Housing & Property
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2,979 Total Company Reviews
Housing & Property
|
2,979 Total Company Reviews
23 Foregate Street, Worcester, Worcestershire, WR1 1DN
Not accepting new clients via ReviewSolicitors
23 Foregate Street, Worcester, Worcestershire, WR1 1DN
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8006990
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Talbots Law Ltd are accredited by
We’re Talbots Law, a firm of solicitors with 19 offices nationally. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.
The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Talbots Law Ltd are accredited by
We’re Talbots Law, a firm of solicitors with 19 offices nationally. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.
The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
23 Foregate Street, Worcester, Worcestershire, WR1 1DN
What clients say about Talbots Law Ltd
Client reviews suggest strengths in conveyancing and property work, plus immigration, family law, wills and lease transactions. Many praised the firm’s knowledge, professionalism, attention to detail and ability to achieve results. Soft skills valued included clear communication, patience, reassurance, friendliness and being approachable and supportive. However, there was significant criticism of poor communication, slow progress, missed callbacks, weak case management and lack of responsiveness. Some clients reported avoidable delays, errors with documents, issues around confidentiality, unhelpful management and stressful outcomes, particularly in house purchases.
Excellent service, provided a simple conclusion to what was beginning to be a difficult complicated transaction from other parties and solicitors. Well done Nick!
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Zara Nasser was the solicitor that looked after my Right To Buy. Zara was very professional throughout the whole process, she answered any questions or queries I had very promptly and kept me up to date with the progress or any complication that were encountered throught out the process which she always resolved professionally and promptly.
I have recently completed a Right to Buy purchase through Talbots Law and, unfortunately, my experience was extremely disappointing. Throughout the transaction I experienced repeated delays, poor communication and a lack of proactive case management. Calls and emails regularly went unanswered, updates were rarely provided unless chased, and I was repeatedly promised call backs that never happened. The most frustrating aspect was that many of the delays appear to have been avoidable. Following a formal complaint to Stoke-on-Trent City Council, the council provided a detailed chronology of the transaction which highlighted multiple instances where Talbots failed to respond promptly, submitted an incorrect and unsigned TP1, provided incorrect information regarding funding arrangements, and repeatedly failed to satisfy the council's clearly stated legal requirements. The council's formal response concluded that they had acted promptly throughout and that delays were attributable to Talbots' handling of the matter. As a result of these delays, my mortgage offer reached expiry, leaving me facing additional borrowing costs and financial loss. The process became unnecessarily stressful and required significant effort on my part simply to obtain updates. To add to the frustration, the final bill exceeded the original quotation by over £400 for additional Legal Fees due to the delays. The response I get when I questioned it was, if you don't pay, we will not be able to complete. The purchase has now completed, but only after months of avoidable stress, chasing, and uncertainty. I appreciate that conveyancing transactions can be complex, but communication, accuracy and responsiveness are basic expectations when paying for a professional legal service. Unfortunately, based on my experience, Talbots fell well below those expectations. A complaint was raised straight after completion 15/06/2026 and a month later, I'm still awaiting a response! Would I use Talbots again? ABSOLUTELY NOT
Buying a home can be a stressful process, but my experience with Talbots Law was outstanding from start to finish. I cannot recommend them highly enough. A special thank you goes to Amy Marsh, whose professionalism, expertise, and dedication made the entire process smooth and straightforward. Amy was always approachable, kept me well informed at every stage, and handled everything efficiently with great attention to detail. Her clear communication and commitment gave me complete confidence throughout my house purchase. I would also like to recognise Jermit, who was equally fantastic. Jermit was always polite, responsive, and incredibly helpful, ensuring any queries were dealt with promptly. The level of customer service, communication, and professionalism from both Amy and Jermit was exceptional. They genuinely went above and beyond to make what can often be a stressful experience feel manageable and reassuring. I would not hesitate to recommend Talbots Law to anyone buying or selling a property. Thank you, Amy, Jermit, and the entire team for making my home-buying journey such a positive experience. Five stars all the way! From Zahra Shaheen & Ehsan
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Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
Do not trust these novices! they delay the process of purchasing a property untill the very end by asking so many irrelevant and dumb questions about your source of funds and such. They have a bunch of low-grade cheap lawyers from outside the UK who cannot even understand simple things in a bank statement. They caused me several thousand pounds of damage by failing to complete a purchase!
