Housing & Property
|
216 Total Company Reviews
Housing & Property
|
216 Total Company Reviews
2000 Cathedral Square, Cathedral Hill, Guildford, Surrey, GU2 7YL
Accepting new clients
2000 Cathedral Square, Cathedral Hill, Guildford, Surrey, GU2 7YL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 650177
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Expertise
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Gateley is a legal and professional services group which combines legal advice with consultancy expertise. We are forward thinking about the services that we deliver, helping our clients to solve challenges and to maximise opportunities. We are straight talking about what matters, inside and outside of our business: supporting diversity and inclusion, encouraging potential and ensuring a sustainable future.
The rankings below show the areas of expertise that Gateley Plc offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Gateley is a legal and professional services group which combines legal advice with consultancy expertise. We are forward thinking about the services that we deliver, helping our clients to solve challenges and to maximise opportunities. We are straight talking about what matters, inside and outside of our business: supporting diversity and inclusion, encouraging potential and ensuring a sustainable future.
The rankings below show the areas of expertise that Gateley Plc offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:30 | |
| Tuesday | 09:00–17:30 | (Open) |
| Wednesday | 09:00–17:30 | |
| Thursday | 09:00–17:30 | |
| Friday | 09:00–17:30 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
2000 Cathedral Square, Cathedral Hill, Guildford, Surrey, GU2 7YL
What clients say about Gateley Plc
Clients consistently praise the firm for its strong conveyancing expertise, particularly in house sales and purchases, and wider residential property transactions. Reviews highlight a smooth, well-managed process with careful attention to detail and clear guidance at every stage. Clients value the team’s proactive, responsive and supportive approach, alongside their professionalism, efficiency and calm manner. Excellent communication and a genuine commitment to reducing stress are recurring themes, making the firm a trusted choice for property matters.
Horrendous. Gateley have directly cost me thousands of pounds. By not registering my self as the owner of my house with HM Land Registry, the one job I paid them to do, and assuring me it had been done properly, I am now incurring thousands of pounds of loss as I cannot remortgage my property. Can’t remember the last time I left a review, but given how bad Gateley have managed to me over, felt it was necessary.
Janine dealt with the complications of our sale and purchase with patience, professionalism and meticulous attention to detail.
5 stars isn’t enough Ish you were so helpful above and beyond highly recommend
A thoroughly professional team. Solid advice provided all the way through the transaction and always there when needed. We found Gateley’s Property team to be knowledgeable, responsive and able to meet the challenging goals we set. We look forward to working with Gateley again soon.
We used Gateley Legal for our house sale and purchase. Alison was really proactive and professional throughout the whole process. Would really recommend
Thank you for your review, Glen
A big thank you to Alison and the whole team for their excellent support throughout the legal process of purchasing our house at Arc Apartments. From start to finish, they were professional, helpful, responsive, and made what could have been a stressful process feel much easier. They kept us informed at every stage, answered our questions clearly, and handled everything with great care and attention to detail. We really appreciate all the hard work and support from Alison and the team and would happily recommend their services to anyone looking for a reliable and professional team to help with their property purchase. Thank you again for making the whole experience so smooth 😊😊😊
Thank you for the lovely review, Putta!
This firm has handled 2 house purchases, and one house sale; and 1 house purchase and sale for my partner. There are thorough, brilliant, and very pleasant to deal with. I personally would highly recommend, and fully expect to have Alsion Reid represent me for everything going forwards.
Thank you for your review, Oliver!
We had a difficult buying process drawn out by the sellers, but the team at Gately were supportive throughout. Would highly recommend.
Thank you for your review, George!
Catherine and her team were absolutely brilliant service throughout our house purchase. They were incredibly attentive, responsive and proactive at every stage, which made the whole process far less stressful. Communication was excellent and we always felt well informed and supported. Would highly recommend.
Thank you for your kind review, Daniel!
