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Talbots Law Ltd

4.9 | 1400 Reviews 1,400 Reviews | Writing a Codicil
2,977 Total Company Reviews info icon Writing a Codicil | info icon 2,977 Total Company Reviews Writing a Codicil | info icon 2,977 Total Company Reviews

First Floor, 153 Avon Road, Cannock, Staffordshire, WS11 1LF

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First Floor, 153 Avon Road, Cannock, Staffordshire, WS11 1LF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8012068

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Talbots Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Talbots Law Ltd are accredited by

Children Law accreditation awarded to Talbots Law Ltd
Family Law Advanced accreditation awarded to Talbots Law Ltd
Family Mediation accreditation awarded to Talbots Law Ltd

Description

We’re Talbots Law, a firm of solicitors with 19 offices nationally. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.

Rankings by area of expertise

The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Talbots Law Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Talbots Law Ltd are accredited by

Children Law accreditation awarded to Talbots Law Ltd
Family Law Advanced accreditation awarded to Talbots Law Ltd
Family Mediation accreditation awarded to Talbots Law Ltd

Description

We’re Talbots Law, a firm of solicitors with 19 offices nationally. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.

Rankings by area of expertise

The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Talbots Law Ltd

First Floor, 153 Avon Road, Cannock, Staffordshire, WS11 1LF

Reviews

4.9 /5 1400 Reviews
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Rating

Clients say

What clients say about Talbots Law Ltd

Client reviews suggest strong expertise in conveyancing, wills, family law and immigration, with many praising smooth house purchases, visa applications and clear legal guidance. Positive soft skills repeatedly mentioned include professionalism, attentiveness, patience, empathy and prompt, reassuring communication. However, several clients reported serious frustrations: repeated delays, unanswered calls and emails, poor case management, errors in documents and funding advice, lack of proactive updates, and weak complaint handling. A few reviews also highlighted concerns about competence and confidentiality, with some describing the service as uncaring or negligent.

Poor communication
Lack of responses
Confidentiality breach
Serious negligence
Avoidable delays
Professional service
Clear communication
Prompt updates
Helpful guidance
Efficient handling

ReviewSolicitors Review List

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Joe Stevens

Free Will & Molly King

First off. thank you to the organisations involved for the opportunity for me and my wife to able to have a will drawn up during 'Free Will Month.' The guidance and advice we received was excellent from Talbot's Law (Birmingham) was excellent and in particular from Molly King. Molly was courteous and diligent at every stage of the proceedings. Thank you, Molly!

A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law

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anonymous

Wills, Trusts & Probate

Great service and attention to detail

We used Talbots Law in Wolverhampton to renew our wills in conjunction with free wills month. The service from start to finish was excellent and our solicitor Molly King was happy to explain and advise when we met at the office. We would be happy to use Their services again and are happy to recommend them.

A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.

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David Moore

Wills, Trusts & Probate

Holly Elphick has become just like a trusted good friend who watches out for you.

I have used Talbots Law before by recommendation, and they did some sterling work for me. That was a key factor in deciding who to choose to write our not-so-straightforward wills. Holly listened very carefully to all of our concerns and somehow was able to unpick what we saw as a complicated situation into a simple, straightforward solution. Holly offered a number of choices and gave us all the time we needed to navigate this important transaction. She made us feel welcome and made us feel at home—just how it is with a good, trusted friend. Advocacy at its very best. Advocacy as it should be.

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this review

from Talbots Law Ltd

Thank you for your wonderful feedback. We are thrilled that Holly provided the expertise and patience needed to simplify your Wills. It is high praise to be described as a "trusted friend," and we will be sure to share your kind words with her and the team at Talbots Law.

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Sue C

Verified
Wills, Trusts & Probate

Renewal of Will

I wished to renew my Will, using support with a Charity. Talbots Law was the only one I approached that did not raise obstacles first! On attendance I was very impressed with the service I received from the initial instruction I gave to final signing and witness of the documents. I found Joyce Anderson easy to express my desires to and she was able to interpret that into the legal document whilst explaining in a way I could understand. I have no hesitation in recommending Talbots and would approach them for any further work.

from Talbots Law Ltd

Thank you so much for your wonderful review, Sue. We are delighted Joyce and the team could make the process straightforward and clear from your initial instruction through to signing and witnessing.

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anonymous

Agriculture

Excellent support and professionalism

Sean was recommended to me by McCartney's and I am so glad they did. I was selling my late husband's farm so it was a difficult situation, Sean made it manageable, his knowledge and professionalism was impressive. He always kept me fully informed and made sure I understood all the processes and options. At times he had to be very proactive to get others to act for which I was very grateful. I felt he always had my best interests at heart, taking the time and effort to make sure I was ok in difficlut circumstances. I really valued that if he said he would call or email, he did. I would highly reocmmend him. Thank you

Legal experts tagged in
this review

from Talbots Law Ltd

Thank you for your feedback and recommendation. We’re delighted to hear that Sean provided such knowledgeable, professional, and supportive guidance during the sale of your late husband’s farm. It’s wonderful to know that he kept you fully informed, took the time to explain all processes and options, and was proactive in ensuring matters progressed smoothly. Your appreciation of his dedication, reliability, and consideration in difficult circumstances will mean a great deal to him.

