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Pepperells Ltd

4.8 | 26 Reviews 26 Reviews | Banking
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100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Accepting new clients

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636188

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Commercial Property

Purchase of commercial property

"Extremely impressed with the service provided at every stage of the process. Communication was clear and timely, and we were always kept updated on progress. We would not hesitate to recommend Jessica to anyone looking for reliable and supportive legal services."

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Leah Bulmer

Verified

Amazing

"I was supported and give advice in a way I thought nobody would help me with I was support how i should’ve been , I’d like to say Emily did a good job and was very very helpful in all matters "

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Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday 09:00–13:00
Sunday (Closed)

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Reviews

4.8 /5 26 Reviews
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills & probate, family and litigation matters, consumer and employment disputes, and probate/estate work, with clear expertise in handling property sales/purchases, wills and time-sensitive cases. Clients value excellent communication, professionalism and efficiency, plus approachability, empathy and patience. Reviews praise thoroughness, clarity in plain English, responsiveness, attention to detail, and a calm, supportive manner that reduces stress and builds confidence throughout processes.

Excellent communication
Friendly staff
Professional service
Efficient process
Helpful advice
Approachable team
Prompt responses
Thorough work
Stress‑reducing support
Local convenience

ReviewSolicitors Review List

Profile image of Jessica

Jessica

Verified
Housing & Property

We used Michael at pepperells to deal with our mortgage

Our experience was smooth without any hiccups, don't understand why we stressed so much now

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We would also like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Daniel

Verified
Housing & Property

Great mortgage service

Very stressful process made easy due to Kayleigh’s expert advice and effort to help with getting our mortgage through. Great communication and fast response to various emails. Thank you so much

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Kayleigh gave you expert advice. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Nicola

Verified
Housing & Property

Remortgage

Excellent service from a very professional team, I found Leanne fantastic she kept me up to speed every step of the way, Layla also was very helpful

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Reply by profile image of Lorretta Coulson

Lorretta Coulson

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Jed Earl

Verified
Housing & Property

Mortgage solicitor

Very helpful and thorough, very good in terms of handling the documents

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ben

Verified
Housing & Property

Remortgage

Very smooth communication and support given through the process. Parminder was always clear and informative.

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A representative from Pepperells Ltd responded to this review

Thankyou for your positive review. We are pleased to hear about the smooth communication you received from Parminder and that everything was made clear. We would like to thank you for choosing Pepperells solicitors and will be happy to assist you in the future should you need us to do so.

0
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Other Reviews

Profile image of Alan

Alan

Residential Conveyancing

Gill help us with the sale of our old house and the purchase of our new one. She helped us enormously when things were not straightforward. We cannot praise her highly enough.

0
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Hugh

Residential Conveyancing

Excellent service, support and feedback through the conveyancing sale process from Gill and her team. The delays that occurred arose from the lack of expertise of the purchaser's legal representative who did not fully understand how to deal with an unregistered property. Gill had to guide them at every stage to facilitate the process and achieve completion.

0
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Lynn Marie Norton

Residential Conveyancing

Uncomplicated, easy to communicate with, fast responses to questions, call backs. It was my very first mortgage application and did not know what dealing with solicitors entailed. Glad I chose Elmhirst Parker. Excellent from start to finish. Staff first class. Thank you.

0
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Janette & David Wilson

Residential Conveyancing

From day 1 excellent communication from Jodie Storrs. Always available, very professional, polite. Excellent job. If I need a questionnaire query she was on the ball. Daniel Haigh was the solicitor for my sale & purchase. Excellent communication, quick, reliable, fantastic knowledge. Made you feel at ease. Totally excellent all round. Used solicitors prior, however these were the best @ Barnsley branch.

