Avoidance Powers
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3,648 Total Company Reviews
Avoidance Powers
|
3,648 Total Company Reviews
14 Coppergate, York, York, North Yorkshire, YO1 9NR
Accepting new clients
14 Coppergate, York, York, North Yorkshire, YO1 9NR
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8000373
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Pepperells Ltd are accredited by
Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.
The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Pepperells Ltd are accredited by
Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.
The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
This review was submitted by a verified client of Pepperells Ltd.
"Excellent service. Quick and efficient. Very pleased. "
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This review was submitted by a verified client of Pepperells Ltd.
"Malcolm was very professional and friendly, and he took the time to explain everything to us when needed. We were very happy with the service provided and would happily recommend him to others."
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14 Coppergate, York, York, North Yorkshire, YO1 9NR
What clients say about Pepperells Ltd
Clients praise the firm for strong expertise in conveyancing, wills & probate, employment and litigation, family and consumer disputes, and court representation. Reviews highlight efficient, thorough legal knowledge, clear plain‑English explanations and practical, realistic advice. Valued soft skills include responsive communication, professionalism, empathy, patience, approachability and calm under pressure. Many commend timely progress, transparency on costs and proactive problem‑solving, describing staff as friendly, supportive and reassuring throughout often stressful matters.
This review was submitted by a verified client of Pepperells Ltd.
From the outset, taking an opportunity to update my will at a £20.00 free will offer, I have only received outstanding service from Erica and her colleague Natalia. Thank you both!
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This review was submitted by a verified client of Pepperells Ltd.
Natalia was friendly, professional and trustworthy. She kept to timescales and made sure l understood each step of the process.
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This review was submitted by a verified client of Pepperells Ltd.
Teigan dealt with our probate application in a swift and professional manner. She is friendly, approachable and a credit to her profession. we would highly recommend Pepperells solicitors.
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Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.
This review was submitted by a verified client of Pepperells Ltd.
Lucy was very friendly and explained the process fully, answered any questions we had.
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Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.
This review was submitted by a verified client of Pepperells Ltd.
Lucy was polite, friendly and professional.
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Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.
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Thank you for sharing your feedback and its great to hear you would recomend us to others.
They dealt with my Mum's probate. The day after she died, i phoned them to let them know, and was told they'd send an email immediately with instructions to proceed. They didn't, so I called again a few hours later and again was promised said email. A couple of hours later they phoned, asking to speak to my Mum. We paid for the full probate service upfront, several times during the process they sent invoices, for random amounts, with no explanation. Each time I had to call, for them to explain that the invoices were randomly by their system, and I should just ignore them. When the work was complete, I received an email saying they had some money left for us in credit - could I send a photo of my bank card before they made payment - even though they already have my bank details and sending a photo would leave me susceptible to fraud if their email was ever hacked. If I ever need a solicitor again, it will not be Pepperells.
Efficient and friendly service
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Thankyou for your review. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Pepperells Solicitors were most helpful in creating my Will and made the whole process easy. Thank you
Thankyou for your review. We value this feedback and will ensure it is passed onto the team. We are pleased to hear that you received a helpful service when making your will and would like to thank you for choosing Pepperells. We will be happy to assist you again in the future should you need us to do so.
i recently used pepperells to do my will.lucy was professional but extremely friendly.All the front desk ladies were cheerful and helpful phone calls were dealt with at once.i would defintely recommend pepperells to family and friends.
What clients say about Pepperells Ltd
Clients praise the firm for strong expertise in conveyancing, wills & probate, employment and litigation, family and consumer disputes, and court representation. Reviews highlight efficient, thorough legal knowledge, clear plain‑English explanations and practical, realistic advice. Valued soft skills include responsive communication, professionalism, empathy, patience, approachability and calm under pressure. Many commend timely progress, transparency on costs and proactive problem‑solving, describing staff as friendly, supportive and reassuring throughout often stressful matters.
This review was submitted by a verified client of Pepperells Ltd.
Required ID 1 form for verification, was given a suitable appointment and the form was quickly completed.
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This review was submitted by a verified client of Pepperells Ltd.
Received an email asking me to sign and also my bank statements and account details. I thought it was a scam! Contacted solicitors who never got back to me about why they needed this information. Eventually I managed to speak to someone who said they didn’t actually this but it’s sent out automatically. I still continued to be sent these emails asking me to sign etc. Really poor communication and service.
This review was submitted by a verified client of Pepperells Ltd.
From the outset, taking an opportunity to update my will at a £20.00 free will offer, I have only received outstanding service from Erica and her colleague Natalia. Thank you both!
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This review was submitted by a verified client of Pepperells Ltd.
Both of the solicitors I dealt with were lovely, warm, friendly, and kind. They made me feel completely at ease throughout the process. Their professionalism, support, and guidance helped me win my case, and I am very grateful for everything they did. I would highly recommend them to anyone seeking legal assistance.
This review was submitted by a verified client of Pepperells Ltd.
Quick & efficient service & always kept me updated.
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Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.
Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.
I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.
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We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.
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Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.
Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved
I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.
Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.
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Thank you for sharing your feedback and its great to hear you would recomend us to others.
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