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Pepperells Ltd

4.8 | 107 Reviews 107 Reviews | Dispute Resolution
3,752 Total Company Reviews info icon Dispute Resolution | info icon 3,752 Total Company Reviews Dispute Resolution | info icon 3,752 Total Company Reviews

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Accepting new clients

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 807163

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
91%
Value for
Money
95%+
Success
Rate
95%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Deepak Bhatia

Deepak Bhatia

Verified
Housing & Property

Painless experience ..

"Michael was professional in terms of responses, communication skills, courtesy, knowledge and thoroughness.\nNo problem at all. "

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Profile image of Anonymous

Anonymous

Verified
Employment

Responsive, Reassuring, Result

"Tom was very responsive and reassuring. He provided the professional guidance required to move the case efficiently to conclusion achieving the optimal result for my needs. The supporting office team were always friendly and responsive as well. Thank you Tom and team."

Solicitors tagged in
this review

Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30 (Open)
Friday 07:00–17:30
Saturday (Closed)
Sunday (Closed)

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Reviews

4.8 /5 107 Reviews
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and litigation work, with strong expertise in property transactions, estate planning and dispute resolution. Clients praise clear, prompt communication, efficient case management and thorough legal knowledge. Valued soft skills include approachability, empathy, patience, professionalism and reassurance; staff are described as friendly, supportive, responsive and proactive, helping reduce stress and make complex matters straightforward. Many reviews highlight local accessibility, helpful administration and a seamless, reliable service from start to finish.

clear communication
very professional
friendly staff
timely responses
efficient service
approachable solicitors
knowledgeable advice
stress‑free process
local accessibility
thorough attention

ReviewSolicitors Review List

Profile image of Ian Fithian-Franks

Ian Fithian-Franks

Verified
Consumer

Dispute resolution

As expected Mr Keith Haggerty gave me sound advice which enabled me to discuss the dispute with the other party and resolve the issue in my favour without any ongoing ranker.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

0
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Miss F

Verified
Housing & Property

Would not recommend

Paid for advice and correspondence no correspondence was issued and the advice I took did not go well and then the advice changed and was not helpful at all take your money and bill you for letters they do not issue would definitely not use again or recommend at all

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are sorry to hear that you were not satisfied with the outcome of your matter. Should you wish to discuss this further please contact the Client Services Department.

0
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Tammie Griffiths

Consumer

Steady Guidance Through a Difficult Journey

Over the past two years, I have been involved in a lengthy and often challenging litigation process. Throughout that time, Simon Davies provided steady guidance, honest advice and unwavering professionalism. What stood out most was his ability to remain calm and focused, even when emotions were running high. He never made promises he couldn't keep, but instead provided realistic advice that allowed me to make informed decisions and stay focused on the bigger picture. There were many moments when the process felt overwhelming, but knowing I had someone in my corner who understood both the legal complexities and the importance of achieving a fair outcome made a significant difference. His communication was clear, his advice was practical and his approach was always measured and professional. Thanks to his support and expertise, a chapter of my life that at times felt never-ending has finally reached its conclusion. I am incredibly grateful for his hard work, dedication and persistence throughout the process. I would highly recommend his services to anyone looking for a solicitor who is knowledgeable, professional, approachable and genuinely committed to helping clients navigate difficult circumstances with confidence.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

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Profile image of Tammie  Griffiths

Tammie Griffiths

Verified

Expert Guidance Through a Complex Case

Over the past two years, I have been involved in a lengthy and often challenging litigation process. Throughout that time, Simon provided steady guidance, honest advice and unwavering professionalism. What stood out most was his ability to remain calm and focused, even when emotions were running high. He never made promises he couldn't keep, but instead provided realistic advice that allowed me to make informed decisions and stay focused on the bigger picture. There were many moments when the process felt overwhelming, but knowing I had someone in my corner who understood both the legal complexities and the importance of achieving a fair outcome made a significant difference. His communication was clear, his advice was practical and his approach was always measured and professional. Thanks to his support and expertise, a chapter of my life that at times felt never-ending has finally reached its conclusion. I am incredibly grateful for his hard work, dedication and persistence throughout the process. I would highly recommend his services to anyone looking for a solicitor who is knowledgeable, professional, approachable and genuinely committed to helping clients navigate difficult circumstances with confidence.

