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Russell & Russell Solicitors LLP

4.8 | 56 Reviews 56 Reviews | Specific Issues
1,898 Total Company Reviews info icon Specific Issues | info icon 1,898 Total Company Reviews Specific Issues | info icon 1,898 Total Company Reviews

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Accepting new clients

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657326

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Russell & Russell Solicitors LLP |

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Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Russell & Russell Solicitors LLP

Contact & Locations - Russell & Russell Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Reviews

4.8 /5 56 Reviews
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Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm’s strengths in conveyancing, wills, probate, remortgage, personal injury and general litigation, with particular expertise in managing complex or time‑sensitive transactions. Reviewers value professionalism, clear communication, responsiveness and thoroughness. The team is described as compassionate, patient and approachable, offering practical guidance, calm reassurance and proactive case management that reduces client stress. Frequent mentions of reliable updates, efficiency and willingness to go the extra mile highlight strong client care and trustworthiness.

responsive communication
professional service
efficient process
friendly staff
helpful guidance
compassionate approach
thorough conveyancing
clear explanations
quick completion
trustworthy advisors

ReviewSolicitors Review List

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Rachael

Housing & Property

Excellent

I would highly recommend Louise, our case was dealt with quickly and it all felt very easy and much less complicated than other solicitors we had spoken too. As first time buyers this meant a lot to us. Louise kept in touch with us via email and was always contactable. Thank you also to Kelly who works alongside Louise. We will use Russell and Russell again in the future.

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from Russell & Russell Solicitors LLP

Thank you for your feedback, Rachael. We are pleased to hear that Louise and Kelly provided a clear and supportive service.

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Mrs Drzymala

Verified
Wills, Trusts & Probate

The friendly solicitors

On walking into your solicitors we were made very welcome by your staff and put at ease

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Russell & Russell Solicitors LLP

Thank you, Mrs Drzymala. We’re glad Nicola and the Wills, Trust & Probate team made you feel welcome and comfortable. Your kind words mean a lot to us.

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Mrs A

Verified
Wills, Trusts & Probate

Ward of Court

After finally being able to approach a Solicitor regarding our mums affairs and her placement in a care home after her husband died. The whole sorry business suddenly became clear and understandable. We have felt with their support able to do the full court of protection process which became painless

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Russell & Russell Solicitors LLP

Thank you for sharing your experience. We're so pleased to hear that we were able to provide clarity and support during such a difficult time for your family. It's heartening to know the Court of Protection process felt manageable with our help. Best regards, Russell & Russell Solicitors

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Tam

Verified
Housing & Property

The best solicitors ever!

We had such an amazing experience using Russell and Russell. Super responsive, on top of the enquiries and helped to enable a smooth chain purchasing experience. Would thoroughly recommend.

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Russell & Russell Solicitors LLP

Thank you for your kind words, Tam. We're delighted to hear you had a smooth experience and really appreciate the recommendation.

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Anonymous

Verified
Wills, Trusts & Probate

Wills and Probate

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Other Reviews

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Abdurahman

Abdurahman

Came looking for a solicitor they didn’t even let in through the door

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The

Family Law

The

Shabana was amazing from start to finish. Shabana is very professional at what she does. I was in family court and in the final hearing I got what I wanted with my daughter. I would not hesitate using Russell and Russell Solicitors again should I ever need them. D. O'donnell.

A representative from Russell & Russell Solicitors LLP responded to this review

Thank you for your wonderful feedback! We’re thrilled to hear that Shabana provided you with excellent service. Your recommendation means a lot to us! Best regards, Russell & Russell Solicitors

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Dan

Personal Injury

Dan

Well too much to list to be honest Neil & Jeanette and absolutely fabulous so helpful and my gosh do they know there stuff, would happily advise anyone to use there services 100% Phenomenal solicitors!!!!!!

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Karen

Karen

Highly recommend Russell & Russell a great professional solicitors I have used them for a few different things over the years always a good experience

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Angela

Angela

This is were my solicitor is

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Reviews

4.7 /5 1898 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm’s strengths in conveyancing, wills, probate, remortgage, personal injury and general litigation, with particular expertise in managing complex or time‑sensitive transactions. Reviewers value professionalism, clear communication, responsiveness and thoroughness. The team is described as compassionate, patient and approachable, offering practical guidance, calm reassurance and proactive case management that reduces client stress. Frequent mentions of reliable updates, efficiency and willingness to go the extra mile highlight strong client care and trustworthiness.

responsive communication
professional service
efficient process
friendly staff
helpful guidance
compassionate approach
thorough conveyancing
clear explanations
quick completion
trustworthy advisors

ReviewSolicitors Review List

Profile image of Alan

Alan

Verified

Great company

Easy to deal with start to finish nothing was to much of a problem and they was so easy to get in contact with

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James

Verified
Housing & Property

Thank you! Karen and Diane

Predominantly dealt with Karen and Diane for the sale/purchase. Both were excellent at providing information and updates throughout and no call, email or query felt like too much. Very human and personable communication which helped to keep me relaxed during what is a stressful time. Having used Russell and Russell for the purchase of two properties and the purchase of another, I would highly recommend and won't hesitate to use them again for future transactions.

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Kevin

Verified
Housing & Property

1st time buyer

Laura and her team made our purchase of our first peoperty easy and effortless. We was kept up to date with all aspects of the purchase and all details explained from start to finish. Would highly recommend

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Jennifer Skade

Verified
Housing & Property

Outstanding legal services

Me and my partner have used Karen and her team’s services multiple times for buying and selling properties, and for transfer of equity and they have delivered every time. They are communicative, transparent and very professional. I would highly recommend Russell&Russell

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anonymous

Personal Injury

Poor Advice

My experience with Daniel was not a good one, without going into too much detail, what I will say is, I followed his advice and it was wrong. I have had to file a complaint with his firm and with the Ombudsman

A representative from Russell & Russell Solicitors LLP responded to this review

We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Personal Injury department. Regards, Russell and Russell

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Other Reviews

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Nigel Hurst

Nigel

Straight forward service. Easy to understand

from Russell & Russell Solicitors LLP

Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

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Danny Harwood

Danny

If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this

A representative from Russell & Russell Solicitors LLP responded to this review

Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell

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Grace Scoble

Housing & Property

Grace

Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

Legal experts tagged in
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from Russell & Russell Solicitors LLP

Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

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Stephanie Simpson

Housing & Property

Stephanie

Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

Solicitors tagged in
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from Russell & Russell Solicitors LLP

Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

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Don Felipe

Don

Very poor interaction…. I buzzed their door only for a blonde lady to open the door and procede to look down at me as if I was some hobo spice head ( I was not dressed to the nines i was in gym attire) and then proceed with a barrage of questions akin to the Spanish Inquisition… Not a place I’d go to for legal advice given this interaction…

A representative from Russell & Russell Solicitors LLP responded to this review

We are sorry that you have had a negative experience with Russell and Russell. We pride ourselves on offering high quality client care and we are sorry if you feel our service has not lived up to this standard. We unable to discuss specific case details on this platform, to keep our client’s data safe. If you would like to discuss your experience with the relevant department head, please contact our reception team on 01244 405748 who will be able to direct your call to the correct person. Regards, Russell and Russell.

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