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Pepperells Ltd

4.8 | 26 Reviews 26 Reviews | Security
3,850 Total Company Reviews info icon Security | info icon 3,850 Total Company Reviews Security | info icon 3,850 Total Company Reviews

The Abbey Yard, Selby, North Yorkshire, YO8 4PX

Accepting new clients

The Abbey Yard, Selby, North Yorkshire, YO8 4PX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8009312

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Sharon Lamb

Sharon Lamb

Verified
Wills, Trusts & Probate

Wills sorted

Claire was extremely knowledgeable and answered all our questions in an efficient manner, ensuring that we understood the 'legalese'. Claire is very friendly and approachable, we got our joint wills agreed and signed effectively

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Profile image of Chantelle Elliott

Chantelle Elliott

Verified
Consumer

Outstanding

Victoria has been brilliant all the way through quite a lengthy process, her service has been brilliant and has got me the result i needed. Lovely lady, very easy to communicate with and i highly recommend her as a solicitor. I will continue to use pepperells for any other legal needs.

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Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

The Abbey Yard, Selby, North Yorkshire, YO8 4PX

Reviews

4.8 /5 26 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in conveyancing, wills and probate, family law, employment and criminal defence, property disputes and lasting powers of attorney. Reviews highlight clear, proactive and efficient case management, excellent communication and responsiveness, and strong technical knowledge. Clients value professional, compassionate and empathetic handling of difficult matters, practical pragmatic advice, attention to detail and timely updates. The team is described as approachable, supportive and reliable, making stressful processes smoother and delivering confident, client‑focused outcomes.

friendly staff
clear communication
quick responses
professional service
knowledgeable staff
supportive team
efficient process
compassionate care
proactive handling
kept informed

ReviewSolicitors Review List

Profile image of Jessica

Jessica

Verified
Housing & Property

We used Michael at pepperells to deal with our mortgage

Our experience was smooth without any hiccups, don't understand why we stressed so much now

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We would also like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Daniel

Verified
Housing & Property

Great mortgage service

Very stressful process made easy due to Kayleigh’s expert advice and effort to help with getting our mortgage through. Great communication and fast response to various emails. Thank you so much

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Kayleigh gave you expert advice. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Nicola

Verified
Housing & Property

Remortgage

Excellent service from a very professional team, I found Leanne fantastic she kept me up to speed every step of the way, Layla also was very helpful

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Reply by profile image of Lorretta Coulson

Lorretta Coulson

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Jed Earl

Verified
Housing & Property

Mortgage solicitor

Very helpful and thorough, very good in terms of handling the documents

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ben

Verified
Housing & Property

Remortgage

Very smooth communication and support given through the process. Parminder was always clear and informative.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your positive review. We are pleased to hear about the smooth communication you received from Parminder and that everything was made clear. We would like to thank you for choosing Pepperells solicitors and will be happy to assist you in the future should you need us to do so.

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Other Reviews

Profile image of Alan

Alan

Residential Conveyancing

Gill help us with the sale of our old house and the purchase of our new one. She helped us enormously when things were not straightforward. We cannot praise her highly enough.

0
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Hugh

Residential Conveyancing

Excellent service, support and feedback through the conveyancing sale process from Gill and her team. The delays that occurred arose from the lack of expertise of the purchaser's legal representative who did not fully understand how to deal with an unregistered property. Gill had to guide them at every stage to facilitate the process and achieve completion.

0
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Profile image of Lynn Marie Norton

Lynn Marie Norton

Residential Conveyancing

Uncomplicated, easy to communicate with, fast responses to questions, call backs. It was my very first mortgage application and did not know what dealing with solicitors entailed. Glad I chose Elmhirst Parker. Excellent from start to finish. Staff first class. Thank you.

0
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Profile image of Janette & David Wilson

Janette & David Wilson

Residential Conveyancing

From day 1 excellent communication from Jodie Storrs. Always available, very professional, polite. Excellent job. If I need a questionnaire query she was on the ball. Daniel Haigh was the solicitor for my sale & purchase. Excellent communication, quick, reliable, fantastic knowledge. Made you feel at ease. Totally excellent all round. Used solicitors prior, however these were the best @ Barnsley branch.