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Reviews

4.8 /5 2977 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Talbots Law Ltd

Client reviews suggest strong expertise in conveyancing, wills, family law and immigration, with many praising smooth house purchases, visa applications and clear legal guidance. Positive soft skills repeatedly mentioned include professionalism, attentiveness, patience, empathy and prompt, reassuring communication. However, several clients reported serious frustrations: repeated delays, unanswered calls and emails, poor case management, errors in documents and funding advice, lack of proactive updates, and weak complaint handling. A few reviews also highlighted concerns about competence and confidentiality, with some describing the service as uncaring or negligent.

Poor communication
Lack of responses
Confidentiality breach
Serious negligence
Avoidable delays
Professional service
Clear communication
Prompt updates
Helpful guidance
Efficient handling

ReviewSolicitors Review List

Profile image of Daryl Bromley

Daryl Bromley

Land Law

Succeeded where others have failed

Having tried for years to get land registered to us we were contacted by Nick Playford who had taken this on, now, a few months later he has succeeded to get the registrations done and dusted.

Solicitors tagged in
this review

A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.

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anonymous

Just don’t. Read the other negative reviews they are totally accurate.

Just don’t. Read the other negative reviews they are totally accurate.

A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate your comments and will take these on board to further enhance our service. Thank you for using Talbots Law

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Elber W

Worst case isn't no reply — they are leaking client info

.What has disappointed us most about Talbots Law is not the lack of email responses, but the serious negligence of their solicitor in disclosing a client’s confidential information to us, and the complete lack of action from management after we reported it. We first instructed a solicitor at Talbots Law on 20 June to act for us in our house purchase. By 12 August, we still had not reached Exchange and were ultimately forced to change solicitors. A major reason for this was the solicitor’s serious negligence and lack of responsibility. We repeatedly reminded our solicitor that we would be leaving the UK for a holiday at the end of July and asked for confirmation before we left as to whether our signed original documents had been received. We received no response. Even while the solicitor was on holiday, the team failed to take any action or respond to our emails. However, this was not the most serious issue. The solicitor mistakenly mixed up our file with another client’s and sent us that client’s confidential emails and information. We were extremely shocked by this and immediately raised a complaint with the solicitor’s manager. Despite sending two emails, we have received no response from the manager whatsoever. We then escalated the matter to Talbots Law’s Complaints Department and requested that our solicitor be replaced. Instead, the Complaints Department refused to change our solicitor on the grounds that the relationship had broken down, and offered us a refund solution so that we could find another solicitor and bring the complaint to an end as quickly as possible. The most ironic part is that the client whose confidential information was disclosed to us was also ultimately unhappy with the solicitor’s service and requested a refund. I have lived in the UK for more than ten years and fully understand that property transactions can be slow. However, I have never experienced such a poor level of service from a law firm. I will continue to report this matter to the relevant third parties regarding the solicitor’s negligence in disclosing confidential client information and the failure of Talbots Law’s management to take appropriate action. If you still want to take your chances, you are welcome to choose them.

A representative from Talbots Law Ltd responded to this review

Thank you for bringing your feedback to our attention. We take any allegations involving service delays, management responsiveness, and—above all—data privacy and confidentiality with the utmost seriousness. While client confidentiality rules prevent us from discussing the specific details of any client file publicly, we want to address your concerns directly: Data Protection & Confidentiality: We hold data protection to the highest standard. Any potential breach of client confidentiality is a matter of critical concern. We have rigorous internal procedures for investigating potential data incidents, and where appropriate, reporting them to the Information Commissioner’s Office (ICO) and the Solicitors Regulation Authority (SRA). Communication & Delay: We apologize that your experience fell short of the clear communication and swift transaction timeline you expected, particularly regarding the receipt of your original documents prior to your travel. Management & Escalation: We regret that you felt your concerns were not addressed with the urgency they deserved. Our formal complaints procedure is designed to offer fair resolutions when a client relationship founders, including facilitating a smooth transition to alternative representation where appropriate. We note your intention to report these matters to external regulatory bodies. We fully respect your right to do so and will cooperate completely with any formal inquiries to ensure complete transparency.

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Caitie Robinson

If you want the best immigration solicitor, choose Nisha Leel!

Nisha Leel is a knowledgeable, skilled and attentive immigration solicitor. She answers all questions clearly and thoughtfully, completes the paperwork in a timely manner, and handles each case with respect. If you need a highly trained solicitor to represent you well and earn successful results, she is the one for you.

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A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.

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Riza

Spouse visa application review :)

Nisha helped us to achieve a spouse visa and was incredibly professional, helpful, and provided full clarity at every step of the way. She always made certain to reassure us throughout the process and share her knowledge and expertise to make everything feel more manageable. We would highly recommend her to others and are sincerely grateful for her services and guidance throughout the last year.

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