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Pepperells Ltd

4.8 | 778 Reviews 778 Reviews | Refurbishment
3,655 Total Company Reviews info icon Refurbishment | info icon 3,655 Total Company Reviews Refurbishment | info icon 3,655 Total Company Reviews

Gresley House, Ten Pound Walk, Doncaster, South Yorkshire, DN4 5HX

Accepting new clients

Gresley House, Ten Pound Walk, Doncaster, South Yorkshire, DN4 5HX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8007670

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Pepperells Ltd

Gresley House, Ten Pound Walk, Doncaster, South Yorkshire, DN4 5HX

Reviews

4.8 /5 778 Reviews
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills & probate, family and employment litigation, consumer disputes and court representation, with particular strength in time-sensitive property transactions and clear legal advice. Clients praise technical expertise, thoroughness and successful outcomes. Valued soft skills include clear, patient communication, empathy, approachability and responsiveness; staff are described as friendly, professional, reassuring and supportive. Clients also highlight efficiency, good value, proactive problem‑solving and confidence‑building throughout often stressful matters.

friendly staff
clear explanations
prompt responses
efficient service
professional conduct
knowledgeable team
reassuring support
helpful guidance
kept updated
good value

ReviewSolicitors Review List

Profile image of Carol  Faniyi

Carol Faniyi

Verified
Commercial Property

Excellent effortless and efficient

Great service and timely. Prompt responses and great value for money

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review we will ensure your feedback is passed onto Jessica and the team. Its great to hear about the timely service you received. We would like to thank you for choosing Pepperells and will be happy to assist you in the future.

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Anonymous

Verified
Commercial Property

Excellent

We used jessica who responded to every query and worked tirelessly to get to the end

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this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We will ensure your feedback is passed onto Jessica and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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anonymous

Housing & Property

Buying and selling.

Very efficient all the way to completion.

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

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Anonymous

Verified
Commercial Property

Fantastic service

Our sales was days away from collapsing due to the previous solicitor i was using was closed down by the SRA, I contacted Michael at Pepperells and he immediately helped and took time to see my sales through really quickly. Massive thank you to him and his team.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Michael and the team. We would also like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Claire Welsh

Verified

Purchase of house

Wasn’t happy, with the lack of communication. Typo errors, which were very unprofessional. Took too long for a completion date, felt I was chasing them for updates.

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Other Reviews

Profile image of Ian

Ian

Housing & Property

Ian

Chloe, Lindsey and Christine kept us informed every step of the way with the sale of the property. The sale was successfully completed despite some hurdles from the purchaser and his solicitors. Analysing the whole matter the team were exemplary in every way.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Marie and Terry Crow

Residential Conveyancing

Our Lawyers for nearly 40 years. That says a lot! Every time we had a question it was answered. When things are out of your hands you like to know that someone is on top of your case.

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Anonymous

Residential Conveyancing

Very satisfied with the smooth completion of the sale of our property.

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Robert Gausden

Robert

Asv you would expect you'll be impressed with the professional Young people with friendly manor also Ideal for legal transactions

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Neil & Lynn Shenton

Residential Conveyancing

I found Daniel really friendly and helpful. The process went very smoothly from beginning to end. Despite my lack of internet skills at times I was not made to feel embarrassed.

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Reviews

4.8 /5 3655 Reviews
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Star rating
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Rating

Review Source

Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills & probate, family and employment litigation, consumer disputes and court representation, with particular strength in time-sensitive property transactions and clear legal advice. Clients praise technical expertise, thoroughness and successful outcomes. Valued soft skills include clear, patient communication, empathy, approachability and responsiveness; staff are described as friendly, professional, reassuring and supportive. Clients also highlight efficiency, good value, proactive problem‑solving and confidence‑building throughout often stressful matters.

friendly staff
clear explanations
prompt responses
efficient service
professional conduct
knowledgeable team
reassuring support
helpful guidance
kept updated
good value

ReviewSolicitors Review List

Profile image of Melvin  Featherstone

Melvin Featherstone

Verified
Housing & Property

Excellent !

From start to the completion Chloe was amazing. Emails and questions answered so quickly , kept updated and nothing was too much trouble. I have already recommended to a friend who was looking.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would also like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Howard Thackray

Verified
Wills, Trusts & Probate

Will

Great, professional service and I would have no hesitation in using Natalia again

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with your results, and we look forward to working with you in the future should you need us to do so.

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Terrence Stears

Verified
Consumer

Great communication

Because provided a great service. Clear communication and advice and dealt with my matter in a professional yet approachable manner.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Rebecca and the team.

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Profile image of Sonia Kempthorne

Sonia Kempthorne

Verified
Housing & Property

House purchase

Lisa was recommended to me by a friend who had used her previously I was very impressed with her I found her very easy to talk to she made my house purchase less stressful than I expected. She explained things very well, which helped. I would highly recommend Lisa to others. I am very impressed with the service I received and would like to thank her for all her hard work and swift responses to any of my emails which made the whole process easier Thank you Lisa

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us and we look forward to working with you in the future should you need us to do so.

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Anna Marie Coughlan

Verified
Wills, Trusts & Probate

Will Day

Thamida was helpful and explained everything so I understand as I have a brain disease. She was happy helpful and I couldn’t have asked for anyone better to do my will.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

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Other Reviews

Profile image of Clare Steele-King

Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

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Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

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Gemma Skipworth

Gemma

Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved

A representative from Pepperells Ltd responded to this review

I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.

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chris ducker

Wills, Trusts & Probate

chris

Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback and its great to hear you would recomend us to others.

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