Martin Tolhurst Partnership LLP

Having Martin Toulhurst for my morgage was very excellent. Amata lkwele was very professsional ...alwways contacting in very progress of the morgage and the way she handles enquires was very very professional....and her secretaries were also very very helpfull..Martin Toulhurst the best.

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Samantha Newton

Thank you Kirsty and your team for making the mortgage process easy!!!

So many things to praise, in the way our somewhat difficult case was handled. Difficult because of extreme and unreasonable delays from our landlord. And then a specific dispute about a particular clause, which could potentially have necessitated resorting to tribunal. This was handled by Martin Tolhurst Partnership with sufficient sensitivity and firmness to ensure an excellent outcome in the end. The process took in excess of 12 months when normally it might have been expected to take 3 maximum. All that time we never felt put on the backburner, thanks to regular updates and emails.

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Paige Banks

VERY HAPPY WITH THE SERVICE,QUICK AND EASY TO DEALWITH.

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Sarah Begley

Jessica was very helpful and professional All her knowledge and advice dealing with HM registry helped concluding our adverse possession.

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Jessica Bonfield

It always amazes me how long a sale can take. This is the second time I have used them, for the same House, buying, and then this time selling. I am assured that Martin Tolhurst kept their eye on the sale and progressed it though as I required. All was completed in my time frame. Hopefully I will not be selling again but if so I would have no hesitations in using them again.

I’m beyond disappointed with the service received. My property completed back in November yet as of today the Land Registry still hasn’t been updated in my name. The communication has been nothing short of chaotic. I’ve now been told two completely different reasons for the delay. First it was blamed on the Land Registry backlog. Then I was told it was due to missing documentation from the seller’s solicitor. At no point was I kept properly informed. In fact, had I not chased this myself I wouldn’t even be aware there was an issue. The lack of transparency is staggering. Yet in a previous call I was told they’ve been chasing the matter weekly. Which is it? Because it can’t be both. I question at what point I was going to be made aware, on my last call I was told in fairness we only became aware in may so it hasn’t been a long time. It’s now July and I find this insulting. One assistant to Richard Carter claimed they had no knowledge of any delays. Richard carter is away until Wednesday the 17th so I assume I will be in limbo until Then? This constant contradiction and misinformation is deeply unprofessional. I have now started logging all call times and correspondence and I fully expect them to be reviewed. I paid for a professional service, not to be left in the dark for months on end. The only person who has been honest and upfront throughout has been Melissa and that deserves recognition. As of right now I am unsure of the issue, perhaps I would be I’ve I wasn’t told 3 separate reasons within 24 hours, so it’s difficult to trust the honesty. Which in my Opinion shocking, should you require a conveyancer please look for one that you can trust because in this instance it shows you can’t. This is not over. I will be pursuing this further.

I’m beyond disappointed with the service received. My property completed back in November yet as of today the Land Registry still hasn’t been updated in my name. The communication has been nothing short of chaotic. I’ve now been told two completely different reasons for the delay. First it was blamed on the Land Registry backlog. Then I was told it was due to missing documentation from the seller’s solicitor. At no point was I kept properly informed. In fact, had I not chased this myself I wouldn’t even be aware there was an issue. The lack of transparency is staggering. Yet in a previous call I was told they’ve been chasing the matter weekly. Which is it? Because it can’t be both. I question at what point I was going to be made aware, on my last call I was told in fairness we only became aware in may so it hasn’t been a long time. It’s now July and I find this insulting. One assistant to Richard Carter claimed they had no knowledge of any delays. Richard carter is away until Wednesday the 17th so I assume I will be in limbo until Then? This constant contradiction and misinformation is deeply unprofessional. I have now started logging all call times and correspondence and I fully expect them to be reviewed. I paid for a professional service, not to be left in the dark for months on end. The only person who has been honest and upfront throughout has been Melissa and that deserves recognition. As of right now I am unsure of the issue, perhaps I would be I’ve I wasn’t told 3 separate reasons within 24 hours, so it’s difficult to trust the honesty. Which in my Opinion shocking, should you require a conveyancer please look for one that you can trust because in this instance it shows you can’t. This is not over. I will be pursuing this further.

I’m beyond disappointed with the service received. My property completed back in November yet as of today the Land Registry still hasn’t been updated in my name. The communication has been nothing short of chaotic. I’ve now been told two completely different reasons for the delay. First it was blamed on the Land Registry backlog. Then I was told it was due to missing documentation from the seller’s solicitor. At no point was I kept properly informed. In fact, had I not chased this myself I wouldn’t even be aware there was an issue. The lack of transparency is staggering. Yet in a previous call I was told they’ve been chasing the matter weekly. Which is it? Because it can’t be both. I question at what point I was going to be made aware, on my last call I was told in fairness we only became aware in may so it hasn’t been a long time. It’s now July and I find this insulting. One assistant to Richard Carter claimed they had no knowledge of any delays. Richard carter is away until Wednesday the 17th so I assume I will be in limbo until Then? This constant contradiction and misinformation is deeply unprofessional. I have now started logging all call times and correspondence and I fully expect them to be reviewed. I paid for a professional service, not to be left in the dark for months on end. The only person who has been honest and upfront throughout has been Melissa and that deserves recognition. As of right now I am unsure of the issue, perhaps I would be I’ve I wasn’t told 3 separate reasons within 24 hours, so it’s difficult to trust the honesty. Which in my Opinion shocking, should you require a conveyancer please look for one that you can trust because in this instance it shows you can’t. This is not over. I will be pursuing this further.

The team at Martin Tolhurst did an outstanding job to get us across the line and avoid the extra SDLT.