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Warners Solicitors

4.6 | 21 Reviews 21 Reviews | Construction
798 Total Company Reviews info icon Construction | info icon 798 Total Company Reviews Construction | info icon 798 Total Company Reviews

Bank House, Bank Street, Tonbridge, Kent, TN9 1BL

Accepting new clients

Bank House, Bank Street, Tonbridge, Kent, TN9 1BL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 446201

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Warners Solicitors |

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Warners Solicitors Review Scores & Client Satisfaction Overview

4.6
Excellent
89%
Value for
Money
90%
Success
Rate
90%
Would
Recommend
Communication 4.6/5
Initial Impressions 5.0/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.4/5

Accreditations

Warners Solicitors are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Warners Solicitors
The Law Society accreditation awarded to Warners Solicitors
Lexcel accreditation awarded to Warners Solicitors
Trading names:
Warners Solicitors

Description

We are a full service law firm with offices in Tonbridge and Sevenoaks. We pride ourselves on consistently providing exceptional outcomes for our individual and business clients. Whether you are an individual or a business, our success is measured by your satisfaction. Clients are our business and are firmly central in all we do. We aim to listen carefully to you, and deliver the highest quality legal advice which meets and exceeds your expectations.

Rankings by area of expertise

The rankings below show the areas of expertise that Warners Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Warners Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Warners Solicitors are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Warners Solicitors
The Law Society accreditation awarded to Warners Solicitors
Lexcel accreditation awarded to Warners Solicitors
Trading names:
Warners Solicitors

Description

We are a full service law firm with offices in Tonbridge and Sevenoaks. We pride ourselves on consistently providing exceptional outcomes for our individual and business clients. Whether you are an individual or a business, our success is measured by your satisfaction. Clients are our business and are firmly central in all we do. We aim to listen carefully to you, and deliver the highest quality legal advice which meets and exceeds your expectations.

Rankings by area of expertise

The rankings below show the areas of expertise that Warners Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Elizabeth

Elizabeth

Verified
Wills, Trusts & Probate

Professional, efficient and really patient

"Tracy was so helpful when we made our wills and gave us great advice. Above all she was really patient when we were slow and disorganised on our side. It's a relief to finally have the wills done and we are thankful for Tracy's support."

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Sian

Verified
Housing & Property

Fantastic experience

"Georgia was fantastic. She communicated with us over every single matter. She kept us up to date. It was a pleasure having her as our solicitor"

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Meet the team of Warners Solicitors

Meet the team of Warners Solicitors

Contact & Locations - Warners Solicitors

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Bank House, Bank Street, Tonbridge, Kent, TN9 1BL

Reviews

4.6 /5 21 Reviews
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Clients say

What clients say about Warners Solicitors

The firm specialises in conveyancing, wills and probate, trusts, land purchases/sales and litigation, with clear expertise in handling complex estates and commercial/residential transactions. Clients praise technical knowledge, efficient case management and pragmatic, proportionate approaches. Valued soft skills include excellent communication, responsiveness, empathy, patience and approachability; clients highlight professionalism, calmness under pressure, organisation, tenacity and a genuinely supportive, client‑centred manner that makes stressful matters easier.

excellent communication
very responsive
efficient service
friendly manner
approachable staff
clear explanations
knowledgeable team
proactive approach
timely updates
professional service

ReviewSolicitors Review List

Profile image of Anthony M.

Anthony M.

Verified
Commercial Property

3rd House Sale represented by Warners

After representing my family on 2 prior house sales, I had full confidence in Georgia and the Warners team handling the sale of the property. The quality of service, efficiency of communication and the level of organisation is hard to understate. We have requested Georgia and Warners Law for another property (this time a purchase) and would thoroughly recommend anybody looking for representation to do the same.

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A representative from Warners Law LLP responded to this review

Dear Anthony, thank you for taking the time to leave us such a lovely review. We strive to maintain the very highest level of client satisfaction and are very pleased that this has been your experience while instructing Georgia. We look forward to working with you in the future.

