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Russell & Russell Solicitors LLP

4.8 | 104 Reviews 104 Reviews | Commercial Property
1,889 Total Company Reviews info icon Commercial Property | info icon 1,889 Total Company Reviews Commercial Property | info icon 1,889 Total Company Reviews

Colmar House, Middleton Gardens, Middleton, Manchester, Greater Manchester, M24 4DB

Accepting new clients

Colmar House, Middleton Gardens, Middleton, Manchester, Greater Manchester, M24 4DB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657323

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Russell & Russell Solicitors LLP |

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Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Russell & Russell Solicitors LLP

Contact & Locations - Russell & Russell Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Colmar House, Middleton Gardens, Middleton, Manchester, Greater Manchester, M24 4DB

Reviews

4.8 /5 104 Reviews
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Rating

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Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm for strong expertise in conveyancing, wills, probate, remortgages and personal injury, with many noting efficient, knowledgeable and effective legal handling. Valued soft skills include clear, compassionate communication, approachability, patience, responsiveness and reliability; clients highlight professionalism, empathy during stressful times, proactive updates and reassuring support throughout transactions. Overall the firm is seen as thorough, efficient and trustworthy, consistently delivering positive outcomes and a calm, client-centred experience.

friendly staff
clear communication
professional service
efficient process
knowledgeable solicitors
helpful guidance
compassionate approach
quick responses
peace of mind
thorough conveyancing

ReviewSolicitors Review List

Profile image of Dan

Dan

Housing & Property

First class

I used Russell & Russell to sell my flat and the team were very helpful, efficient and professional. I received numerous updates along the way and could not be happier with the service provided.

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your feedback. We’re delighted to hear that our team provided a helpful, efficient, and professional service throughout, and that you were kept well updated along the way.

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Jack M

Verified
Housing & Property

Purchase of property

We have just completed the purchase of our new property, and Russell & Russell have been great throughout. The whole process was seamless, with communication great. Also, a special thank you to Ella, who mainly dealt with things for us! I will definitely be a return customer, if/when required in the future and would highly recommend others.

from Russell & Russell Solicitors LLP

Thank you for your feedback. We’re delighted to hear that our team provided a seamless service and that communication remained clear and consistent. Your recommendation are greatly appreciated.

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Susan Parkin

Verified
Housing & Property

Remortgage Oyindamola and Olivia

Great service managed my expectations dealt with me being very stressed as an unforeseen emergency happened so they dealt quickly and efficiently very happy Thank you both so much

from Russell & Russell Solicitors LLP

Thank you Susan for your wonderful review. We are so pleased we could support you through such a stressful time and manage your case quickly and efficiently when that unforeseen emergency arose. Managing expectations and providing a calm, professional service during difficult moments is exactly what we strive for. I will be sure to pass your kind thanks along to the team members involved. We are very happy we could help!

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Anthony Davies

Verified
Housing & Property

Sale of property

Your service was professional and prompt. Thank you

from Russell & Russell Solicitors LLP

Dear Anthony. Thank you for your feedback. We’re glad you received a professional and prompt service.

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Clare

Verified
Housing & Property

Sale of property

We have used Russell & Russell multiple times for buying and selling property. Richard and team have always been very professional, reliable and reassuring throughout the process. We would definitely use them again and would highly recommend them. Thank you for all help, much appreciated.

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Clare, thank you for your feedback. We’re pleased to hear that Richard and the team have consistently provided you with professional, reliable and reassuring support across your property transactions.

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Other Reviews

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Grace Scoble

Housing & Property

Grace

Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

0
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Stephanie Simpson

Housing & Property

Stephanie

Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

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Penny Woods

Penny

Amazing conveyancing specialist... just completed and Russell and Russell were fantastic. We want to give a particular shout out to Janine who remained professional and calm...even when things were stressful. It is a wonderful team and even if our main point of contact wasn't available someone was always available to answer our questions...fantastic communication we can't recommend them enough Thank you all so much

from Russell & Russell Solicitors LLP

Thank you so much for your glowing review, Penny. We’re delighted Janine made such a positive impression with her professionalism and calm approach during a stressful time. It’s great to hear the team’s communication and availability were consistently reliable, and that you felt supported throughout the conveyancing process.

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Carl

Housing & Property

Carl

Sandra was absolutely fantastic with the sale and purchase of our new home. Always answered the phone and had a very pragmatic approach to what felt like a complex purchase. Would 100% recommend to anyone.

Russell & Russell Solicitors LLP

Thank you very much for your kind review, Carl. We’re delighted to hear that Sandra provided such fantastic support throughout the sale and purchase of your new home. It’s wonderful to know that her pragmatic approach and responsiveness made a complex process feel manageable. Your recommendation means a great deal to us.

