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Gateley Plc

4.6 | 33 Reviews 33 Reviews | Litigants in Person
208 Total Company Reviews info icon Litigants in Person | info icon 208 Total Company Reviews Litigants in Person | info icon 208 Total Company Reviews

One Forbury Square, The Forbury, Reading, Berkshire, RG1 3BB

Accepting new clients

One Forbury Square, The Forbury, Reading, Berkshire, RG1 3BB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 634052

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Gateley Plc Review Scores & Client Satisfaction Overview

4.6
Excellent
93%
Value for
Money
91%
Success
Rate
91%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.8/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Description

Gateley is a legal and professional services group which combines legal advice with consultancy expertise. We are forward thinking about the services that we deliver, helping our clients to solve challenges and to maximise opportunities. We are straight talking about what matters, inside and outside of our business: supporting diversity and inclusion, encouraging potential and ensuring a sustainable future.

Rankings by area of expertise

The rankings below show the areas of expertise that Gateley Plc offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gateley Plc Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Description

Gateley is a legal and professional services group which combines legal advice with consultancy expertise. We are forward thinking about the services that we deliver, helping our clients to solve challenges and to maximise opportunities. We are straight talking about what matters, inside and outside of our business: supporting diversity and inclusion, encouraging potential and ensuring a sustainable future.

