Consumer
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3,752 Total Company Reviews
Consumer
|
3,752 Total Company Reviews
26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ
Accepting new clients
26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 807163
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Pepperells Ltd are accredited by
Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.
The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Pepperells Ltd are accredited by
Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.
The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
This review was submitted by a verified client of Pepperells Ltd.
"Michael was professional in terms of responses, communication skills, courtesy, knowledge and thoroughness.\nNo problem at all. "
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This review was submitted by a verified client of Pepperells Ltd.
"Tom was very responsive and reassuring. He provided the professional guidance required to move the case efficiently to conclusion achieving the optimal result for my needs. The supporting office team were always friendly and responsive as well. Thank you Tom and team."
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| Monday | 07:00–17:30 | |
| Tuesday | 07:00–17:30 | |
| Wednesday | 07:00–17:30 | |
| Thursday | 07:00–17:30 | (Open) |
| Friday | 07:00–17:30 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ
What clients say about Pepperells Ltd
The firm specialises in conveyancing, wills, probate, family and litigation work, with strong expertise in property transactions, estate planning and dispute resolution. Clients praise clear, prompt communication, efficient case management and thorough legal knowledge. Valued soft skills include approachability, empathy, patience, professionalism and reassurance; staff are described as friendly, supportive, responsive and proactive, helping reduce stress and make complex matters straightforward. Many reviews highlight local accessibility, helpful administration and a seamless, reliable service from start to finish.
This review was submitted by a verified client of Pepperells Ltd.
He was patient with me and explained me about the issue and what was the best decision.
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Thankyou for your review. We will ensure that your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
This review was submitted by a verified client of Pepperells Ltd.
We were very happy with the service we received working with Simon Davies on our house purchase. He was very professional and pleasant to talk to. Clearly answered all our questions and doubts we had. We highly recommend him.
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Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.
This review was submitted by a verified client of Pepperells Ltd.
Understanding and very competent. Gave the advice I needed.
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Thankyou for your review. We will pass your feedback onto Rebecca and the team and will be happy to assist you in the future should you need us to do so. Thankyou for choosing Pepperells.
This review was submitted by a verified client of Pepperells Ltd.
Becky Scott and the rest of the team have being professional through out our case . I would thoroughly recommend them
Legal experts tagged in
this review
Thankyou for your review. We really value your feedback and will ensure it is passed on. We are pleased to hear that Becky and the team were professional throughout your matter. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
This review was submitted by a verified client of Pepperells Ltd.
As expected Mr Keith Haggerty gave me sound advice which enabled me to discuss the dispute with the other party and resolve the issue in my favour without any ongoing ranker.
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Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.
In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.
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Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.
We met Stephen Orridge & Holly Davis for an introductory 1hr chat in Pepperell’s Hull office. We may have crept over that "boundary" by ten minutes. When we left we had a little chat and shared our thoughts. Both Holly & Stephen were kind and friendly. We noticed that Holly took plenty of notes. We both felt that Stephen had a friendly straight talking, professional and bubbly personality. He listened and rapidly understood and contextualised the information we gave him. We concluded after only one hour that Stephen was honest, trustworthy, and meticulous. We were left with no reservations. Thank you Holly, thank you Stephen.
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Highly recommend peppers solicitors especially Ben cowling from Grimsby . who was very friendly and helpful . thank you for your help all the best Mr Oldridge
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Thankyou very much for leaving us such a positive review. We will ensure this gets passed onto Ben and the team and will be happy to assist you in the future should you need us to do so.
Amazing service by Richard highly recommend and will definitely use again in the future if required
Legal experts tagged in
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Thankyou for taking the time to leave us a review Karen. we really value your feedback and are so pleased that you had a positive experience when using Pepperells Solicitors. We will pass your feedback onto Richard.
Recently used Richard Smith's services at the Beverley branch. Very professional, extremely helpful and very responsive to emails and questions. Everyone we came into contact with at the branch were also, even over the phone. Acquired the result we wanted in a short space of time considering current circumstances.
Legal experts tagged in
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Thankyou for your review. We really appreciate and value your feedback and positive comments.
What clients say about Pepperells Ltd
The firm specialises in conveyancing, wills, probate, family and litigation work, with strong expertise in property transactions, estate planning and dispute resolution. Clients praise clear, prompt communication, efficient case management and thorough legal knowledge. Valued soft skills include approachability, empathy, patience, professionalism and reassurance; staff are described as friendly, supportive, responsive and proactive, helping reduce stress and make complex matters straightforward. Many reviews highlight local accessibility, helpful administration and a seamless, reliable service from start to finish.
This review was submitted by a verified client of Pepperells Ltd.
I thoroughly recommend Teigan. I had been putting off making a new Will for over 15 years but Teigan made me feel comfortable and at ease to communicate my wishes and it was all done through my preferred style of communication. Thank you for a brilliant service.
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This review was submitted by a verified client of Pepperells Ltd.
Easily made appointment within a short space of time and completed what needed to be done in and excellent and efficient way
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This review was submitted by a verified client of Pepperells Ltd.
Simon was my solicitor he always listened to what I had to say with full concentration, I would definitely use his services in the future if I need it. Honestly couldn’t recommend him more.
Legal experts tagged in
this review
Thankyou for your review. Its great to hear that you were happy with the service from Simon and would recommend him. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
This review was submitted by a verified client of Pepperells Ltd.
I came to Simon with a legal issue and with very limited time to deal with the matter. Simon reacted very quickly to understand the issue and to manage in a way that I was very pleased with. His communication was superb and he was very proactive in the management of the situation.
Legal experts tagged in
this review
Thankyou for your review. Its great to hear that Simon reacted quickly and that you were happy with his communication. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
This review was submitted by a verified client of Pepperells Ltd.
He was patient with me and explained me about the issue and what was the best decision.
Legal experts tagged in
this review
Thankyou for your review. We will ensure that your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
A very caring solicitors who went above and beyond to settle a family estate and bring it to closure, very efficient and the customer care was absolutely brilliant I can thoroughly recommend them , an old established family solicitors who have a keen edge and a powerful thrust in this modern age. Great bunch of guys absolutely top notch they are.
I used this solicitors for the sale of my property, and found very un helpful and disrespectful. Sarish was rude, i have now changed my solicitors but i am still recieving demanding e mails regarding on boarding which is unacceptable. I also have not recieved my Refund.
Very good service, highly recommend
The service that we received from Paige was excellent. She was supportive and considerate, never failing to reply quickly and patient and reassuring when answering our numerous questions. Paige kept us fully informed of the progress on our sale and subsequent purchase.
One or two spellings of forenames and surnames incorrect on proof draft but rectified when pointed out. Awaiting return of completed document. Overall a pleasant and stress free process and Teigan has a professional and friendly manner. I wish her all the best for the future.
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