Pepperells Ltd logo

Pepperells Ltd

4.9 | 126 Reviews 126 Reviews | Employment
3,752 Total Company Reviews info icon Employment | info icon 3,752 Total Company Reviews Employment | info icon 3,752 Total Company Reviews

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Accepting new clients

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 807163

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Deepak Bhatia

Deepak Bhatia

Verified
Housing & Property

Painless experience ..

"Michael was professional in terms of responses, communication skills, courtesy, knowledge and thoroughness.\nNo problem at all. "

Legal experts tagged in
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Profile image of Anonymous

Anonymous

Verified
Employment

Responsive, Reassuring, Result

"Tom was very responsive and reassuring. He provided the professional guidance required to move the case efficiently to conclusion achieving the optimal result for my needs. The supporting office team were always friendly and responsive as well. Thank you Tom and team."

Solicitors tagged in
this review

Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30 (Open)
Friday 07:00–17:30
Saturday (Closed)
Sunday (Closed)

26 St Marys Place, Newcastle Upon Tyne, Tyne and Wear, NE1 7PQ

Reviews

4.9 /5 126 Reviews
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and litigation work, with strong expertise in property transactions, estate planning and dispute resolution. Clients praise clear, prompt communication, efficient case management and thorough legal knowledge. Valued soft skills include approachability, empathy, patience, professionalism and reassurance; staff are described as friendly, supportive, responsive and proactive, helping reduce stress and make complex matters straightforward. Many reviews highlight local accessibility, helpful administration and a seamless, reliable service from start to finish.

clear communication
very professional
friendly staff
timely responses
efficient service
approachable solicitors
knowledgeable advice
stress‑free process
local accessibility
thorough attention

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Employment

Employment Law

Reassured me from our first Teams Meeting Gave very good advice and good legal knowledge and communication.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure your feedback is passed onto Simon and the team. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future.

0
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Roger Lane

Verified
Employment

Great service

Simon was great, courteous and knowledgeable.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure your comments are passed onto Simon and the team. Its great to hear that Simon was courteous and knowledgeable whilst dealing with your matter. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Paul McClarron

Verified
Employment

ID1 form

Required ID 1 form for verification, was given a suitable appointment and the form was quickly completed.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate your positive feedback you have given us, and we look forward to working with you in the future.

0
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Anonymous

Verified
Employment

Makes legal matters easier to handle

Had to involve a solicitor in work matter involving employee. Becky communicated in an understandable way & delivered letters / correspondence in a timely manner. Would not hesitate to use again should the need arise.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would also like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

0
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Rebecca Walker

Verified
Employment

Excellent advice

I received very quick and excellent advice regarding my redundancy document and a very good explanation for all the legal clauses within the document. Thank you Tom!

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure this feedback is passed onto Tom and the team and look forward to working with you in the future. Thankyou for choosing Pepperells

0
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Other Reviews

Profile image of Shauna

Shauna

Employment

Shauna

They were very responsive, the solicitor was professional, very personable and efficient.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Anonymous

Employment

My issues was sorted out quickly and satisfactory

0
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Profile image of Steve

Steve

Employment

Steve

Friendly and very informative will definitely use again if needed

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Anonymous

Verified
Employment

Employment

Excellent, efficient service. Would use again if needed.

0
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Simon

Employment

Simon

After being made redundant due to the Covid Pandemic, I was asked to sign a Settlement Agreement and a Termination Agreement by the company. I was not comfortable with certain clauses within the Agreements so contact Pepperells to seek guidance. Steve Orridge was quick to respond and was able understand and explain the issues I raised. Steve wrote a legal response to my employers outlining my issues and suggestions and was able to change the Clauses in the documents to my benefit and satisfaction. Excellent work and would highly recommend for Employment law issues.

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Reviews

4.8 /5 3752 Reviews
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Star rating
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and litigation work, with strong expertise in property transactions, estate planning and dispute resolution. Clients praise clear, prompt communication, efficient case management and thorough legal knowledge. Valued soft skills include approachability, empathy, patience, professionalism and reassurance; staff are described as friendly, supportive, responsive and proactive, helping reduce stress and make complex matters straightforward. Many reviews highlight local accessibility, helpful administration and a seamless, reliable service from start to finish.

clear communication
very professional
friendly staff
timely responses
efficient service
approachable solicitors
knowledgeable advice
stress‑free process
local accessibility
thorough attention

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Friendly and professional

I thoroughly recommend Teigan. I had been putting off making a new Will for over 15 years but Teigan made me feel comfortable and at ease to communicate my wishes and it was all done through my preferred style of communication. Thank you for a brilliant service.

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0
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Anonymous

Verified

Excellent and efficient

Easily made appointment within a short space of time and completed what needed to be done in and excellent and efficient way

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this review

0
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Madara Muceniece

Verified
Family Law

Amazing service

Simon was my solicitor he always listened to what I had to say with full concentration, I would definitely use his services in the future if I need it. Honestly couldn’t recommend him more.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that you were happy with the service from Simon and would recommend him. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Nicki M

Verified
Cybersecurity and Data Protection Law

Excellent Service from Simon Davies

I came to Simon with a legal issue and with very limited time to deal with the matter. Simon reacted very quickly to understand the issue and to manage in a way that I was very pleased with. His communication was superb and he was very proactive in the management of the situation.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Simon reacted quickly and that you were happy with his communication. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Orson Haelsner

Verified
Consumer

Best advisor ever

He was patient with me and explained me about the issue and what was the best decision.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure that your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Other Reviews

Profile image of Vincent Wright

Vincent Wright

Vincent

A very caring solicitors who went above and beyond to settle a family estate and bring it to closure, very efficient and the customer care was absolutely brilliant I can thoroughly recommend them , an old established family solicitors who have a keen edge and a powerful thrust in this modern age. Great bunch of guys absolutely top notch they are.

0
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Michelle Smith

Michelle

I used this solicitors for the sale of my property, and found very un helpful and disrespectful. Sarish was rude, i have now changed my solicitors but i am still recieving demanding e mails regarding on boarding which is unacceptable. I also have not recieved my Refund.

0
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Paul Smith

Paul

Very good service, highly recommend

0
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Profile image of Maria Bowers

Maria Bowers

Maria

The service that we received from Paige was excellent. She was supportive and considerate, never failing to reply quickly and patient and reassuring when answering our numerous questions. Paige kept us fully informed of the progress on our sale and subsequent purchase.

0
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Profile image of Adi Easlea

Adi Easlea

Adi

One or two spellings of forenames and surnames incorrect on proof draft but rectified when pointed out. Awaiting return of completed document. Overall a pleasant and stress free process and Teigan has a professional and friendly manner. I wish her all the best for the future.

0
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