Rankings by area of expertise

The rankings below show the areas of expertise that Gateley Plc offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Commercial and Business Law 2 / 2
Housing & Property 2 / 9
Commercial Property 2 / 9
Company & Commercial 2 / 10
Litigation 1 / 4
Employment 2 / 10
Corporate Law 2 / 8
Dispute Resolution 2 / 8
Family Law 1 / 6
Private Client Law 1 / 2
Mergers and Acquisitions Law 1 / 3
Immigration Law 1 / 3
Business Law 1 / 2
Crime/ Criminal Defence 1 / 6
Construction 2 / 6
Banking 1 / 6
Company Law 1 / 4
Contract Law 2 / 6
Governance Law 1 / 4
International Business Law 1 / 3
Professional Negligence 1 / 8
Banking and Financial Law 1 / 2
IT & Intellectual Property 2 / 8
Intellectual Property Law 1 / 3
Wills, Trusts & Probate 1 / 8
Sports Law 1 / 2
Government Investigations 1 / 4
Immigration 1 / 7
Biotechnology and Pharmaceuticals Law 1 / 11
Elder Law 1 / 1
Hospitality Law 1 / 4
Land Law 2 / 6
Patent Law 1 / 8
Personal Injury 2 / 7
Adjudication Law 1 / 1
Clinical Negligence 1 / 4
Compliance Law 1 / 4
Debt and Tax Law 1 / 4
Engineering Law 1 / 18
Planning Law 1 / 3
Care Law 1 / 2
Child Law 1 / 2
Consumer 2 / 11
Defamation Law 1 / 2
Domestic Violence Law 1 / 1
Legal Aid 1 / 2
Media Law 1 / 13
Asset Management 1 / 7
Charities 1 / 3
Criminal Law 1 / 4
Cybersecurity and Data Protection Law 2 / 6
Energy Law 2 / 3
Financial Crime Law 1 / 3
Insurance Law 2 / 6
International Arbitration Law 1 / 3
Marketing Law 1 / 3
Pensions Law 1 / 4
Tourism Law 1 / 3
Aviation Law 1 / 3
Brexit Law 1 / 2
Bribery and Corruption Law 1 / 3
Chemical Law 1 / 1
Class Action Law 1 / 2
Copyright Law 1 / 3
Customs Law 1 / 3
Disability Law 1 / 3
Discrimination Law 2 / 3
Economic Law 1 / 3
Education 1 / 2
Energy & Transport 1 / 8
Enforcement Law 1 / 2
Environmental Law 1 / 2
Equality Law 2 / 5
Equity Law 1 / 2
Fire Safety Law 1 / 1
Government Contracts Law 1 / 8
Health and Safety Law 1 / 4
Infrastructure Law 1 / 9
Inheritance Law 1 / 1
Injunctions Law 1 / 2
Jurisdiction Law 1 / 1
Licensing Law 1 / 3
Local Government Law 1 / 4
Maritime Law 1 / 2
Medical Law 1 / 2
Money & Tax 1 / 8
National Insurance Law 1 / 3
Privacy Law 1 / 4
Private International Law 1 / 1
Regulations 2 / 8
Regulatory Law 2 / 8
Utilities Law 1 / 37
Welfare & Benefits 1 / 4
White Collar Crime 1 / 3
Local 2 / 17
Commercial and Business Law 110 / 348
Housing & Property 897 / 4,769
Commercial Property 1003 / 3,667
Company & Commercial 467 / 4,185
Litigation 256 / 878
Employment 934 / 3,621
Corporate Law 233 / 842
Dispute Resolution 555 / 1,801
Family Law 1546 / 4,221
Private Client Law 99 / 297
Mergers and Acquisitions Law 109 / 425
Immigration Law 210 / 1,147
Business Law 143 / 459
Crime/ Criminal Defence 659 / 2,139
Construction 263 / 856
Banking 232 / 1,031
Company Law 248 / 969
Contract Law 361 / 1,427
Governance Law 60 / 273
International Business Law 26 / 209
Professional Negligence 401 / 1,297
Banking and Financial Law 35 / 216
IT & Intellectual Property 190 / 1,113
Intellectual Property Law 151 / 623
Wills, Trusts & Probate 712 / 3,761
Sports Law 81 / 302
Government Investigations 102 / 417
Immigration 300 / 2,281
Biotechnology and Pharmaceuticals Law 6 / 96
Elder Law 124 / 314
Hospitality Law 25 / 95
Land Law 372 / 1,321
Patent Law 8 / 92
Personal Injury 800 / 2,653
Adjudication Law 71 / 238
Clinical Negligence 461 / 1,246
Compliance Law 98 / 461
Debt and Tax Law 214 / 785
Engineering Law 21 / 126
Planning Law 169 / 585
Care Law 190 / 532
Child Law 475 / 1,638
Consumer 519 / 4,416
Defamation Law 74 / 261
Domestic Violence Law 294 / 897
Legal Aid 51 / 106
Media Law 14 / 96
Asset Management 96 / 392
Charities 227 / 770
Criminal Law 229 / 1,003
Cybersecurity and Data Protection Law 204 / 894
Energy Law 87 / 359
Financial Crime Law 110 / 461
Insurance Law 168 / 663
International Arbitration Law 11 / 129
Marketing Law 15 / 98
Pensions Law 143 / 486
Tourism Law 15 / 43
Aviation Law 19 / 142
Brexit Law 29 / 146
Bribery and Corruption Law 114 / 411
Chemical Law 7 / 52
Class Action Law 8 / 103
Copyright Law 115 / 522
Customs Law 23 / 121
Disability Law 186 / 602
Discrimination Law 147 / 496
Economic Law 24 / 223
Education 135 / 424
Energy & Transport 102 / 511
Enforcement Law 157 / 574
Environmental Law 90 / 393
Equality Law 293 / 1,097
Equity Law 196 / 570
Fire Safety Law 60 / 180
Government Contracts Law 17 / 132
Health and Safety Law 178 / 575
Infrastructure Law 40 / 188
Inheritance Law 235 / 676
Injunctions Law 264 / 932
Jurisdiction Law 56 / 166
Licensing Law 129 / 500
Local Government Law 12 / 58
Maritime Law 10 / 86
Medical Law 55 / 188
Money & Tax 541 / 1,952
National Insurance Law 141 / 423
Privacy Law 113 / 515
Private International Law 42 / 129
Regulations 406 / 2,413
Regulatory Law 57 / 256
Utilities Law 9 / 75
Welfare & Benefits 308 / 1,049
White Collar Crime 76 / 203
National 1016 / 11,165

Contact & Locations - Gateley Plc

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30 (Open)
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

One Forbury Square, The Forbury, Reading, Berkshire, RG1 3BB

Reviews

4.6 /5 33 Reviews
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Rating

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Clients say

What clients say about Gateley Plc

The firm specialises in residential conveyancing and property purchases, offering experienced, well-informed legal support. Clients praise efficient, proactive case management, clear and excellent communication, and thorough handling that reduces stress. Soft skills highlighted include responsiveness, professionalism, calmness, approachability and warmth, with teams described as friendly, supportive and reassuring throughout the transaction.

attentive
responsive
proactive
excellent communication
supportive
efficient
competent
professional
well informed
pleasant service

ReviewSolicitors Review List

Profile image of Rupinder

Rupinder

Will and Dispute

Initially the solicitor was helpful and made promises. As time went on this was never fulfilled and in fact charged excessive fee's. I made it extremely clear 'not to carry out any work unless I agree' However, the solicitor took upon herself to continue and now I have a bill. I DO NOT recommend anyone to use Gately solicitors. The fee's charged are not clear with accurate details.

