Talbots Law Ltd logo

Talbots Law Ltd

4.9 | 1400 Reviews 1,400 Reviews | Wills, Trusts & Probate
2,979 Total Company Reviews info icon Wills, Trusts & Probate | info icon 2,979 Total Company Reviews Wills, Trusts & Probate | info icon 2,979 Total Company Reviews

5-7 Hagley Road, Halesowen, West Midlands, B63 4PU

Not accepting new clients via ReviewSolicitors

5-7 Hagley Road, Halesowen, West Midlands, B63 4PU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 598125

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Talbots Law Ltd only have 2979 reviews listed.

More Top-Rated and highly recommended law firms:

You may want to discover a firm with an established and proven reputation on ReviewSolicitors

Talbots Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
Value for money: 93%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Talbots Law Ltd are accredited by

Children Law accreditation awarded to Talbots Law Ltd
Family Law Advanced accreditation awarded to Talbots Law Ltd
Family Mediation accreditation awarded to Talbots Law Ltd

Description

We’re Talbots Law, a firm of solicitors with 19 offices nationally. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.

Rankings by area of expertise

The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Talbots Law Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Talbots Law Ltd are accredited by

Children Law accreditation awarded to Talbots Law Ltd
Family Law Advanced accreditation awarded to Talbots Law Ltd
Family Mediation accreditation awarded to Talbots Law Ltd

Description

We’re Talbots Law, a firm of solicitors with 19 offices nationally. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.

Rankings by area of expertise

The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Talbots Law Ltd

5-7 Hagley Road, Halesowen, West Midlands, B63 4PU

Reviews

4.9 /5 1400 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Talbots Law Ltd

Reviews suggest strong expertise in conveyancing and property matters, including house purchases, Right to Buy, lease extensions and land registration, as well as family law, immigration and wills. Clients valued clear communication, prompt updates, professionalism, patience, reassurance and friendliness. However, some reported serious delays, poor responsiveness, weak case management, incorrect paperwork, lack of empathy and even a breach of confidential information. A few also felt the firm was slow to resolve complaints and that fees rose unexpectedly, causing stress and financial loss.

Excellent service
Clear communication
Prompt responses
Professional conduct
Kept updated
Stress-free process
Friendly staff
Repeated delays
Poor communication
Confidentiality breach

ReviewSolicitors Review List

Profile image of Joe Stevens

Joe Stevens

Free Will & Molly King

First off. thank you to the organisations involved for the opportunity for me and my wife to able to have a will drawn up during 'Free Will Month.' The guidance and advice we received was excellent from Talbot's Law (Birmingham) was excellent and in particular from Molly King. Molly was courteous and diligent at every stage of the proceedings. Thank you, Molly!

A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Wills, Trusts & Probate

Great service and attention to detail

We used Talbots Law in Wolverhampton to renew our wills in conjunction with free wills month. The service from start to finish was excellent and our solicitor Molly King was happy to explain and advise when we met at the office. We would be happy to use Their services again and are happy to recommend them.

A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David Moore

David Moore

Wills, Trusts & Probate

Holly Elphick has become just like a trusted good friend who watches out for you.

I have used Talbots Law before by recommendation, and they did some sterling work for me. That was a key factor in deciding who to choose to write our not-so-straightforward wills. Holly listened very carefully to all of our concerns and somehow was able to unpick what we saw as a complicated situation into a simple, straightforward solution. Holly offered a number of choices and gave us all the time we needed to navigate this important transaction. She made us feel welcome and made us feel at home—just how it is with a good, trusted friend. Advocacy at its very best. Advocacy as it should be.

