Gould & Swayne Limited

4.8 | 81 Reviews 81 Reviews | Housing & Property

131 Total Company Reviews

Housing & Property |

131 Total Company Reviews Housing & Property |

131 Total Company Reviews

21 Broad Street, Wells, Somerset, BA5 2DJ

01749675535

Accepting new clients

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 496133

Gould & Swayne Limited |

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Housing & Property reviews

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4.8

Excellent

81 Reviews

Value for
Money

Success
Rate

Would
Recommend

Communication 4.8/5

Initial Impressions 4.7/5

Approachability 4.8/5

Documentation Accuracy 4.8/5

Legal Knowledge 4.8/5

Value for money 4.7/5

Accreditations

Trading names:

• Qualitysolicitors Gould & Swayne (Practising Style For - Gould & Swayne)

Description

Gould & Swayne offers legal advice to individuals and businesses in Street, Paulton, Glastonbury and Wells. Part of a national network of law firms QualitySolicitors Gould & Swayne is a local name you can trust.

Rankings by area of expertise

Local 1 / 4

National 1042 / 11,165

Meet the team of Gould & Swayne Limited

Christine Weekes

Conveyancing Administrator

5.0

Jason Legg

Solicitor

5.0

Lisa Guy

Conveyancer

4.7

Laura Middleton

Case Manager

5.0

Gian Floris

Solicitor and Director

5.0

Contact details

01749675535

street@gouldandswayne.co.uk

www.qualitysolicitors.com/gouldandswayne

Opening hours

Monday	09:00–17:00
Tuesday	09:00–17:00
Wednesday	09:00–17:00
Thursday	09:00–17:00
Friday	09:00–17:00
Saturday	(Closed)
Sunday	(Closed)

21 Broad Street, Wells, Somerset, BA5 2DJ

Clients say

Specialising in residential conveyancing and property sales, the firm is noted for handling complex leasehold transactions and keeping cases on schedule. Clients praise attention to detail, efficiency and strong case management. Valued soft skills include clear, plain-English communication, proactivity, responsiveness and approachability. The team is described as friendly, supportive and professional, offering convenient local offices and making stressful or emotional moves feel well managed and straightforward.

proactive

clear communication

responsive

approachable

efficient service

attention to detail

friendly staff

professional

convenient offices

stress‑relieving

EG

22 Apr 2026

Housing & Property

Brilliant & would recommend to anyone

I couldn’t recommend this firm of solicitors enough, particularly my solicitor Jason Legg, who facilitated my purchase involving a complex leasehold arrangement in London, as a first time buyer. I was buying my property while working out of the country in a difficult environment and Jason was across every detail, always proactive and communicative, and pushing things forward with the other side who were dragging their heels, to ensure the purchase completed by the time I was moving back to the UK. He always spoke in plain English, talking me through the complexities of the conveyancing involved in my particular purchase clearly, and was always responsive and approachable. I’ll be recommending Jason and this firm to my friends and family. Thank you again, Jason!

Solicitors tagged in
this review

Jason Legg

Adam M

20 Mar 2026

Housing & Property

Excellent service.

Quick and efficient service with fantastic communication throughout. Very impressive!

Legal experts tagged in
this review

Jackie Ford

Jade Smith

Jon Hole

13 Mar 2026

Housing & Property

House conveyancing

Excellent service in dealing with the sale of my house. Great communication in all issues relating to the sale.

Legal experts tagged in
this review

Jackie Ford

Ian W

13 Feb 2026

Housing & Property

Responsive and personable

I recently used this conveyancing solicitor for my property sale and couldn’t be more pleased with the service I received. From start to finish, the process was handled efficiently, professionally, and with great attention to detail. Communication was excellent throughout, everything was explained clearly, and I was kept informed at every stage of the transaction. Any questions I had were answered promptly, which really helped reduce the stress that often comes with selling a property. The whole process was completed within the expected timeframe, and I felt confident that my case was being managed thoroughly and competently. I would highly recommend this firm to anyone looking for a reliable and proactive conveyancing solicitor. Thank you for making what can be a complicated process feel straightforward and well-managed.

Legal experts tagged in
this review

Jackie Ford

Sarah Brian

Anonymous

7 Dec 2025

Housing & Property

House purchase

The whole team were extremely helpful from start to finish. It was very convenient for us to be able to go in person to the Glastonbury and Street offices. The whole process was very smooth, friendly and efficient

Legal experts tagged in
this review

Jackie Ford

Joanne Wilson

8 May 2026

Joanne

We had the misfortune of having Quality Solicitors Gould and Swayne involved in our house move chain, quality what a joke! Their incompetence and lack of communication caused at best months of unnecessary delays, causing stress and upset to all involved, dealing with one issue at a time and not looking at the whole picture, infuriating

E G

22 Apr 2026

A client

Bridie

28 Jun 2024

Bridie

As part of a property transaction that I was purchasing via my company, my lender required that I obtained independent legal advice on the conditions of the mortgage. Having had the appointment with Harriet, my other solicitors dealing with the transaction then informed me that the wrong form had been completed (not Harriet’s fault). I was informed about this a month after we’d sent the document and the afternoon before we were due to complete on the transaction! I rang Gould and Swayne to explain the situation. They were fantastic, and managed to fit me in the following day so I could still complete on the property on time. Harriet is very friendly and accommodating - they really helped me out! Thank you ever so much, your efforts were really appreciated.