A representative from Gateley Plc responded to this review

Thank you for sharing your feedback and we’re disappointed to hear that it has not been a positive experience. It would be good to talk to you about this directly. If you would like to, please email us your details via listening@gateleyplc.com and we will look into this for you.

2
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Profile image of AA

AA

Removal of Daily Mail article

Contacted Gateley regarding an article in the Daily Mail, Rory Lynch took on the case and the article was removed within the week. Rory and his team answered emails promptly and gave an amazing service.

A representative from Gateley Plc responded to this review

Thank you for your review. We appreciate the feedback about the positive experience and outcome you had. Kind regards

0
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Profile image of Lucy

Lucy

Consumer

Tenacious litigators you want on your side!

James Baird - Partner at Gateley Legal James, and his team, are the perfect mix of experience and tenacity, with exceptional market knowledge and a keen eye for detail. James is the lawyer you want on your side – his steady nerves, strong strategic approach and client expectation management are the best in the industry.

0
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Adam

Company & Commercial

Exceeded my expectations

The service from Gateley Plc matched and exceeded my expectations. Janine was supportive, accessible, friendly and helpful every step of the way. We were always kept abreast of any developments in our case and received helpful advice in a way that we could comprehend. I would be happy to recommend Gateley as an excellent choice in any such similar cases.

0
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Ian

Company & Commercial

Dedicated support

To have completed this deal against a challenging backdrop was testament to the resilient and highly sustainable performance of the core business and the dedicated support we received from Gateley throughout the process.

0
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Other Reviews

Profile image of Harry Wright

Harry Wright

Harry

A previous solicitor stonewalls me and wears me down, likely due to a conflict. I go to Gateley and I'm received by the (stunning) Mia at reception who runs off to find me someone that can help. Trainees in the reception gave me a warming chat about their career journey. Thanks.

0
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Profile image of Sharmin

Sharmin

Sharmin

Avoid using this firm for residential property purchase, (Rita Lam/ Crystal Or and team). I withdrew from a transaction 2 working days after they received the contract pack, and they claimed that several members of their team had quickly spent 10+ hours in that short time frame and then they harassed me for 50% of the fee. Gateley’s team did not communicate with me that they had received the contract pack, I was given this information from the sellers agent. Gateley’s team also did not confirm with me that I was happy for them to commence work. Gateley’s team then claimed that they did the bulk of the work during weekend (ie non business hours) that they got the contract pack (they got the contract pack on Thursday PM or Friday, and I withdrew from the transaction on Monday evening). This seemed very convenient for them as prior to this I did not receive a single correspondence from their team during the weekend since I instructed them. I also did not instruct them that the transaction was urgent which could have justified completing work outside of standard business hours. Additionally, the majority of the emails I received where from a paralegal level employee but they claimed solicitor’s rates for alleged work completed. I suspect any work, if actually completed, was completed but the paralegal. Very concerning behaviour, the team and firm should review the solicitors code of conduct and consider acting with some integrity.

A representative from Gateley Plc responded to this review

Thank you for your comments Sharmin, we will look into your concerns and come back to you separately with our comments.

0
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Demetris

Demetris

Top Law Firm!

0
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Profile image of Thomas

Thomas

Thomas

Fantastic service. After a bad experience with a solicitor when we bought our first home, Gateley Legal were fantastic. They keep you informed throughout the process, offer advice beyond what is expected and are extremely pleasant. Thank you to Alison and the team.

0
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Frank

Frank

Expensive useless lawyer,

0
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Reviews

4.8 /5 208 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gateley Plc

The firm specialises in residential conveyancing and property purchases, offering experienced, well-informed legal support. Clients praise efficient, proactive case management, clear and excellent communication, and thorough handling that reduces stress. Soft skills highlighted include responsiveness, professionalism, calmness, approachability and warmth, with teams described as friendly, supportive and reassuring throughout the transaction.

attentive
responsive
proactive
excellent communication
supportive
efficient
competent
professional
well informed
pleasant service

ReviewSolicitors Review List

Profile image of Luc

Luc

Horrendous

Horrendous. Gateley have directly cost me thousands of pounds. By not registering my self as the owner of my house with HM Land Registry, the one job I paid them to do, and assuring me it had been done properly, I am now incurring thousands of pounds of loss as I cannot remortgage my property. Can’t remember the last time I left a review, but given how bad Gateley have managed to me over, felt it was necessary.

