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Pepperells Ltd

4.8 | 152 Reviews 152 Reviews | Commercial Property
3,752 Total Company Reviews info icon Commercial Property | info icon 3,752 Total Company Reviews Commercial Property | info icon 3,752 Total Company Reviews

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Accepting new clients

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 807163

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Deepak Bhatia

Deepak Bhatia

Verified
Housing & Property

Painless experience ..

"Michael was professional in terms of responses, communication skills, courtesy, knowledge and thoroughness.\nNo problem at all. "

Legal experts tagged in
this review

Profile image of Anonymous

Anonymous

Verified
Employment

Responsive, Reassuring, Result

"Tom was very responsive and reassuring. He provided the professional guidance required to move the case efficiently to conclusion achieving the optimal result for my needs. The supporting office team were always friendly and responsive as well. Thank you Tom and team."

Solicitors tagged in
this review

Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30 (Open)
Friday 07:00–17:30
Saturday (Closed)
Sunday (Closed)

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Reviews

4.8 /5 152 Reviews
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and litigation work, with strong expertise in property transactions, estate planning and dispute resolution. Clients praise clear, prompt communication, efficient case management and thorough legal knowledge. Valued soft skills include approachability, empathy, patience, professionalism and reassurance; staff are described as friendly, supportive, responsive and proactive, helping reduce stress and make complex matters straightforward. Many reviews highlight local accessibility, helpful administration and a seamless, reliable service from start to finish.

clear communication
very professional
friendly staff
timely responses
efficient service
approachable solicitors
knowledgeable advice
stress‑free process
local accessibility
thorough attention

ReviewSolicitors Review List

Profile image of J Binks

J Binks

Verified
Housing & Property

Sale of property

All dealings with Paige and her colleagues were handled professionally and in a timely manner. Being able to take documentation into our local office helped tremendously. After being let down by our first buyers, the final sale went through smoothly and in record time.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Paige and the team were professional and your sale went through smoothly. We will ensure your feedback is passed onto Paige and the team and look forward to assisting you in the future. Thankyou for choosing Pepperells.

0
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Colin Childs

Verified
Housing & Property

Review of my recent experience with Pepperells

I recently used Pepperells for the purchase of my property and Sophie handled my case. Everything was handled to perfection. Excellent service from start to finish.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

0
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Shaun Cruickshank

Verified
Housing & Property

Excellent and professional

Sophie and the team at Pepperells have dealt with both sale and purchase of properties, throughout they have been excellent and communication has been great, made both matters an easy process and we will be back to sort our wills out in the next few weeks

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Sophie made the buying and selling process easy. We look forward to assisting you with your wills and would like to thank you for choosing Pepperells.

0
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Profile image of Nicola BabingtonAdams

Nicola BabingtonAdams

Verified
Housing & Property

Conveyancing

Great communication. Sophie answered all our queries.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We will ensure your feedback is passed onto Sophie and the team and look forward to working with you in the future. Thankyou for choosing Pepperells.

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Sale of property

Thank you to Paige and her colleagues for their work on the sale of our property.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We look forward to working with you in the future and would like to thank you for choosing Pepperells.

0
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Other Reviews

Profile image of Edde Whincup

Edde Whincup

Edde

Excellent speedy service. Keep me informed at all times of the process by email or by phone. Very professional and knowledgeable about conveyance. I would highly recommend.

0
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Profile image of Mark Toomer

Mark Toomer

Mark

Helped explain the hidden questions in the buying and selling procedure Always returned my calls Local Her assistant Amy Stewart was also a great help

A representative from Pepperells Ltd responded to this review

Thank you for your review. We will pass you feedback onto Sophie and the team and look forward to assisting you in the future. Thankyou for choosing Pepperells.

0
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Profile image of Kathryn

Kathryn

Housing & Property

Kathryn

Used for both purchase and sale at same time. Both went through but that’s all I can say. Overall poor service, poor communication, not very responsive and very slow. We have only just received some documents through now - almost 1 year after completion. I would not use again.

A representative from Pepperells Ltd responded to this review

We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.