A representative from Gould & Swayne Limited responded to this review

12/02/2026

Dear Bridie, Thank you for taking the time to leave such positive feedback! We're so pleased to hear that you would recommend Harriet and the team, and we look forward to continue working with you.

Kim

27 Jun 2023

Housing & Property

Kim

We used Gould & Swayne for selling/buying and cannot fault Hollie and Jackie for being so efficient and helpful. Considering this was during the peak of the covid busy period and having to wait for probate, we were kept in the loop at all times and had responses to any questions in a timely manner. I would 100% recommend Hollie and the team to anyone looking to sell/buy as they made the process easy and as stress free as possible.

A representative from Gould & Swayne Limited responded to this review

10/07/2023

Hi Kim, Thank you so much for leaving a review of the service you received from us. We were happy we could help. Kindest regards.

Amy

30 Jan 2023

Housing & Property

Amy

As a single, first time buyer I was nervous and apprehensive towards buying my first house. I cannot fault my solicitor Hollie Burns. She was absolutely brilliant and went above and beyond to make this experience very easy. Any questions or queries I had about any part of the process Hollie was able to answer them. I have since recommended her to many of my friends who have said exactly the same. If I need a solicitor again I know exactly who I’ll be going with. Thank you for everything Hollie!

Solicitors tagged in
this review

Hollie Burns

Emma Stoodley-Phillips

31/01/2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Clients say

proactive

clear communication

responsive

approachable

efficient service

attention to detail

friendly staff

professional

convenient offices

stress‑relieving

EG

22 Apr 2026

Housing & Property

Brilliant & would recommend to anyone

Solicitors tagged in
this review

Jason Legg

Adam M

20 Mar 2026

Housing & Property

Excellent service.

Quick and efficient service with fantastic communication throughout. Very impressive!

Legal experts tagged in
this review

Jackie Ford

Jade Smith

Jon Hole

13 Mar 2026

Housing & Property

House conveyancing

Excellent service in dealing with the sale of my house. Great communication in all issues relating to the sale.

Legal experts tagged in
this review

Jackie Ford

Ian W

13 Feb 2026

Housing & Property

Responsive and personable

Legal experts tagged in
this review

Jackie Ford

Sarah Brian

Anonymous

7 Dec 2025

Housing & Property

House purchase

Legal experts tagged in
this review

Jackie Ford

Joanne Wilson

8 May 2026

Joanne

E G

22 Apr 2026

A client

Mary

11 Dec 2024

Wills, Trusts & Probate

Mary

We recently made new wills using the "Free Wills" process available in conjunction with various charities. After the initial visit we unexpectedly had an urgent need to complete and sign the new wills very rapidly. After calling the office to ask if there was any possibility of this, I had a return call the same day to say they had been able to get everything done and ready for signing. We were so grateful for the efficiency and kindness of everyone here, especially Mike Burgess who went out of his way to get things completed. It meant a great deal to us at a very difficult time.

A representative from Gould & Swayne Limited responded to this review

12/12/2024

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our team, especially Mike Burgess, was able to assist you promptly and efficiently during such a critical time. Your appreciation means a lot to us, and we're glad we could provide the support needed. If there's anything further we can do for you in the future, please don't hesitate to reach out. Wishing you all the best.

Bridie

28 Jun 2024

Bridie

A representative from Gould & Swayne Limited responded to this review

12/02/2026

Dear Bridie, Thank you for taking the time to leave such positive feedback! We're so pleased to hear that you would recommend Harriet and the team, and we look forward to continue working with you.

Sara

5 Dec 2023

Company & Commercial

Sara

I work for a housing developer and we use Gould and Swayne for all our transactions (both industrial and residential). They have always offered an exceptional service. Jason Legg in particular is one of the most conscientious Solicitors you could instruct although all the staff are very helpful. I would definitely recommend them 100%.

Solicitors tagged in
this review

Gian Floris

Jason Legg

A representative from Gould & Swayne Limited responded to this review

06/12/2023

Dear Sara, Thank you for taking the time to leave such positive feedback! We're so pleased to hear that you would recommend Jason, Gian and the team, and we look forward to continue working with you.

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Gould & Swayne Limited

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