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Alastair

Verified
Housing & Property

Excellent Service

I will be using Leandra at Warner's solicitors again on my next house sale. Great from start to finish, always being kept informed and a great support team to back her up. Special mention to Jenny who helped me with matters in Leandra's absence, certainly great to know others in the office can pickup with queries and fully understand my account and help.

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A representative from Warners Law LLP responded to this review

Dear Alastair, thank you for your kind review. We are so glad you are pleased with Leandra and Jenny’s service, and we look forward to working with you in the future.

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Emma C

Verified
Commercial Property

We highly recommend Warners

We highly recommend Warners. Alex Walters has been excellent throughout our land purchase. Alex's guidance and attention to detail made the process straightforward and stress free. Alex kept us informed at every stage of the transaction, and we always felt confident in his expertise. Many thanks to Alex and the team at Warners - we wouldn't hesitate to use their services again.

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A representative from Warners Law LLP responded to this review

Dear Emma, thank you for your review. We at Warners take great pride in our high level of client care and are very glad to see this reflected in your experience. We look forward to working with you in the future.

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Brian and Tracey

Verified
Housing & Property

First Class Service and a pleasure to deal with.

We were very impressed with the excellent service that we received from Warner's. Diane and Emelie were efficient, responsive and prompt with their actions and replies. Also persistent in getting responses from the other party and innovative with solutions to meet needs. They and other staff that we met were a pleasure to work with. We wouldn't hesitate to recommend them.

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A representative from Warners Law LLP responded to this review

Dear Brian and Tracey, thank you for your kind review. We at Warners take great pride in our high level of client care and are very glad to see this reflected in your experience. We look forward to working with you in the future.

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Michael

Greatly reduced service standards

My family have been clients of Warners for many, many years and enjoyed good quality service from them. HOWEVER, they seem to work on past reputation rather than current work ethics. They DON'T LISTEN They have no sense of urgency except for sending their invoices. We currently have two cases that Warners are dealing with. One of them, the solicitor asked for paperwork and said she would look and send me a letter of engagement. That was three weeks ago and I have heard nothing since. Another family member has another case with a different solicitor in same partnership and he is so frustrated that the solicitor is not listening and not taking the requested course of action which is due within a short space of time. We have always enjoyed a great relationship with the staff from this company but I am sorry to say I think they are resting on their laurels relying upon previous reputation and have become rather lazy and greedy I have to say that I never thought I would ever be leaving this sort of review concerning Warners

A representative from Warners Law LLP responded to this review

Dear Michael, we are sorry to hear that your experience did not meet the high standard of service that would expect from us. We take your concerns very seriously and have conducted an internal review to address the issues you raised. If you are still unhappy with the service you received, please don’t hesitate to contact us directly at enquiries@warners.law so we can discuss this further.

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Other Reviews

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Steven

Steven

Solicitors that listen and give good acvice

A representative from Warners Law LLP responded to this review

Thank you Steven. We appreciate you taking the time to leave us a review.

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Reviews

4.9 /5 798 Reviews
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Star rating
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Clients say

What clients say about Warners Solicitors

The firm specialises in conveyancing, wills and probate, trusts, land purchases/sales and litigation, with clear expertise in handling complex estates and commercial/residential transactions. Clients praise technical knowledge, efficient case management and pragmatic, proportionate approaches. Valued soft skills include excellent communication, responsiveness, empathy, patience and approachability; clients highlight professionalism, calmness under pressure, organisation, tenacity and a genuinely supportive, client‑centred manner that makes stressful matters easier.

excellent communication
very responsive
efficient service
friendly manner
approachable staff
clear explanations
knowledgeable team
proactive approach
timely updates
professional service

ReviewSolicitors Review List

Profile image of Jason Saunders

Jason Saunders

Verified
Housing & Property

Transfer of deeds

Georgia was a pleasure to deal with, very professional and personable, kept me up to date at all times and I’d recommend Georgia and Warners. First class service.

Legal experts tagged in
this review

A representative from Warners Law LLP responded to this review

Dear Jason, thank you for your review. At Warners, we take great pride in our high level of client care and are very glad to see this reflected in your experience. We look forward to working with you in the future.

