Collaborative Separation
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3,648 Total Company Reviews
Collaborative Separation
|
3,648 Total Company Reviews
14 Coppergate, York, York, North Yorkshire, YO1 9NR
Accepting new clients
14 Coppergate, York, York, North Yorkshire, YO1 9NR
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8000373
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Pepperells Ltd are accredited by
Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.
The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Pepperells Ltd are accredited by
Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.
The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
This review was submitted by a verified client of Pepperells Ltd.
"Excellent service. Quick and efficient. Very pleased. "
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This review was submitted by a verified client of Pepperells Ltd.
"Malcolm was very professional and friendly, and he took the time to explain everything to us when needed. We were very happy with the service provided and would happily recommend him to others."
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14 Coppergate, York, York, North Yorkshire, YO1 9NR
What clients say about Pepperells Ltd
Clients praise the firm for strong expertise in conveyancing, wills & probate, employment and litigation, family and consumer disputes, and court representation. Reviews highlight efficient, thorough legal knowledge, clear plain‑English explanations and practical, realistic advice. Valued soft skills include responsive communication, professionalism, empathy, patience, approachability and calm under pressure. Many commend timely progress, transparency on costs and proactive problem‑solving, describing staff as friendly, supportive and reassuring throughout often stressful matters.
Over the past two years, I have been involved in a lengthy and often challenging litigation process. Throughout that time, Simon Davies provided steady guidance, honest advice and unwavering professionalism. What stood out most was his ability to remain calm and focused, even when emotions were running high. He never made promises he couldn't keep, but instead provided realistic advice that allowed me to make informed decisions and stay focused on the bigger picture. There were many moments when the process felt overwhelming, but knowing I had someone in my corner who understood both the legal complexities and the importance of achieving a fair outcome made a significant difference. His communication was clear, his advice was practical and his approach was always measured and professional. Thanks to his support and expertise, a chapter of my life that at times felt never-ending has finally reached its conclusion. I am incredibly grateful for his hard work, dedication and persistence throughout the process. I would highly recommend his services to anyone looking for a solicitor who is knowledgeable, professional, approachable and genuinely committed to helping clients navigate difficult circumstances with confidence.
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Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.
This review was submitted by a verified client of Pepperells Ltd.
Over the past two years, I have been involved in a lengthy and often challenging litigation process. Throughout that time, Simon provided steady guidance, honest advice and unwavering professionalism. What stood out most was his ability to remain calm and focused, even when emotions were running high. He never made promises he couldn't keep, but instead provided realistic advice that allowed me to make informed decisions and stay focused on the bigger picture. There were many moments when the process felt overwhelming, but knowing I had someone in my corner who understood both the legal complexities and the importance of achieving a fair outcome made a significant difference. His communication was clear, his advice was practical and his approach was always measured and professional. Thanks to his support and expertise, a chapter of my life that at times felt never-ending has finally reached its conclusion. I am incredibly grateful for his hard work, dedication and persistence throughout the process. I would highly recommend his services to anyone looking for a solicitor who is knowledgeable, professional, approachable and genuinely committed to helping clients navigate difficult circumstances with confidence.
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This review was submitted by a verified client of Pepperells Ltd.
Having compared multiple solicitors offices and pricing packages I decided to go with Pepperells. The process was kept simple from first telephone contact to finalization. The price for the work was fair without any upselling or hidden costs. Thamida could not have been more helpful. Everything was straightforward and explained in great detail. I came away confident that I had completed everything satisfactorily. Being able to meet locally was a bonus and the entire experience was quick, efficient and without any stress. I would use Pepperells again and wouldn’t hesitate to recommend Thamida.
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Thankyou for your review. It is great to here that you are happy with the results, we would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.
This review was submitted by a verified client of Pepperells Ltd.
Waste of money as I got the feeling the solicitor was sympathetic to the company I was in dispute with.
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Thankyou for your review. We are sorry to hear that you were not satisfied with the outcome of your matter. If you would like to discuss this further please contact the Client Services Department.
This review was submitted by a verified client of Pepperells Ltd.
Easy and straightforward procedure. Friendly and approachable.
Thankyou for your review. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.
Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.
Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.
I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.
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We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.
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Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.
Very polite.
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Thankyou for your review. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
The process of selling a house is complex with a number of professionals involved. I feel that when this became stressful Lisa was available to answer my questions and guide me through in addition to the estate agents. I felt in very safe legal hands.
What clients say about Pepperells Ltd
Clients praise the firm for strong expertise in conveyancing, wills & probate, employment and litigation, family and consumer disputes, and court representation. Reviews highlight efficient, thorough legal knowledge, clear plain‑English explanations and practical, realistic advice. Valued soft skills include responsive communication, professionalism, empathy, patience, approachability and calm under pressure. Many commend timely progress, transparency on costs and proactive problem‑solving, describing staff as friendly, supportive and reassuring throughout often stressful matters.
This review was submitted by a verified client of Pepperells Ltd.
Required ID 1 form for verification, was given a suitable appointment and the form was quickly completed.
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This review was submitted by a verified client of Pepperells Ltd.
Received an email asking me to sign and also my bank statements and account details. I thought it was a scam! Contacted solicitors who never got back to me about why they needed this information. Eventually I managed to speak to someone who said they didn’t actually this but it’s sent out automatically. I still continued to be sent these emails asking me to sign etc. Really poor communication and service.
This review was submitted by a verified client of Pepperells Ltd.
From the outset, taking an opportunity to update my will at a £20.00 free will offer, I have only received outstanding service from Erica and her colleague Natalia. Thank you both!
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This review was submitted by a verified client of Pepperells Ltd.
Both of the solicitors I dealt with were lovely, warm, friendly, and kind. They made me feel completely at ease throughout the process. Their professionalism, support, and guidance helped me win my case, and I am very grateful for everything they did. I would highly recommend them to anyone seeking legal assistance.
This review was submitted by a verified client of Pepperells Ltd.
Quick & efficient service & always kept me updated.
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Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.
Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.
I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.
Legal experts tagged in
this review
We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.
Legal experts tagged in
this review
Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.
Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved
I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.
Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.
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Thank you for sharing your feedback and its great to hear you would recomend us to others.
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