Solicitors tagged in
this review

from Talbots Law Ltd

Thank you for your wonderful feedback. We are thrilled that Holly provided the expertise and patience needed to simplify your Wills. It is high praise to be described as a "trusted friend," and we will be sure to share your kind words with her and the team at Talbots Law.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sue C

Sue C

Verified
Wills, Trusts & Probate

Renewal of Will

I wished to renew my Will, using support with a Charity. Talbots Law was the only one I approached that did not raise obstacles first! On attendance I was very impressed with the service I received from the initial instruction I gave to final signing and witness of the documents. I found Joyce Anderson easy to express my desires to and she was able to interpret that into the legal document whilst explaining in a way I could understand. I have no hesitation in recommending Talbots and would approach them for any further work.

from Talbots Law Ltd

Thank you so much for your wonderful review, Sue. We are delighted Joyce and the team could make the process straightforward and clear from your initial instruction through to signing and witnessing.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Agriculture

Excellent support and professionalism

Sean was recommended to me by McCartney's and I am so glad they did. I was selling my late husband's farm so it was a difficult situation, Sean made it manageable, his knowledge and professionalism was impressive. He always kept me fully informed and made sure I understood all the processes and options. At times he had to be very proactive to get others to act for which I was very grateful. I felt he always had my best interests at heart, taking the time and effort to make sure I was ok in difficlut circumstances. I really valued that if he said he would call or email, he did. I would highly reocmmend him. Thank you

Legal experts tagged in
this review

from Talbots Law Ltd

Thank you for your feedback and recommendation. We’re delighted to hear that Sean provided such knowledgeable, professional, and supportive guidance during the sale of your late husband’s farm. It’s wonderful to know that he kept you fully informed, took the time to explain all processes and options, and was proactive in ensuring matters progressed smoothly. Your appreciation of his dedication, reliability, and consideration in difficult circumstances will mean a great deal to him.

0
Collected on: ReviewSolicitor collection source logo

Reviews

4.8 /5 2979 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Talbots Law Ltd

Reviews suggest strong expertise in conveyancing and property matters, including house purchases, Right to Buy, lease extensions and land registration, as well as family law, immigration and wills. Clients valued clear communication, prompt updates, professionalism, patience, reassurance and friendliness. However, some reported serious delays, poor responsiveness, weak case management, incorrect paperwork, lack of empathy and even a breach of confidential information. A few also felt the firm was slow to resolve complaints and that fees rose unexpectedly, causing stress and financial loss.

Excellent service
Clear communication
Prompt responses
Professional conduct
Kept updated
Stress-free process
Friendly staff
Repeated delays
Poor communication
Confidentiality breach

ReviewSolicitors Review List

Profile image of Mr. A Brown

Mr. A Brown

Land Law

Transaction of land

Excellent service, provided a simple conclusion to what was beginning to be a difficult complicated transaction from other parties and solicitors. Well done Nick!

Solicitors tagged in
this review

A representative from Talbots Law Ltd responded to this review

Thank you for taking the time to leave such positive feedback. We are delighted to hear that the challenges presented by a complex transaction were successfully resolved and that the service you received helped bring matters to a smooth conclusion. Property transactions can often become complicated when multiple parties are involved, so it is particularly rewarding to know that our support made a positive difference to your experience. We will be sure to pass your kind comments on to Nick, who will be pleased to know that his efforts were appreciated. Recognising colleagues who go above and beyond for our clients is always important to us. Thank you again for choosing Talbots Law and for sharing your experience. We wish you all the very best for the future and hope to have the opportunity to assist you again. Talbots Law

0
Collected on: ReviewSolicitor collection source logo
Profile image of Barbara Kader

Barbara Kader

Housing & Property

Right to buy

Zara Nasser was the solicitor that looked after my Right To Buy. Zara was very professional throughout the whole process, she answered any questions or queries I had very promptly and kept me up to date with the progress or any complication that were encountered throught out the process which she always resolved professionally and promptly.

