Paul Smith
Why I would use Pennington Manches Cooper
My decision to choose Pennington Manches was made without reading any reviews, but after speaking at length with Amy Milner, I felt completely at ease. From that first conversation, I was reassured that I had made the right choice. Amy, along with every member of staff I dealt with afterwards, they all remained thoroughly professional throughout my long and difficult nine-year journey. Although I did not meet everyone working behind the scenes, I would like to give special mention to Alice Fitzgerald and Philippa Luscombe, who were responsible for presenting a complex medical negligence claim. Over the years, I was never made to feel insignificant. Quite the opposite: I felt respected, involved, and informed at every stage of the process. The team maintained high standards while also creating an environment in which I felt comfortable, never intimidated, and able to share very personal information. If you ever find yourself needing to pursue a claim, I have no hesitation in recommending Pennington Manches who were successful beyond my expectations with my claim.