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0
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PJS

Verified
Consumer

Rubbish

Waste of money as I got the feeling the solicitor was sympathetic to the company I was in dispute with.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are sorry to hear that you were not satisfied with the outcome of your matter. If you would like to discuss this further please contact the Client Services Department.

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Other Reviews

Profile image of Melinda Priestley

Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Profile image of susan

susan

Dispute Resolution

susan

Very polite.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Profile image of Angelina

Angelina

Dispute Resolution

Angelina

Quite happy with the service.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Francesca Bridgitte

Francesca Bridgitte

Litigation / Dispute Resolution

There with the right advice when in dire need of the right support. Thank you

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0
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Profile image of Renate

Renate

Dispute Resolution

Renate

I engaged Simon Davies at pepperells, as my solicitor to take me through the process of gaining a possession order against my Tennant, who was refusing to vacate my property. Simon was very helpful all the way through and always kept me up to date and always promptly returned my calls. He was very swift at completing necessary paperwork for the court. I would recommend his services

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this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Reviews

4.8 /5 3752 Reviews
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Star rating
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and litigation work, with strong expertise in property transactions, estate planning and dispute resolution. Clients praise clear, prompt communication, efficient case management and thorough legal knowledge. Valued soft skills include approachability, empathy, patience, professionalism and reassurance; staff are described as friendly, supportive, responsive and proactive, helping reduce stress and make complex matters straightforward. Many reviews highlight local accessibility, helpful administration and a seamless, reliable service from start to finish.

clear communication
very professional
friendly staff
timely responses
efficient service
approachable solicitors
knowledgeable advice
stress‑free process
local accessibility
thorough attention

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Friendly and professional

I thoroughly recommend Teigan. I had been putting off making a new Will for over 15 years but Teigan made me feel comfortable and at ease to communicate my wishes and it was all done through my preferred style of communication. Thank you for a brilliant service.

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Anonymous

Verified

Excellent and efficient

Easily made appointment within a short space of time and completed what needed to be done in and excellent and efficient way

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this review

0
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Profile image of Madara Muceniece

Madara Muceniece

Verified
Family Law

Amazing service

Simon was my solicitor he always listened to what I had to say with full concentration, I would definitely use his services in the future if I need it. Honestly couldn’t recommend him more.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that you were happy with the service from Simon and would recommend him. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Profile image of Nicki M

Nicki M

Verified
Cybersecurity and Data Protection Law

Excellent Service from Simon Davies

I came to Simon with a legal issue and with very limited time to deal with the matter. Simon reacted very quickly to understand the issue and to manage in a way that I was very pleased with. His communication was superb and he was very proactive in the management of the situation.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Simon reacted quickly and that you were happy with his communication. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Profile image of Orson Haelsner

Orson Haelsner

Verified
Consumer

Best advisor ever

He was patient with me and explained me about the issue and what was the best decision.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure that your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Other Reviews

Profile image of Vincent Wright

Vincent Wright

Vincent

A very caring solicitors who went above and beyond to settle a family estate and bring it to closure, very efficient and the customer care was absolutely brilliant I can thoroughly recommend them , an old established family solicitors who have a keen edge and a powerful thrust in this modern age. Great bunch of guys absolutely top notch they are.

0
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Michelle Smith

Michelle

I used this solicitors for the sale of my property, and found very un helpful and disrespectful. Sarish was rude, i have now changed my solicitors but i am still recieving demanding e mails regarding on boarding which is unacceptable. I also have not recieved my Refund.

0
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Paul Smith

Paul

Very good service, highly recommend

0
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Maria Bowers

Maria

The service that we received from Paige was excellent. She was supportive and considerate, never failing to reply quickly and patient and reassuring when answering our numerous questions. Paige kept us fully informed of the progress on our sale and subsequent purchase.

0
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Profile image of Adi Easlea

Adi Easlea

Adi

One or two spellings of forenames and surnames incorrect on proof draft but rectified when pointed out. Awaiting return of completed document. Overall a pleasant and stress free process and Teigan has a professional and friendly manner. I wish her all the best for the future.

0
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