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This work covers defective digital content and related services sold to consumers in England, including software, apps, films, music and e-books, and the warranties that come with them under the Consumer Rights Act 2015. A solicitor practising in this area reviews terms, assesses breaches, and helps clients obtain a remedy when digital content is not as described, is of satisfactory quality, or fails to perform as intended. They draft and send notices, negotiate with providers, and, if needed, pursue a claim in the county court or small claims process to secure a refund, replacement or price reduction.
The key issue is the remedy for a breach by supplying faulty or non-conforming digital content and the deadline for taking action. A solicitor ensures the right remedies are pursued within statutory timeframes, handles communications with the seller or platform, and frames the claim to protect the client's position should enforcement or escalation be required.
You searched for Digital Content specialists. Here are related areas of law to help you narrow down your results.
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I can't thank Sally enough for her time and patience. Through a long and difficult process she strived to help and guide in any way she could. Friendly, professional and understanding. A credit to her firm. I wish her all the best for the future.
Review left by Kojack
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Tagged solicitor Luca Angarano
We are delighted with the recent service we have received from Luca Angarano at Walker Foster Solicitors and all staff that have given time to our case. The level of service was professional, attentive and always with our best intentions at the heart of the care we received. Myself and my husband would thoroughly recommend Walker Foster for a litigation case (ours was a property case) without reservation. Our case wasn’t the easiest to navigate but with diligence and attention to detail, Luca managed to create a positive and successful outcome for us.
Review left by Gemma
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Tagged solicitor Andrew James Shipp
Andrew and Debbie were excellent throughout a very stressful business dispute. They reduced my stress!
Review left by Verified Client
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Tagged solicitor John Soper
Very professional and knowledgeable of the area being felt with. Great communication and kept up to date. John & Sarah were fantastic
Review left by Sarah Dombrick
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Tagged solicitor Harriet Rossi
We cannot thank Harriet enough for everything she did for us during the tenancy of land termination case. What started as incredibly stressful and overwhelming situation was made so much easier because of her kindness, guidance and genuine care. From our very first conversation we felt listened to and supported. She took the time to understand our worries, and explain our options clearly. She was always approachable, always patient and always willing to go the extra mile. When it came to the court hearing, her dedication and expertise truly shone through. Thanks to her hard work we achieved a successful outcome-one that brought us immense relief and peace of mind. We are deeply grateful for everything she has done. Tracey and Ian
Review left by Ian
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Tagged solicitor Andrew Carswell
Andrew Carswell always gave us an honest opinion of how the litigation might pan out. He always answered our concerns promptly. We would highly recommend him and this company.
Review left by Ron