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Miguel

Housing & Property

Miguel

I Wasnt actually asked to write this review but have gone out my way to do it. R&R were apointed by a mortgage lender for their side of things. I had a look at their reviews and was worried about some saying slow service ect but I just wanted to say Ammarah was fantastic. Very reliable and good comunication and got everything sorted swiftly once I had explained we were looking to get it done asap to complete on another auction property. Thank you

Russell & Russell Solicitors LLP

Thank you for taking the time to leave this review, Miguel. We’re delighted to hear that Ammarah provided reliable, swift, and clear support, ensuring everything was handled efficiently for your property completion. Your kind words and recommendation mean a great deal, and we’ll be sure to pass them on. Kind regards, Russell & Russell Solicitors LLP

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Reviews

4.7 /5 1889 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm for strong expertise in conveyancing, wills, probate, remortgages and personal injury, with many noting efficient, knowledgeable and effective legal handling. Valued soft skills include clear, compassionate communication, approachability, patience, responsiveness and reliability; clients highlight professionalism, empathy during stressful times, proactive updates and reassuring support throughout transactions. Overall the firm is seen as thorough, efficient and trustworthy, consistently delivering positive outcomes and a calm, client-centred experience.

friendly staff
clear communication
professional service
efficient process
knowledgeable solicitors
helpful guidance
compassionate approach
quick responses
peace of mind
thorough conveyancing

ReviewSolicitors Review List

Profile image of Julie and Chris Nagle

Julie and Chris Nagle

Verified
Housing & Property

Five star service

We recently asked Karen Woods from Russell and Russell to act for us in the sale of our home and in the purchase of our new one . Karen, Eileen and Diane were absolutely brilliant from start to finish - so professional, approachable,responsive and efficient. They were very friendly, quick to respond , reliable and extremely competent . They always answered our questions patiently and clearly , and ensured that the process moved along as smoothly and quickly as possible . We would never use another firm of solicitors, they have acted for us before and were brilliant on that occasion too. We trust them . Thank you Karen, Eileen and Diane, you are the Dream Team!

Solicitors tagged in
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Alice

Verified

Amazing

Amazing solicitors can’t thank Michelle enough

Legal experts tagged in
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0
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Michael

Verified
Wills, Trusts & Probate

Transfer of Mothers estate

During our father's passing our Mother was not on the deeds, then our Mother passed away. Russell and Russell dealt with everything giving us peace of mind.

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Dear Michael. Thank you for your kind feedback. We understand this must have been a very difficult time for your family, and we’re pleased that Russell and Russell were able to provide support and peace of mind throughout the process. We really appreciate you taking the time to share your experience.

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Amy

Verified
Personal Injury

Personal injury

Rebecca Hodge is a credit to your firm and an absolute pleasure to deal with. This was the first (and hopefully only!) time I've used a solicitor for a personal injury claim and I was very happy with the outcome. Being new to legal matters some of the letters could be a bit scary as its not something I've had to understand before. Rebecca was brilliant at explaining everything in an honest, friendly and professional manner. I will be recommending the firm to others, especially thanks to Rebecca. I had a couple of solicitors during this case but Rebecca was the standout. I'm very grateful for the hard work of everyone involved in the case. Thank you!

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you, Amy, for your feedback. We’re happy to hear that Rebecca Hodge provided clear and professional support throughout your personal injury claim. It’s great to know she took the time to explain everything and helped make the process easier to understand, especially as your first experience with a solicitor in this area. Your kind comments and recommendation are greatly appreciated.

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Dan

Housing & Property

First class

I used Russell & Russell to sell my flat and the team were very helpful, efficient and professional. I received numerous updates along the way and could not be happier with the service provided.

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your feedback. We’re delighted to hear that our team provided a helpful, efficient, and professional service throughout, and that you were kept well updated along the way.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Katie Stanley

Katie Stanley

Katie

Russell and Russell were, without doubt, the most disappointing solicitors I have ever dealt with. I would strongly encourage anyone considering this firm to think carefully before proceeding. The entire process appeared poorly managed, with important tasks repeatedly left until the last minute, resulting in unnecessary stress and delays. There seemed to be little accountability when mistakes were made, and the level of customer service was extremely poor throughout.

A representative from Russell & Russell Solicitors LLP responded to this review

Dear Katie We are sorry that you have had a negative experience with Russell and Russell. We pride ourselves on offering high quality client care and we are sorry if you feel our service has not lived up to this standard. We unable to discuss specific case details on this platform, to keep our client’s data safe. If you would like to discuss your experience with the relevant department head, please contact our reception team on 01244 405748 who will be able to direct your call to the correct person. Regards, Russell and Russell.

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Nigel Hurst

Nigel

Straight forward service. Easy to understand

from Russell & Russell Solicitors LLP

Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

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Profile image of Danny Harwood

Danny Harwood

Danny

If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this

A representative from Russell & Russell Solicitors LLP responded to this review

Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell

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Profile image of Grace Scoble

Grace Scoble

Housing & Property

Grace

Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

0
Collected on: Google collection source logo
Profile image of Stephanie Simpson

Stephanie Simpson

Housing & Property

Stephanie

Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

0
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