Thank you for sharing your feedback. We are sorry to hear that your transaction did not complete as planned, but we must clarify the nature of our processes. As a regulated firm in the UK, we are legally required to conduct thorough Source of Funds and Anti-Money Laundering (AML) checks on all property transactions. These regulations are strict, and our team—all of whom are fully qualified and trained to UK compliance standards—is legally obligated to review bank statements and ask detailed questions to protect all parties involved. We cannot proceed with a purchase until these legal requirements are fully satisfied. We take any breakdown in a transaction seriously. If you would like to discuss the specifics of your file with a member of our senior management team, please contact us directly at clientcare@talbotslaw.co.uk
What clients say about Talbots Law Ltd
Client reviews suggest strengths in conveyancing and property work, plus immigration, family law, wills and lease transactions. Many praised the firm’s knowledge, professionalism, attention to detail and ability to achieve results. Soft skills valued included clear communication, patience, reassurance, friendliness and being approachable and supportive. However, there was significant criticism of poor communication, slow progress, missed callbacks, weak case management and lack of responsiveness. Some clients reported avoidable delays, errors with documents, issues around confidentiality, unhelpful management and stressful outcomes, particularly in house purchases.
Excellent service, provided a simple conclusion to what was beginning to be a difficult complicated transaction from other parties and solicitors. Well done Nick!
Solicitors tagged in
this review
Zara Nasser was the solicitor that looked after my Right To Buy. Zara was very professional throughout the whole process, she answered any questions or queries I had very promptly and kept me up to date with the progress or any complication that were encountered throught out the process which she always resolved professionally and promptly.
Having tried for years to get land registered to us we were contacted by Nick Playford who had taken this on, now, a few months later he has succeeded to get the registrations done and dusted.
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Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
Just don’t. Read the other negative reviews they are totally accurate.
Thank you for taking time to leave a review. We appreciate your comments and will take these on board to further enhance our service. Thank you for using Talbots Law
.What has disappointed us most about Talbots Law is not the lack of email responses, but the serious negligence of their solicitor in disclosing a client’s confidential information to us, and the complete lack of action from management after we reported it. We first instructed a solicitor at Talbots Law on 20 June to act for us in our house purchase. By 12 August, we still had not reached Exchange and were ultimately forced to change solicitors. A major reason for this was the solicitor’s serious negligence and lack of responsibility. We repeatedly reminded our solicitor that we would be leaving the UK for a holiday at the end of July and asked for confirmation before we left as to whether our signed original documents had been received. We received no response. Even while the solicitor was on holiday, the team failed to take any action or respond to our emails. However, this was not the most serious issue. The solicitor mistakenly mixed up our file with another client’s and sent us that client’s confidential emails and information. We were extremely shocked by this and immediately raised a complaint with the solicitor’s manager. Despite sending two emails, we have received no response from the manager whatsoever. We then escalated the matter to Talbots Law’s Complaints Department and requested that our solicitor be replaced. Instead, the Complaints Department refused to change our solicitor on the grounds that the relationship had broken down, and offered us a refund solution so that we could find another solicitor and bring the complaint to an end as quickly as possible. The most ironic part is that the client whose confidential information was disclosed to us was also ultimately unhappy with the solicitor’s service and requested a refund. I have lived in the UK for more than ten years and fully understand that property transactions can be slow. However, I have never experienced such a poor level of service from a law firm. I will continue to report this matter to the relevant third parties regarding the solicitor’s negligence in disclosing confidential client information and the failure of Talbots Law’s management to take appropriate action. If you still want to take your chances, you are welcome to choose them.
Thank you for bringing your feedback to our attention. We take any allegations involving service delays, management responsiveness, and—above all—data privacy and confidentiality with the utmost seriousness. While client confidentiality rules prevent us from discussing the specific details of any client file publicly, we want to address your concerns directly: Data Protection & Confidentiality: We hold data protection to the highest standard. Any potential breach of client confidentiality is a matter of critical concern. We have rigorous internal procedures for investigating potential data incidents, and where appropriate, reporting them to the Information Commissioner’s Office (ICO) and the Solicitors Regulation Authority (SRA). Communication & Delay: We apologize that your experience fell short of the clear communication and swift transaction timeline you expected, particularly regarding the receipt of your original documents prior to your travel. Management & Escalation: We regret that you felt your concerns were not addressed with the urgency they deserved. Our formal complaints procedure is designed to offer fair resolutions when a client relationship founders, including facilitating a smooth transition to alternative representation where appropriate. We note your intention to report these matters to external regulatory bodies. We fully respect your right to do so and will cooperate completely with any formal inquiries to ensure complete transparency.
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