What clients say about Gateley Plc
Clients consistently praise the firm for its strong conveyancing expertise, particularly in house sales and purchases, and wider residential property transactions. Reviews highlight a smooth, well-managed process with careful attention to detail and clear guidance at every stage. Clients value the team’s proactive, responsive and supportive approach, alongside their professionalism, efficiency and calm manner. Excellent communication and a genuine commitment to reducing stress are recurring themes, making the firm a trusted choice for property matters.
Awful experience. I trusted Gateley to handle an important property matter and was left feeling badly let down. The process gave me no confidence that my interests were being properly protected, and the lack of clear, proactive advice has caused me serious stress and concern. For something this important, I expected professionalism, transparency, and accountability — instead I was left dealing with uncertainty and consequences I should never have had to face. I would strongly urge others to think very carefully before relying on them. I’m only one of many victims.
Thank you for sharing your feedback, we’re disappointed to hear that it has not been a positive experience. It would be good to talk to you about this directly. If you would like to, please email us your details via listening@gateleyplc.com and we will look into this for you. Thank you.
Horrendous. Gateley have directly cost me thousands of pounds. By not registering my self as the owner of my house with HM Land Registry, the one job I paid them to do, and assuring me it had been done properly, I am now incurring thousands of pounds of loss as I cannot remortgage my property. Can’t remember the last time I left a review, but given how bad Gateley have managed to me over, felt it was necessary.
Initially the solicitor was helpful and made promises. As time went on this was never fulfilled and in fact charged excessive fee's. I made it extremely clear 'not to carry out any work unless I agree' However, the solicitor took upon herself to continue and now I have a bill. I DO NOT recommend anyone to use Gately solicitors. The fee's charged are not clear with accurate details.
Thank you for sharing your feedback and we’re disappointed to hear that it has not been a positive experience. It would be good to talk to you about this directly. If you would like to, please email us your details via listening@gateleyplc.com and we will look into this for you.
Unprofessional with exorbitant charges - no follow up; significant delays and no breakdown of charges provided. No response from solicitors or responses to complaints, no acknowledgment from senior partners. Unfair dealings causing financial losses. They were supposed to be managing probate and settlement of my mothers estate - it’s been over 6months and they are still holding onto funds from sale despite telling me twice they’re going to make interim settlements - that was more than a month ago after chasing them repeatedly. Now they’ve gone completely silent. The solicitor and partner don’t even answer or return calls; no customer service e at all! They’re disinterested and treat clients unfairly. I’ve been left with no choice but to escalate to the solicitors regulator now. Hoping SRA sort it out, of course that’s even more delays and financial losses in the meantime.
Contacted Gateley regarding an article in the Daily Mail, Rory Lynch took on the case and the article was removed within the week. Rory and his team answered emails promptly and gave an amazing service.
Thank you for your review. We appreciate the feedback about the positive experience and outcome you had. Kind regards
We used Gateley Legal for our house sale and purchase. Alison was really proactive and professional throughout the whole process. Would really recommend
Thank you for your review, Glen
A big thank you to Alison and the whole team for their excellent support throughout the legal process of purchasing our house at Arc Apartments. From start to finish, they were professional, helpful, responsive, and made what could have been a stressful process feel much easier. They kept us informed at every stage, answered our questions clearly, and handled everything with great care and attention to detail. We really appreciate all the hard work and support from Alison and the team and would happily recommend their services to anyone looking for a reliable and professional team to help with their property purchase. Thank you again for making the whole experience so smooth 😊😊😊
Thank you for the lovely review, Putta!
This firm has handled 2 house purchases, and one house sale; and 1 house purchase and sale for my partner. There are thorough, brilliant, and very pleasant to deal with. I personally would highly recommend, and fully expect to have Alsion Reid represent me for everything going forwards.
Thank you for your review, Oliver!
We had a difficult buying process drawn out by the sellers, but the team at Gately were supportive throughout. Would highly recommend.
Thank you for your review, George!
Fantastic experience. Alison was friendly, professional and incredibly supportive during the entire process. Highly recommended and felt like Gateley genuinely cared about my house buying process. Go with Gateley
Thank you for your kind review, Caoimhe!
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