0
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Profile image of Michelle & Paul Meehan

Michelle & Paul Meehan

Residential Conveyancing

Lisa Lonnia was dealing with the sale & purchase of our house move. She was amazing all the way through and we were kept fully informed. She acted quickly with all enquiries and put us at ease throughout. We would definitely want to deal with Lisa again if we need a solicitor in the future, I would also highly recommend her and there's the added bonus of her being a lovely lady as well.

0
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Profile image of Philip

Philip

Housing & Property

Philip

It doesn't matter from what part of the country you are in John Taylor and the team at Pepperells does a fantastic job.. He was professional in his approach dotted and crossed all the i's and t's, explained anything we wasn't sure about. Got the sellers to set up insurance 's for the parts we needed. Looked after us from start to finish, deserved of 5 stars.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Hello Philip, thank you for your kind review, we are so glad to hear that John has pleasantly met your expectations! Should you need us for any future legal services, Pepperells are happy to help.

0
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Reviews

4.8 /5 3752 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and litigation work, with strong expertise in property transactions, estate planning and dispute resolution. Clients praise clear, prompt communication, efficient case management and thorough legal knowledge. Valued soft skills include approachability, empathy, patience, professionalism and reassurance; staff are described as friendly, supportive, responsive and proactive, helping reduce stress and make complex matters straightforward. Many reviews highlight local accessibility, helpful administration and a seamless, reliable service from start to finish.

clear communication
very professional
friendly staff
timely responses
efficient service
approachable solicitors
knowledgeable advice
stress‑free process
local accessibility
thorough attention

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Friendly and professional

I thoroughly recommend Teigan. I had been putting off making a new Will for over 15 years but Teigan made me feel comfortable and at ease to communicate my wishes and it was all done through my preferred style of communication. Thank you for a brilliant service.

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0
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Anonymous

Verified

Excellent and efficient

Easily made appointment within a short space of time and completed what needed to be done in and excellent and efficient way

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this review

0
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Profile image of Madara Muceniece

Madara Muceniece

Verified
Family Law

Amazing service

Simon was my solicitor he always listened to what I had to say with full concentration, I would definitely use his services in the future if I need it. Honestly couldn’t recommend him more.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that you were happy with the service from Simon and would recommend him. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Profile image of Nicki M

Nicki M

Verified
Cybersecurity and Data Protection Law

Excellent Service from Simon Davies

I came to Simon with a legal issue and with very limited time to deal with the matter. Simon reacted very quickly to understand the issue and to manage in a way that I was very pleased with. His communication was superb and he was very proactive in the management of the situation.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Simon reacted quickly and that you were happy with his communication. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Profile image of Orson Haelsner

Orson Haelsner

Verified
Consumer

Best advisor ever

He was patient with me and explained me about the issue and what was the best decision.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure that your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Other Reviews

Profile image of Vincent Wright

Vincent Wright

Vincent

A very caring solicitors who went above and beyond to settle a family estate and bring it to closure, very efficient and the customer care was absolutely brilliant I can thoroughly recommend them , an old established family solicitors who have a keen edge and a powerful thrust in this modern age. Great bunch of guys absolutely top notch they are.

0
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Profile image of Michelle Smith

Michelle Smith

Michelle

I used this solicitors for the sale of my property, and found very un helpful and disrespectful. Sarish was rude, i have now changed my solicitors but i am still recieving demanding e mails regarding on boarding which is unacceptable. I also have not recieved my Refund.

0
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Profile image of Paul Smith

Paul Smith

Paul

Very good service, highly recommend

0
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Profile image of Maria Bowers

Maria Bowers

Maria

The service that we received from Paige was excellent. She was supportive and considerate, never failing to reply quickly and patient and reassuring when answering our numerous questions. Paige kept us fully informed of the progress on our sale and subsequent purchase.

0
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Profile image of Adi Easlea

Adi Easlea

Adi

One or two spellings of forenames and surnames incorrect on proof draft but rectified when pointed out. Awaiting return of completed document. Overall a pleasant and stress free process and Teigan has a professional and friendly manner. I wish her all the best for the future.

0
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