A representative from Talbots Law Ltd responded to this review

Thank you for taking the time to leave such positive feedback. We are delighted to hear that you had a positive experience during your Right to Buy transaction and that Zara Nasser provided the professional, responsive and supportive service we strive to deliver to all of our clients. Buying a home is an important milestone, and we understand how valuable it is to have clear communication and prompt updates throughout the process. It is wonderful to know that Zara kept you informed at every stage, answered your questions quickly, and dealt with any complications efficiently and professionally. We will ensure that your kind comments are passed on to Zara, who will be pleased to know that her dedication and hard work were recognised and appreciated. Thank you once again for choosing Talbots Law. We wish you many happy years in your new home and look forward to assisting you again in the future should you require our services. Talbots Law

0
Collected on: ReviewSolicitor collection source logo
Profile image of Daryl Bromley

Daryl Bromley

Land Law

Succeeded where others have failed

Having tried for years to get land registered to us we were contacted by Nick Playford who had taken this on, now, a few months later he has succeeded to get the registrations done and dusted.

Solicitors tagged in
this review

A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Just don’t. Read the other negative reviews they are totally accurate.

Just don’t. Read the other negative reviews they are totally accurate.

A representative from Talbots Law Ltd responded to this review

Thank you for taking time to leave a review. We appreciate your comments and will take these on board to further enhance our service. Thank you for using Talbots Law

0
Collected on: ReviewSolicitor collection source logo
Profile image of Elber W

Elber W

Worst case isn't no reply — they are leaking client info

.What has disappointed us most about Talbots Law is not the lack of email responses, but the serious negligence of their solicitor in disclosing a client’s confidential information to us, and the complete lack of action from management after we reported it. We first instructed a solicitor at Talbots Law on 20 June to act for us in our house purchase. By 12 August, we still had not reached Exchange and were ultimately forced to change solicitors. A major reason for this was the solicitor’s serious negligence and lack of responsibility. We repeatedly reminded our solicitor that we would be leaving the UK for a holiday at the end of July and asked for confirmation before we left as to whether our signed original documents had been received. We received no response. Even while the solicitor was on holiday, the team failed to take any action or respond to our emails. However, this was not the most serious issue. The solicitor mistakenly mixed up our file with another client’s and sent us that client’s confidential emails and information. We were extremely shocked by this and immediately raised a complaint with the solicitor’s manager. Despite sending two emails, we have received no response from the manager whatsoever. We then escalated the matter to Talbots Law’s Complaints Department and requested that our solicitor be replaced. Instead, the Complaints Department refused to change our solicitor on the grounds that the relationship had broken down, and offered us a refund solution so that we could find another solicitor and bring the complaint to an end as quickly as possible. The most ironic part is that the client whose confidential information was disclosed to us was also ultimately unhappy with the solicitor’s service and requested a refund. I have lived in the UK for more than ten years and fully understand that property transactions can be slow. However, I have never experienced such a poor level of service from a law firm. I will continue to report this matter to the relevant third parties regarding the solicitor’s negligence in disclosing confidential client information and the failure of Talbots Law’s management to take appropriate action. If you still want to take your chances, you are welcome to choose them.

A representative from Talbots Law Ltd responded to this review

Thank you for bringing your feedback to our attention. We take any allegations involving service delays, management responsiveness, and—above all—data privacy and confidentiality with the utmost seriousness. While client confidentiality rules prevent us from discussing the specific details of any client file publicly, we want to address your concerns directly: Data Protection & Confidentiality: We hold data protection to the highest standard. Any potential breach of client confidentiality is a matter of critical concern. We have rigorous internal procedures for investigating potential data incidents, and where appropriate, reporting them to the Information Commissioner’s Office (ICO) and the Solicitors Regulation Authority (SRA). Communication & Delay: We apologize that your experience fell short of the clear communication and swift transaction timeline you expected, particularly regarding the receipt of your original documents prior to your travel. Management & Escalation: We regret that you felt your concerns were not addressed with the urgency they deserved. Our formal complaints procedure is designed to offer fair resolutions when a client relationship founders, including facilitating a smooth transition to alternative representation where appropriate. We note your intention to report these matters to external regulatory bodies. We fully respect your right to do so and will cooperate completely with any formal inquiries to ensure complete transparency.

1
Collected on: ReviewSolicitor collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear