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Oliver & Co Solicitors Ltd

2,244 Total Company Reviews info icon Leases | info icon 2,244 Total Company Reviews Leases | info icon 2,244 Total Company Reviews

Douglas House, 117 Foregate Street, Chester, Cheshire, CH1 1HE

Accepting new clients

Douglas House, 117 Foregate Street, Chester, Cheshire, CH1 1HE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 533647

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Oliver & Co Solicitors Ltd |

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Oliver & Co Solicitors Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Oliver & Co Solicitors Ltd are accredited by

Children Law accreditation awarded to Oliver & Co Solicitors Ltd
Clinical Negligence accreditation awarded to Oliver & Co Solicitors Ltd
Family Law accreditation awarded to Oliver & Co Solicitors Ltd
Trading names:
What's My Claim Worth (Trading Style)
Asbestos Justice (Trading Style)
Oliver and Co Solicitors Ltd

Description

For over 60 years Oliver & Co Solicitors in Chester have been providing expert legal advice to our clients. Now 100% employee owned, our law firm offers a comprehensive range of legal services, from the drafting of a simple Will or buying your first home to a complex commercial matter, injury claim or family matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Oliver & Co Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Oliver & Co Solicitors Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Oliver & Co Solicitors Ltd are accredited by

Children Law accreditation awarded to Oliver & Co Solicitors Ltd
Clinical Negligence accreditation awarded to Oliver & Co Solicitors Ltd
Family Law accreditation awarded to Oliver & Co Solicitors Ltd
Trading names:
What's My Claim Worth (Trading Style)
Asbestos Justice (Trading Style)
Oliver and Co Solicitors Ltd

Description

For over 60 years Oliver & Co Solicitors in Chester have been providing expert legal advice to our clients. Now 100% employee owned, our law firm offers a comprehensive range of legal services, from the drafting of a simple Will or buying your first home to a complex commercial matter, injury claim or family matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Oliver & Co Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Oliver & Co Solicitors Ltd

Contact & Locations - Oliver & Co Solicitors Ltd

Opening hours

Monday 08:45–17:15
Tuesday 08:45–17:15
Wednesday 08:45–17:15
Thursday 08:45–17:15
Friday 08:45–17:15
Saturday (Closed)
Sunday (Closed)

Douglas House, 117 Foregate Street, Chester, Cheshire, CH1 1HE

Reviews

4.9 /5 96 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Oliver & Co Solicitors Ltd

Clients praise the firm for strong conveyancing, personal injury, asbestos/mesothelioma, employment and wills/LPAs expertise. Reviewers value clear, timely communication, responsiveness and proactive case management, with efficient teamwork and helpful online progress tracking. Soft skills highlighted include compassion, professionalism, patience, calm reassurance and genuine client care, plus attention to detail and practical explanation of complex issues. Many note trustworthiness, reliability and a stress‑reducing, supportive approach that leads clients to re‑instruct and recommend the firm.

professional
clear communication
friendly staff
efficient service
supportive
knowledgeable
timely responses
compassionate
trustworthy
stress‑free

ReviewSolicitors Review List

Other Reviews

Profile image of Josef

Josef

Housing & Property

Josef

Tracy & Tay were fantastic, communicated throughout and made the remortgage process easier to navigate, above all, a really friendly team with a personal touch which is harder and harder to find in business today, I couldn't recommend them enough.

Legal experts tagged in
this review

A representative from Oliver & Co Solicitors Ltd responded to this review

Hi Josef, thank you so much for taking the time to write a review. We have passed your kind words onto the team and are so pleased you were happy with our service. Many thanks.

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Harry

Housing & Property

Harry

The Conveyance was not entirely simple as the property was not on the Land Registry and over time various other solicitors who had the title deeds somehow got lost. The team of Chris , Alistair and Joshua at Oliver & Co handled the work efficiently, and guided us through the sale process. It was even more difficult as we lived Some distance away. We would recommend the company

Legal experts tagged in
this review

A representative from Oliver & Co Solicitors Ltd responded to this review

Hi Harry, thank you so much for taking the time to write a review. We are very pleased we were able to help you with your conveyance and you would recommend us. We have passed your kinds words onto the team. Best wishes.

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Benjamin

Housing & Property

Benjamin

We recently completed our remortgage with Iestyn and the service was excellent. We had a tight deadline and he met this with ease with no issues. Thanks again Iestyn, we look forward to working with you again in the future.

Legal experts tagged in
this review

A representative from Oliver & Co Solicitors Ltd responded to this review

Hi Benjamin, thank you for taking the time to leave a review. We are so pleased that our conveyancing team, particularly Iestyn, were able to assist in your transaction, especially with the tight deadline. We look forward to working with you again in the future! All the best.

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John

John

The ‘new business’ phase of their conveyancing work for us was great; speedy quotation and initial customer information pack was nice and clear (although we never received customer satisfaction texts, as promised). However, ongoing communication was patchy at best and mostly done in the form of rather brusque letters attached to emails from the conveyancer’s PA. This made things quite stressful when the inevitable issues with our buyer’s sale kicked in. We just never really got the sense that they were working hard to keep things moving or push for a firm date for exchange and we had to continually chase for updates. In the process, they missed the fact that we’d not had the deed transfer form witnessed properly (our error, in fairness), but allowed things to proceed to exchange and we only found out after we’d moved in that the Land Registry had rejected the transfer and the house was still in the previous owner’s name. We eventually hand-delivered another form, properly witnessed, but we’re then chased two weeks later to return it urgently. It had been filed, but nothing done with it. On the basis of this experience, we probably wouldn’t recommend. We accept buying and selling is always going to be a bit of a nightmare, but they did nothing to hand hold us through the what was a first time process for us. We felt rather adrift.

A representative from Oliver & Co Solicitors Ltd responded to this review

Dear Mr Shone, Thank you for taking the time to leave a review for us, we welcome all feedback and your comments will be used to improve our client service going forward. We are sorry to hear about your negative experience. We value every single client and try to listen to and act upon any concerns if they arise. We do try to communicate in a timely way in all matters and aim to discuss any issues in a calm and respectful manner. Our apologies you didn’t receive our text survey, this was due to no mobile number being logged in our system. We have checked your file and can see that the delays were caused on the sale of your property due to waiting for the buyer’s Solicitors. We chased them on a daily basis and Elan Rimmer, your solicitor responded to your enquiry regarding this on 13th November 2019. After your purchase, we asked for a transfer after completion which was delivered but it had not been scanned, again our apologies this had been missed. We are sorry we haven’t met your expectations and assure you we will use your feedback to improve. Kind regards, Oliver & Co.

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Kerry

Kerry

Bought my house 50 weeks ago still not even on the land registry....I've been in touch with land registry and they have informed me Oliver and co took over two months to apply to them after purchased and didn't give all correct paperwork and never replied to them so was cancelled! It then took them another 2 months to apply again! ....I would not use them again.

A representative from Oliver & Co Solicitors Ltd responded to this review

Thank you for leaving a review – all feedback is important to us. Unfortunately, we are unable to confirm which case this is in reference to from the information provided to us via Google. However, we are keen to resolve this for you as soon as possible. Please could you contact Elan Rimmer on 01244 312306? Kind Regards, Oliver & Co Solicitors.

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Reviews

4.9 /5 2244 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Oliver & Co Solicitors Ltd

Clients praise the firm for strong conveyancing, personal injury, asbestos/mesothelioma, employment and wills/LPAs expertise. Reviewers value clear, timely communication, responsiveness and proactive case management, with efficient teamwork and helpful online progress tracking. Soft skills highlighted include compassion, professionalism, patience, calm reassurance and genuine client care, plus attention to detail and practical explanation of complex issues. Many note trustworthiness, reliability and a stress‑reducing, supportive approach that leads clients to re‑instruct and recommend the firm.

professional
clear communication
friendly staff
efficient service
supportive
knowledgeable
timely responses
compassionate
trustworthy
stress‑free

ReviewSolicitors Review List

Profile image of K Mohammed

K Mohammed

Verified
Company & Commercial

Oliver&Co: Thank You Very Much Hope Gill-Daindith & Anna Clare

I don't usually write reviews. I only take the time to do so when someone has made a truly significant impact on my life, and in this case, it is thoroughly deserved. Hope Gill-Daintith and Anna Clare make a wonderful team. For several months, I had been silently struggling with work-related stress. Sometimes, when you're going through a difficult period, it can feel as though there is nowhere to turn for help. That's when I reached out to Oliver & Co. I had previously dealt with the firm when they represented the buyer of a property I sold, and that positive experience gave me confidence to contact them again. From the moment I called, Anna was kind, compassionate, and incredibly helpful. She made me feel listened to and supported from the very beginning. I then met Hope Gill-Daintith, for whom I have the highest respect. Hope not only helped me take an important step forward but also referred me to a specialist employment lawyer when appropriate. When I met her in person, she provided honest, professional, and clear advice, helping me understand my rights and the options available to me. Her guidance gave me the confidence and clarity I desperately needed during a very challenging time. As I write this review, I have already returned to Hope and Anna for assistance with another matter. The fact that I came back to Oliver & Co within just three weeks speaks volumes about the trust and confidence they inspire. Their commitment to delivering the highest standards of service is evident, and they genuinely make the process as straightforward and stress-free as they promise. Thank you, Hope Gill-Daintith, for being such a positive influence during a difficult period in my life. I have no doubt that you will continue to make a difference in the lives of many others. To everyone at Oliver & Co, thank you for building such an exceptional team. Every member of staff, including the wonderful reception team, made me feel welcome, respected, and valued throughout my experience. I would not hesitate to recommend Oliver & Co to anyone seeking professional, compassionate, and trustworthy legal support. Oliver&Co doesn't charge you for speaking to you like many firms in the UK.

Solicitors tagged in
this review

A representative from Oliver & Co Solicitors Ltd responded to this review

Thank you so much for taking the time to write a review. We are so pleased Hope and Anna were able to help you and you had positive experiences with everyone you spoke to at Oliver & Co. Many thanks.

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anonymous

Personal Injury

Dog Attack

After going through a frightening dog attack, I needed support I could trust — and this team were incredible. They stepped in straight away, took control of everything, and made sure I was treated fairly from start to finish. They were firm when they needed to be and kept me updated every step of the way. Their work resulted in compensation that genuinely reflected what I went through. If you need solicitors who care, who listen, and who get results, I can’t recommend them enough.

Solicitors tagged in
this review

A representative from Oliver & Co Solicitors Ltd responded to this review

Thank you so much for taking the time to write a review. We're very pleased Maria was able to help you after such a frightening ordeal. We are glad you were happy with our service and we wish you all the best for the future. Many thanks.

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anonymous

Family Law

Power of Attorney

I recently used Oliver & Co for my Lasting Power of Attorney. Sophie Wilcox was so helpful when guiding me through the process. She explained everything very clearly and her manner was reassuring, Each step was completed efficiently in a timely manner & made the whole process much easier than I had expected.

Solicitors tagged in
this review

A representative from Oliver & Co Solicitors Ltd responded to this review

Hi, thank you so much for taking the time to write a review. We are so pleased to hear you were happy with our service and have passed your kind words onto Sophie. Many thanks.

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Tina

Wills, Trusts & Probate

Writing our Wills

We used Oliver & Co to write our wills. We are extremely happy with the service we received. Clare was so helpful, explaining everything clearly from the start. She made the whole process very straightforward. We would definitely use Oliver & Co again if we need any legal services.

Solicitors tagged in
this review

A representative from Oliver & Co Solicitors Ltd responded to this review

Hi Tina, thank you so much for taking the time to write a review. We are so pleased to hear you were happy with our service and would recommend us. Many thanks.

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K Bromley

Verified
Company & Commercial

Professional and supportive

From initial engagement to completion the service I received was professional and efficient. I felt supported throughout the whole process and special Thanks to Lucy for ensuring my documents were all delivered on time.

Solicitors tagged in
this review

A representative from Oliver & Co Solicitors Ltd responded to this review

Thank you very much for taking the time to write a review. We are so pleased we were able to help you and you felt supported throughout the process. Best wishes.

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Other Reviews

Profile image of Robert Bennett

Robert Bennett

Robert

We used Oliver & Co after being referred and we wasnt dissapointed. The whole team make our first buy to let purchase seemless even though its a stressful time. Jake, Chris, Cain and Alistair have been excellent with communication, always on had for any questions and really good at getting back when they said they would. Thanks I will be using you on my next one Caroline

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Jack Bowker

Jack

I rarely post reviews but making an exception to recommend Mr Jonathon Roland . He was absolutely exceptional in handling a most complicated property transaction when one one of the co -owners died 3 days before completion. We have used his services several times in the last few years for property and inheritance wills and he has always been efficient, fast and reasonably priced . Coupled with a good sense of humour and a calm nature I would highly recommend him and Oliver &co

Thank you so much for your kind review and recommendation. We’re delighted to hear that Jonathan was able to support you through such a complex transaction with efficiency, calmness and care. We truly appreciate your continued trust in Oliver & Co.

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Robert P

Robert

I wouldn't recommend this company in Chester for conveyancing. My experiences have been extremely poor. I did not find a particularly personal service. The conveyancer didn't fully introduce themselves at the outset, instead just explaining that they would be managing the case and asking for documents. It was difficult to receive an explanation of the process. And when the Trainee moved to another department there was no prior explanation that the case would be taken over by another colleague. Emails were often abrupt and when trying to explain about some of my concerns I received defensive responses and deflecting it on me. I originally asked to speak with a Manager on 26th May and I am still waiting. I have also since been told that as my purchase has stalled as the vendors have lost their own sale - I would incur a abortive fees of £350 plus VAT, I can find no record of this fee in any quotations I received.

Hi Robert, thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with your experience. We understand that buying a property can be a stressful process, particularly when a transaction is delayed or unable to proceed due to circumstances outside of your control. We are sorry if you felt communication fell short of the standard you expected. Following the transfer of your file, we made a number of attempts to contact you by both telephone and email for updates and discuss any concerns you had. When you asked to speak with a manager, we asked for your availability so that this could be arranged, however we did not receive a response. The offer remains open and we would still be happy to arrange a call at a time that is convenient for you. In relation to the abortive fee, our Client Care Letter, which is provided and signed at the outset of every matter, explains on the first page that if a transaction does not proceed to completion, a charge may be made for work already carried out together with any unpaid disbursements. In this case, a significant amount of work had been undertaken and disbursements paid before the matter was placed on hold, and the quoted abortive fee is substantially lower than the value of the work completed. We genuinely regret that you have been left with this impression of our service and would welcome the opportunity to discuss your concerns further. If you would still like to speak with a manager, please get in touch with your availability and we will be happy to arrange this.

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Profile image of Khalid Mohammed

Khalid Mohammed

Company & Commercial

Khalid

I don't usually write reviews. I only take the time to do so when someone has made a truly significant impact on my life, and in this case, it is thoroughly deserved. Hope Gill-Daintith and Anna Clare make a wonderful team. For several months, I had been silently struggling with work-related stress. Sometimes, when you're going through a difficult period, it can feel as though there is nowhere to turn for help. That's when I reached out to Oliver & Co. I had previously dealt with the firm when they represented the buyer of a property I sold, and that positive experience gave me confidence to contact them again. From the moment I called, Anna was kind, compassionate, and incredibly helpful. She made me feel listened to and supported from the very beginning. I then met Hope Gill-Daintith, for whom I have the highest respect. Hope not only helped me take an important step forward but also referred me to a specialist employment lawyer when appropriate. When I met her in person, she provided honest, professional, and clear advice, helping me understand my rights and the options available to me. Her guidance gave me the confidence and clarity I desperately needed during a very challenging time. As I write this review, I have already returned to Hope and Anna for assistance with another matter. The fact that I came back to Oliver & Co within just three weeks speaks volumes about the trust and confidence they inspire. Their commitment to delivering the highest standards of service is evident, and they genuinely make the process as straightforward and stress-free as they promise. Thank you, Hope Gill-Daintith, for being such a positive influence during a difficult period in my life. I have no doubt that you will continue to make a difference in the lives of many others. To everyone at Oliver & Co, thank you for building such an exceptional team. Every member of staff, including the wonderful reception team, made me feel welcome, respected, and valued throughout my experience. I would not hesitate to recommend Oliver & Co to anyone seeking professional, compassionate, and trustworthy legal support. Oliver&Co doesn't charge you for speaking to you like many firms in the UK.

Solicitors tagged in
this review

Hi Khalid, thank you so much for taking the time to write a review — it genuinely means a lot to us. We're really pleased that Hope and Anna were able to support you during what sounds like a very challenging period, and that you felt listened to and valued from the start. It's wonderful to hear that the advice and guidance you received gave you the clarity and confidence you needed, and we'll absolutely pass your kind words on to Hope, Anna, and the wider team. Thank you again, Khalid, we wish you all the very best.

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Profile image of Jody Murphy

Jody Murphy

Housing & Property

Jody

We have just bought our forever home and Lisa Aston supported us with the sale of our house and our onward purchase. Lisa was absolutely amazing from start to finish. She is always one step ahead, doesn't need to be chased up and nothing is too much trouble. She actually really cares about doing what is best for her clients and in my opinion that is quite rare! We had difficulty with our estate agent who didn't have our best interests at heart and Lisa made a tricky and emotional process a lot easier. I recommend Lisa to everyone I know who needs a conveyancing service. I cannot speak highly enough or recommend Lisa enough! Thank you Lisa! Jody Murphy

Legal experts tagged in
this review

Hi Jody, thank you for taking the time to write a review, we really appreciate it. We're so pleased that Lisa was able to make what sounds like a challenging process feel a little easier, especially with the difficulties you faced along the way. It's lovely to hear that her dedication and care came through — that's exactly the kind of service we always hope to provide. We wish you all the best in your forever home!

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