0
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Profile image of M

M

Housing & Property

A client

I recently purchased my first home through Michael Cook and unfortunately I cannot say I'd recommend. Updates were scarse and had an unnecessary 2 week delay due to forgetting to answer enquiries. Limited communication with the sellers solicitor. When it came to complete I was never made aware I had to give authority on the day of completion which could have resulted in the sale not going through. The app is a good idea but never gets updated making it redundant. If I had known I would have gone elsewhere

A representative from Pepperells Ltd responded to this review

Hi Mathew. Please see below message from the conveyancer who worked on your matter. If you wish to discuss matters further she is more than happy to discuss your concerns further. Key updates were given, the delay was caused by receiving replies to enquiries from the seller's solicitors suggesting that the seller had little to no information regarding the solar panels which would have resulted in the lender being unable to lend. The seller's solicitors then proceeded to look for this information and finally provided - this then needed to be reported to the lender. Seller's solicitor were aware, buyer was aware. There was no risk to the sale not going through on the day of completion, the authority was given around 11:15am and we exchange at around 1:15pm after giving a release to the sellers solicitors earlier. The app was updated when key events happened but this transaction had issues which were not covered by the app (solar panels, help to buy isa). Client never made me aware he was unhappy

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Reviews

4.8 /5 3850 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in conveyancing, wills and probate, family law, employment and criminal defence, property disputes and lasting powers of attorney. Reviews highlight clear, proactive and efficient case management, excellent communication and responsiveness, and strong technical knowledge. Clients value professional, compassionate and empathetic handling of difficult matters, practical pragmatic advice, attention to detail and timely updates. The team is described as approachable, supportive and reliable, making stressful processes smoother and delivering confident, client‑focused outcomes.

friendly staff
clear communication
quick responses
professional service
knowledgeable staff
supportive team
efficient process
compassionate care
proactive handling
kept informed

ReviewSolicitors Review List

Profile image of Luke Pritchard

Luke Pritchard

Verified
Housing & Property

Friendly and helpful

Amy and Sophie made the process of selling up as painless as it could have been. I got regular updates and was always welcome to enquire for further info if required. They were always friendly to speak with and shared my persistence to get through the process, would recommend their services.

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Karen Ayre

Verified
Employment

Knowledgeable and helpful

Rebecca fully explained and provided advice on my situation and was extremely helpful

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0
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Jayne Murphy

Verified
Housing & Property

Sale of my brothers house

Beverly and the team were excellent at helping me through selling my brother’s house. All very friendly and compassionate. Very knowledgeable and helpful. Would definitely recommend and would use them again if I need them. Just like to say a big thank you to them all at Pepperells x

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Leanne Eccles

Verified
Housing & Property

Amazing service from Bev

From start to finish of the process Bev was absolutely brilliant. There was a number of difficulties and frustration throughout my house selling and buying process due to the size of the chain. Even though Bev was taking care of my purchase, she was so communicative and reassuring whenever I reached out to her. I would absolutely recommend her to everyone.

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Profile image of Alex

Alex

Amazing Service

Just wanted to say a massive thank you to Selin for all her help. From the initial appointment all the way through to the end, she’s kept me informed and offered valuable advice.

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Other Reviews

Profile image of Megan Newton

Megan Newton

Megan

Can not thank Emily Bailey enough, she is a superb solicitor, absolutely fantastic, after working with her for years I can hands down say she’s the most dedicated, hard working lady.

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Tracy Hall

Tracy

Very good service

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Karla Smith

Karla

Got an appointment with Keith really quickly. He was prompt, professional and very knowledgable. Thank you

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Profile image of Neil Frazer

Neil Frazer

Housing & Property

Neil

Smooth process and continually informed of progress. Enquiries were answered promptly. Saved us money on stamp duty, which we didn't expect. Much appreciated Arnold.

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A representative from Pepperells Ltd responded to this review

Thankyou for your positive feedback Neil. We will pass this onto Arnold and the team and look forward to assisting you in the future. Thankyou for choosing Pepperells

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Profile image of Hugh Patience

Hugh Patience

Housing & Property

Hugh

Kept well informed throughout the process, friendly and knowledgeable.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future.

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