0
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M

Housing & Property

A client

I recently purchased my first home through Michael Cook and unfortunately I cannot say I'd recommend. Updates were scarse and had an unnecessary 2 week delay due to forgetting to answer enquiries. Limited communication with the sellers solicitor. When it came to complete I was never made aware I had to give authority on the day of completion which could have resulted in the sale not going through. The app is a good idea but never gets updated making it redundant. If I had known I would have gone elsewhere

A representative from Pepperells Ltd responded to this review

Hi Mathew. Please see below message from the conveyancer who worked on your matter. If you wish to discuss matters further she is more than happy to discuss your concerns further. Key updates were given, the delay was caused by receiving replies to enquiries from the seller's solicitors suggesting that the seller had little to no information regarding the solar panels which would have resulted in the lender being unable to lend. The seller's solicitors then proceeded to look for this information and finally provided - this then needed to be reported to the lender. Seller's solicitor were aware, buyer was aware. There was no risk to the sale not going through on the day of completion, the authority was given around 11:15am and we exchange at around 1:15pm after giving a release to the sellers solicitors earlier. The app was updated when key events happened but this transaction had issues which were not covered by the app (solar panels, help to buy isa). Client never made me aware he was unhappy

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Reviews

4.8 /5 3728 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills & probate, family and litigation matters, consumer and employment disputes, and probate/estate work, with clear expertise in handling property sales/purchases, wills and time-sensitive cases. Clients value excellent communication, professionalism and efficiency, plus approachability, empathy and patience. Reviews praise thoroughness, clarity in plain English, responsiveness, attention to detail, and a calm, supportive manner that reduces stress and builds confidence throughout processes.

Excellent communication
Friendly staff
Professional service
Efficient process
Helpful advice
Approachable team
Prompt responses
Thorough work
Stress‑reducing support
Local convenience

ReviewSolicitors Review List

Profile image of Mrs page

Mrs page

Verified

My will

Yes there was very prompt of what I needed put everything in my will what I said and I was looked after very very well I recommend anyone to go there

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Colin Childs

Verified
Housing & Property

Review of my recent experience with Pepperells

I recently used Pepperells for the purchase of my property and Sophie handled my case. Everything was handled to perfection. Excellent service from start to finish.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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Scott Rowland

Verified
Litigation

Mortgage

I thought Rebecca was very professional and made it very cleared to understand the advice she was giving.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Rebecca and the team.

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Ann Moore

Verified
Wills, Trusts & Probate

Making a Will and Power of attorney

We did wills and power of attorney with Lucy. It was quite a long drawn out process and expensive but she was very helpful and it is finally sorted.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate your positive feedback and we look forward to working with you in the future should you need us to do so.

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Lesley Bolton

Verified
Family Law

Family Law

I cannot recommend my family law solicitor highly enough. From start to finish, Emily Bailey was absolutely amazing. She was professional, compassionate, and always took the time to explain everything clearly, making an incredibly stressful situation much easier to deal with. Her dedication, knowledge, and support throughout my case gave me confidence every step of the way. I always felt listened to, respected, and that she genuinely cared about achieving the best outcome for my family. Thank you for your hard work, kindness, and unwavering support. I am truly grateful and would recommend your services to anyone needing an outstanding family law solicitor.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are so pleased to hear this brilliant feedback for Emily and will ensure it is passed onto her. Thank you for choosing Pepperells

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Other Reviews

Profile image of Zeta Setterfield

Zeta Setterfield

Zeta

Rebecca was very supportive throughout the weeks helping with the purchase of my new home. Both Rebecca and her team were very professional and would recommend her and Pepperells. Hopefully I will be able to use their service again in the future if the time arose.

0
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brenda tennyson

Housing & Property

brenda

Simon explained everything very clearly. I was very pleased that my boundary issue was dealt with successfully in a such short time.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Udochukwu Benjamin

Udochukwu

The service she offered me was great and fast. I really appreciate.

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Bob Lowis

Wills, Trusts & Probate

Bob

Very good appointment explained everything to me. Satisfied with the details.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review and choosing Pepperells. We look forward to assisting you in the future should you need us to do so.

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Mark Toomer

Mark

Helped explain the hidden questions in the buying and selling procedure Always returned my calls Local Her assistant Amy Stewart was also a great help

A representative from Pepperells Ltd responded to this review

Thank you for your review. We will pass you feedback onto Sophie and the team and look forward to assisting you in the future. Thankyou for choosing Pepperells.

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