2
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Profile image of Rupinder

Rupinder

Will and Dispute

Initially the solicitor was helpful and made promises. As time went on this was never fulfilled and in fact charged excessive fee's. I made it extremely clear 'not to carry out any work unless I agree' However, the solicitor took upon herself to continue and now I have a bill. I DO NOT recommend anyone to use Gately solicitors. The fee's charged are not clear with accurate details.

A representative from Gateley Plc responded to this review

Thank you for sharing your feedback and we’re disappointed to hear that it has not been a positive experience. It would be good to talk to you about this directly. If you would like to, please email us your details via listening@gateleyplc.com and we will look into this for you.

2
Collected on: ReviewSolicitor collection source logo
Profile image of EAA

EAA

Wills, Trusts & Probate

Escalated Complaint to Solicitor Regulator - unprofessional

Unprofessional with exorbitant charges - no follow up; significant delays and no breakdown of charges provided. No response from solicitors or responses to complaints, no acknowledgment from senior partners. Unfair dealings causing financial losses. They were supposed to be managing probate and settlement of my mothers estate - it’s been over 6months and they are still holding onto funds from sale despite telling me twice they’re going to make interim settlements - that was more than a month ago after chasing them repeatedly. Now they’ve gone completely silent. The solicitor and partner don’t even answer or return calls; no customer service e at all! They’re disinterested and treat clients unfairly. I’ve been left with no choice but to escalate to the solicitors regulator now. Hoping SRA sort it out, of course that’s even more delays and financial losses in the meantime.

2
Collected on: ReviewSolicitor collection source logo
Profile image of AA

AA

Removal of Daily Mail article

Contacted Gateley regarding an article in the Daily Mail, Rory Lynch took on the case and the article was removed within the week. Rory and his team answered emails promptly and gave an amazing service.

A representative from Gateley Plc responded to this review

Thank you for your review. We appreciate the feedback about the positive experience and outcome you had. Kind regards

0
Collected on: ReviewSolicitor collection source logo
Profile image of Andy

Andy

Company & Commercial

Sporting guidance

Over the last few years, more so in the last few months, within a recent role i held I had the priviledge of working with Gateley Legal and being able to share knowledge across a multitude of areas. I met Claire Herbert through the Nottingham Panthers, in Slovakia, and then met again at a networking event. Gateley have been a significant driver in sports over recent years and were recently the main support for the Common Wealth games. Gateley helped me and the team I have had keep one step ahead in some areas like with Safe Guarding, sporting governance, employment law and a multitude of other areas where I needed assistance. I would definately recommend Gateley legal for anyone, not just sport, that needs a good sound judgement from a fabulous team that will support you through thick and thin.

Solicitors tagged in
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Other Reviews

Profile image of Daniel Bilsborough

Daniel Bilsborough

Daniel

Catherine and her team were absolutely brilliant service throughout our house purchase. They were incredibly attentive, responsive and proactive at every stage, which made the whole process far less stressful. Communication was excellent and we always felt well informed and supported. Would highly recommend.

Thank you for your kind review, Daniel!

0
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Katie Doyle

Katie

I honestly couldn’t recommend Alison & Sharon more. They are so efficient, competent, and an absolute pleasure to deal with. They made the whole process feel easy, guiding me through every step and putting me completely at ease. I’ve already recommended them and will continue to do so to anyone buying a home.

Thank you for your review, Katie. Alison and Sharon will be delighted to hear your feedback!

0
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Profile image of Laurence Gibson

Laurence Gibson

Laurence

Alison's was a great help with all of our conveyancing needs. Most importantly her communication is excellent and everything was handled calmly, professionally making for a very smooth process. Many thanks

Thank you for your review, Laurence!

0
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Paul

Paul

My Mum used to be a nurse in this building when it was a hospital.. Great to see it's kept some of the old features from outside anyway..

0
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Toby Lowe

Toby

Nothing short of a pleasant and seamless experience, Catherine was extremely helpful, professional and thorough every step of the way. I would definately recommend Gateley to first time buyers especially :)

Thank you for your review, Toby!

0
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