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Martyn Ellis

Verified
Housing & Property

Sale of property

Sale of property through Georgia Marchant

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A representative from Warners Law LLP responded to this review

Dear Martyn, thank you for your review. We look forward to working with you in the future.

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Sandra Armstrong

Verified
Wills, Trusts & Probate

Lasting Powers of Attorney

I had excellent advice and efficient service from Abby Young of Warners

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A representative from Warners Law LLP responded to this review

Dear Sandra, thank you for your review. We are glad that you are satisfied with Abby's service, and look forward to working with you in the future.

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Alison

Verified
Wills, Trusts & Probate

Probate of Late Husband Estate + 2x PoA Finance & Health

Lucie was at all times approachable and very clear. I would, and have, recommended her to friends. Very efficient and easy to contact and speak with. So kind.

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A representative from Warners Law LLP responded to this review

Dear Alison, thank you for your review. We are pleased that you are satisfied with Lucie's service, and look forward to working with you in the future.

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anonymous

Verified
Wills, Trusts & Probate

Set up LPAs

Process was handled efficiently and in a friendly manner. Have used Warners before for Will Writing and would use again if necessary. Can't fault the service.

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A representative from Warners Law LLP responded to this review

Thank you for your kind review. We are so glad you are pleased with Wendy’s service, and we look forward to working with you in the future.

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Other Reviews

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Victoria Drew

Family Law

Victoria

I have recently used both Rebecca Massam and Diane Weinstock at Warners. Communication, explanation and efficiency were excellent. Everyone at Warners were helpful and approachable.

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A representative from Warners Law LLP responded to this review

Dear Victoria, thank you for your kind review. We are so glad you are pleased with Rebecca and Diane’s service, and we look forward to working with you in the future.

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Alan Denyer

Wills, Trusts & Probate

Alan

I have been a satisfied customer of Warners for many years, and my recent experience only reinforced that. In particular, Gail was exceptionally helpful and friendly, making the process straightforward and stress-free for both me and my family.

Solicitors tagged in
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Dear Alan Thank you for your kind words and for your continued trust in us over the years. We are delighted to hear that you had such a positive experience, and that Gail was able to support you and your family in a helpful and friendly way. We will be sure to pass on your feedback to her. If there is ever anything more we can assist you with, please don’t hesitate to get in touch.

0
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A Hazell

A client

Enquired about services and was told I would be called back that afternoon…still nothing four days later. If they can’t respond to a simple request, how good will they be managing legal affairs?

Thank you for your feedback. We are very sorry to hear about your experience. This is not the level of service we aim to provide, and we understand how frustrating it must have been not to receive a callback as promised. We would appreciate the opportunity to look into this and put things right. Please contact us directly on enquiries@warners.law so we can follow this up.

0
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Lucy Thompson

Wills, Trusts & Probate

Lucy

I highly recommend Warners and in particular Tracy Sales. The team have been kind, patient, and thoughtful when dealing with a very complicated case regarding a will. Their advice and guidance was excellent. Tracy was extremely sympathetic and treated my sister and I with respect and went above and beyond. Thank you.

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A representative from Warners Law LLP responded to this review

Dear Lucy, thank you for your review. At Warners, we take great pride in our high level of client care and are very glad to see this reflected in your experience. We look forward to working with you in the future.

0
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Anju Bennett

Commercial Property

Anju

I am so lucky to have found Warners Ben Wright is the best solicitor I’ve ever dealt with. I will never use anyone else ! I cannot thank Ben enough for all his help over the years. He is professional , courteous and so on the ball. He is always available to talk to unlike other solicitors I’ve dealt with who are slow to reply and hard to get hold of. If you are considering using a solicitor you cannot go wrong if you choose Ben in my opinion. Don’t hesitate

Solicitors tagged in
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Dear Anju Thank you for your incredibly kind words and for taking the time to leave such a thoughtful review. We are absolutely delighted to hear about your positive experience with Ben. He takes great pride in being responsive, professional and supportive, so it means a great deal to know that his dedication has made such a difference to you over the years. Thank you again for your recommendation, it really does mean a lot to us.

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