she kept me up to speed every step of the way, Layla also was very helpful

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Lorretta Coulson

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Jed Earl

Verified
Housing & Property

Mortgage solicitor

Very helpful and thorough, very good in terms of handling the documents

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ben

Verified
Housing & Property

Remortgage

Very smooth communication and support given through the process. Parminder was always clear and informative.

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A representative from Pepperells Ltd responded to this review

Thankyou for your positive review. We are pleased to hear about the smooth communication you received from Parminder and that everything was made clear. We would like to thank you for choosing Pepperells solicitors and will be happy to assist you in the future should you need us to do so.

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Other Reviews

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Alan

Residential Conveyancing

Gill help us with the sale of our old house and the purchase of our new one. She helped us enormously when things were not straightforward. We cannot praise her highly enough.

0
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Hugh

Residential Conveyancing

Excellent service, support and feedback through the conveyancing sale process from Gill and her team. The delays that occurred arose from the lack of expertise of the purchaser's legal representative who did not fully understand how to deal with an unregistered property. Gill had to guide them at every stage to facilitate the process and achieve completion.

0
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Lynn Marie Norton

Residential Conveyancing

Uncomplicated, easy to communicate with, fast responses to questions, call backs. It was my very first mortgage application and did not know what dealing with solicitors entailed. Glad I chose Elmhirst Parker. Excellent from start to finish. Staff first class. Thank you.

0
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Janette & David Wilson

Residential Conveyancing

From day 1 excellent communication from Jodie Storrs. Always available, very professional, polite. Excellent job. If I need a questionnaire query she was on the ball. Daniel Haigh was the solicitor for my sale & purchase. Excellent communication, quick, reliable, fantastic knowledge. Made you feel at ease. Totally excellent all round. Used solicitors prior, however these were the best @ Barnsley branch.

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M

Housing & Property

A client

I recently purchased my first home through Michael Cook and unfortunately I cannot say I'd recommend. Updates were scarse and had an unnecessary 2 week delay due to forgetting to answer enquiries. Limited communication with the sellers solicitor. When it came to complete I was never made aware I had to give authority on the day of completion which could have resulted in the sale not going through. The app is a good idea but never gets updated making it redundant. If I had known I would have gone elsewhere

A representative from Pepperells Ltd responded to this review

Hi Mathew. Please see below message from the conveyancer who worked on your matter. If you wish to discuss matters further she is more than happy to discuss your concerns further. Key updates were given, the delay was caused by receiving replies to enquiries from the seller's solicitors suggesting that the seller had little to no information regarding the solar panels which would have resulted in the lender being unable to lend. The seller's solicitors then proceeded to look for this information and finally provided - this then needed to be reported to the lender. Seller's solicitor were aware, buyer was aware. There was no risk to the sale not going through on the day of completion, the authority was given around 11:15am and we exchange at around 1:15pm after giving a release to the sellers solicitors earlier. The app was updated when key events happened but this transaction had issues which were not covered by the app (solar panels, help to buy isa). Client never made me aware he was unhappy

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Reviews

4.8 /5 3771 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

Clients praise the firm’s expertise across probate, wills, lasting powers of attorney, conveyancing, family law, litigation, employment and consumer disputes. Reviews highlight thorough legal knowledge, careful attention to detail and efficient handling of often complex matters. Clients especially value the firm’s clear communication, prompt updates, proactive approach and practical advice. Staff are frequently described as friendly, approachable, patient, compassionate and reassuring, helping to reduce stress and make processes feel straightforward and well managed from start to finish.

Excellent communication
Quick responses
Clear explanations
Professional service
Friendly staff
Efficient process
Proactive support
Reassuring approach
Thorough advice
Helpful updates

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Brilliant. Would recommend.

Brilliant service Would recommend Always helpful

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Anonymous

Verified

Great solicitors

I had a great experience with my solicitor. They were professional, knowledgeable, responsive, and kept me informed throughout the process. I really appreciated their guidance and support and would happily recommend their services to others.

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John

Verified

Very proffesional

We had a need to rewrite our willa and we saw Teigan who was very thorough and efficient,she explained everything so we could understand and answered all our questions,we are well satisfied with the service

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Adam Davis

Verified

Kept me sane during a difficult transfer of equity

Chloe was excellent at keeping on top of my case when my ex-partner's solicitors were absolutely horrid. She was clear, regularly in touch, concise and explained what was happening from her side and what she had done but was waiting for. a pleasure to deal with, would go with Pepperells again!

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Anonymous

Verified
Wills, Trusts & Probate

Recommend!!

Cannot speak highly enough of the service I recieved. from Pepperells. I would not hesitate to use these them again. They were very Obliging, Caring and Understanding. More importantly they were very Professional with dealing with my case.

Legal experts tagged in
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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are happy to hear that Lucy was understanding and professional. We look forward to assisting you again and would like to thank you for choosing Pepperells.

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Other Reviews

Profile image of Yvette stewart

Yvette stewart

Yvette

Very professional helpful friendly and easy to sort out, very straight forward, thank you so much

A representative from Pepperells Ltd responded to this review

Thank you for your review. We are happy to hear that you received a helpful and friendly service and will be happy to assist you in the future should you need us to do so. Thank you for choosing Pepperells.

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Amelia Osborne

Amelia

We honestly couldn’t recommend Paige enough! She was absolutely amazing throughout the whole process of buying our first home. She kept us updated, always stayed in contact and was extremely helpful in chasing other people when things needed to be pushed along. She explained everything clearly whenever there was something we didn’t quite understand, which made such a difference as first time buyers! She was always so helpful and professional and we felt like we were in safe hands from start to finish. Nothing ever felt like too much trouble, and we really appreciated all the hard work she put in to getting us into our first home. We couldn’t fault her or the service we received. Thank you so much for everything Paige, we’re so grateful!

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Vincent Wright

Wills, Trusts & Probate

Vincent

A very caring solicitors who went above and beyond to settle a family estate and bring it to closure, very efficient and the customer care was absolutely brilliant I can thoroughly recommend them , an old established family solicitors who have a keen edge and a powerful thrust in this modern age. Great bunch of guys absolutely top notch they are.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure that your comments are passed onto the team. Its great to hear that you were happy with our customer care as this is very important to us. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Paul Smith

Paul

Very good service, highly recommend

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Maria Bowers

Maria

The service that we received from Paige was excellent. She was supportive and considerate, never failing to reply quickly and patient and reassuring when answering our numerous questions. Paige kept us fully informed of the progress on our sale and subsequent purchase.

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